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Dirk Laudan

Consultant, PMO, Project Lead, Project Manager, Organization and Coordination, Rollout Coordinator/Manager, Migration Manager,

Dirk Laudan
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Reinbek, Germany

Experience

Oct 2024 - Present
1 year 6 months

Project Management; Coordinator

Expertise details
Position Summary
Project Management; Coordinator
Industries
Construction
Real Estate
Business Areas
Project Management
Sales
  • Renovation, refurbishment and construction of two houses in southern Europe.
  • Organization and management of the trades to be performed, including hands-on work.
  • Project management, coordination, documentation and execution.
  • Preparation and execution of the sale of the properties and land.
Sep 2023 - May 2024
9 months

Data Management, Tester

Expertise details
Position Summary
Data Management, Tester
Industries
Information Technology
Business Areas
Information Technology
Project Management
Quality Assurance
  • Participated in the project to replace HPSM with ServiceNow.
  • Took on the roles of ServiceNow ITSM Tester and ServiceNow ITSM Test Analyst.
  • Used HP Application Lifecycle Management via Citrix.
  • Prepared data for the migration to ServiceNow.
  • Compiled required data exports.
  • Created test cases and performed tests, e.g. for loss reports and orders.
  • Provided test data and production data for testing purposes.
  • Used Windows 10, MS Office 2010/O365, Access, HPSM, Webex, SharePoint, LAN Inspector, MS Project, ServiceNow.
  • Activities in project preparation, consulting, communication and office management.
Jan 2021 - Sep 2024
3 years 9 months

Consultant; PM Office Coordination | PMO; Data Analyst

Expertise details
Position Summary
Consultant; PM Office Coordination | PMO; Data Analyst
Industries
Banking and Finance
Government and Administration
Business Areas
Business Intelligence
Information Technology
Project Management
  • Planning and implementation of an open/flex-space and desk-sharing concept including a hardware refresh in the IT department of a development bank.
  • Coordination and management of external service providers, support of daily operations and operational support.
  • Internal coordination between business units, teams and external partners.
  • Preparation of relocations and preliminary work as well as planning and coordination of client replacements (rollout, hardware refresh and printers) in Frankfurt am Main, Berlin and Bonn in around 30 buildings.
  • Support for about 8000 employees and devices.
  • Recording of the current hardware, workspace and network situation.
  • Identification of weaknesses and error sources.
  • Analysis of the client data inventory of IT and suppliers.
  • Provision and preparation of data for project success in IT data management.
  • Evaluation and planning of the distribution of the relocations from an IT and relocation management perspective.
  • Definition of the electronic and technical availability of individual workstations for refresh and relocations.
  • Selection of the new hardware setup.
  • Execution of a pilot project.
  • Informing employees and managers affected by the relocation (including quick guides for first steps at the new workspace).
  • Stakeholder management.
  • Organization of floor walkers and helpdesk support for affected employees on the first day.
  • Transfer of data into a reservation system and test execution.
  • Infrastructure planning (network patching, floor multifunction printers).
  • Planning and staging of devices and accessories needed for the refresh.
  • Planning of the replacement process and coordination with affected departments.
  • Planning and evaluation of the hardware refresh.
  • Needs analysis of departments and information on the relocation and refresh processes.
  • Planning of standard workstations, special workstations and anchor workstations for employees with disabilities.
  • Migration to new clients and USB-C equipment including employee support.
  • Organization, coordination and alignment of all project participants' involvement per phase.
  • Planning of emergency workstations.
  • Acceptance, reviews and lessons learned.
  • Communication, documentation and reporting.
  • Stakeholder and change management.
  • Use of Windows 10/11, MS Office O365, Access, Excel, HPSM, Webex, SharePoint, LAN Inspector, MS Project, iTop, ServiceNow.
  • Activities in project planning, preparation, consulting, communication, office management and data analytics.
Jan 2020 - Jan 2025
5 years 1 month

