Udo Neubauer - Rollout Project Manager

Q: Where is Udo based?

Udo is based in Hamburg, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Udo speak?

Udo speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate), French (Elementary) .

Q: How many years of experience does Udo have?

Udo has at least 15 years of experience. During this time, Udo has worked in at least 18 different roles and for 23 different companies . The average length of individual experience is 1 year and 8 months . Note that Udo may not have shared all experience and actually has more experience.

Q: What is Udo's latest experience?

Udo's most recent position is Rollout Project Manager at BWI (Bundeswehr IT) .

Q: What companies has Udo worked for in recent years?

In recent years, Udo has worked for BWI (Bundeswehr IT) , Siemens Healthineers SHS , Siemens SE , Stadtwerke München (SWM) , and Worldline .

Q: Which industries is Udo most experienced in?

Udo is most experienced in industries like Banking and Finance , Information Technology , and Healthcare . Udo also has some experience in Manufacturing , Government and Administration , and Media and Entertainment .

Q: Which business areas is Udo most experienced in?

Udo is most experienced in business areas like Information Technology , Project Management , and Operations . Udo also has some experience in Quality Assurance , Procurement , and Human Resources .

Q: Which industries has Udo worked in recently?

Udo has recently worked in industries like Information Technology , Healthcare , and Utilities .

Q: Which business areas has Udo worked in recently?

Udo has recently worked in business areas like Information Technology , Project Management , and Procurement .

Recommended expert

Hamburg, Germany

Experience

May 2024 - Dec 2024

8 months

Rollout Project Manager

BWI (Bundeswehr IT)

Efficient management of external service providers: Responsible for coordinating and overseeing external service providers to ensure uninterrupted operations. This included regularly reviewing service level agreements (SLAs), proactive problem solving, and ensuring timely delivery of services.
Planning and execution of a Germany-wide rollout for 150,000 clients: Developed a comprehensive project plan for deploying 150,000 devices, including scheduling, resource management, and risk assessment. Monitored implementation phases from proof of concept (PoC) through pilots to the final rollout phase. Ensured minimal disruption to business operations during the rollout.
Close collaboration with site managers: Worked with managers at all locations to align project goals with local conditions and requirements. Clarified logistical details, coordinated on structural prerequisites (e.g., network infrastructure), and ensured adherence to schedules.
Project monitoring and reporting: Continuously tracked project progress, identified deviations, and implemented appropriate corrective actions. Provided regular reports to stakeholders and management, including status updates and recommendations for optimizing project execution.
Risk management and quality assurance: Identified potential project risks, such as delivery delays or technical challenges. Developed and implemented risk mitigation strategies and conducted regular quality checks to maintain project standards.

Jan 2023 - Apr 2024

1 year 4 months

Erlangen, Germany

Project Manager / IT Service Manager

Siemens Healthineers SHS

Effective management of external service providers for smooth operations.
Planning and implementation of a global rollout for 82,000 clients.
Conducted a comprehensive risk analysis, including overall risk, site-specific risks, and security risks.
Successfully merged two existing ServiceNow systems to optimize service management.
Close coordination with program management to achieve project goals.
Analysis of the existing application landscape and development of solutions.
Design and execution of proofs of concept, pilot projects, and rollouts.
Development and optimization of IT service management processes.
Use of agile methods such as Scrum, SAFe, and Kanban to increase efficiency and flexibility.
Creation of measurement and maturity models to evaluate project progress.
Advising on IT architecture implementation and integration of Scrum and ITIL.
Prioritization of solutions to improve service quality.
Tools used: Excel, Visio, PowerPoint.
Supported business units in migrating to Windows 11.

