Oliver S.-Senior Product Manager for Digital Application Processes

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Experience
Senior Product Manager for Digital Application Processes
Deutsche Vermögensberatung
- Conception, design, and development of new digital application processes for banking and insurance products
- Stakeholder management
- Definition of new agile software development processes within the organization, including the definition and introduction of a cross-functional Definition of Ready (DoR)
- Management of internal and external software development teams
- Annual budget and product roadmap planning
SAP IT Program Manager for an SAP Cutover Project
rhenag AG
- API Cutover Manager for the technical migration of SAP IS-U and the process migration required to establish a new regional service management organization at an energy supply company
- Establishment of a program management structure for reporting and tracking the individual migration subprojects and work packages
- Establishment of a hybrid project organization involving the participating companies, stakeholders, and sponsors
- Organization and moderation of program meetings
Project Manager for IT Service Management (JSM)
Lekkerland Information Systems
- Responsible for introducing a new IT Service Management (ITSM) tool and replacing a legacy system (Cherwell)
- Conception and implementation of several Atlassian PoCs to automate support for the new ITSM processes, e.g. for SAP transports and test management
- Creation of a PoC requirements catalog and selection of PoC software providers
- Support in designing and mapping the new change, incident, and service request processes for the new ITSM tool
- Use of Jira & Confluence, test management, and chatbots
Program Manager for a DIY Online Marketplace
Hornbach Baumarkt AG
- Conception and MVP development of an online marketplace in the DIY sector
- Coordination and management of five subprojects/project teams
- Business Analyst for Mirakl: Creation and alignment of the MVP product roadmap in October 2022
- Stakeholder management between internal and external development teams, the client-side program management, and specialist departments
Project Manager for a Banking Chatbot
Sparkassen Finanzportal
- Conception and project initiation for the redevelopment of a customer service chatbot for savings banks
- Technical and business requirements analysis
- Definition of the operating model and stakeholder management between internal and external contacts and development teams
- Creation of a business case and compensation model
- Creation of product presentations for committee meetings
Program Manager for a Digitalization Strategy
RUF Betten GmbH
- Design and implementation of a company-wide digitalization strategy
- Planning and responsibility for additional internal digitalization projects, including an online bed configurator, website relaunch, and master data management/consolidation
- Interim Product Owner for an online bed configurator
- Recruiting new employees to support the continued implementation of the digitalization strategy
Change Manager & Scrum Master
Volkswagen CARIAD
- Support in introducing SAFe governance across the company, including role definitions, responsibilities, and regular meetings
- Establishment of a System Team according to SAFe
- Support during PoC phases for software tools
- Support in introducing and moderating the first PI Plannings
- Establishment of and participation in a company-wide software architecture board and ADRs
Business Owner/Program Manager for an Open Banking API Platform
HP IT Solution
- Program Manager/Business Owner for several subprojects to build an Open Banking platform (WSO2 API platform)
- Organizational interface between Austrian regional and private banks, cooperative banks, and the shared IT service provider for software development and operations
- Implementation of new IT governance and establishment of centralized, cross-bank requirements management
- Support during several PoC phases with third-party software providers
- Participation in steering committees and program meetings
Project Manager for Digital Transformation/Interim Product Owner and Scrum Master
Kalorimeta GmbH
- Management of two Scrum pilot teams focused on app development and smart metering
- Interim Product Owner and part-time Scrum Master for the pilot teams
- Resource planning and roadmap development
- Preparation of weekly status reports for management
- Company-wide implementation and configuration of Jira & Confluence
Product Owner for a Banking Chatbot
Sparkassen Finanzportal
- Responsible for the technical development and rollout of a customer service chatbot as the standard chatbot solution for German savings banks
