Thomas Nacke-Interim Manager
Check rate
Experience
Interim Manager
Groupe SEB SA
- Interim project management for the “o9 demand management” software introduction
- Communication: building continuous stakeholder communication
- Project governance: planning and meetings for/with key users, including preparation of inputs from the software development team
- Leadership: leading and motivating key users
- Risk management: identifying potential risks and developing mitigation strategies
- Monitoring and control: tracking project performance, regular review of progress reports, status meetings
- Documentation: maintaining comprehensive project documentation, including training materials
- Running user information meetings
- Running training meetings
- Setting up the user community
- Software test control and documentation (Squash)
- Introducing risk management, bug and issue tracking
- Technical acceptance of the software product
Project management and delivery of customer experience projects
MSM GmbH & Concertare GmbH
- Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
- Clients in retail and hospitality: ALDI, Tank & Rast, various telecommunications companies, DIY stores, ENI
- Planning and coordination of individual customer experience assignments
- Delivery of individual customer experience assignments according to the order
- Follow-up and reporting for individual customer experience assignments according to the order
- Around 120 successfully completed customer experience assignments
Project Manager
KSB SE & Co. KG aA
- Planning and coordination of the KSB New Workplace 2024 transformation: Windows 11, CloudOnly Client, MS Intune, M365, HW refresh Europe, Application Readiness
- Overall project planning and concept development, operational control
- Communication
- Escalation management
- Reporting
- Data cleanup
- Europe-wide rollout at KSB sites (F, UK, CH, NL, BEL, FIN)
- Client provisioning
- Client testing
- Application provisioning and testing
- Project and end-user communication
Project management and delivery of customer experience projects
MSM GmbH & Concertare GmbH
- Clients in automotive retail: Volkswagen AG, Audi AG, Porsche AG, BMW AG, Daimler-Benz AG, Skoda, Renault, Hyundai
- Clients in retail and hospitality: ALDI, Tank & Rast, various telecommunications companies
- Planning and coordination of individual customer experience assignments
- Delivery of individual customer experience assignments according to the order
- Follow-up and reporting for individual customer experience assignments according to the order
- Around 50 successfully completed customer experience assignments
Subproject Manager
Bechtle Managed Services GmbH
- Infrastructure subproject management for “WLS (Workplace Lifecycle Services) Transition - Volkswagen AG”
- Planning and coordination of the transition subproject “Infrastructure”
- Coordination of key users
- Evaluation of mobile device usage
- Development and wording of use cases for software testing
- Completion of logistics center planning
- Enablement and information for key users regarding upcoming software tests
Subproject Manager
LEAG Lausitz Energie- und Bergbau AG
- Application Readiness M365 & WIN11
- Ensuring, planning, and coordinating application readiness for the rollout of M365/Windows 11
- Application readiness for approx. 500 applications
- Taking over the management of 3 business clusters
- Coordinating interfaces with other subprojects (infrastructure, rollout, software delivery, IT security)
- Stakeholder management
Project Management
Audi AG
- Servicing Plans Feature Update WIN10 1909
- Development and pilot of "Feature Update for Windows 10 1909 on the GroupCoreClient" for VPN and LAN connections
- Preparation of project proposal
- Development of feature update for the GroupCoreClient
- Development of update functionality for VPN and LAN connections
- Coordination of the development team
- Reporting
- Interface to stakeholders/clients in the IT department
Program and Project Manager
Audi AG
- Program management "Project harmonization GroupCoreClient/BrandCoreClient & derivatives: hardware integration / active driver management / WIN10 feature update / Windows as a Service"
- Program management to coordinate the harmonization of 4 subprojects as a key prerequisite for half-yearly Windows 10 releases and subsequent feature updates
- Successful rollout of the VW Group "GroupCoreClient" & GroupOfficeClient
- Successful implementation of Feature Update WIN10 1903 including "sidegrade" from the AudiClient to the GroupCoreClient
- Successful coordination of related support and parallel projects (HW integration, driver management, MCB setup)
- On-time and approval-compliant delivery
- Introduction of GroupCoreClient WIN10 1909
- Pilot - introduction of Windows as a Service
Subproject Manager
Audi AG
- Project "WINDOWS10 implementation & releases"
- Project management of the workstream project and user communication
- Project management of release support, feature updates & rollout
- Internal coordination of the "LCM Client" team, order management, controlling
- Preparation of the concept "Communication for Windows 10 piloting"
- Establishment of a communication platform via intranet "Pilot Community Office Client"
- Establishment of a communication platform via intranet "Pilot Community in the production environment (production client)"
- Management & closure of the Windows 10 pilots
- Management of the development and implementation of in-place upgrade
- Management of the adaptation and acceptance of new WIN10 releases
- Management of project communication
- Management of application tests and validations
- Management of feedback
- Continuous coordination with Managed Services (operational services) of the IT service provider and business departments close to the company
- Team and order coordination
- Successful pilot rollout of the Windows 10 client into regular operations in the office, production, and measurement areas
- Successful rollout of the new Windows 10 client into regular operations, support and project management of subsequent releases