Project Management, Consultant, PMO, Data Analyst & Quality Management

Expertise details
Position Summary
Project Management, Consultant, PMO, Data Analyst & Quality Management
Industries
Information Technology
Business Areas
Business Intelligence
Information Technology
Project Management
  • Project management for reducing end devices in the client management environment and hardware refresh (rollout).
  • Identifying reduction potential by analyzing the data inventory.
  • Defining metrics to measure project success.
  • Defining and documenting the reduction process.
  • Reducing end devices to a specified target level.
  • Continuous monitoring of implementation status.
  • Establishing and improving processes to ensure and maintain the target "devices per employee".
  • Ongoing reporting on project results.
  • Documentation of project results as well as related policies and instructions.
  • Reporting on the current inventory of end devices.
  • Ensuring compliance with internal guidelines for documenting changes and incidents.
  • Participation in the introduction of IGEL Boot Sticks.
  • Consulting, analysis and support for various projects (license management, flex space, ServiceNow implementation, Windows 11, corona emergency plan, etc.).
  • Use of Windows 7/10, MS Office 2010/O365, Access, HPSM, Webex, IGEL Boot Sticks, iTop, Confluence, ServiceNow.
  • Activities in project planning, preparation, consulting, communication, office management and project leadership.
Jan 2019 - Jan 2025
6 years 1 month

Consultant; PMO; Data Analyst

Expertise details
Position Summary
Consultant; PMO; Data Analyst
Industries
Information Technology
Business Areas
Business Intelligence
Information Technology
Project Management
  • Consulting in data management, error analysis and optimization of data inventories.
  • Identifying error sources by analyzing the data inventory.
  • Defining and implementing processes to improve data quality.
  • Defining and implementing measures to clean up faulty data inventories.
  • Weakness analysis focusing on the leaver process, the return of end devices and quantity control as the basis for the monthly billing of the outsourced desktop services.
  • Reducing end devices and optimizing inactive clients.
  • Documentation and presentation of results including decision-making bases.
  • Introduction and adjustment of processes based on the weakness analysis.
  • Reactivation and evaluation of inactive clients.
  • Data preparation for project-related topics (e.g. flex space, refresh).
  • Creation of evaluations and reporting, carrying out license clean-ups.
  • Building a client history database.
  • Conducting KPI evaluations.
  • Quantity control for suppliers, service and invoice control.
  • Analysis of security-risk devices and their update, replacement or blocking.
  • Use of Windows 10, MS Office 2010/O365, Access, HPSM, SQLite, Wiki, Webex, SharePoint, LAN Inspector, MS Project, iTop, ServiceNow.
  • Activities in project planning, preparation, consulting, communication, office management and data analytics.
Jan 2019 - Dec 2019
1 year

Project Management Office

Expertise details
Position Summary
Project Management Office
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management
  • Analyze and optimize processes in the end-user area.
  • Coordinate and introduce new or modified processes.
  • Identify cost-saving potentials in the end-user area and inform committees.
  • Design and implement a process to reduce end devices.
  • Introduce a boot stick concept and support the rollout.
  • Document processes and results.
  • Monitor the reduction and the hardware distribution process.
  • Troubleshoot and create reports.
  • Prepare and deliver stakeholder presentations.
  • Use MS Office 2010, HPSM, Webex, IGEL Boot Stick.
  • Work on project planning, preparation, consulting, communication and office management.
Oct 2018 - Dec 2018
3 months

Process Management, Documentation, Consulting

Expertise details
Position Summary
Process Management, Documentation, Consulting
Industries
Telecommunication
Business Areas
Operations
Project Management
  • Analyze existing processes in a telecommunications environment.
  • Coordinate and introduce new or modified processes.
  • Create work instructions and manuals.
  • Develop and maintain technical and process documentation.
  • Perform troubleshooting.
  • Write minutes and reporting.
  • Use MS Office 2016, Jira, Confluence, Lync, Visio 2013.
  • Work on project planning, preparation, consulting, communication and office management.
Nov 2017 - Oct 2018
1 year

