Program Managers in Munich

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

• SAP S/4HANA upgrade from Release 2021 to 2025 and FI/CO transformation as part of a new TOM. Four streams and two SAP service providers; management during ongoing operations.

• Overall responsibility for time, quality and budget as well as cross-stream coordination of the four streams

• Coordination of process streams, business functions and SAP service providers

• Establishment and management of governance, planning, risks, dependencies, resources and escalations

• Provider management, regular management reporting, and preparation and execution of project and Steering Committee meetings

• Responsibility as Test Manager for test strategy, test planning, UAT, defect management and acceptance

• Result: Successful preparation for Go-live on 28.09.2026 during ongoing operations; quality and the planned absence of production interruptions ensured. Project governance established and positive feedback from management and stakeholders.

• Managed Microsoft Cloud Accelerator Factory (CAF) programs for global enterprise customers, ensuring Azure cloud implementations aligned with security, governance, and compliance best practices, including ISO 27001-aligned controls and cloud security frameworks.
• Managed complex global enterprise transformation programs with strong focus on project delivery, financial governance, budget control, planning, risk management, and executive reporting, ensuring delivery within scope, timeline, and budget.
• Led the implementation of e-invoicing solutions for Nestlé, coordinating finance, IT, business stakeholders, and external providers to ensure successful integration, testing, rollout, and delivery of electronic invoicing processes.
• Managed an Oracle-to-PostgreSQL database migration, coordinating technical teams, application owners, testing activities, dependencies, risks, and cutover planning to ensure a controlled and successful transition.
• Led cross-functional programs involving finance and payment-related processes, enterprise platforms, and system integrations, with strong stakeholder management across business, IT, vendors, and senior leadership.
• Delivered transformation programs in FMCG environments, including Nestlé, managing complex international stakeholder structures, third-party providers, governance, RAID management, and business-critical dependencies.

The program supports the comprehensive realignment of the German Consumer Panel Services business. It combines a significant panel boost with the reprocessing of historical data and the integration of new receipt data. By significantly expanding and stabilizing the panel with the involvement of external partners, the aim is to improve the validity of the data base and create a reliable foundation for methodology, weighting and customer reporting. At the same time, historically grown processes for data delivery, OCR, matching, item QC, methodology and reporting are being harmonized, further developed technologically and reorganized. The goal is a scalable end-to-end landscape with higher data quality, clear responsibilities, reliable governance and sustainably manageable operational processes.

• Overall management of the restatement program, including the integrated roadmap as well as milestones, dependencies, risks and management decisions.
• Coordination of the panel boost and alignment of the required data deliveries, quality requirements and prerequisites for methodology, weighting and reporting.
• Alignment of business, product, data science, technology, operations and external partners around a shared target picture, aligned priorities and an integrated approach.
• Design of the organizational change triggered by the fundamental realignment of the data base, methodology and management logic, which has a lasting impact on established decision-making and collaboration patterns.
• Establishment and further development of governance, reporting and escalation structures as well as program-wide monitoring and operational processes for reliable management and sustainable handover.
• Management of critical data, technology and provider dependencies, including reprocessing, OCR transition and the timely synchronization of delivery, testing, methodology and reporting.
• Orchestration of international collaboration with teams and stakeholders in Germany, the United Kingdom, Portugal and Romania, as well as with external suppliers in Germany and Austria.

Impact Areas and Expertise: Program & Delivery Leadership, Business & Technology Alignment, Organization & Transformation, Governance & Sustainable Operations, Strategy & Target, Methodic Leadership, Transformation & Change Leadership, Executive Advisory

AI telephone assistant platform

Claude Code, Google AI Studio, Python, LLM / Voice-AI, PostgreSQL

• Conception and hands-on development of an AI-supported telephone assistant platform (voice AI / LLM) – from idea and architecture to MVP/product.
• Built agentic workflows and full automations with Claude Code and Google AI Studio.
• Also delivered AI-supported work in client engagements: used Claude Code for governance documentation, requirement drafts, and automations.