- On-time and approval-compliant provision of all required communication materials
- Successful development, integration, and implementation of "Feature Update Windows 10" (releases 1511, 1607, 1703, 1709, 1803, 1903)
Subproject Manager
PriceWaterhouseCoopers AG
- Project CAMBIO12 - operating system change to WIN8.1 and hardware replacement, workstream "Communication & Late Exchange"
- Preparation of the concept "Communication" for pilot users/pilot sites
- Design of flyers and posters; management and planning of processes
- Planning and execution of info events
- Planning and organization of training for operations on the new platform
- Planning and support of the change process
- Planning and execution of "feedback" for both the pilot phase and the final rollout phase; evaluation and preparation of responses
- Support of the project manager
- Preparation and coordination of the tender for "hardware sale"
- Tracking and management of exchange "Late Exchange Notebooks"
- Successful rollout of around 4,000 clients at 15 locations in Switzerland
- Transparent communication toward customer and users
- Evaluation and benefit analysis of hardware brokers
Interim Project Lead Change Management/Transition
BonMercato GmbH
- Process analysis in customer service
- Job analysis in customer service
- Evaluation of measures
- Handover of recommendations for action to management
- Consistency check of internal analysis results
Subproject Overall Responsible (TPGV/TPKK)
BWI Informationstechnik GmbH
- Outsourcing IT project "Hercules" - Windows 7 migration and rollout
- Rollout planning, coordination, and execution for Windows 7 incl. new hardware and peripherals (PCs, printers, notebooks, monitors)
- Daily monitoring of the rollout
- Weekly reporting to the regional manager
- Communication and change management toward the customer
- Management and planning of the on-site service team
- Conducting info sessions at the customer's site
- First escalation level on the customer's side
- Commissioning and hardware refresh of approx. 14,000 clients at approx. 70 locations in Germany
Deputy Overall Project Manager
Telekom Deutschland GmbH
- Project "KDG 2012"
- Multi-project management for the setup and expansion of fiber optic networks
- Approx. 800 commissioned services, approx. 5,000 sub-trades
- Project control
- Crisis and escalation management
- Order roll-in and roll-out management
- Planning of communication and change management
- Monitoring
- Reporting
- Completion of the reference project "KDG 2012" to the day within the Deutsche Telekom Group
- Handover of all customer-requested services into regular operations
- Nationwide construction of two redundant backbone fiber optic cable rings and the associated connecting and intermediate links
Project Manager
BB Bank
- Concept development and implementation of a sales channel "direct bank"
- Coordination and involvement of 5 business units
- IT integration
- Successful integration of the direct bank channel into the bank structure
- Handover to regular operations
Interim Head of Structural Reforms Coordination and Economic Service
IETI Europa AG
- Project management of various financing projects in the areas of renewable energy, waste and water management, and infrastructure through public or institutional funding providers
- Development of eligible training and education concepts to improve the integration skills of immigrants from Southeast Europe
- Presentation of a further education concept at the Bavarian Ministry of Labor and Social Affairs, Family and Women
- Development of business presentations and plans to the required maturity level in line with EU guidelines
Project Manager B2C
CAP Customer Advantage Program GmbH
- Cooperation project between Happy Digits and EnBw's regional bonus and customer loyalty program
- Ad hoc takeover of the management of the overall project between the involved partners and internal and external departments
- Development of a customer club themed concept
- Cooperation project for instore couponing/check-out couponing with an external service provider
- On-time and on-budget completion of the cooperation project and handover into regular operations
- On-time completion of the customer club concept for presentation to the advisory board
Interim Manager Business Development
BonMercato GmbH
- Interim management New Business Development: market research, supplier selection, product selection, ordering, coordination of national and international logistics, customs clearance
- Interim management wholesale: ordering, logistics handling, order controlling, expansion of supplier and customer relationships
- Bringing in new suppliers and products, definition of standard processes
- Implementation of sustainable process structures, simplification and streamlining of standard procedures
Senior Project Manager
Nissan Center Europe GmbH
- Responsibility across Germany for the concept and implementation of strategic and operational, sales-focused marketing projects
- Project development and controlling
- Reporting
- Key account management
- Team management, employee leadership (6 field staff, 3 internal staff)
- Agency management
- Implementation of various flagship projects in the dealer network
- Establishment of a standardized online reporting system and ad hoc reporting tools
Business Banking Advisor, Assistant Vice President
Deutsche Bank AG
- Sales-oriented consulting and support for a business customer portfolio
- Investment and financing matters
- Lending business
- Business start-ups
- General payment transactions and investments
- Cross-selling of private banking and insurance products
- Expansion of the customer portfolio by 23 new customers
- Successful completion of various in-house sales trainings
Financial Consultant
MLP AG
- Private finance, advising affluent private clients
- Sales
- Support and advice for an assigned customer portfolio
- New customer acquisition