Support, Consulting

Expertise details
Position Summary
Support, Consulting
Industries
Information Technology
Transportation
Business Areas
Customer Service
Information Technology
Project Management
  • Roll out and support about 14,700 logistics scanners.
  • Document and plan service and support processes.
  • Perform troubleshooting.
  • Service management and communication management.
  • IT consulting and setting up a support department.
  • Conduct software and hardware tests.
  • Create work instructions and manuals.
  • Build, guide and train a 1st and 2nd level support team.
  • Set up reporting structures.
  • Change management and stakeholder management.
  • Plan software rollouts.
  • Write minutes and reporting.
  • Use MS Office 2010, Jira, Confluence, Soti, Circlon Operate, Wiki, MS Project, Skype/Lync, H@V DB, Webex.
  • Team size 1–5 people.
  • Work on project planning, preparation, consulting, communication and office management.
May 2017 - Nov 2017
7 months

Project Manager / PMO

Expertise details
Position Summary
Project Manager / PMO
Industries
Banking and Finance
Business Areas
Project Management
  • Plan and prepare the conversion of all bank branches and ATMs of a German bank under MiFID II.
  • Plan and prepare the rollout to all locations.
  • Draft contract parts and define framework parameters.
  • Create technical documentation and manuals.
  • Set up and design a test lab.
  • Plan, set up and accept a pilot.
  • Report to stakeholders and management.
  • Manage stakeholders.
  • Requirements management including defining, analyzing and documenting requirements.
  • Use MS Office 2010, online meeting tools (Skype for Business, Webex Meeting), Merlin2, MS Project.
  • Write minutes and reports and accept contract-based milestones.
  • Lead a team of 32 people.
  • Work on project planning, preparation, consulting, communication and office management.
Sep 2016 - Sep 2017
1 year 1 month

Project Manager / Coordinator

Expertise details
Position Summary
Project Manager / Coordinator
Industries
Telecommunication
Business Areas
Project Management
  • Plan and perform an international carrier change for 2800 locations with different connection types.
  • Ensure data quality.
  • Define, analyze and document requirements.
  • Develop and implement processes for migration, testing, acceptance and handover to operations.
  • Manage communication with internal and external partners.
  • Supplier management.
  • Plan, document, conduct interface tests, acceptance protocols and reporting.
  • Use MS Office, MS Project, Visio, Windows 10, OS X, MS Office 2011/2013, Skype for Business.
  • Data maintenance and project communication.
  • Team size 8 people, more than 200 contacts.
  • Work on project planning, preparation, consulting, communication and office management.
Sep 2016 - Oct 2016
2 months

Rollout Manager / Coordinator

Expertise details
Position Summary
Rollout Manager / Coordinator
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management
  • Planning and execution of a hardware rollout and relocation for 800 users across multiple buildings.
  • Project and rollout planning as well as operational coordination.
  • Process development and communication planning.
  • Alignment and coordination of vendors.
  • Monitoring and coordination of on-time delivery of project items.
  • Supporting the project manager.
  • Documentation and quality assurance of documents.
  • Budget and resource planning.
  • Creation of reports for internal and external communication.
  • Maintenance of open item lists as well as risk and issue lists; creation and consolidation of protocols and lists.
  • Use of MS Office, Windows Vista/8.1 Pro, MS Office 2010/2013, Skype for Business, Merlin2, MS Project.
  • Creation of acceptance reports and reporting.
  • Team size: 9 members.
Mar 2016 - Jul 2016
5 months

Rollout Manager / Coordinator

Expertise details
Position Summary
Rollout Manager / Coordinator
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management
  • Planning and coordination of a rollout across multiple plants and branches.
  • Training of customer employees.
  • Stakeholder management.
  • Project and rollout planning.
  • Process development and communication concepts.
  • Alignment and coordination of vendors and rollout teams.
  • Hardware preparation (system staging) and testing.
  • Execution of hardware and network rollouts as well as decommissioning of old hardware at customer sites.
  • Coordination of service and support teams.
  • Planning and setting up a ticketing system.
  • Conducting software tests and software distribution.
  • Data maintenance and documentation.
  • Creation of acceptance reports and reporting.
  • Consulting activities and scheduling appointments.
  • Use of MS Office, Windows Vista/8.1 Pro, MS Office 2010/2013, Lync (Skype), MS Project, Merlin 2, Visio, Mindmap.
  • Team size: 4 members.
Sep 2015 - Nov 2015
3 months

