Oliver Stroh-Senior Product Manager for Digital Application Workflows
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Experience
Senior Product Manager for Digital Application Workflows
Deutsche Vermögensberatung
- Concept, design, and development of new digital application workflows for banking and insurance products
- Stakeholder management
- Defining new agile software development processes in the organization, including defining and introducing a cross-functional Definition of Ready (DoR)
- Managing internal and external software development teams
- Multi-year budget and product roadmap planning
SAP IT Program Manager for an SAP Cutover Project
rhenag AG
- API cutover manager for the technical migration of SAP IS-U and the process migration to establish a new regional service management in the energy utility company
- Building a program management structure for reporting and tracking individual migration sub-projects and work packages
- Setting up a hybrid project organization between involved companies, stakeholders, and sponsors
- Organizing and facilitating program meetings
Project Manager for IT Service Management (JSM)
Lekkerland Information Systems
- Responsible for implementing a new IT Service Management (ITSM) tool and replacing an old system (Cherwell)
- Design and implementation of several Atlassian PoCs to automate support for the new ITSM processes, e.g., for SAP transports and test management
- Creating a PoC requirements catalog and selecting PoC software vendors
- Supporting the design and mapping of new change, incident, and service request processes for the new ITSM tool
- Using Jira & Confluence, test management, and chatbots
Program Manager for a DIY Online Marketplace
Hornbach Baumarkt AG
- Concept and MVP development of an online marketplace in the DIY sector
- Coordinating and managing five sub-projects/project teams
- Business analyst for Mirakl: creating and aligning the MVP product roadmap in Oct. 2022
- Stakeholder management between internal and external development teams, client-side program management, and business units
Project Manager for a Banking Chatbot
Sparkassen Finanzportal
- Concept and project initiation for a new customer service chatbot for Sparkassen
- Technical and business requirements analysis
- Defining the operating model and stakeholder management between internal and external contacts and development teams
- Creating a business case and compensation model
- Creating product presentations for committee work
Program Manager for a Digitalization Strategy
RUF Betten GmbH
- Design and implementation of a company-wide digitalization strategy
- Planning and taking responsibility for other internal digitalization projects, e.g., online bed configurator, website relaunch, master data management/consolidation
- Interim Product Owner for an online bed configurator
- Recruiting new employees to further implement the digitalization strategy
Change Manager & Scrum Master
Volkswagen CARIAD
- Supporting the introduction of SAFe governance in the company, including defining roles, responsibilities, and regular meetings
- Establishing a system team according to SAFe
- Overseeing PoC phases for software tools
- Supporting the introduction and facilitation of the first PI plannings
- Establishing and participating in a company-wide software architecture board and ADRs
Business Owner / Program Manager for an Open Banking API Platform
HP IT Solution
- Program Manager/Business Owner for several subprojects to build an Open Banking platform (WSO2 API platform)
- Organizational interface between Austrian mortgage and private banks, cooperative banks, and the shared IT service provider for software development and operations
- Implementing new IT governance and setting up a central, cross-bank requirements management
- Overseeing several PoC phases with third-party software providers
- Participating in steering committees and program meetings
Project Manager for Digital Transformation / Interim Product Owner and Scrum Master
Kalorimeta GmbH
- Managing two Scrum pilot teams with a product focus on app development and smart metering
- Interim Product Owner and part-time Scrum Master for the pilot teams
- Resource planning and roadmap creation
- Preparing weekly status reports for management
- Company-wide implementation and configuration of Jira & Confluence
Product Owner for a Banking Chatbot
Sparkassen Finanzportal
- Responsible for the technical development and rollout of a customer service chatbot as the standard chatbot solution for the German savings banks
- Creating the business case
- Roadmap planning for product development
- Stakeholder management between IT, sales, legal, and marketing
Product Owner in the Securities Area
ING DiBa
- Responsible for the technical implementation, UX concept and go-live of a robo-advisor for automated online asset management
- Product roadmap and resource planning
- Stakeholder management between the external Scrum team and the internal UX, marketing and legal departments
- Organizing and moderating UX requirement workshops
Digital Transformation Project Manager
Kloeckner.i GmbH
- Prototype development of an "Amazon B2B platform" for the steel trade
- Business and sales requirements analysis for the platform
- Creation of the MVP roadmap
- Interface to the UX team for mockups and initial UX designs
- Acquisition of initial B2B marketplace participants for the pilot phase
Partner Manager
Airfy GmbH
- Sales lead responsible for building a B2B reseller network for Airfy products (public Wi-Fi hotspots with proprietary cloud software) in the DACH region
- Acquired 500 sales and distribution partners and 8,000 new B2B customers
- Built and led a sales and customer service team
- Acquired and managed key account customers, e.g. banks, gas stations and supermarket chains
- Speaker and company representative at events
Entrepreneur in Residence
flightright GmbH
- Conceptualized, created the business plan and piloted an online product for "No-Show Flights"
- Prepared the pitch deck for a mid-six-figure funding round
- Responsible for ISO 9001 certification as the quality management representative (QMR)
Working Student
Tirendo GmbH
- Supported the implementation of the Zendesk ticketing system for 1st and 2nd level support in eight countries
- B2B acquisition of installation partners and workshop chains, e.g. Pit Stop
- Conducted competitive analyses
Industry Experience
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Experienced in Banking and Finance, Information Technology, Automotive, Insurance, Retail, and Telecommunication.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Project Management, Customer Service, Sales, and Strategy.
Skills
- Senior Product Manager
- Product Owner
- It Project Management
- It Project Manager
- Program Director / Program Manager
- Agile Product & Software Development
- Business Owner
- Stakeholder Management
- Digital Transformation
- Change Management
- Scrum
- Safe
- Prototyping
- Mvps
Languages
Education
Freie Universität Berlin
Master's degree in China Studies (Economics and Law) · China Studies · Berlin, Germany
Beijing International Studies University
Beijing, China
Ruhr University
Bachelor's degree in Economics and Politics of East Asia · Economics and Politics of East Asia · Bochum, Germany
Certifications & licenses
ISO 9001 Certification
Statistics
Experience
Expertise
Qualifications
Profile
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