Dec 2021 - Dec 2022

1 year 1 month

Mühlheim am Main, Germany

Project Manager / Product Manager

Siemens SE

Vendor management: Responsible for managing external service providers.
IT administration: Built and led a 50-member team for the rollout.
Project planning: Created and executed a global rollout plan for 72,000 clients.
Preparation for Windows 11 migration: Clients were provided with Windows 10, then upgraded to Windows 11 in place.
Risk analysis: Identified and assessed overall risks as well as site-specific and security risks.
Training planning: Organized master classes and training sessions as part of the rollout.
License management: Managed Office 365 licenses during the rollout.
ServiceNow implementation: Deployed and integrated the service management tool.
Coordination with program management: Aligned activities and progress with other project areas.
Application analysis: Evaluated and analyzed the existing application landscape.
PoC, pilot, and rollout planning: Developed and executed proofs of concept, pilot projects, and rollout plans.
ITSM process development: Designed and optimized IT service management processes.
Agile working methods: Applied agile methods such as Scrum, SAFe, Kanban, or similar.
Software distribution: Hybrid on-premises with MECM (formerly SCCM) and in the cloud via InTune in a private store.

Jan 2021 - Oct 2021

10 months

Munich, Germany

Project Manager / IT Infrastructure Construction Management / Rollout Manager

Stadtwerke München (SWM)

Responsible for digitizing Munich schools as part of the federal government's initiative.
Planning the entire IT infrastructure using Excel.
Set up digital parent-teacher evenings by installing a video conference room.
Managed the construction of new schools and integration of digital infrastructures.
Conducted budget planning and cost calculations for the new school buildings.
Provided effective IT administration during construction to ensure smooth technology integration.
Successfully managed various service providers, including craftsmen and electrical planners.
Detailed project planning for the setup of new school buildings, considering digital requirements (WAN, LAN, fiber optics).
Comprehensive risk analysis, including documentation of construction delays and other potential risks.
Coordination with relevant offices and authorities to comply with regulations and standards.
Continuous monitoring of construction progress and timely identification of issues.
Trained teachers to use interactive whiteboards, Elmos, and other digital teaching tools.

Jan 2021 - Oct 2021

10 months

Paris, France

Transition/Project Manager

Worldline

Carve-out of SPS Europe into Worldline: Responsible for the smooth transition of SPS Europe into Worldline.
Introduction of Windows 10 and Office 365 cloud solution in Azure: Led the migration to Windows 10 and Office 365 in the Azure cloud environment.
Budget planning and cost calculation: Detailed planning and calculation of total costs and costs per site.
Vendor management: Effective coordination and management of various service providers.
Risk analysis: Performed a comprehensive risk analysis, including overall risks, site-specific risks, and security risks.
ServiceNow implementation: Integrated ServiceNow to optimize service management.
O365 license management: Managed licenses for Office 365 during the rollout.
Extraction of the DEV environment from the PCI zone: Planned and executed the extraction of the DEV environment from the PCI zone to a non-PCI zone.
Coordination with program management: Close collaboration and alignment with program management to achieve project goals.
Application analysis and testing: Analyzed and tested the existing application landscape in coordination with application owners.
PoC, pilot, and rollout planning: Designed and executed proofs of concept, pilot projects, and rollouts.
ITSM process development: Developed and optimized IT service management processes.
Working with agile methods: Applied agile methods such as Scrum, SAFe, and Kanban to increase efficiency and flexibility.

Jun 2020 - Dec 2020

7 months

Leipzig, Germany

jobs4you

Set up an agency for HR consulting and recruitment with its own applicant management system.

Mar 2020 - Apr 2020

2 months

Hamburg, Germany

Project Manager

Olympus Medical

Supported planning of the entire IT infrastructure for a new repair plant in Coimbra, Portugal, including server rooms, workstations and cabling.
Prepared the transition of 260 employees into a new legal entity.

Aug 2019 - Jan 2020

6 months

Scheibbs, Austria

Infrastructure Project Manager

Wittur

Budget planning.
Vendor management.
Project planning for a global rollout (31 plants in 16 countries).
Cost calculation (total costs, costs per location).
Risk analysis (overall risk, risk per location, security risk).
License management for O365 as part of the rollout.
Negotiation with hardware manufacturers (purchase vs leasing).
Coordination with IT managers worldwide.
Application analysis/testing of the existing application landscape, coordination with application owners.
UAT testing.
Working with agile methods (Scrum, SAFe, Kanban, etc.).

