Microsoft Visio Experts in Berlin

In-house consulting provider and driver of transformation within the group, multi-stakeholder environment and C-level.

Realignment and stabilization of a cross-functional transformation and scaling program within the group. Sharpening the target picture, priorities, and set of measures, as well as building reliable governance, planning, and steering structures. Structuring roles, responsibilities, and strategic initiatives while including AI and IT automation ideas.

• Designed program realignment and project portfolio management

• Developed strategy model and target picture for IT projects

• Structured portfolio, roadmap, and priorities

• Established governance and regular meetings

• Worked out operating model for flagship projects

• Assessed AI and automation ideas

• Clarified roles and responsibilities

• Implemented change measures

• Developed, moderated, and evaluated workshops

• Transformed 17 initiatives into a steering model

• Increased transparency and decision-making ability

• Strengthened commitment in steering

• Sharpened the operating model structurally

• Integrated three top-5 institutes

• Involved over 80% of stakeholders

• Governance

• Portfolio steering (PPM)

• Change management

• Artificial intelligence

• Workflow automation

• AI use case assessment

• Confluence

• Jira

• Stakeholder management

Driving AI model quality at scale — evaluating prompt-response accuracy, flagging edge cases, and maintaining SLA-compliant workflows across distributed global teams.

• Analyse AI prompts and side-by-side model outputs to assess response quality, factual accuracy, relevance, consistency, and compliance with project evaluation guidelines.
• Perform fact-checking, data validation, troubleshooting, issue identification, and edge-case review to improve quality standards across AI training support workflows.
• Use Google Sheets, Google Docs, and browser-based tools to document findings, maintain evaluation logs, track issue patterns, and support workflow optimisation in a remote environment.
• Create clear written justifications, review summaries, and KPI-oriented reporting focused on accuracy, turnaround time, documentation completeness, defect identification rate, and SLA adherence.

• IT training in theory and practice for IT specialists in application development and system integration

• Responsibility for time, budget and quality targets of the sub-project
• Creation and maintenance of the sub-project plan including dependencies to FI, CO, PP, SD
• Definition of work packages, resource planning and progress monitoring
• Risk and change management within module scope
• Analysis of as-is processes in procurement, logistics and warehouse management
• Design of to-be processes according to SAP standard (EWM warehouse processes such as goods receipt, put-away, picking, goods issue)
• Coordination with key users and specialist departments
• Support for interface development with external warehouse systems and supplier portals
• Organization of test data, error tracking and test documentation
• Support for deployment preparation and key user training
• Participation in the cutover plan (data migration, go-live preparation)
• Support of the department during the hypercare phase after go-live
• Assistance in mapping EWM core processes
• Management of external service providers
• Use of Jira, Confluence, Signavio, MS Teams, Aqua ALM

• Business analysis of the instant win games segment (financial, IT landscape, organization, customers)
• Gap analysis and resulting requirements, project planning, milestone planning, stakeholder management, risk analysis, project documentation, playbooks
• Successful establishment of sales activities and processes for instant win games

• Led the redesign of an iOS and Android B2B SaaS solution.
• Developed the product vision and strategy and designed the platform architecture.
• Worked closely with cross-functional teams to create a user-centered, forward-looking product.
• Identified market trends and analyzed feedback from stakeholders and customers.
• Developed a well-thought-out feature set.
• Led the product design and development process.
• Created Balsamiq wireframes.
• Conducted comprehensive market and competitor analysis.
• Defined the product roadmap and feature scope, managed and prioritized the backlog.
• Crafted and wrote epics and user stories.
• Briefed UI designers and reviewed and approved Figma layouts.

• Founder of a consulting practice focused on digital transformation and emerging tech
• Built a proprietary framework for evaluating technology startups based on multi-dimensional criteria
• Provide services to clients on matters related to integrating emerging technologies into their business
• Articulate digital transformation strategies and support in the execution activities
• Advise clients on investment opportunities in technology startups using a proprietary startup evaluation framework
• Advise various funds on investment opportunities in the Blockchain and Crypto space
• Speaker on topics related to blockchain, crypto, and digital transformation

• Collaborated with impacted stakeholders and project team members to complete change impact assessments and deliver a training plan with a series of just-in-time, blend-learning opportunities.

