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Antje Gabert

Senior Project and Requirements Manager – B2C Transformation Project

Antje Gabert
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Munich, Germany

Experience

Jan 2025 - Aug 2025
8 months
Munich, Germany

Senior Project and Requirements Manager – B2C Transformation Project

Telefónica Germany

Expertise details
Position Summary
Senior Project and Requirements Manager – B2C Transformation Project at Telefónica Germany
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Responsible for the end-to-end integration of partner incentive compensation management in a transformation project to ensure a seamless implementation.
  • Directed project management and held the role of Business Requirements Owner to ensure business-aligned solutions.
  • Analyzed, documented, and prioritized functional requirements within a structured requirements management process.
Oct 2022 - Aug 2024
1 year 11 months
Munich, Germany

Senior Project Manager and Subject Matter Expert – B2C Transformation Project

Telefónica Germany

Expertise details
Position Summary
Senior Project Manager and Subject Matter Expert – B2C Transformation Project at Telefónica Germany
Industries
Telecommunication
Business Areas
Project Management
Strategy
  • Responsible for project management in a complex transformation environment with a focus on strategic alignment of partner incentive compensation management.
  • Developed a strategic concept for partner incentive compensation management as the basis for defining business requirements.
  • Subject matter expert and point of contact for commissioning and compensation models in the partner environment.
  • Conducted AS-IS analyses and defined TO-BE targets to identify optimization potentials, requirements, and action areas within the transformation project.
Jan 2020 - Mar 2022
2 years 3 months
Munich, Germany

Program Manager Cyber Security

Telefónica Germany

Expertise details
Position Summary
Program Manager Cyber Security at Telefónica Germany
Industries
Telecommunication
Business Areas
Procurement
Project Management
Strategy
  • Established and implemented a company-wide Cyber Security program management for the strategic control of all security initiatives.
  • Responsible for planning, management, and controlling of the portfolio, budget, and roadmap.
  • Provided strategic advice to the Head of Cyber Security in portfolio, project, and procurement management.
  • Advised and supported executives in all relevant procurement processes.
  • Optimized and introduced processes to increase efficiency in project, budget, and roadmap management.
Jul 2018 - Aug 2019
1 year 2 months
Munich, Germany

Project Manager Cyber Security

Telefónica Germany

Expertise details
Position Summary
Project Manager Cyber Security at Telefónica Germany
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Managed and implemented various cyber security projects within strategic project management.
  • Coordinated and led a task force for the rapid and efficient resolution of a critical security issue.
  • Responsible for planning, management, and controlling of the portfolio, budget, and roadmap.
May 2017 - Mar 2018
11 months
Munich, Germany

Demand and Portfolio Manager for Service Now

Allianz Technolog SE

Expertise details
Position Summary
Demand and Portfolio Manager for Service Now at Allianz Technolog SE
Industries
Insurance
Business Areas
Information Technology
Project Management
  • Interim portfolio manager responsible for strategic demand and portfolio management.
  • Designed and implemented a holistic demand and portfolio management framework, including the development of processes, roles, deliverables, tools, and committees.
  • Implemented the solution in Jira, including developing workflows, dashboards, and reporting structures.
  • Advised and supported the department head during the transition project for the Service Now platform.
Jul 2016 - Dec 2016
6 months
Munich, Germany

Product & Project Manager in a major B2C & B2P merger project

Telefónica Germany

Expertise details
Position Summary
Product & Project Manager in a major B2C & B2P merger project at Telefónica Germany
Industries
Telecommunication
Business Areas
Product Development
Project Management
  • Led the product management substream for business-to-partner with a focus on billing and commissioning in a company-wide merger project to harmonize systems and processes.
  • Managed requirements management and ensured the quality of business requirements in the development process.
  • Planned and controlled implementation, coordinated tests, tracked status, and worked closely with business owners, project managers, and IT.
Jul 2014 - Jul 2015
1 year 1 month
Munich, Germany

Portfolio Manager for Partner Brands B2C & B2P

Telefónica Germany

Expertise details
Position Summary
Portfolio Manager for Partner Brands B2C & B2P at Telefónica Germany
Industries
Telecommunication
Business Areas
Project Management
  • Advised and supported leadership in introducing and designing processes for portfolio management in the partner brands area.
  • Responsible for managing portfolio, release, and delivery planning, including budget management.
  • Managed project and budget administration (service requests) using Jira and Charm (ClearQuest).
  • Planned, prepared, and facilitated the Delivery & Planning Board, the Effort Assessment meetings, and the Roadmap Business Jour Fix.
  • Optimized processes and tools to improve efficiency in project and order management by using Jira.
Apr 2013 - Jul 2014
1 year 4 months
Munich, Germany

