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E-Mobility: PM for Customer Service Setup

Project specification

Project duration
Period 03.04.2023 - 31.12.2023
Project location
Location Munich, Germany
Project capacity
Capacity from 90%
Daily rate range
Daily rate 840 - 1120€
Remote work ratio
Remote up to 70%
Required languages
Languages

Project expertise

Industries
Automotive
Business areas
Customer Service Product Development Project Management

Description

  • Ensuring a solid project setup, uniform project management standards and quality

  • Creating and maintaining project plans and proactively monitoring project progress

  • Optimizing PM methods, processes and tools to improve deliverables

  • Advising subproject managers as a project coach, e.g. sprint planning, agile project management

  • Coordinating information from different areas and preparing it into consolidated market information

  • Technical and commercial evaluation of new customer service processes (e.g. battery legislation)

  • Coordinating and moderating workshops and meetings

  • Preparing and following up steering committees in coordination with project and subproject management

Requirements

  • Several years of hands-on project management experience with focus on automotive (3-10 years)

  • Experience with common agile and traditional project management methods and tools

  • Ideally experience in e-mobility

  • Technical and commercial know-how

  • Experience in customer service/after sales

  • Experience in product development process

  • PM certification preferred

  • Solution and business orientation as well as conflict management

  • Communication, facilitation and presentation skills

  • Very good German and English skills

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Frequently asked questions

The project is based in Munich, Germany.
The project preferably starts in April 2023 and is planned to end in December 2023 (8 months).
The project requires a commitment of 90 - 100% capacity (full-time).
The project offers 0 - 70% remote work.
The project offers a daily rate of 840 - 1120€ which breaks down to an hourly rate of 105 - 140€/h.
The project is related to the following industry: Automotive.
The project covers the following business areas: Customer Service, Product Development, and Project Management.
Yes! Recommend a freelancer for the project and earn 30% of FRATCH's profits every time they get placed — for the duration of that project. Simply share your invite link with a colleague to get started.
To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.
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