May 2019 - Jul 2019

3 months

Ulm, Germany

Interim Service Manager

Axians

Managed the client under the service management contract.
Created service reports.
Provided on-site client support.
Identified new service needs.
Vendor management.
Developed ITSM processes.
Worked with agile methods (Scrum, SAFe, Kanban, etc.).

Aug 2018 - Apr 2019

9 months

Zürich, Switzerland

Requirements Manager

SIX

Advised on requirements management, especially for Windows 10 and Microsoft's update cycles.
Coordinated with business units, security, architecture and IT.
Analyzed the existing application landscape.
UAT testing.
Azure data migration.
Worked with agile methods (Scrum, SAFe, Kanban, etc.).

Dec 2017 - Aug 2018

9 months

Munich, Germany

Rollout Project Manager

Justizministerium Bayern

As-is analysis at 180 locations in Bavaria for planning the rollout of the new clients.
Domain consolidation.
License management as part of the O365 rollout.
Detailed rollout planning based on topological and internal dependencies between locations.
Coordination with the individual authorities.
Application analysis of the existing application landscape.
UAT testing.
Working with agile methods (Scrum, SAFe, Kanban, etc.).
Training of on-site support for the rollout.

Apr 2017 - Nov 2017

8 months

Leinfelden-Echterdingen, Germany

Project Manager/Application Testing

Daimler AG

Migration of the password change process to the new Windows 10 AD structure.
Consulting in the area of Azure IP.
ITSM process development.
Working with agile methods (Scrum, SAFe, Kanban, etc.).

Apr 2016 - Mar 2017

1 year

Leinfelden-Echterdingen, Germany

Project Manager

ThyssenKrupp Elevator

Piloting the new IT infrastructure in Budapest.
Datacenter migration of two data centers with relocation of servers to the T-Systems data center.
Preparation of mail migration from multiple Exchange platforms.
Planning, coordination, and monitoring of the IT takeover by the service provider.
Application analysis of the existing application landscape.
UAT testing.

Feb 2016 - Apr 2016

3 months

Munich, Germany

Interim Project Manager (sick leave cover)

ProSiebenSat1 Produktion GmbH

Introduction of a new ITSM tool by HelpLine at ProSiebenSat1 Produktion, replacing the old IBM tool (Maximo) and the existing webshop (Matrix42) with HelpLine.
System integration tests.
Coordination of all tests with IT and business units.
Reporting to project management and the executive board.
ITSM process development.

Dec 2014 - Dec 2015

1 year 1 month

Munich, Germany

Multi-Project Manager

MEAG MUNICH ERGO AssetManagement GmbH

Planning and execution of the rollout of 1,400 new clients with Windows 7 and Office 2013.
Introduction of Windows 7, Office 2013, and Office 365, including a new licensing model (Click-to-Run) and license management for Office, Windows, etc. as part of the rollout.
User acceptance testing.
Application analysis of the existing application landscape.
Organizing training sessions for the rollout.
Setting up multiple video conference rooms for the executive board, operated via Webex.

Jan 2014 - Sep 2014

9 months

Hamburg, Germany

Service Transition Project Manager Europe

DNV GL SE

Europe-wide change to a new WAN provider.
Europe-wide rollout of about 6,300 clients (physical hardware swap) and migration of about 17,000 email accounts to the Microsoft cloud.
Organization and delivery of training as part of the rollout for 6,300 employees in collaboration with 6 trainers across Europe.
Planning and execution of the rollout in 16 European countries.
Planning and coordination of trainings with locations and trainers.
Migration of about 80 TB of database and file server data to the Azure cloud.
Application analysis of the existing application landscape.
UAT testing.