- Qualification as "Financial Consultant" and "Senior Financial Consultant" (MLP Corporate University)
Interim Manager Marketing
Primavera Life GmbH
- Realignment of company marketing and CI, integration of trade marketing
- Development of a B2B and B2C customer loyalty program or customer club
- Interim management Controlling
- Implementation of various marketing concepts
- Implementation of customer club
Head of Marketing/Brand Communication
Wellform Femira GmbH
- Sales-oriented brand management for Wellform, Femira & Doerfert
- New launch & product management of the Wellform product line
- Relaunch & repositioning of the Femira and Doerfert brands
- PR and CRM
- B2B & B2C marketing, direct and trade marketing
- Management of CI and CD
- License management and product training
- Budget management
- Development and market launch of the Wellform sleep system program
- Integration of shop-in-shop systems
Regional Project Manager Trade Marketing, Strategy and Processes
Renault Nissan Deutschland AG
- Concept development and implementation of strategic and operational, sales-oriented marketing projects in the dealer network
- Project development and controlling
- Regional PR
- Development and implementation of the region's largest media cooperation in the radio sector
- Integration of the "advertising toolkit" software in the dealer network
- Implementation of various cooperation events for new product launches
Consultant/Project Manager
DGM Deutsche Gesellschaft für Mittelstandsberatung mbH
- BIC Industry Info Center for consulting and banking projects
- Project lead for various banking projects: market, competition, and company analyses
- Industry studies and various market studies/marketing consulting
- Project management and controlling
- Forecasting for SMEs and industries/markets
- HR at BIC
- Expansion of the industry information hotline into a key information medium
- Development and implementation of the "VUP" project (sales support program)
- Preparation of around 100 industry reports
Sales Assistant
Avis Fleet Services GmbH
- Coordination and delivery of new leased vehicles for fleet customers
- Scheduling for pickup, registration, and delivery of new leased vehicles of all brands
- Handling pickup, registration, and delivery of leased vehicles to customers in Germany
Air Force Officer School
Bundeswehr
- OSLW training group office
- Rank: OGfr
Basic training, 6.LAR 4
Bundeswehr
- Airspace scout
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Automotive, Professional Services, Information Technology, Energy, Banking and Finance, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Marketing, Strategy, Sales, and Business Intelligence.
Summary
I am a Senior IT Project and Program Manager with more than 20 years of experience leading complex, international IT transformation programs. My focus is on end-to-end project control – from concept and governance to stakeholder management, successful delivery, and transition into operations. In my previous assignments, I have been responsible for large workplace transformations, cloud migrations, and rollout programs with up to 14,000 clients. I bring strong expertise in Microsoft 365, Windows transformation, Microsoft Intune, as well as application readiness and rollout management. What makes me stand out is the combination of strategic management skills and technical understanding. I take responsibility quickly in critical project situations, manage risks, escalations, and international stakeholders with confidence, and make sure projects are delivered on time, on budget, and in quality. Methodically, I work securely with PRINCE2 as well as in agile settings, combining structured governance with pragmatic delivery. My focus is always on achieving lasting results and successfully aligning complex project landscapes.
My focus areas include managing complex projects in the private sector, large enterprises, and large medium-sized companies in automotive/FDL/TelKo/IT/HighTech/Consumer Goods, as well as for public sector clients.
My strong communication skills also help me ensure an efficient flow of information in complex stakeholder structures.
In summary, my core competencies include:
- Extensive experience of more than 15 years in IT project management
- Interim management for fast project delivery
- Strategic project planning and control
- Multi-project management and stakeholder coordination and communication
- Strong knowledge of PMO and rollout management
- Expertise in coordinating large IT transformation projects
- Strong communication skills in German and English
- Multilingual (German, English, French)
- Many years of experience in transition and program management
- Process optimization and change management
- Project controlling and risk management
- Communication management and team leadership
- Experience in creating and maintaining project documentation according to internal standards, as well as preparing status reports and presentations for management
- Experience with project management tools such as MS Project, Jira and Confluence, and other collaboration tools
- Analytical skills and cross-functional thinking
- Creating and coordinating project schedules
- Ensuring timely delivery of project components
- Effective communication with project stakeholders at all levels
- Moderating workshops or training and/or information events, for example
- Experience in introducing software solutions and technologies
- Knowledge of creating training and user documents
- Tender management
Skills
- Microsoft Office
- Office 365
- Microsoft Windows
- Microsoft Project
- Various Other User Skills (Sap, Lotus Notes, Databases)
Languages
Education
Ludwig-Maximilians-Universität
Diplom-Kaufmann · Degree program in Business Administration · Munich, Germany
Ignaz Taschner Gymnasium
University entrance qualification · Dachau, Germany
Certifications & licenses
Prince 2 Foundation
APMG International
Prince 2 Practitioner
APMG International
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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