Antje G.-Senior Project and Requirements Manager – B2C Transformation Project
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Experience
Senior Project and Requirements Manager – B2C Transformation Project
Telefónica Germany
- Responsible for the comprehensive integration of partner incentive compensation management into a transformation project based on a scaled agile framework (SAFe), ensuring consistent end-to-end implementation.
- Managed project activities and held functional responsibility as Business Requirement Owner to ensure consistent, business-oriented solutions in the transformation context.
- Analyzed, structured and quality-assured business requirements and business user stories using an internal company AI tool, including the definition of acceptance criteria.
Senior Project Manager and Subject Matter Expert – B2C Transformation Project
Telefónica Germany
- Responsible for project management in a complex agile transformation environment based on SAFe, with a focus on the strategic direction of partner incentive compensation management.
- Developed a strategic concept for partner incentive compensation management as the basis for defining business requirements.
- Held functional responsibility and acted as the Subject Matter Expert for commission and compensation models in the partner environment.
- Conducted current-state (AS-IS) analyses and defined the target state (TO-BE) to identify optimization potential, requirements and areas for action as part of the transformation project.
Cyber Security Program Manager
Telefónica Germany
- Built and established company-wide Cyber Security program management, including a PMO, for the strategic management of all security initiatives.
- Responsible for planning, managing and controlling the portfolio, budget and roadmap.
- Provided strategic advice to the Head of Cyber Security in the areas of portfolio, project and procurement management.
- Advised and supported managers in all relevant procurement processes.
- Optimized and introduced processes to increase efficiency in project, budget and roadmap management.
Cyber Security Project Manager
Telefónica Germany
- Managed and implemented various Cyber Security projects end to end as part of strategic project management.
- Coordinated and led a task force to quickly and efficiently resolve a critical security challenge.
- Responsible for planning, managing and controlling the portfolio, budget and roadmap.
Demand and Portfolio Manager for Service Now
Allianz Technolog SE
- Interim Portfolio Manager responsible for strategic demand and portfolio management.
- Designed and implemented comprehensive demand and portfolio management, including the development of processes, roles, deliverables, tools and committees.
- Implemented the solution in Jira, including the development of workflows, dashboards and reporting structures.
- Advised and supported the department head during the transition project for the Service Now platform.
Product & Project Manager in a large B2C & B2P merger project
Telefónica Germany
- Led the Product Management substream for Business-to-Partner, focusing on billing and commissioning as part of a company-wide merger project to harmonize systems and processes.
- Managed requirements and ensured the quality of business requirements throughout the development process.
- Planned and monitored implementation, coordinated testing, tracked status, and worked closely with Business Owners, Project Managers, and IT.
Portfolio Manager Partner Brands B2C & B2P
Telefónica Germany
- Advised and supported management in introducing and designing the Portfolio Management processes for Partner Brands.
- Responsible for managing portfolio, release, and delivery planning, including budget management.
- Managed project and budget administration (Service Requests) using Jira and Charm (Clear Quest).
- Planned, prepared, and moderated the Delivery & Planning Board, the Effort Assessment Meeting, and the Roadmap Business Jour Fix.
- Optimized processes and tools to increase efficiency in project and order management through the targeted use of Jira.
Interim Manager IT Planning
Maxdome GmbH / Pro7Sat.1 Medien AG
- Served as the central interface between IT, Controlling, and Financial Accounting, with responsibility for Maxdome’s Capex and IT Opex budget.
- Advised on and contributed to budget and multi-year planning, as well as in-year forecasting and re-budgeting processes; supported monthly and annual financial closings from an IT perspective.
- Established and continuously developed strategic project portfolio reporting as a management tool for senior management.
- Analyzed, designed, and implemented optimized financial and planning processes, including budget planning, roadmap planning, and budget control.
- Provided strategic advice and support to the CTO in conducting an IT assessment; evaluated the results, derived action plans, and helped shape a new IT organizational structure.
Process Analyst Sales Partner Incentivization Retail
Kabeldeutschland Service GmbH
- Conducted an end-to-end analysis of the order processing and partner commission processes (Incentive Compensation) from a sales perspective to identify efficiency and optimization potential.
- Performed a detailed analysis of the current state, taking upstream and downstream process steps into account, and defined the target state to ensure a holistic understanding of the processes.
- Prepared an analysis of weaknesses and developed specific action plans and improvement proposals.
- Prepared and presented the analysis results in a management-friendly format, including a roadshow to support decision-making.
Consultant, Process Analyst, and Coach for the Rail/Diesel Drive Systems market area: Plant Engineering
Voith Turbo GmbH
- Provided strategic and conceptual advice to project management and senior management on implementing the new corporate strategy.
- Supported the change process by coaching and advising managers and employees to promote acceptance and sustainable implementation.
- Prepared and moderated management workshops, project meetings, and steering board sessions to support decision-making and strategic alignment.
- Planned and conducted the project kick-off with around 35 participants to align everyone on shared goals and a common understanding of roles.
- Provided specialist advice and support to the internal sub-project manager in process design for Customer Care and Product Management, including testing, training, and introducing new procedures.
- Created process and procedural instructions while taking certification requirements into account (IRIS railway standard).
Integration Manager - HanseNet – Telefónica Merger
Telefónica Deutschland GmbH / HanseNet
- Designed, delivered and managed training and coaching measures for managers and employees during the integration phase of HanseNet into Telefónica.