Rollout Manager / Coordinator, Support

Expertise details
Position Summary
Rollout Manager / Coordinator, Support
Industries
Information Technology
Business Areas
Operations
Project Management
  • Planning and coordination of a rollout.
  • Planning and preparation of the move of the company headquarters to a new building.
  • Coordination and alignment with suppliers and contractors.
  • Stakeholder management.
  • Preparing hardware (system staging) and conducting tests.
  • Executing the hardware rollout and decommissioning old hardware at customer sites.
  • Planning and implementing the relocation of workstations and the network, including rollout of new network components.
  • Data maintenance, documentation, and reporting.
  • Consulting activities and scheduling appointments.
  • Use of Windows 7/8.1 Pro, Outlook 2010/2013, MS Project, Mindmap, Visio.
  • Team size: 5 members.
Jul 2015 - Present
10 years 9 months

Internet Marketing

Expertise details
Position Summary
Internet Marketing
Industries
Advertising
Business Areas
Marketing
  • Development of additional revenue streams through internet and affiliate marketing.
  • Designing and implementing online marketing strategies.
  • Building and managing online channels and partner programs.
Mar 2015 - Jul 2015
5 months

Consultant

Expertise details
Position Summary
Consultant
Industries
Manufacturing
Business Areas
Operations
Quality Assurance
  • Process optimization in a packaging industry company.
  • Improving complaint management.
  • Training employees on new or adjusted processes.
Dec 2014 - Present
11 years 4 months

Entrepreneur

Expertise details
Position Summary
Entrepreneur
Industries
Manufacturing
Business Areas
Product Development
  • 3D printing and design in product development and prototyping.
  • Development of products and prototypes, as well as custom solutions for different customer requirements.
Dec 2014 - Present
11 years 4 months

Entrepreneur

Expertise details
Position Summary
Entrepreneur
Industries
Automotive
Manufacturing
Business Areas
Product Development
Production
  • Set up and run a business in 3D printing and design.
  • Develop custom solutions, including vehicle homologation for the German market.
  • Conceptualize, design, and manufacture 3D-printed components and products.
Feb 2014 - Mar 2015
1 year 2 months

PMO

Expertise details
Position Summary
PMO
Industries
Information Technology
Media and Entertainment
Telecommunication
Business Areas
Product Development
Project Management
Quality Assurance
  • Develop new processes in telecom, media, and IT environments.
  • Set up reporting and controlling structures.
  • Monitor and coordinate the on-time delivery of project results.
  • Develop new products and migrate existing ones.
  • Prepare and conduct international meetings and workshops.
  • Support project and program managers.
  • Requirements management.
  • Document and ensure quality of project materials.
  • Plan budgets and resources.
  • Create reports for internal and external communication.
  • Maintain open item lists and risk & issue logs.
  • Prepare and consolidate minutes.
May 2012 - Jan 2014
1 year 9 months

PMO

Expertise details
Position Summary
PMO
Industries
Telecommunication
Business Areas
Procurement
Product Development
Project Management
  • Plan and define a new NGTV/IPTV platform (Entertain).
  • Conduct current and target state analyses, including requirements management for the hardware platform and future products.
  • Define the NGTV/IPTV product, including requirements, RFP, workshops, and evaluations.
  • Build a prototype and select the supplier.
  • Support contract negotiations.
  • Report to program management and executive board.
  • Manage stakeholders and vendors.
  • Document definition and planning of the RFP and prototype.
  • Prepare project kickoff with the selected vendor.
  • Assign internal roles and define project roles.
  • Create and maintain business case, project plan, open-item list, risk list with assessments, and exception plan.
  • Coordinate and document acceptance criteria.
  • Document and control project regarding schedule, budget, resources, and quality.
  • Produce management reporting.
  • Set up a test lab and prepare test scenarios for hardware and software, including documentation, evaluation, and recommendations for DTAG's executive management.
Jul 2011 - Apr 2012
10 months

