Transformation Consultant: Organizational Design & Processes for a CRM Implementation

Within the introduction of a CRM system, a variety of organizational and process questions arise across the entire organization. As an experienced transformation expert, you support management as a sparring partner and seasoned project manager.

• Workshop-based development of a target state for the organization
• Derivation of the ideal organizational setup to ensure close and efficient collaboration
• Clear definition of responsibilities and contributions to goal achievement
• Facilitating the change process and creating a shared vision
• Defining processes and workflows
• Stakeholder management

• At least 5 years of experience in organizational design
• Experience in process definition
• Experience at a well-known consulting firm
• Inclusive work style
• Well-structured
• Strong communication skills
• Strong leadership skills