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Antje Gabert-Senior Project and Requirements Manager – B2C Transformation Project

Antje Gabert - Senior Project and Requirements Manager – B2C Transformation Project - profile avatar
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Munich, Germany

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Experience

Jan 2025 - Aug 2025
Munich, Germany

Senior Project and Requirements Manager – B2C Transformation Project

Telefónica Germany

Position Summary
Senior Project and Requirements Manager – B2C Transformation Project at Telefónica Germany
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Responsible for the holistic integration of partner incentive compensation management in a transformation project to ensure a seamless end-to-end implementation.
  • Overseeing project management and acting as Business Requirement Owner to ensure solutions that meet business needs.
  • Analyzing, documenting, and prioritizing business requirements within a structured requirements management framework.
Oct 2022 - Aug 2024
Munich, Germany

Senior Project Manager and Subject Matter Expert – B2C Transformation Project

Telefónica Germany

Position Summary
Senior Project Manager and Subject Matter Expert – B2C Transformation Project at Telefónica Germany
Industries
Telecommunication
Business Areas
Project Management
Strategy
  • Responsible for project management in a complex transformation environment with a focus on strategic alignment for partner incentive compensation management.
  • Developing a strategic concept for partner incentive compensation management as a basis for defining business requirements.
  • Holding technical responsibility and acting as a subject matter expert for commission and compensation models in the partner environment.
  • Conducting as-is (AS-IS) analyses and defining target states (TO-BE) to identify optimization potentials, requirements, and action areas within the transformation project.
Jan 2020 - Mar 2022
Munich, Germany

Program Manager Cyber Security

Telefónica Germany

Position Summary
Program Manager Cyber Security at Telefónica Germany
Industries
Telecommunication
Business Areas
Procurement
Project Management
Strategy
  • Establishing and setting up a company-wide cyber security program management for the strategic control of all security initiatives.
  • Responsible for planning, steering, and controlling the portfolio, budget, and roadmap.
  • Providing strategic advice to the Head of Cyber Security in portfolio, project, and procurement management.
  • Advising and supporting executives in all relevant procurement processes.
  • Optimizing and introducing processes to increase efficiency in project, budget, and roadmap management.
Jul 2018 - Aug 2019
Munich, Germany

Project Manager Cyber Security

Telefónica Germany

Position Summary
Project Manager Cyber Security at Telefónica Germany
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • End-to-end management and implementation of various cyber security projects within the strategic project management framework.
  • Coordinating and leading a task force for quick and efficient resolution of a critical security challenge.
  • Responsible for planning, steering, and controlling the portfolio, budget, and roadmap.
May 2017 - Mar 2018
Munich, Germany

Demand and Portfolio Manager for ServiceNow

Allianz Technolog SE

Position Summary
Demand and Portfolio Manager for ServiceNow at Allianz Technolog SE
Industries
Insurance
Business Areas
Information Technology
Project Management
  • Interim portfolio manager responsible for strategic demand and portfolio management.
  • Designing and implementing a holistic demand and portfolio management system, including development of processes, roles, deliverables, tools, and committees.
  • Implementing the solution in Jira, including the development of workflows, dashboards, and reporting structures.
  • Advising and supporting the department head in the transition project for the ServiceNow platform.
Jul 2016 - Dec 2016
Munich, Germany

Product & Project Manager in a large B2C & B2P merger project

Telefónica Germany

Position Summary
Product & Project Manager in a large B2C & B2P merger project at Telefónica Germany
Industries
Telecommunication
Business Areas
Product Development
Project Management
  • Leading the product management substream for Business-to-Partner focused on billing and commissioning in the context of a company-wide merger project aiming to harmonize systems and processes.
  • Managing requirements and ensuring the quality of business requirements in the development process.
  • Planning and controlling implementation, test coordination, status tracking, and close coordination with business owners, project managers, and IT.
Jul 2014 - Jul 2015
Munich, Germany

Portfolio Manager Partner Brands B2C & B2P

Telefónica Germany

Position Summary
Portfolio Manager Partner Brands B2C & B2P at Telefónica Germany
Industries
Telecommunication
Business Areas
Project Management
  • Advising and supporting management in the introduction and process design of portfolio management in the Partner Brands area.
  • Responsible for managing portfolio, release, and delivery planning, including budget management.
  • Controlling project and budget administration (service requests) using Jira and Charm (Clear Quest).
  • Planning, preparing, and moderating the Delivery & Planning Board, the Effort Assessment meetings, and the Roadmap business jour fix.
  • Optimizing processes and tools to increase efficiency in project and order management through targeted use of Jira.
Apr 2013 - Jul 2014
Munich, Germany

