Microsoft Visio Experts in Hamburg

• Definition and setup of the subject areas
• Building a governance model for the department with the areas of responsibility
• IT strategy, project management, process management, and quality and sustainability management
• Developing a communication strategy within the group
• Creating the IT strategy
• Designing templates, guidelines, and processes for consistent work
• Capturing strategic guardrails and grouping ongoing projects – deriving a roadmap for strategic planning
• Reviewing ongoing projects
• Creating staffing calculations and volume structure
• Defining job profiles

Rollout of printers and PCs

• Effective management of external service providers to ensure smooth operations.
• Planning and implementation of a global rollout for 150,000 clients.
• Carrying out a comprehensive risk analysis, including overall risk, site-specific risks, and security risks.
• Successful consolidation of two existing ServiceNow systems to optimize service management.
• Close coordination with program management to achieve the project goals.

• Support for one of the largest logistics service providers in handling ServiceNow tickets in the areas of SAP MDG, Business Partner (BP), customer and supplier master data
• Technical analysis and resolution of tickets through in-depth review of various database tables
• Creation and maintenance of accounting clerks in the system
• Deactivation of company codes using transports
• Carrying out mass changes with LSMW (Legacy System Migration Workbench)

Migration from Exchange 2016 to Exchange 2019 and Exchange Online, as well as the introduction of a backup solution and an archiving solution. The goal was a secure, compliant, and high-performance modernization of the email and archiving infrastructure.

Responsibilities as IT PROJECT MANAGER: Overall project management and operational control / Ensuring adherence to costs and resources / Ensuring achievement of project objectives / Ensuring compliance with regulatory requirements and compliance guidelines, including ISMS, ITIL, and data protection regulations / Preparing and delivering management reports for the project sponsors and project committee / Coordinating interdisciplinary teams from Exchange, network, data protection, and IT security / Planning and executing the system migration from Exchange 2016 to Exchange 2019 / Planning and executing the system migration from Exchange 2019 to Exchange Online / Planning and implementing a backup solution for Exchange Online / Coordinating an EU-wide tender for an archiving solution including market analysis with potential vendors / Planning and implementing an archiving solution for Exchange Online / Coordinating and preparing the necessary BAS notifications in the project context / Coordinating and aligning with stakeholders (e.g. business units, external service providers, and suppliers) for requirements definition and implementation

Technical environment: MS Exchange 2016, MS Exchange 2019, MS Exchange Online, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams

• Poliks – State Police System for information, communication, and case management and other state variants (ViVa, Bravo, customs)
• Developed a test framework for test automation to replace an existing proprietary test client for new developments, focusing on easy maintenance and simple extensibility for new technologies
• Designed the architecture
• Implemented the architecture
• Created a proof of concept by migrating existing test cases into the new test framework
• Platform: C#, .NET, Jira, XRay, Confluence, Playwright, Selenium, UI Automation, Appium, HTML, Git, VMWare, Windows 11, Linux

• Leading the group's transformation program task force on behalf of the CEO and representing the CEO at the sites on operational and transformation executive managerial matters
• Operational & (digital) transformation advisor to the CEO
• Operational stabilisation of the group during a group-wide Operational Excellence and Lean transformation program consisting of process improvement, digitalisation and sourcing consolidation
• Increasing efficiency through automation and AI application in close collaboration with the CIO
• Improvement of the central IT, Finance and HR departments
• Management of the OpEx Teams and advisor to the VP Operational Excellence
• Stakeholder management of shareholders, business entities and employee representatives

