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DocuSign Support Specialist (m/f/d)

Project specification

Project duration
Period 01.12.2024 - 28.02.2025
Project location
Location Munich, Germany
Project capacity
Capacity from 90%
Daily rate range
Daily rate 704 - 904€
Remote work ratio
Remote from 95%
Required languages
Languages
German (Advanced)
English (Advanced)

Project expertise

Industries
Information Technology
Areas
Customer Service Information Technology

Description

A company is looking for a dedicated DocuSign Support Specialist to help the team manage and optimize DocuSign processes. The goal of the project is to maximize the platform's efficiency and user-friendliness.

In this role, you will work closely with users to solve technical issues and provide training.

  • Creating and managing users
  • Setting up new user accounts, adjusting user permissions and roles
  • Assisting with template issues
  • Answering general inquiries about DocuSign
  • Conducting training sessions for administrators and new users

Requirements

  • Technical understanding of DocuSign, especially in user management and template creation
  • A solution-focused approach for quick problem solving
  • Strong communication skills to help users with different experience levels
  • Experience in user support or helpdesk for digital tools
  • Training skills for preparing and running training sessions

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Frequently asked questions

The project is based in Munich, Germany.

The project preferably starts in December 2024 and is planned to end in February 2025 (2 months).

The project requires a commitment of 90 - 100% capacity (full-time).

The project offers 95 - 100% remote work.

The project offers a daily rate of 704 - 904€ which breaks down to an hourly rate of 88 - 113€/h.

The project requires the following languages: German (Advanced) and English (Advanced).

The project is related to the following industry: Information Technology.

The project covers the following business areas: Customer Service and Information Technology.

Yes! Recommend a freelancer for the project and earn 30% of FRATCH's profits every time they get placed — for the duration of that project. Simply share your invite link with a colleague to get started.

To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.
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