Oliver Stroh
Senior Product Manager for Digital Application Processes
Experience
Senior Product Manager for Digital Application Processes
Deutsche Vermögensberatung
- Conceptualize, design and develop new digital application processes for banking and insurance products
- Stakeholder management
- Define new agile software development processes in the organization, including defining and introducing a cross-departmental Definition of Ready (DoR)
- Manage internal and external software development teams
- Plan budget and product roadmaps at the multi-year level
SAP IT Program Manager for an SAP cutover project
rhenag AG
- API cutover manager for the technical migration of SAP IS-U and the process migration to set up a new regional service management in the energy supply company
- Build a program management structure for reporting and tracking individual migration sub-projects and work packages
- Establish a hybrid project organization between involved companies, stakeholders and sponsors
- Organize and facilitate program meetings
Project Manager for IT Service Management (JSM)
Lekkerland Information Systems
- Responsible for introducing a new IT Service Management (ITSM) tool and replacing a legacy system (Cherwell)
- Design and implement several Atlassian proofs of concept to automate support for the new ITSM processes, e.g. for SAP transports and test management
- Create a PoC requirements catalog and select PoC software vendors
- Support the design and mapping of new change, incident and service request processes for the new ITSM tool
- Use Jira and Confluence, test management tools and chatbots
Program Manager for a DIY online marketplace
Hornbach Baumarkt AG
- Design and develop an MVP for an online marketplace in the DIY sector
- Coordinate and manage five sub-projects/project teams
- Act as business analyst for Mirakl: create and align the MVP product roadmap in Oct. 2022
- Manage stakeholder relationships between internal and external development teams, client-side program management and business units
Project Manager for a banking chatbot
Sparkassen Finanzportal
- Plan and initiate a project to develop a customer service chatbot for Sparkassen
- Conduct technical and functional requirements analysis
- Define the operating model and manage stakeholders between internal and external contacts and development teams
- Create a business case and compensation model
- Develop product presentations for committee work
Program Manager for a Digitization Strategy
RUF Betten GmbH
- Concept and implementation of a company-wide digitization strategy
- Planning and responsibility for further internal digitization projects, e.g. online bed configurator, website relaunch, master data management/consolidation
- Interim Product Owner for an online bed configurator
- Recruiting new employees for further implementation of the digitization strategy
Change Manager & Scrum Master
Volkswagen CARIAD
- Support in implementing SAFe governance in the company, e.g. role definitions, responsibilities, and regular meetings
- Establishment of a system team according to SAFe
- Support of PoC phases for software tools
- Support in the introduction and facilitation of first PI plannings
- Establishment and participation in a company-wide software architecture board and ADRs
Business Owner/Program Lead for an Open Banking API Platform
HP IT Solution
- Program Lead/Business Owner for several subprojects to build an Open Banking platform (WSO2 API platform)
- Organizational interface between Austrian savings and private banks, Volksbanken, and the shared IT service provider for software development and operation
- Implementation of a new IT governance and setup of a central cross-bank requirements management
- Support of several PoC phases with third-party software vendors
- Participation in steering committees and program meetings
Project Lead Digital Transformation/Interim Product Owner and Scrum Master
Kalorimeta GmbH
- Leading two Scrum pilot teams focused on app development and smart metering
- Interim Product Owner and part-time Scrum Master of the pilot teams
- Resource planning and roadmap creation
- Preparation of weekly status reports to the management
- Company-wide implementation and configuration of Jira & Confluence
Product Owner for a Banking Chatbot
Sparkassen Finanzportal
- Responsible for the technical development and rollout of a customer service chatbot as the standard chatbot solution for the German Sparkassen
- Creation of the business case
- Roadmap planning for product enhancements
- Stakeholder management between IT, sales, legal, and marketing
Product Owner in the Securities Area
ING DiBa
- Responsible for the technical implementation, UX concept, and go-live of a robo advisor for automated online asset management
- Product roadmap and resource planning
- Stakeholder management between the external Scrum team and internal UX, marketing, and legal departments
- Organizing and moderating UX requirements workshops
Project Manager for Digital Transformation
Kloeckner.i GmbH
- Prototype development of an "Amazon B2B platform" for the steel trade
- Business and sales requirements analysis for the platform
- Creation of the MVP roadmap
- Liaison with the UX team for mockup creation and initial UX designs
- Acquisition of initial B2B marketplace participants for the pilot phase
Partner Manager
Airfy GmbH
- Responsible for building a B2B reseller network for Airfy products (public Wi-Fi hotspots with proprietary cloud software) in the DACH region
- Secured 500 sales and distribution partners and 8,000 new B2B customers
- Built and managed a sales and customer service team
- Acquired and managed key account customers, e.g. banks, gas stations, and supermarket chains
- Speaker and company representative at events
Entrepreneur in Residence
flightright GmbH
- Conceptualization, business plan development, and piloting of an online product for "No-Show Flights"
- Creation of pitch materials for a mid-six-figure funding round
- Responsible for ISO 9001 certification as quality management representative (QMR)
Working Student
Tirendo GmbH
- Support in implementing the Zendesk ticket system for 1st and 2nd level support in eight countries
- B2B acquisition of installation partners and workshop chains, e.g. Pit Stop
- Creation of competitive analyses
Industry Experience
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Experienced in Banking and Finance, Information Technology, Automotive, Insurance, Retail, and Telecommunication.
Business Area Experience
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Experienced in Information Technology, Project Management, Product Development, Customer Service, Sales, and Strategy.
Skills
- Senior Product Manager
- Product Owner
- It Project Management
- It Project Manager
- Program Manager
- Agile Product And Software Development
- Business Owner
- Stakeholder Management
- Digital Transformation
- Change Management
- Scrum
- Safe
- Prototyping
- Mvps
Languages
Education
Freie Universität Berlin
Master's in China Studies (Economics and Law) · China Studies · Berlin, Germany
Beijing International Studies University
Beijing, China
Ruhr University
Bachelor's in Economics and Politics of East Asia · Economics and Politics of East Asia · Bochum, Germany
Certifications & licenses
ISO 9001 Certification
Statistics
Experience
Expertise
Qualifications
Profile
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