• Support in rebuilding the power and broadband supply in the Ahr valley

• Handling property-related matters from engineers in network planning

• Carrying out land registry and authority inquiries

• Surveying and calculating compensation payments

• Support in process optimization

• Stakeholder management

• Communication with C-level

• Time and implementation planning

• BPMN 2.0

• Strategic Transformation & Value Creation: Initiated and implemented a company-wide transformation program to establish a scalable, process-oriented organization. Focus on strategic agility, cost leadership and long-term financial resilience in a volatile market environment.
• Operational Excellence & Digitalization: Introduced digital management tools and automation initiatives to improve efficiency and speed up decision-making. Designed a modern operating model to promote data-driven leadership and transparency across the value chain.
• Finance, Controlling & Performance Management: Built an integrated finance and controlling framework with clear KPI structures to manage profitability, OPEX and cash flow. Developed a rolling forecast model and established robust reporting mechanisms as a basis for strategic decisions at the C-level.
• Working Capital, Liquidity Management & Treasury: Optimized working capital and managed the cash conversion cycle through targeted measures in inventory, receivables and payables management. Established an integrated treasury architecture for active liquidity planning and strengthening financial flexibility.
• Global Integration & ERP Transformation: Led the global harmonization of systems and processes by implementing a scalable ERP platform. Promoted synergies and transparency across borders to strengthen the global finance architecture.
• Growth Strategy, Efficiency Improvement & Executive Sparring: Responsible for designing and implementing group-wide initiatives for cost reduction, efficiency gains and sustainable growth, directly impacting EBITDA and overall financial performance. Worked closely on developing and executing investment strategies, resource allocation and transformation priorities to strengthen long-term competitiveness and return on capital.

• Conducted as-is analysis and assessed the status quo

• Identified required actions and consolidated them into work packages

• Analyzed content management systems

• Reviewed AI tools

• Evaluated and planned data migration

• Prepared a project plan for implementation in four phases

• Identified and communicated project risks

• Tracked status and handled communication

• Developed a solid plan for implementing the website relaunch

• Refined, prioritized, and phased the project scope

• Assessed integration of additional enterprise systems (especially CRM)

• Evaluated potential uses of AI solutions

• Managing complex projects in digitized environments, including planning, reporting, risk, and budget management
• Creating roadmaps, milestone planning, and cross-functional coordination
• Taking over project leadership in real estate and facility management, focusing on relocation processes and space planning
• Coordinating and aligning with subproject leads, department heads, construction management, and internal and external team members
• Monitoring and ensuring project progress and timely achievement of project goals
• Developing and maintaining project plans, creating presentations, reports, checklists, and other relevant documents
• Organizing and conducting regular alignment meetings, including standing meetings with department heads and team members
• Applying modern process management methods to optimize workflows

• Led 0→1 launch of a small D2C product, including website and CRM flows.
• Used AI and no-code tools to rapidly prototype, iterate, and operate with minimal overhead.
• Owned end-to-end product decisions across UX, content, analytics, and operations.

• Interim single project, program and portfolio management in technical hardware development and production
• Consulting and support in selecting and implementing appropriate project management methods and frameworks for projects and programs
• Agile coaching to support and develop agile teams and organizations

• Led project management for over 150 validation and verification projects for medical ceramic implants (hip, knee, shoulder, spinal and dental) across international production sites, including presses, mills, turning, grinding, milling, polishing, proofing, laser, washing and packaging equipment, as well as cleanrooms
• Managed the validation team and overall planning of validation activities, including creation of application specifications, equivalence analyses, risk classifications and validation plans (VP/DP/IP/OP/PP/FAT)
• Performed FATs at suppliers, and prepared FAT and final reports for regulatory submissions to authorities and customers
• Participated in internal, regulatory and customer audits
• Senior project lead for SAP PS-BAU at a leading Frankfurt bank: led the development team, coordinated external service providers, acted as single point of contact for the business unit, and supported design phase and test management
• Provided consulting and conducted trainings and workshops on quality, validation and regulatory requirements for international equipment manufacturers and system integrators
• Provided consulting and project leadership in supply chain, logistics and procurement for international clients

• Goal: Further development of existing data distribution from start to finish, from development partners to dealers and remote into vehicles. Designing and implementing the future data distribution in a globally distributed cloud
• Budget/Scope: Undisclosed (approx. 47 external FTE)
• Result: The project is running and is on time, within scope, and on budget.
• Responsibility: As part of the management team, leading the planning and execution of project management tasks; scope and time management (from mind map to network diagram to project plan); interface to the corporate finance department, personnel recruitment, securing budgets (e.g., from vehicle line management, production, IT budgets, etc.); demand management.