USU Valuemation Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used USU Valuemation
Mohamad D.
Last position:
DevOps Engineer & IT-Security-Architect at BMW Group
- Built Azure Kubernetes clusters (AKS) with network policies, security groups, and RBAC
- Terraform-based infrastructure as code for secure, reproducible deployments in the BMW Azure cloud
- Hardened CI/CD pipelines with Jenkins, SonarQube, Fortify SSC, and Contrast AST
- Integrated SAP BTP/Kyma and ServiceNow GRC
Benito E.
Last position:
Cloud DevOps Engineer und Cloud Architekt at Energieversorgungsunternehmen (anonymisiert, NDA)
- Design and build of a fully isolated AWS offline environment with no outbound internet access for running a browser-based business application
- Design and implementation of a proxy and response service that terminates all external application calls inside the VPC and serves them from locally stored content; identification of the actual communication needs through measurement-based DNS query logging
- Creation of architecture designs and decision papers including a comparison of options (Application Load Balancer with Lambda and S3, reverse proxy on EC2, private API Gateway) assessed by operational effort, cost, and availability
- Transfer of the solution and operations documentation previously available only for Azure to an AWS target architecture, including reassignment of all services and operational processes
- Automated rollout as Infrastructure as Code (Terraform, CloudFormation) with CI deployment via GitHub Actions, plus setup of private DNS zones and an internal certificate chain for operation without internet access
- Creation of architecture, deployment, and operations documentation and handover to the customer
- Build-up of a private cloud platform on OpenStack at provider TelemaxX with Terraform, including FortiGate HA clusters, FortiManager, and Kubernetes
- Introduction of Policy as Code (Open Policy Agent, Conftest) as well as development of MCP servers (Model Context Protocol) to connect AI assistants to operations and project tools
Successes:
- Made the business application fully operable without internet access for the first time; the cause of the loading error was narrowed down systematically to missing CORS headers after the likely certificate issue was ruled out
- Fully transferred an existing Azure concept to AWS and replaced the manually created environment with a reproducible, CI-based rollout
Technology stack: AWS (VPC, Application Load Balancer, Lambda, S3, Route 53 private hosted zones and Resolver query logging, IAM, CloudWatch, EC2, CloudFormation), Infrastructure as Code (Terraform, CloudFormation, Remote State), CI/CD (GitHub Actions with OIDC, Azure DevOps Pipelines), OpenStack, FortiGate, FortiManager, Kubernetes, Policy as Code (Open Policy Agent, Conftest), offline and air-gap architectures, PKI & certificates (internal CA, TLS, CRL/OCSP), DNS, network segmentation, Linux, Windows Server, Python, Bash, PowerShell, YAML, JSON, architecture design & decision papers, documentation (Confluence, Markdown), Generative & Agentic AI (Model Context Protocol, Agentic AI Coding Tools)
Mohammad P.
Last position:
Freelance IT Team Member at Oberfinanzdirektion Baden-Württemberg
- Processing incidents (USU Valuemation ticket)
- Reinstalling clients on existing workstations, without delivering new hardware
- Encrypting hard drives on mobile devices to protect against unauthorized access
- Activating disabled computer accounts in Active Directory
- Restoring deleted or modified data from backup
- Creating, modifying and deleting file directories
- Assigning access permissions to existing file directories
- Requesting firewall exceptions
- Reimaging clients (remote installation)
- Break & Fix remote installation of operating systems and software
- Backing up and restoring data when users change
- Providing advice on ergonomic workstations
- Informing users about planned downtimes
- Supporting mainframe emulations and the Lexware canteen billing software
- Connecting attached clients to the network via DHCP without manually configuring network interfaces
Kai-Uwe P.