Interim Manager Planning IT

Maxdome GmbH / Pro7Sat.1 Medien AG

Position Summary
Interim Manager Planning IT at Maxdome GmbH / Pro7Sat.1 Medien AG
Industries
Media and Entertainment
Business Areas
Finance
Information Technology
Strategy
  • Acting as central interface between IT, controlling, and financial accounting, responsible for Maxdome's Capex and IT Opex budget.
  • Advising and working on budget and multi-year planning, as well as in-year forecasting and re-budgeting processes; supporting month-end and year-end closings from an IT perspective.
  • Setting up and continuously improving a strategic project portfolio reporting system as a steering tool for top management.
  • Analyzing, designing, and implementing optimized financial and planning processes (including budget planning, roadmap planning, and budget control).
  • Providing strategic advice and support to the CTO in carrying out an IT assessment; evaluating results, deriving actions, and shaping a new IT organizational structure.
Aug 2012 - Nov 2012
Unterföhring, Germany

Process Analyst Retail Partner Incentive Compensation

Kabeldeutschland Service GmbH

Position Summary
Process Analyst Retail Partner Incentive Compensation at Kabeldeutschland Service GmbH
Industries
Telecommunication
Business Areas
Operations
  • Conducting an end-to-end analysis of order processing and partner commission (incentive compensation) business processes from a sales perspective to identify efficiency and optimization potentials.
  • Detailed current state mapping including upstream and downstream process steps to ensure a holistic understanding.
  • Creating a gap analysis and developing concrete measures and improvement proposals.
  • Preparing and presenting the analysis results in a management-ready format, including a roadshow to support decision making.
Feb 2012 - Jun 2012
Heidenheim, Germany

Consultant, Process Analyst, and Coach for the Rail and Diesel Drive Systems Market (Plant Engineering)

Voith Turbo GmbH

Position Summary
Consultant, Process Analyst, and Coach for the Rail and Diesel Drive Systems Market (Plant Engineering) at Voith Turbo GmbH
Industries
Manufacturing
Business Areas
Product Development
Project Management
Strategy
  • Providing strategic and conceptual advice to project leadership and top management in implementing the new corporate strategy.
  • Supporting the change process through coaching and advising leaders and employees to promote acceptance and sustainable implementation.
  • Preparing and moderating management workshops, project meetings, and steering board sessions for decision making and strategic alignment.
  • Planning and conducting the project kick-off with around 35 participants to align on common goals and role understanding.
  • Offering expert advice and support to the internal subproject leader in process design for Customer Care and Product Management – including testing, training, and rolling out new processes.
  • Creating process and procedure instructions, considering certification requirements (rail standard IRIS).
Apr 2011 - Sep 2011
Hamburg, Germany

Integration Manager - Merger HanseNet – Telefónica

Telefónica Deutschland GmbH / HanseNet

Position Summary
Integration Manager - Merger HanseNet – Telefónica at Telefónica Deutschland GmbH / HanseNet
Industries
Telecommunication
Business Areas
Customer Service
Human Resources
Project Management
  • Design, delivery and management of training and coaching programs for managers and employees during HanseNet's integration into Telefónica.
  • Onboarding managers to Telefónica O2’s leadership culture, tools and policies to ensure a unified corporate culture.
  • Supporting managers at kick-off events in the new organizational structure.
  • Developing a concept for implementing a professional requirements management in customer service.
Nov 2010 - Mar 2011
Hamburg, Germany

Head of Infrastructure and Contact Channels HanseNet

Telefónica Deutschland GmbH / HanseNet

Position Summary
Head of Infrastructure and Contact Channels HanseNet at Telefónica Deutschland GmbH / HanseNet
Industries
Telecommunication
Business Areas
Customer Service
Information Technology
  • Integrating the HanseNet Infrastructure and Contact Channels department into Telefónica O2’s corporate structures.
  • Responsible for setting up and seamlessly integrating processes, systems and organization while ensuring business continuity.
  • Coaching and supporting employees throughout the change process.
  • Managing and coordinating an external outsourcing partner.
  • Responsible for release management of HanseNet customer service.
Apr 2006 - Oct 2010
Munich, Germany