• Implemented a transition plan, leveraging community focal points and in-country implementation partners for effective communication and engagement, defining change readiness checklists, and preparing to transition over 10,000 global community members from version 1 to version 2 of the EIOS system.

• Delivered a communications and engagement strategy to scale-up a global collaboration platform, growing 190 modellers and analysts to over 1000 connected community members within 15 communities in 6 months, enabling collaboration for greater public health impact.

• Implemented a monitoring and evaluation framework to measure the success and impact of the platform in collaboration and public health decision making, providing key storytelling opportunities, reporting for donors and highlighting focus areas for continuous improvement.

• Delivered bite-sized learning and webinars to upskill department colleagues in topics such as stakeholder engagement, resistance management and change methodologies to mitigate limited in-house change management capacity.

• Delivered a change approach to pilot a new one health competency framework for field epidemiology training programmes in Turkey, Nigeria and Thailand, focusing on partnering with in-country implementation coordinators to identify local impacts and needs.

• Partnered with Bangladesh country office to facilitate stakeholder analysis sessions and empower them to identify in-country change agents to implement the one health competency framework.

• IT consulting and freelance IT project management
• Projects in administrative support (process documentation, reporting & analysis)
• Moderation of workshops for clients in the education sector

• Took on the role of Service Manager for Microsoft 365 and Azure services
• Coordinated service providers in the areas of collaboration and security (Exchange Online, Teams, Azure AD)
• Monitored and optimized SLA-compliant operating processes (Incident, Change, Problem)
• Worked closely with internal IT management and integrated ITIL processes into Azure DevOps
• Microsoft Azure, Exchange Online, Teams, Azure AD, ITIL v4, Azure DevOps, Power BI, ServiceNow

• Development of control units for the automotive industry incl. embedded software
• CAN bus, Vector Tools, CANoe
• Support of the development process according to ISO 26262
• Ensuring cyber security standards:
• Key exchange (PKI) between vehicle and control units
• Hardware Security Module (HSM)
• Communication with external service providers (international)
• Development (PCB) of measuring adapters, statistical analysis of sensors
• IoT and embedded software development, backend administration

• ISMS and security concept for the Fabasoft e-file according to BSI 200-1/2, among others
• Structural analysis (A.1), modeling (A.3), and baseline protection checks (A.4)
• Preparation for OWASP penetration test, incident response plan, risk analysis
• DevOps Bitbucket, ARC42, IAM with Keycloak/AD, multi-tenant setup, DMS, SOC
• Emergency preparedness concept (BSI 200-4), operations and service concept (BSK), ITSM

• Built Hub Europe Operations Training Concept (OTC) to meet growth and expansion projects for upcoming 5 years in Power Transformers, Distribution, Insulation and Components.
• Built up Operations Training Centre in Ludvika, Sweden to develop manufacturing skills, reduce production lead, drive manufacturing qualification processes, continuous improvement, testing requirement, HSE and production standards.
• Developed Operations Competency Framework driven by production Onboarding (12-month), shadowing & reverse shadowing, full capacity, coaching and knowledge transfer.
• Constructed Power Distribution and Traction Training Centre in Lodz, Poland with focus on DTR technical capability to meet growth plans and comply with manufacturing qualifications.
• Built the operations training team setup including training project managers and trainers within 18 factories in Europe, led the change management through implementation and readiness framework, localisation and adaptation plans, knowledge transfer programmes.
• Developed the On-Job-Training process and OJT Trainer capability through technical train-the-trainer (TTT) qualification programmes.
• Designed Hub operations training strategy and Integrated Transformer Management (ITM – Kaizen Way), Coaching and Facilitation Framework to enhance performance in key manufacturing parameters such as Safety, Quality, Delivery, Inventory, and Cost (SQDIC).
• Developed a large-scale manufacturing certification and qualification processes, deployed competency maps and matrices for more 50 production areas on POKA knowledge management and LMS, implemented the quality review process to meet the qualification standards.

• Owned product delivery for document automation and workflow platform used across multiple legal jurisdictions
• Led integration across 6+ systems using API-based data exchange and structured data mapping
• Partnered with engineering on data models, document generation workflows, and system orchestration
• Evaluated LLM-assisted document automation opportunities to reduce manual drafting
• Built functional prototypes to validate workflow and product concepts
• ~2x increase in case processing throughput
• Enabled multi-state rollout of platform capabilities
• Reduced manual document generation and operational bottlenecks by 80%