Orkun (Utku) Kaplan-Team Assistant
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Experience
Team Assistant
JLL
- Creating reports, presentations, and management analyses in German and English
- Maintaining and analyzing CRM data (Leasing Business Program) as a basis for sales, reporting, and project control, including the use of AI-supported tools for analysis.
- Structuring contract and document management processes (including KYC/compliance) and ensuring reliable, on-time support for internal and international stakeholders.
Jr. Office Manager
Hello Fresh SE
- Supporting workplace and infrastructure projects at the Berlin headquarters; further development of the office concepts across around 7,000 m² of office space
- Managing operational cooperation with facility management, IT, security, and external service providers; this reduced coordination effort in the processes by about 20%.
- Contributing to a Europe-wide tender (approx. €2.2 million) and optimizing internal processes to improve the workplace experience.
- Responsibility for onboarding and offboarding processes, including creating and managing employee ID cards and access permissions.
- Maintaining and managing employee master data in Personio and Workday.
Owner / Property Management
Eigene Objekte
- Independent management and support of own residential properties in Berlin and Brandenburg.
- Main contact for all tenant matters.
- Planning and managing maintenance and renovation projects in 5 residential units (including electricity, water, wastewater, kitchens), including coordination of external service providers.
- Digitization of administrative processes (including the use of AI-based tools) to optimize procedures with public authorities and to efficiently create utility statements and documentation.
- Budget responsibility and cost control.
Aviation Security Assistant
Securitas Aviation GmbH
- Working on behalf of the Federal Police to ensure a smooth control and passenger handling process at BER Airport.
- Checking hand luggage and people for dangerous and prohibited items using modern security technology for around 500 passengers per shift.
- Informing passengers about current security rules and supporting them with questions about the screening process.
Managing Director
Security City Cinar GmbH
- Operational setup of a service company and leading a team of more than ten employees, with responsibility for more than ten managed properties.
- Expanding the property portfolio from five to twelve properties through active cold calling and support of existing customers.
- Creating employment contracts, registering employees and the GmbH with public offices/authorities, and introducing first digital processes (data maintenance, document filing) for more efficient and transparent management.
Management Assistant
Lynarstr. 38 Spielhallen GmbH
- Cash register reconciliation at the end of the day.
- Processing incoming and outgoing mail.
- Preparatory accounting and data maintenance (MS Office).
- Hosting guests.
- Communication with suppliers as well as cleaning and security companies.
- Support with winding down the business and handing over to the new owners (sale of inventory).
Service Staff
Best Service Team GmbH
- Office tasks at the reception desk.
- Welcoming customers and preparing events as well as catering.
- Planning the deployment of colleagues at events.
- Customer advice and support.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Real Estate, Food and Beverage, Professional Services, Government and Administration, and Tourism.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Sales, Project Management, Finance, and Information Technology.
Skills
- Property Management (Residential Properties) (Experienced)
- Contract And Document Management (Including Kyc/Compliance) (Skilled)
- Planning (Experienced)
- Office (Experienced)
- Ms Office (Experienced)
- Excel (Experienced)
- Asana (Experienced)
- Jira (Experienced)
- Peoplesoft (Experienced)
- Office Organization And Scheduling (Experienced)
- Project Management (Experienced)
- Reporting & Analysis (Experienced)
- Ai Tools (Chatgpt, Etc.)
Languages
Education
Specialist in courier, express and postal services · Courier, express and postal services · Hennigsdorf, Germany
Statistics
Experience
Global Experience
Expertise
Profile
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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