Last position:
Technical Project Management at CHG Meridian AG
- CHG Meridian AG is a financial company focused on leasing in the areas of IT technology, logistics and medical technology and is regulated by BaFin. One part of the company is Return to Remarketing, where devices delivered to the technology center (notebooks, smartphones, tablets, etc.) are prepared for resale. The project I supported was responsible for enabling damage assessment of returned lease devices, documenting them visually in the form of pictures, enabling invoicing for the customer, and making the pictures available via the in-house customer platform. This was achieved through a combination of in-house development within the internal development department and the use of SaaS products. The second project was the transition of SaaS tendering software, purchased by the business unit, into the operations of the CHG IT department. Evaluation of security questions in relation to BaFin requirements, development of an authorization concept, implementation of single sign-on, documentation of the application in the CHG systems (CMDB, iKnow, etc.) and handover into operations.
Used technologies and methods: NIS2, DORA, agile software development, Scrum, Kanban, ServiceNow, SaaS, MS Teams, MS SharePoint, Active Directory, Entra ID, CMDB, incident management, change management, request management, service level agreement
Dieter D.
Last position:
Senior IT Service Management / ITIL Consultant, Management Coach, Scrum Master at Swiss Cantonal Bank
Project: Roadmap for implementing ITIL processes in IT Operations in line with the requirements for Operational Excellence according to CMMI 4 and the current life cycle management under the framework conditions of GRC, SCRUM and DevOps.
- Consulting, coordination and execution of workshops, analyses and gap assessments.
- Determining the current state regarding the implementation of IT processes, interfaces, tools used and KPIs, with a graphical presentation of the maturity level.
- Defining the target state for IT processes, interfaces, tools used and KPIs.
- Designing a recommendation for action and a roadmap for IT Operations Management in a highly critical and highly available IT infrastructure environment.
- Supporting the introduction of the central service management tool Jira Service Desk.
- Coordination and alignment with business departments / stakeholders / architecture (Avaloq, SAP, etc.) / Security / IAM, BCM, etc.
- Consulting on the implementation of IT operations processes, including Incident, Problem, Change / Release, Request and Service Management (including Service Desk).
Martina T.
Last position:
MDM Support Specialist at Paul Hartmann AG
- Data entry according to specifications
- Master data maintenance in SAP SD environment
- Maintenance of prices in the SAP system
- Continuous data matching and error analysis
- Creating surveys/questionnaires with MS Forms
- Analysis and evaluation of results and data
- Creating simple workflows to automate processes
- Documentation
Hüseyin U.
Last position:
Senior System Administrator at Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis
- First & second-level support according to ITIL via OTRS
- System and user administration (Active Directory, GPO, print servers)
- Windows 10 migration, Windows Server 2016–2019
- Vendor coordination, documentation, knowledge transfer
Cristina B.
Last position:
Privacy consultant at Statutory health insurance / Healthcare / Social data protection (AOK Federal Association and AOK Bayern)
Tasks:
- Privacy consultant for the development and launch of an online portal
- Lead, preparation and support in conducting a data protection impact assessment (DPIA)
- Creation of data protection compliant documentation, especially data protection concept and deletion concepts
- Preparation of decision templates for data protection management, data protection officers (cross-state) and information security
- Acting as liaison between the project and data protection and information security
Discover over 15,000 top freelancers
Statistics of experts using USU Valuemation
Aggregated from the professional profiles of matched freelancers.
Experience
21 years
Position duration
1.5 years
Positions per freelancer
13
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Banking and Finance, Healthcare
Certification focus areas
Information Technology, Audit, Operations
Bachelor's degree or higher
75%
Master's degree or higher
25%
Certifications per freelancer
4
Most common languages
German, English, Spanish
Speak two or more languages
100%
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Germany using USU Valuemation
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
USU Valuemation experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (88%)
- Banking and Finance (75%)
- Healthcare (63%)
- Insurance (50%)
- Transportation (50%)
- Professional Services (50%)
- Government and Administration (50%)
- Utilities (50%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What Valuemation does
USU Valuemation is an enterprise platform for IT service management, IT asset management and service-based operations. Companies use it to manage service requests, incidents, changes, configurations, assets and knowledge in connected workflows. Its modular design supports both internal IT teams and shared service organisations.