Project Lead

Expertise details
Position Summary
Project Lead
Industries
Government and Administration
Business Areas
Project Management
  • Lead projects in a government environment.
  • Conceptualize, steer, and implement a confidential project (no further details can be provided due to contractual obligations).
Sep 2010 - May 2011
9 months

Product Manager

Expertise details
Position Summary
Product Manager
Industries
Telecommunication
Business Areas
Product Development
  • Developed a solution for offline billing for consumer DSL within an existing IT infrastructure.
  • Defined all required processes in collaboration with involved departments and vendors and oversaw their implementation.
  • Conducted process analysis and process design.
  • Created role descriptions and aligned them with the departments.
  • Facilitated and mediated process workshops.
  • Provided role coaching.
  • Supported process managers in detailed process design.
  • Offered consulting support for the rollout process.
  • Maintained direct contact with more than 40 stakeholders.
Jul 2010 - Feb 2011
8 months

Project Leader

Expertise details
Position Summary
Project Leader
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Extended availability of IPTV product options for Alice customers on TDe DSLAMs at shared HVT sites with HanseNet.
  • Ensured IPTV availability over VDSL and ADSL connections.
  • Oversaw planning, testing, rollout, and acceptance testing of hardware and software.
  • Handed over the solution to regular operations.
Nov 2009 - May 2010
7 months

PMO, Project Leader

Expertise details
Position Summary
PMO, Project Leader
Industries
Telecommunication
Business Areas
Project Management
Quality Assurance
  • Set up a lab environment for a mobile carrier.
  • Implemented a customer solution to deliver CES and IMA services between mobile base stations and switching centers over ADSL2+ and SHDSL connections.
  • Planned, documented, and built the lab environment.
  • Designed test cases and conducted field tests.
  • Prepared decision papers for management.
Jun 2009 - Dec 2010
1 year 7 months

Project Leader, PMO

Expertise details
Position Summary
Project Leader, PMO
Industries
Telecommunication
Business Areas
Project Management
  • Planned and implemented the interconnection between a German carrier's public NGN and a Spanish carrier's public NGN in Germany.
  • Contributed to the definition and specification of the NGN interconnect.
  • Developed a standard in collaboration with the German carrier.
  • Analyzed and presented potential savings from using SIP interconnects instead of TDM interconnects.
  • Considered the technology shift from PSTN/ISDN circuit switching to packet-switched next-generation networks.
  • Worked on the technical design of the NGN interconnect according to current technology standards and AKNN requirements.
  • Reviewed transition scenarios between NGN and PSTN/ISDN connections.
Aug 2008 - May 2009
10 months

Project Leader, Process Manager, Consultant

Expertise details
Position Summary
Project Leader, Process Manager, Consultant
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Developed an alternative connection to leased lines using SHDSL and ADSL.
  • Planned and carried out the technical rollout of the required hardware.
  • Set up a test lab.
  • Trained the involved departments.
  • Defined all necessary processes in collaboration with involved departments and vendors and implemented these processes.
Apr 2008 - Nov 2008
8 months

Project Manager

Expertise details
Position Summary
Project Manager
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Design and implementation of a new SS7 network.
  • Migration of SS7 signaling from the existing network to the new SS7 network.
  • Improving stability, scalability and redundancy of the SS7 network.
  • Introducing new features to increase flexibility and reduce costs of existing and new products/product features.
  • Introducing an MAP gateway to optimize mobile termination routing.
  • Connecting SS7 application servers via IP.
Oct 2007 - Mar 2008
6 months

Project Manager

Expertise details
Position Summary
Project Manager
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management
  • Decommissioning a data center after prior migration.
  • Documenting existing hardware, networks and services through reverse engineering.
  • Defining the hardware, network components and services still needed.
  • Planning and executing the migration of services, hardware and network.
  • Stakeholder management and coordinating the migration with application owners and customers.
  • Removing all hardware components and handing over the site to the owner.
  • Documenting the final hardware and service landscape.
Apr 2007 - Mar 2008
1 year