Apr 2013 - Dec 2013

9 months

Bonn, Germany

Data and Test Manager

Postbank AG

Ensuring a valid data basis for the rollout across 7 subprojects, all departments, and a vendor as a cross-cutting topic in data management.
Aligning and coordinating the rollout batch for the planned 4 rollout stages with departments and subprojects.
Reporting to management, subprojects, and vendor.
Weekly coordination with individual department coordinators, project leadership, and the service provider.
Analysis for the upcoming rollout regarding scope, effort, cost, and overall rollout effectiveness.

Jan 2013 - Mar 2013

3 months

Munich, Germany

Project Manager

BWI Informationstechnik GmbH

Preparing the realignment of the German Armed Forces in the IT infrastructure area across several sites in northern Germany.
WAN expansion, active LAN expansion, and passive LAN expansion.
Use of process development tools like ARIS, TOGAF, and SPARX.

Oct 2011 - Nov 2012

1 year 2 months

Hamburg, Germany

Multi-Project Manager

Gruner+Jahr AG & Co KG

Preparation, testing, and migration of the existing Office environment from Office 2003 to Office 2010.
Coordination and alignment of tests with IT, departments, and user acceptance testing.
Application analysis of the existing application landscape, in coordination with application owners.
Responsible for packaging applications.
Reducing the existing applications from 5,000 software fragments to 365 packages, which were stored in LanDesk (software distribution tool).
License management for the entire software environment as part of the rollout.

Apr 2011 - Aug 2011

5 months

Frankfurt, Germany

Test Manager

Deka Bank Deutsche Girozentrale

Weekly coordination of procedures and test planning (banking applications) with individual department coordinators, project leadership, and the service provider.
Analysis for the upcoming rollout regarding scope, effort, cost, overall rollout effectiveness, and user acceptance testing.

Apr 2009 - Mar 2011

2 years

Frankfurt, Germany

Change Manager

Deutsche Bank

As part of Deutsche Bank's cost-saving model, Indian staff were onboarded to take over the global change approval process.
Outsourcing change management to an Indian call center.
Handling and monitoring 400–600 changes per day within the team.
Coordinating all major changes with business units regarding releases of banking applications.
Coordinating changes with vendors IBM, Siemens and Wusis.

Sep 2008 - Mar 2009

7 months

Frankfurt, Germany

Subproject Lead

Deutsche Bank AG

Rollout of the new Global Change Management System at Deutsche Bank.
Preparations for the new Change Management System as part of a Lean Six Sigma project and drafting the new process structure.
Writing test documentation and test scenarios.
User Acceptance Test (UAT).

Jun 2008 - Aug 2008

3 months

Krefeld, Germany

IT Coordinator, Change Manager

T-Systems

Coordinating the parties involved in the CRMonDemand project for the client (DB, Siebel, interfaces).
Process analysis, process definition, setting up and expanding communication channels, minimizing and redefining escalation paths.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Information Technology, Government and Administration, Healthcare, Manufacturing, and Media and Entertainment.

Banking and Finance

Information Technology

Government and Administration

Healthcare

Manufacturing

Media and Entertainment

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Operations, Quality Assurance, Procurement, and Human Resources.

Information Technology

Project Management

Operations

Quality Assurance

Procurement

Human Resources

Summary

I have many years of experience in projects as a project manager, subproject manager, training coordinator, test manager, license manager, change and incident manager, and interim manager. In these roles, I was always responsible for project planning and control, both at the stakeholder level and in coordinating with specialists from technical and business areas. As part of project planning and control, I was also in charge of cost planning, presenting results, and using internal and external resources effectively. Since a project manager temporarily manages IT operations during the project lifecycle, I naturally lead employees, delegate tasks, build team spirit, and redefine and introduce processes. In my past projects, I have managed up to 45 employees. I like taking on new challenges and can quickly adapt to a new environment. In all the projects mentioned, I was on site with customers across Europe and provided support. Additionally, in Windows 10 and Windows 11 projects, I analyzed existing applications to see if they were compatible with Win10 or Win11. If they weren’t, I negotiated with the application owners or business units on possible alternatives. As I also served as test manager in these projects, we repackaged the applications on the IT side and then moved them into production during the UAT tests with the business units.