- Preparation of the business case
- Roadmap planning for further product development
- Stakeholder management between IT, Sales, Legal, and Marketing
Product Owner in the Securities Division
ING DiBa
- Responsible for the technical implementation, UX concept and go-live of a robo-advisor for automated online wealth management
- Product roadmap and resource planning
- Stakeholder management between the external Scrum team and internal UX, Marketing and Legal departments
- Organization and moderation of UX requirements workshops
Digital Transformation Project Manager
Kloeckner.i GmbH
- Development of a prototype for an "Amazon B2B platform" for the steel trade
- Business and sales requirements analysis for the platform
- Creation of the MVP roadmap
- Interface with the UX team for mockup creation and initial UX designs
- Acquisition of the first B2B marketplace participants for the pilot phase
Partner Manager
Airfy GmbH
- Sales manager responsible for building a B2B reseller network for Airfy products (public Wi-Fi hotspots with proprietary cloud software) in the DACH region
- Acquisition of 500 sales and distribution partners as well as 8,000 new B2B customers
- Building and managing a Sales and Customer Service team
- Acquisition and support of key account customers, such as banks, gas stations and supermarket chains
- Speaker and company representative at events
Entrepreneur in Residence
flightright GmbH
- Concept development, business plan creation and piloting of an online product for "No-Show Flights"
- Creation of the pitch deck for a mid-six-figure financing round
- Responsible for ISO 9001 certification as Quality Management Representative (QMR)
Working Student
Tirendo GmbH
- Support with the introduction of the Zendesk ticketing system for 1st and 2nd level support in eight countries
- B2B acquisition of installation partners and workshop chains, such as Pit Stop
- Creation of competitor analyses
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Automotive, Insurance, Retail, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Project Management, Customer Service, Sales, and Strategy.
Skills
- Senior Product Manager
- Product Owner
- It Project Management
- It Project Manager
- Program Lead/Program Manager
- Agile Product & Software Development
- Business Owner
- Stakeholder Management
- Digital Transformation
- Change Management
- Scrum
- Safe
- Prototyping
- Mvps
Languages
Education
Freie Universität Berlin
Master's degree in "Chinese Studies" (Business and Law) · Chinese Studies · Berlin, Germany
Beijing International Studies University
Beijing, China
Ruhr University
Bachelor's degree in "Business and Politics of East Asia" · Business and Politics of East Asia · Bochum, Germany
Certifications & licenses
MIRAKL Business Analyst
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Oliver is based in Frankfurt am Main, Germany.
Oliver speaks the following languages: German (Native), English (Advanced), French (Advanced).
Oliver has at least 13 years of experience. During this time, Oliver has worked in at least 15 different roles and for 14 different companies. The average length of individual experience is 1 year and 10 months. Note that Oliver may not have shared all experience and actually has more experience.
Based on recent experience, Oliver would be well-suited for roles such as: Senior Product Manager for Digital Application Processes, SAP IT Program Manager for an SAP Cutover Project, Project Manager for IT Service Management (JSM).
Oliver's most recent position is Senior Product Manager for Digital Application Processes at Deutsche Vermögensberatung.
In recent years, Oliver has worked for Deutsche Vermögensberatung, rhenag AG, Lekkerland Information Systems, Hornbach Baumarkt AG, and Sparkassen Finanzportal.
Oliver is most experienced in industries like Banking and Finance, Information Technology, and Automotive. Oliver also has some experience in Insurance, Retail, and Telecommunication.
Oliver is most experienced in business areas like Information Technology, Product Development, and Project Management. Oliver also has some experience in Customer Service, Sales, and Strategy.
Oliver has recently worked in industries like Banking and Finance, Insurance, and Information Technology.
Oliver has recently worked in business areas like Information Technology, Product Development, and Project Management.
Oliver holds a Master in Chinese Studies from Freie Universität Berlin and a Bachelor in Business and Politics of East Asia from Ruhr University.
Oliver has 2 certificates. These include: MIRAKL Business Analyst and ISO 9001 Certification.
The availability of Oliver needs to be confirmed.
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