Project Manager

Expertise details
Position Summary
Project Manager
Industries
Telecommunication
Business Areas
Information Technology
Operations
Project Management
  • Reducing costs while delivering a more available network with extended product options.
  • Migrating SDSL customers to new SHDSL DSLAMs and decommissioning the previous Lucent platform.
  • Developing a migration database to move customers from the old SDSL platform to the new SHDSL platform.
  • Defining all required processes in collaboration with departments, vendors and customers.
  • Developing processes such as platform/network expansion, termination, customer contact, migration, new customer onboarding and Lucent Stinger decommissioning.
  • Coordinating the technical migration.
  • Stakeholder management and communication with customers to align between tech and marketing.
Jul 2006 - Oct 2006
4 months

Project Manager

Expertise details
Position Summary
Project Manager
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Developing and integrating a VoIP solution.
  • Defining all required processes in collaboration with departments and the customer and implementing them.
  • Connecting the customer to the carrier's VoIP Class-IV platform.
  • Documenting processes, interfaces and integrations.
  • Acceptance of the solution and handover to operations.
Jun 2006 - Oct 2007
1 year 5 months

Consultant, Technical Project Manager

Expertise details
Position Summary
Consultant, Technical Project Manager
Industries
Telecommunication
Business Areas
Operations
Product Development
Project Management
  • Defining a DSL product for a mobile operator.
  • Conducting contract negotiations and supporting product development.
  • Providing the platform and rolling out the required hardware and software.
  • Defining all required processes in collaboration with departments, vendors and the customer and implementing them.
  • Connecting the customer to the carrier's systems.
  • Documenting processes, interfaces and integrations.
  • Handing over the solution to operations.
Dec 2005 - Oct 2006
11 months

Technical Project Manager, Rollout Manager

Expertise details
Position Summary
Technical Project Manager, Rollout Manager
Industries
Telecommunication
Business Areas
Operations
Project Management
  • Network setup and rollout of a telecommunications network.
  • Setting up Points of Presence (POPs).
  • Defining all required processes in collaboration with departments and suppliers and implementing them.
  • Connecting sites to the backbone and expanding the backbone.
  • Documenting processes, sites, connections and approvals.
Dec 2005 - May 2006
6 months

Project Leader

Expertise details
Position Summary
Project Leader
Industries
Telecommunication
Business Areas
Information Technology
Operations
Project Management
  • Setting up a DSL connection through an alternative carrier to DTAG.
  • Defining all required processes in collaboration with departments and customers and implementing these processes.
  • Developing and introducing processes such as cancellation process, customer contact process, change process, new customer process and migration process.
  • Connecting the customer to the carrier's systems.
  • Documenting processes, interfaces and connections.
  • Developing a critical chain process.
Sep 2004 - Jul 2005
11 months

Project Leader

Expertise details
Position Summary
Project Leader
Industries
Insurance
Business Areas
Information Technology
Project Management
  • Expanding a network and extending a VPN network for an insurance company.
  • Rolling out hardware and taking over administrative tasks in the network environment.
Jul 2003 - Sep 2003
3 months

Consultant

Expertise details
Position Summary
Consultant
Industries
Manufacturing
Business Areas
Operations
Quality Assurance
  • Optimizing the complaint handling process in a packaging industry production plant.
  • Planning, introducing and training new processes.
  • Introducing new complaint tools and corresponding employee training.
Jul 2002 - Mar 2003
9 months

Project Leader

Expertise details
Position Summary
Project Leader
Industries
Aerospace and Defense
Business Areas
Information Technology
Project Management
  • Europe-wide VPN connection of military depots and sites using various technologies (fiber optics, E1, etc.).
  • Coordinating the technical implementation and provider connections.
  • Direct contact with more than 30 stakeholders.
Jul 2002 - Mar 2003
9 months