Head of Commissioning and Data Management B2C, B2B

Telefónica Deutschland GmbH

Position Summary
Head of Commissioning and Data Management B2C, B2B at Telefónica Deutschland GmbH
Industries
Telecommunication
Business Areas
Finance
Information Technology
Operations
  • Designing and implementing the strategic initiative "Commissioning State of the Art" for the holistic organizational development of the Commissioning and Data Management department.
  • Business responsibility for introducing a new incentive compensation management system.
  • Disciplinary and technical leadership of the department with up to 45 employees, including managing managers and specialists, plus budget responsibility.
  • Responsible for the correct payment of partner commissions with an annual budget in the high triple-digit million range.
  • Overall responsibility as business owner for IT systems regarding functionality, quality and usability to ensure market-appropriate performance.
  • Steering stakeholder management with sales, marketing, controlling and IT for optimal alignment and execution of goals.
Feb 2000 - Mar 2006
Munich, Germany

Team Lead Customer Support Trade

Vodafone D2 GmbH

Position Summary
Team Lead Customer Support Trade at Vodafone D2 GmbH
Industries
Telecommunication
Business Areas
Customer Service
Sales
  • Disciplinary and technical leadership of the Consumer Sales inside sales team with up to 15 employees.
  • Responsible for accurate and timely execution of customer service and trade support tasks.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Media and Entertainment, Insurance, and Manufacturing.

Telecommunication
Media and Entertainment
Insurance
Manufacturing
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Finance, Sales, and Strategy.

Information Technology
Project Management
Customer Service
Finance
Sales
Strategy
Profile match chart

Summary

More than 25 years of experience in leading and implementing transformation, strategy, and change projects in the telecommunications, IT, and media industries. Generalist with deep attention to detail and an analytical end-to-end view of complex program and project structures. Sees change as a positive driver and links strategic concepts with operational implementation skills. Experienced in working with international and interdisciplinary teams as well as C-level stakeholders.

Skills

  • Experience In Developing And Implementing Strategy, Transformation, And Change Projects

  • Program & Project Management (Agile And Traditional)

  • Portfolio & Budget Control

  • Strategy Development And Requirements Management

  • Leading Teams Of Up To 50 People

  • Incentive Compensation Management

  • Change Management & Coaching

  • Industries: Telecommunications, Media & Entertainment, Manufacturing, Plant Engineering And Drive Technology

  • Project Management: Agile And Traditional Project Management (Including Safe, Scrum, V-Model, Waterfall), Design Thinking, Resource Planning, Budget, Time And Quality Management, Stakeholder Analysis, Risk Management, Reporting, Team Leadership

  • Areas: It, Cyber Security, Customer Service, Incentive Compensation Management, Sales, Finance, Controlling, Project And Product Management

  • Tools: Crm, Incentive Compensation Tools, Master Data, Order Management, Sap, Jira, Confluence, Ms Project, Ms Office

Languages

German
Native
English
Advanced

Education

Master of Arts · Business Coaching & Change Management

Certifications & licenses

Systemic Coach Training

Project Management Specialist GPM/IPMA Level D

Certified Scrum Master

Scrum Alliance

Statistics

Experience

Total positions 14
Experience in Telecommunication 19 y
Avg length 1 y 6 m
Longest experience 6 y 1 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Senior Project and Requirements Manager – B2C Transformation Project, Senior Project Manager and Subject Matter Expert – B2C Transformation Project, Program Manager Cyber Security
Main industries Telecommunication, Media and Entertainment, Insurance
Main business areas Information Technology, Project Management, Customer Service

Qualifications

Highest degree Master
Certifications earned 3

Profile

Created
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Frequently asked questions

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Antje is based in Munich, Germany.
Antje speaks the following languages: German (Native), English (Advanced).
Antje has at least 21 years of experience. During this time, Antje has worked in at least 14 different roles and for 8 different companies. The average length of individual experience is 2 years and 6 months. Note that Antje may not have shared all experience and actually has more experience.
Based on recent experience, Antje would be well-suited for roles such as: Senior Project and Requirements Manager – B2C Transformation Project, Senior Project Manager and Subject Matter Expert – B2C Transformation Project, Program Manager Cyber Security.
Antje's most recent position is Senior Project and Requirements Manager – B2C Transformation Project at Telefónica Germany.
In recent years, Antje has worked for Telefónica Germany.
Antje is most experienced in industries like Telecommunication, Media and Entertainment, and Insurance. Antje also has some experience in Manufacturing.
Antje is most experienced in business areas like Information Technology, Project Management, and Customer Service. Antje also has some experience in Sales, Finance, and Strategy.
Antje has recently worked in industries like Telecommunication.
Antje has recently worked in business areas like Project Management, Strategy, and Procurement.
Antje holds a Master in Business Coaching & Change Management.
Antje has 3 certificates. These include: Systemic Coach Training, Project Management Specialist GPM/IPMA Level D, and Certified Scrum Master.
Antje is immediately available full-time for suitable projects.
Antje's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Antje, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 984-1144 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.