• Transformation Consultant, Release Train Engineer and Program Lead – responsible for the new Way of Working in the Open Gateway Program; optimizing the flow of value by ensuring the ART events and artifacts function correctly, including the Open Gateway Release Train Kanban, Inspect & Adapt (I&A) workshop, ART Sync Meetings, and PI Planning to ensure stakeholder alignment;
• Coaching and guiding the Product Owners, Business Owners, Product Management, Program Managers, Leaders, Tribe Architect
• Coaching the OGW Core Team (cross functional) within the OGW Program and developing optimization measures in their transformation process;
• Facilitating and working actively towards the creation of the Definition of Ready (DoR) and the product Definition of Done (DoD);
• Introducing knowledge sharing workshops and grow the agile engineering practices;
• Hold Team lift-off workshops;
• Help the group to become a team by providing system team coaching and multifunctional learning;
• Facilitate, decision making, feedback loops for learning new skills and practices

Tools: JIRA, Confluence, MS Teams, Miro

Responsibilities & results:

• Developed measures to improve management control during a restructuring program (approx. 80 participants)
• Set up a PMO to enforce transparency, reporting and data-driven decisions
• Developed an integration template to tr...

• Project management in the area of "Campaign, Offer and Performance Management Classic" for PAYBACK partners from the retail, FMCG and financial services sectors
• Campaign planning, development and implementation of offer-specific concepts and measures for the channels newsletter, digital advertising (web and app), stand-alone mailings and the print mailing "PAYBACK points overview"
• Coordination with PAYBACK program partners (including American Express, Netto, EDEKA, Marktkauf & Trinkgut), PAYBACK specialist departments and agencies
• Documentation of tasks and processes as well as onboarding of the future role holder

• Advise organizations on integrating AI into project and program management practices, delivering measurable productivity improvements
• Designed and implemented an AI agent to improve project communication, transparency, and reporting quality

GenAI – Chat & Voicebot

Setup of a GenAI solution with a knowledge base as well as chat and voicebots.

• Definition of use cases and chat/voicebot functionalities
• Project setup for cloud, knowledge base, LLMs and RAG
• AI guardrails, IAM concept
• Governance, Risk & Compliance (GRC)

Result:

Setup of an enterprise GenAI solution with knowledge base, chat/voicebots, IAM and governance.

• German

More than 20 years of experience leading and managing complex transformation programs and introducing digital platforms in international corporate environments.

Main focus areas are program and project management, governance, enterprise integration, procurement transformation, and coordinating collaboration between business, IT, and implementation partners throughout the full project lifecycle.

Experience with international programs based on SAP, Coupa, and Ivalua - from strategy and design through integration, testing, and cutover to stabilization and handover into operations.

• English

More than 20 years of experience leading complex transformation programs and digital platform implementations in international enterprise environments.

Focus on program and project management, governance, enterprise integration, procurement transformation and the coordination of business, IT and implementation partners throughout the complete project lifecycle.

Extensive experience with international SAP, Coupa and Ivalua programs covering strategy, design, integration, testing, cutover, stabilization and operational transition.

• 1&1 OpenRAN 5G program
• Technical and commercial management of the IT system landscape supporting the 5G OpenRAN rollout, operations, and API integrations.
• Management of API integration projects between 1&1 and Rakuten Symphony RCP systems, including rollout planning, change management, and ticket management.
• Management of delivery schedules, budgets, and design compliance within the company-wide governance processes for IT projects.
• Reporting on progress and cost development to stakeholders, including top management, as well as planning budgets and resources.

• PMO setup and governance for complex development and transformation programs
• Program and project management in highly complex technical environments (hardware, software, and system integration)
• Agile coaching and scaling (SAFe, Scrum) – from framework introduction to operational rollout
• Scrum Master and Product Owner roles within cross-functional, international teams
• Risk, stakeholder, and backlog management using JIRA, Confluence, and MS Project Available for: PMO Lead, Program Manager, Project Manager, Agile Coach, Scrum Master, Product Owner, Technical Program Manager

• Led performance engineering strategy for MS Dynamics 365 retail transformation
• Coordinated 25+ engineers across multiple delivery streams
• Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
• Delivered executive performance dashboards enabling data-driven release decisions