Carrier Project Manager

Expertise details
Position Summary
Carrier Project Manager
Industries
Government and Administration
Business Areas
Customer Service
Information Technology
Project Management
  • Restructuring and consolidation of several regional employment offices.
  • Optimizing resources and setting up a call center.
  • Restructuring and expanding voice and data connectivity.
  • Planning and implementing an automated voice information system with multilingual attendant function.
  • Connecting various sites to a data center.
Nov 2001 - Jun 2002
8 months

Carrier Project Manager, Technical Consultant

Expertise details
Position Summary
Carrier Project Manager, Technical Consultant
Industries
Government and Administration
Telecommunication
Business Areas
Information Technology
Project Management
  • Connecting a German authority to a carrier's systems for voice data transmission.
  • Defining processes and interfaces.
  • Planning and documenting the technical implementation.
  • Direct communication with more than 50 contacts.
May 2001 - May 2002
1 year 1 month

Rollout Manager, Coordinator

Expertise details
Position Summary
Rollout Manager, Coordinator
Industries
Banking and Finance
Business Areas
Logistics
Project Management
  • Rolling out ATMs across Germany.
  • Coordinating the installation of the machines.
  • Integrating the ATMs into the customer's network.
  • Coordinating the commissioning at several hundred sites.
  • Direct contacts with more than 40 contacts.
Jun 2000 - Feb 2001
9 months

Project Manager, Rollout Manager

Expertise details
Position Summary
Project Manager, Rollout Manager
Industries
Telecommunication
Business Areas
Information Technology
Procurement
Project Management
  • Planning and expanding the German backbone of a US carrier.
  • Procuring hardware and resources.
  • Planning, rolling out, and implementing the backbone expansions.
  • Direct contacts with more than 70 stakeholders.
Feb 2000 - Jun 2000
5 months

Project Manager

Expertise details
Position Summary
Project Manager
Industries
Transportation
Business Areas
Information Technology
Project Management
  • Connecting all sites of a transport company via IP-VPN.
  • Planning and implementation including hardware and software rollout.
  • Defining and implementing all required processes in collaboration with the involved departments.
Mar 1997 - Dec 1998
1 year 10 months

Project Lead

Expertise details
Position Summary
Project Lead
Industries
Manufacturing
Business Areas
Information Technology
Product Development
Project Management
  • Introduction of SAP R/3 in a trading and manufacturing company in the packaging industry.
  • Responsible for implementing the SD, MM and WM modules.
  • Developed the idea and the product "Telesales" (programmed by SBS).
  • Training and support for the SD, MM and WM modules.
  • Took on multiple roles such as IT department head, subproject lead for the SD/MM/WM modules, consultant, telesales product manager, trainer, rollout manager and support manager.
Dec 1995 - Jan 1999
3 years 2 months

Project Lead, IT Manager

Expertise details
Position Summary
Project Lead, IT Manager
Industries
Retail
Business Areas
Information Technology
Operations
Project Management
  • Process optimization and setup of an IT department in a trading company.
  • Management of the IT department.
  • Process management and optimization of workflows.
  • Leadership of the order processing department.
  • IT and organizational consulting.
  • Development and maintenance of data management.
  • Activities as a Data Analyst.
Jan 1995 - Dec 1995
1 year

Consultant, Trainer, Project Lead, Rollout Manager

Expertise details
Position Summary
Consultant, Trainer, Project Lead, Rollout Manager
Industries
Healthcare
Information Technology
Business Areas
Information Technology
Procurement
Project Management
  • Planning and rollout of Novell networks, servers and workstations with peripherals in the medical field.
  • Training on MS Office products as well as industry-specific software and hardware solutions.
  • Activities as a network consultant, trainer, purchasing manager, project lead, rollout manager, data manager and data analyst.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Automotive, Telecommunication, Advertising, Information Technology, and Government and Administration.

Manufacturing
Automotive
Telecommunication
Advertising
Information Technology
Government and Administration
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Product Development, Production, Marketing, and Operations.