Interim IT Planning Manager

Maxdome GmbH / Pro7Sat.1 Medien AG

Expertise details
Position Summary
Interim IT Planning Manager at Maxdome GmbH / Pro7Sat.1 Medien AG
Industries
Media and Entertainment
Business Areas
Finance
Information Technology
Strategy
  • Served as the central interface between IT, controlling, and financial accounting, responsible for Maxdome's Capex and IT Opex budget.
  • Advised and contributed to budget and multi-year planning, as well as mid-year forecasts and re-budgeting processes; supported month-end and year-end closings from an IT perspective.
  • Developed and continuously improved a strategic project portfolio reporting tool as a management instrument for top management.
  • Analyzed, designed, and implemented optimized finance and planning processes (including budget planning, roadmap planning, and budget control).
  • Provided strategic advice and support to the CTO in conducting an IT assessment; analyzed results, derived actions, and helped shape a new IT organizational structure.
Aug 2012 - Nov 2012
4 months
Unterföhring, Germany

Process Analyst for Retail Partner Incentives

Kabeldeutschland Service GmbH

Expertise details
Position Summary
Process Analyst for Retail Partner Incentives at Kabeldeutschland Service GmbH
Industries
Telecommunication
Business Areas
Operations
  • Conducted an end-to-end analysis of order processing and partner incentive compensation processes from a sales perspective to identify efficiency and optimization opportunities.
  • Recorded detailed as-is processes, considering upstream and downstream steps to ensure a holistic understanding.
  • Created a gap analysis and developed concrete measures and improvement proposals.
  • Prepared and presented the analysis results in a management-ready format, including a roadshow to support decision-making.
Feb 2012 - Jun 2012
5 months
Heidenheim, Germany

Consultant, Process Analyst, and Coach for Rail and Diesel Drive Systems: Plant Engineering

Voith Turbo GmbH

Expertise details
Position Summary
Consultant, Process Analyst, and Coach for Rail and Diesel Drive Systems: Plant Engineering at Voith Turbo GmbH
Industries
Manufacturing
Business Areas
Product Development
Project Management
Strategy
  • Provided strategic and conceptual advice to project leadership and top management on implementing the new corporate strategy.
  • Supported the change process by coaching and advising managers and employees to promote acceptance and sustainable implementation.
  • Prepared and facilitated management workshops, project meetings, and steering board sessions for decision-making and strategic alignment.
  • Planned and led the project kick-off with around 35 participants to align on joint goals and roles.
  • Offered subject matter advice and support to the internal sub-project leader on process design in customer care and product management – including testing, training, and introducing new procedures.
  • Developed process and procedure instructions in line with certification requirements (rail standard IRIS).
Apr 2011 - Sep 2011
6 months
Hamburg, Germany

Integration Manager - Merger HanseNet – Telefónica

Telefónica Deutschland GmbH / HanseNet

Expertise details
Position Summary
Integration Manager - Merger HanseNet – Telefónica at Telefónica Deutschland GmbH / HanseNet
Industries
Telecommunication
Business Areas
Customer Service
Human Resources
Project Management
  • Design, delivery and management of training and coaching measures for executives and employees during the integration phase of HanseNet into Telefónica.
  • Introducing executives to Telefónica O2's leadership culture, tools and rules to ensure a unified corporate culture.
  • Supporting executives in kick-off events in the new organizational structure.
  • Developing a concept for implementing a professional requirements management in customer service.
Nov 2010 - Mar 2011
5 months
Hamburg, Germany

Head of Infrastructure and Contact Channels HanseNet

Telefónica Deutschland GmbH / HanseNet

Expertise details
Position Summary
Head of Infrastructure and Contact Channels HanseNet at Telefónica Deutschland GmbH / HanseNet
Industries
Telecommunication
Business Areas
Customer Service
Information Technology
  • Integrating the HanseNet Infrastructure and Contact Channels department into Telefónica O2's corporate structures.
  • Responsible for establishing and seamlessly integrating processes, systems and organization while ensuring business continuity.
  • Coaching and supporting employees during the change process.
  • Managing and coordinating an external outsourcing partner.
  • Responsible for release management for HanseNet customer service.
Apr 2006 - Oct 2010
4 years 7 months
Munich, Germany

Head of Commissioning and Data Management B2C, B2B

Telefónica Deutschland GmbH

Expertise details
Position Summary
Head of Commissioning and Data Management B2C, B2B at Telefónica Deutschland GmbH
Industries
Telecommunication
Business Areas
Finance
Information Technology
Operations
  • Designing and implementing the strategic "Commissioning State of the Art" initiative for the holistic organizational development of the Commissioning and Data Management department.
  • Business responsibility for the introduction of a new incentive compensation management system.
  • Disciplinary and technical leadership of the department with up to 45 employees, including leading managers and specialists, as well as budget responsibility.
  • Responsible for the correct payment of partner commissions with an annual budget in the high triple-digit million range.
  • Overall responsibility as business owner for the IT systems in terms of functionality, quality and usability to ensure market-appropriate performance.
  • Managing stakeholder relationships with sales, marketing, controlling and IT to optimally coordinate and achieve objectives.
Feb 2000 - Mar 2006
6 years 2 months
Munich, Germany