Skills

Project Management
Vendor Management
Change And Incident Management
Interim Management
It Service Management
Transition Management
Test Management
Rollout Management
License Manager
Project Experience With Agile Methods (Scrum, Safe, Kanban, Etc.) (Over 10 Years)
Process Development And Modeling Of It Service Processes (Approx. 5 Years)
Experience With Process Development Tools Like Aris, Togaf, Sparx (Approx. 5 Years)
Experience With Atlassian Jira And Confluence (Approx. 10 Years)
Rollout Management
Access
Db2
Lotus Notes
Oracle
Mysql
Tcp/ip
Lan
Wlan
Wan
Vpn
Ftp
Smtp
Pop3
Ldap
Imap
Microsoft Windows (7, 8.1, 10, 11)
Microsoft Server 2008, 2012, 2016, 2019
Lync
Exchange 2008, 2010, 2013, 2016
Cloud
Skype For Business
Teams
Azure
Office 2016
Office 365
Adobe Portfolio
Lotus Notes Domino
Sharepoint 2013, 2016 And Sharepoint Online
Project
Visio
Siebel
Microsoft Dynamics On-premise And Cloud
Intune
Hp Quality Center
Jira
Ars Remedy
Lean Management
Lean Sixsigma
Helpline (Itsm Tool)
Confluence
Servicenow
Webex
Prince 2
Itil V3
Scrum
Kanban
Lean Management
Lean Sixsigma
Istqb

Languages

German

Native

English

Advanced

Spanish

Intermediate

French

Elementary

Education

Oct 1996 - Jun 1998

Degree in Electrical Engineering with a focus on Communications Engineering · Electrical Engineering, Communications Engineering

Oct 1991 - Jun 1996

FH Augsburg

Degree in Business Informatics · Business Informatics · Augsburg, Germany

Oct 1987 - Jun 1990

High school diploma in accounting · Accounting

Certifications & licenses

ITIL Foundation V3

ITIL Service Management V3

Maxpert GmbH, Frankfurt am Main

Prince2

Maxpert GmbH, Frankfurt am Main

Key Account Manager

TÜV Pfalz

Telecommunications License A

Statistics

Experience

Total positions 23

Experience in Banking and Finance 6 y

Avg length 8 m

Longest experience 1 y 11 m

Global Experience

Countries worked in 4 (Germany, France, Austria, Switzerland)

Primary country Germany

Expertise

Recent roles Rollout Project Manager, Project Manager / IT Service Manager, Project Manager / Product Manager

Main industries Banking and Finance, Information Technology, Government and Administration

Main business areas Information Technology, Project Management, Operations

Qualifications

Certifications earned 5

Profile

Created

February 2025

Last Update

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Udo based?

Udo is based in Hamburg, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Udo speak?

Udo speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate), French (Elementary).

How many years of experience does Udo have?

Udo has at least 15 years of experience. During this time, Udo has worked in at least 18 different roles and for 23 different companies. The average length of individual experience is 1 year and 8 months. Note that Udo may not have shared all experience and actually has more experience.

What roles would Udo be best suited for?

Based on recent experience, Udo would be well-suited for roles such as: Rollout Project Manager, Project Manager / IT Service Manager, Project Manager / Product Manager.

What is Udo's latest experience?

Udo's most recent position is Rollout Project Manager at BWI (Bundeswehr IT).

What companies has Udo worked for in recent years?

In recent years, Udo has worked for BWI (Bundeswehr IT), Siemens Healthineers SHS, Siemens SE, Stadtwerke München (SWM), and Worldline.

Which industries is Udo most experienced in?

Udo is most experienced in industries like Banking and Finance, Information Technology, and Healthcare. Udo also has some experience in Manufacturing, Government and Administration, and Media and Entertainment.

Which business areas is Udo most experienced in?

Udo is most experienced in business areas like Information Technology, Project Management, and Operations. Udo also has some experience in Quality Assurance, Procurement, and Human Resources.