- Introduced managers to Telefónica O2's leadership culture, tools and policies to ensure a consistent corporate culture.
- Supported managers at kick-off events in the new organizational structure.
- Developed a concept for introducing professional requirements management in Customer Service.
Head of Infrastructure and Contact Channels HanseNet
Telefónica Deutschland GmbH / HanseNet
- Integrated the HanseNet Infrastructure and Contact Channels department into Telefónica O2's corporate structures.
- Responsible for establishing and seamlessly integrating processes, systems and the organization while ensuring business continuity.
- Coached and supported employees during the change process.
- Managed and coordinated an external outsourcing partner.
- Responsible for Release Management Customer Service HanseNet.
Head of Commissioning and Data Management B2C, B2B
Telefónica Deutschland GmbH
- Designed and implemented the strategic "Commissioning State of the Art" initiative for the holistic organizational development of the Commissioning and Data Management department.
- Business owner for the introduction of a new incentive compensation management system.
- Disciplinary and functional management of the department with up to 45 employees, including managing managers and specialists, as well as budget responsibility.
- Responsible for the correct payment of partner commissions with an annual budget in the high hundreds of millions.
- Overall responsibility as Business Owner for the IT systems regarding functionality, quality and usability to ensure market-oriented performance.
- Managed stakeholder relations with Sales, Marketing, Controlling and IT to ensure optimal alignment and implementation of objectives.
Team Lead Retail Customer Support
Vodafone D2 GmbH
- Disciplinary and functional management of the Consumer Sales Inside Sales team with up to 15 employees.
- Responsible for the technically correct and timely completion of tasks in customer care and retail support.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Information Technology, Media and Entertainment, Insurance, and Manufacturing.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Finance, Customer Service, Sales, and Strategy.
Summary
More than 25 years of experience leading and delivering transformation, strategy and change projects in the telecommunications, IT and media industries. Generalist with a deep understanding of details and an analytical end-to-end view of complex program and project structures. Sees change as a positive driver and connects strategic concepts with strong operational execution skills. Experienced in working with international and interdisciplinary teams as well as C-level stakeholders.
Skills
Experience In Developing And Implementing Strategy, Transformation And Change Projects
Program And Project Management (Agile And Traditional)
Portfolio And Budget Management
Strategy Development And Requirements Management
Leadership Of Teams Of Up To 50 Employees
Incentive Compensation Management
Change Management And Coaching
Industries: Telecommunications, Media & Entertainment, Manufacturing, Plant Engineering And Drive Technology
Project Management: Agile And Traditional Project Management (Including Safe, Scrum, V-Model, Waterfall), Design Thinking, Resource Planning, Budget, Time And Quality Management, Stakeholder Analysis, Risk Management, Reporting, Team Leadership
Areas: It, Cyber Security, Customer Service, Incentive Compensation Management, Sales, Finance, Controlling, Project And Product Management
Tools: Crm, Incentive Compensation Tools, Master Data, Order Management, Sap, Jira, Confluence, Ms Project, Ms Office
Reporting, Governance And Stakeholder Management
Business Analysis And Structured Requirements Management
Structured And Consistent Management Of Complex Project Environments
Leadership Of Interdisciplinary Teams And Stakeholders In Project And Pmo Contexts
Use Of Ai-Supported Methods To Increase Efficiency, Consistency And Quality
Analysis, Structuring And Quality Assurance Of Business Requirements In Complex Project And Transformation Contexts, Including The Definition Of Acceptance Criteria And Decision-Making Materials
Leadership Of Departments, Teams And Project Teams, Managing Interdisciplinary Stakeholders In Complex Organizational Structures
Tools: Ms Sharepoint, Ai Assistance And Research Tools, Including Chatgpt, Perplexity And Gamma, As Well As Internal Company Ai Tools
Languages
Education
Master of Arts · Business Coaching & Change Management
Certifications & licenses
Systemic Coach Training
Scrum Alliance
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Antje is based in Munich, Germany.
Antje speaks the following languages: German (Native), English (Advanced).
Antje has at least 21 years of experience. During this time, Antje has worked in at least 14 different roles and for 8 different companies. The average length of individual experience is 2 years and 6 months. Note that Antje may not have shared all experience and actually has more experience.
Based on recent experience, Antje would be well-suited for roles such as: Senior Project and Requirements Manager – B2C Transformation Project, Senior Project Manager and Subject Matter Expert – B2C Transformation Project, Cyber Security Program Manager.
Antje's most recent position is Senior Project and Requirements Manager – B2C Transformation Project at Telefónica Germany.
In recent years, Antje has worked for Telefónica Germany.
Antje is most experienced in industries like Telecommunication, Information Technology, and Media and Entertainment. Antje also has some experience in Insurance and Manufacturing.
Antje is most experienced in business areas like Information Technology, Project Management, and Finance. Antje also has some experience in Customer Service, Sales, and Strategy.
Antje has recently worked in industries like Telecommunication and Information Technology.
Antje has recently worked in business areas like Project Management, Strategy, and Information Technology.
Antje holds a Master in Business Coaching & Change Management.
Antje has 3 certificates. These include: Systemic Coach Training, Project Management Professional GPM/IPMA Level D, and Certified Scrum Master.
The availability of Antje needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 10 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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