Team Leader Customer Support – Retail

Vodafone D2 GmbH

Expertise details
Position Summary
Team Leader Customer Support – Retail at Vodafone D2 GmbH
Industries
Telecommunication
Business Areas
Customer Service
Sales
  • Disciplinary and technical leadership of the Consumer Sales Inside Sales team with up to 15 employees.
  • Responsible for the correct and timely execution of tasks in customer care and trade support.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Media and Entertainment, Insurance, and Manufacturing.

Telecommunication
Media and Entertainment
Insurance
Manufacturing
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Finance, Sales, and Strategy.

Information Technology
Project Management
Customer Service
Finance
Sales
Strategy
Profile match chart

Summary

More than 25 years of experience leading and delivering transformation, strategy, and change projects in the telecommunications, IT, and media industries. A generalist with strong attention to detail and an analytical end-to-end perspective on complex program and project structures. Views change as a positive impulse and combines strategic concepts with operational execution skills. Experienced in collaborating with international and interdisciplinary teams as well as C-level stakeholders.

Skills

  • Experience Developing And Implementing Strategy, Transformation, And Change Projects

  • Program & Project Management (Agile And Classic)

  • Portfolio & Budget Control

  • Strategy Development And Requirements Management

  • Leading Teams Of Up To 50 People

  • Incentive Compensation Management

  • Change Management & Coaching

  • Industries: Telecommunications, Media & Entertainment, Manufacturing, Plant Engineering, And Drive Technology

  • Project Management: Agile And Classic Project Management (Including Safe, Scrum, V-model, Waterfall), Design Thinking, Resource Planning, Budget, Time, And Quality Management, Stakeholder Analysis, Risk Management, Reporting, Team Leadership

  • Areas: It, Cyber Security, Customer Service, Incentive Compensation Management, Sales, Finance, Controlling, Project And Product Management

  • Tools: Crm, Incentive Compensation Tools, Master Data, Order Management, Sap, Jira, Confluence, Ms Project, Ms Office

Languages

German
Native
English
Advanced

Education

Master of Arts · Business Coaching & Change Management

Certifications & licenses

Systemic Coach Training

Project Management Specialist GPM/IPMA Level D

Certified Scrum Master

Scrum Alliance

Statistics

Experience

Total positions 14
Experience in Telecommunication 19 y
Avg length 1 y 6 m
Longest experience 6 y 1 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Senior Project and Requirements Manager – B2C Transformation Project, Senior Project Manager and Subject Matter Expert – B2C Transformation Project, Program Manager Cyber Security
Main industries Telecommunication, Media and Entertainment, Insurance
Main business areas Information Technology, Project Management, Customer Service

Qualifications

Highest degree Master
Certifications earned 3

Profile

Created
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Antje based?

Antje is based in Munich, Germany.

What languages does Antje speak?

Antje speaks the following languages: German (Native), English (Advanced).

How many years of experience does Antje have?

Antje has at least 21 years of experience. During this time, Antje has worked in at least 14 different roles and for 8 different companies. The average length of individual experience is 2 years and 6 months. Note that Antje may not have shared all experience and actually has more experience.

What roles would Antje be best suited for?

Based on recent experience, Antje would be well-suited for roles such as: Senior Project and Requirements Manager – B2C Transformation Project, Senior Project Manager and Subject Matter Expert – B2C Transformation Project, Program Manager Cyber Security.

What is Antje's latest experience?

Antje's most recent position is Senior Project and Requirements Manager – B2C Transformation Project at Telefónica Germany.

What companies has Antje worked for in recent years?

In recent years, Antje has worked for Telefónica Germany.

Which industries is Antje most experienced in?

Antje is most experienced in industries like Telecommunication, Media and Entertainment, and Insurance. Antje also has some experience in Manufacturing.

Which business areas is Antje most experienced in?

Antje is most experienced in business areas like Information Technology, Project Management, and Customer Service. Antje also has some experience in Sales, Finance, and Strategy.

Which industries has Antje worked in recently?

Antje has recently worked in industries like Telecommunication.

Which business areas has Antje worked in recently?

Antje has recently worked in business areas like Project Management, Strategy, and Procurement.

What is Antje's education?

Antje holds a Master in Business Coaching & Change Management.

Does Antje have any certificates?

Antje has 3 certificates. These include: Systemic Coach Training, Project Management Specialist GPM/IPMA Level D, and Certified Scrum Master.

What is the availability of Antje?

Antje is immediately available for suitable projects.

What is the rate of Antje?

Antje's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Antje?

To hire Antje, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 830-990 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.