Project Management
Information Technology
Product Development
Production
Marketing
Operations
Profile match chart

Summary

I have been working for more than 20 years as a PMO, project manager, coordinator, PMO assistant and rollout coordinator and have successfully handed over several large projects to operations. These include infrastructure projects with international tenders and transition projects with customers from telecommunications, development banking and the public sector, to name just a few industries.

I have many years of experience and the following skills, among others:

  • PMO/PL with a focus on organization/planning, process optimization, problem solving
  • Structured approach to work and strong analytical and planning skills
  • Preparation of LA and decision-making bases, reporting and documentation
  • Stakeholder management, good communication skills at all levels
  • High process and quality orientation
  • Sound knowledge of MS Office and other tools
  • Business fluent German Please feel free to contact me if you have any questions or need more information.

Skills

  • Prince2

  • Critical Chain

  • Itil

  • Okr

  • Jira

  • Confluence

  • Itop

  • Aris Toolset

  • Ms Office

  • Ms Project

  • Ms Access

  • Ms Excel

  • Ms Power Point

  • Lotus Notes

  • Chilli Projects

  • Ms Sharepoint

  • Hpqc

  • Hpsm

  • Tcp/ip

  • Atm

  • Sdh

  • Frame Relay

  • Sap R/3 Sd

  • Sap R/3 Mm

  • Sap R/3 Wm

  • Circlon Operate Asset Management

  • Soti

  • Unix

  • Linux

  • Os X

  • Windows Nt

  • Windows 2000

  • Windows 3.x To 11

  • Banks

  • Development Bank

  • Authorities

  • Public Service

  • Military

  • Telecommunications

  • Mobile Communications

  • Providers

  • Education

  • Training

  • Healthcare

  • Insurance

  • Logistics

  • Industry, Trade And Manufacturing

  • Packaging Industry

  • It System Houses

  • Internet Providers

  • It Service Providers

  • Data Centers

  • Building Materials

Languages

German
Native
English
Intermediate

Certifications & licenses

PRINCE2, Project-Management Business Skool London Certificate No. 4348563

Project-Management Business Skool London

Statistics

Experience

Total positions 43
Experience in Manufacturing 13 y
Avg length 1 y 10 m
Longest experience 11 y 3 m

Expertise

Recent roles Project Management; Coordinator, Data Management, Tester, Consultant; PM Office Coordination | PMO; Data Analyst
Main industries Manufacturing, Automotive, Telecommunication
Main business areas Project Management, Information Technology, Product Development

Qualifications

Certifications earned 1

Profile

Created
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Dirk based?

Dirk is based in Reinbek, Germany.

What languages does Dirk speak?

Dirk speaks the following languages: German (Native), English (Intermediate).

How many years of experience does Dirk have?

Dirk has at least 28 years of experience. During this time, Dirk has worked in at least 31 different roles. The average length of individual experience is 1 year and 8 months. Note that Dirk may not have shared all experience and actually has more experience.

What roles would Dirk be best suited for?

Based on recent experience, Dirk would be well-suited for roles such as: Project Management; Coordinator, Data Management, Tester, Consultant; PM Office Coordination | PMO; Data Analyst.

What is Dirk's latest experience?

Dirk's most recent position is Project Management; Coordinator.

Which industries is Dirk most experienced in?

Dirk is most experienced in industries like Manufacturing, Automotive, and Telecommunication. Dirk also has some experience in Advertising, Information Technology, and Government and Administration.

Which business areas is Dirk most experienced in?

Dirk is most experienced in business areas like Project Management, Information Technology, and Product Development. Dirk also has some experience in Production, Marketing, and Operations.

Which industries has Dirk worked in recently?

Dirk has recently worked in industries like Manufacturing, Automotive, and Advertising.

Which business areas has Dirk worked in recently?

Dirk has recently worked in business areas like Product Development, Production, and Marketing.

Does Dirk have any certificates?

Dirk has 1 certificate: PRINCE2, Project-Management Business Skool London Certificate No. 4348563.

What is the availability of Dirk?

Dirk will be available from March 2026.

What is the rate of Dirk?

Dirk's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Dirk?

To hire Dirk, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Market avg: 660-820 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.