Core capabilities
Valuemation combines service management processes with a central data model. Typical work includes:
- Designing incident, request, problem and change workflows
- Structuring configuration items and CMDB relationships
- Managing software, hardware, contracts and licences
- Building service catalogues, portals and approval paths
- Creating reports for service quality and asset decisions
Ecosystem and integration
Strong specialists understand the Valuemation application landscape as well as the systems around it. They work with modules for IT service management, enterprise service management, asset management and software asset management. Integration work can connect Valuemation with identity services, monitoring tools, procurement systems, ERP environments and other enterprise applications through APIs and established data interfaces.
When companies need specialists
Companies often bring in freelance expertise during a new implementation, a service management redesign or a migration from a fragmented tool landscape. External professionals can also help when workflows have become difficult to maintain, CMDB data lacks trust, or an organisation needs to extend Valuemation beyond IT. In Germany, remote delivery is common, while workshops and rollout support may benefit from on-site collaboration and German-language communication.
Project deliverables
A Valuemation engagement should produce clear, maintainable results rather than isolated configuration changes. Deliverables may include a process design, service catalogue, role model, CMDB structure, integration specification, migration plan, test scenarios and operating documentation. Experienced specialists align these outputs with governance, security requirements and the way service teams actually work.
What strong professionals bring
The best professionals combine product knowledge with practical service management judgement. They can translate business requirements into usable workflows, challenge unnecessary customisation and explain design choices to process owners. Look for experience with release planning, data quality, testing, training and handover, plus the ability to work independently with distributed teams and stakeholders across Germany.
Frequently asked questions
Not sure where to start with USU Valuemation? These answers cover the essentials.
USU Valuemation is used to run IT service management, IT asset management and related enterprise service processes. It supports request fulfilment, incident handling, change control, configuration management, service catalogues and software licence management in one connected environment.
USU Valuemation is often compared with ServiceNow and Jira Service Management when companies select an IT service management platform. The right choice depends on process depth, integration needs, asset and licence management, existing systems, governance requirements and the amount of configuration a team wants to maintain.
A strong USU Valuemation specialist should understand ITIL-based processes, CMDB design, IT asset management and service catalogue modelling. Useful adjacent skills include API integration, identity management, data migration, reporting, testing and stakeholder training.
The right level of USU Valuemation experience depends on the scope and risk of the engagement. A focused workflow change may need a specialist familiar with the relevant module, while a new implementation or migration calls for broader process, data, integration and rollout experience.
Much of a USU Valuemation project can be delivered remotely, including configuration, documentation, testing and integration work. On-site workshops can still help with process discovery, stakeholder alignment and rollout, especially when German-language communication is important.
Ask a USU Valuemation freelancer to explain comparable process designs, integration decisions and the way they protect data quality. Review concrete deliverables such as workflow diagrams, test plans, migration rules and operating documentation rather than relying only on product familiarity.
An experienced USU Valuemation professional can reduce risks caused by unclear ownership, excessive customisation, weak CMDB data and incomplete testing. They can also identify integration gaps and make sure workflows, permissions, reporting and service catalogues support real operating practices.
A maintainable USU Valuemation implementation uses clear process ownership, consistent data structures, controlled configuration and documented integrations. Strong specialists also design for testing, releases, user adoption and future process changes instead of solving every requirement with a one-off adjustment.
The average hourly rate of freelancers in Germany who have used USU Valuemation in their recent projects is 98 €, which corresponds to a daily rate of about 781 € based on an 8-hour working day.
Of the freelancers in Germany who have used USU Valuemation in their recent projects, 75% hold at least a Bachelor's degree and 25% hold at least a Master's degree.
On average, freelancers in Germany who have used USU Valuemation in their recent projects have 21 years of professional experience, with a single engagement typically lasting around 1.5 years.
The most common languages among freelancers in Germany who have used USU Valuemation in their recent projects are German (100%), English (88%), and Spanish (25%).
The most common industries among freelancers in Germany who have used USU Valuemation in their recent projects are Information Technology (88%), Banking and Finance (75%), and Healthcare (63%).
The most common business areas among freelancers in Germany who have used USU Valuemation in their recent projects are Information Technology (100%), Project Management (88%), and Operations (75%).
Main locations of FRATCH Experts, who have recently used USU Valuemation
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
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Philipp Thomaschewski
FRATCH CEO
