Samiksha Saharya-Senior Information Manager (Client: EUMETSAT)

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Experience
Senior Information Manager (Client: EUMETSAT)
Crowd Consultant
- Coordinated documentation lifecycles ensuring compliance, approvals, and accessibility.
- Maintained and controlled master data in document management systems (M-Files, SharePoint).
- Prepared reports, dashboards, and presentations for senior management.
- Supported internal/external communication and formal reviews.
- Improved knowledge management through metadata validation and version control.
- Oversaw approval workflows, documentation compliance, and master data management.
- Provided advisory support to stakeholders on IT documentation and archiving standards.
- Implemented and supported change and problem report management processes within ITSM framework.
- Prepared KPI dashboards and structured reports to monitor CM deliverables and track compliance.
- Maintained and improved documentation workflows in M-Files and Confluence, ensuring metadata accuracy and GDP compliance.
- Tools: M-Files, Jira, Confluence, SharePoint, MS Office
Administrative Assistant
Serco GmbH
- Oversaw approval workflows for contracts, invoices, and records management.
- Coordinated project meetings, workshops, and high-level visits, acting as interface across departments.
- Supported documentation archiving and onboarding alignment for new staff.
- Tools: MS Office Suite, SharePoint, Concur
IT Change and Project Management Coordinator
EUMETSAT
- Coordinated configuration and change management processes, including review, documentation, and approval of changes.
- Supported CAB preparation by consolidating agendas, recording meeting minutes, and tracking decisions.
- Coordinated project deadlines, team meetings, and change management processes.
- Supported management with analyses, statistics, and decision templates.
- Maintained risk registers, compliance reports and audit documentation.
- Prepared presentations, reports, and internal communications.
- Supported service management with compliance reports, SLA documentation, and change requests.
- Coordinated change management processes, ensuring full traceability of changes and deviations.
- Managed over 300 CCB/retrofit meetings, preparing materials, coordinating stakeholders, and documenting decisions.
- Reviewed and validated change requests and supporting documentation for lifecycle compliance.
- Developed and maintained CM standards, manuals, and reporting concepts.
- Supported cross-departmental coordination between different teams.
- Tools: Jira, Confluence, M-Files, SAP, SharePoint, MS Office
IT Service Analyst – Incident & Change Management
IBM India Pvt Ltd
- Supported incident, change, and escalation management processes within ITIL framework.
- Produced KPI dashboards and executive-level reports for IT service managers.
- Ensured change-related documentation was accurate, compliant, and audit-ready.
- Tools: BMC Remedy, Active Directory
Analyst – Procurement & Documentation
Envisage Infotech
- Oversaw approval workflows for purchase orders, invoices, and contract documentation.
- Ensured compliance with documentation standards across client accounts.
- Supported IT service teams by providing structured reporting and records management.
- Oversaw contract and documentation approval workflows for IT projects.
- Ensured compliance with documentation standards and traceability requirements.
Sales Specialist
Castrol India
- Prepared and presented business proposals and presentations at client locations.
- Responsible for billing direct clients on a day-to-day basis against their purchase orders.
- Provided customer support and resolved issues encountered.
- Developed and implemented training programs to improve the quality and productivity of the team, training sales officers.
- Maintained billing process of the customer.
- Handled complete sales cycle of the customer.
- Provided consultation to B2B customers primarily involved in building & construction, mining and workshop.
Software Engineer
Infosys Technologies Ltd
- Learned programming fundamentals.
- Gained basics of .NET.
- Developed basic understanding of firewalls, routing, TCP/IP, VPN, and DNS.
- Exposed to software development lifecycle (SDLC) and deployment support.
- Became familiar with IT operations and compliance in regulated environments.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Space Exploration, Information Technology, Automotive, Chemical, Manufacturing, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Business Intelligence, Audit, Quality Assurance, and Procurement.
Summary
Change Management Specialist with 10+ years of experience in change control, documentation management, and change governance across space, IT, and regulated industries. Proven expertise in managing Change Control Boards (CCBs), CM Exchange Boards, and retrofit processes, ensuring compliance with ISO, ITIL, and audit standards. Skilled in PDM/PLM tools (SAP, M-Files), document governance, and lifecycle management. Adept at cross-functional coordination between engineering, PMO, production, and international development teams.
Skills
Administrative & Executive Support
Project & Process Coordination
Meeting & Event Organization
Travel & Calendar Management
Procurement & Purchase Requisitions
Documentation & Compliance Management
Reporting & Presentation Preparation
Excellent Written And Verbal Communication Skills Across Departments And Cultures
Growth Mindset And Quick Learner, Currently Pursuing Pmi Project Management Certification
Languages
Education
KIIT School of Management
Dual MBA in Marketing and Technology Management · Technology Management and Marketing · Bhubaneswar, India
Dr BR Ambedkar University
Bachelor of Engineering · Biotechnology · Agra, India
Certifications & licenses
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Samiksha is based in Frankfurt, Germany.
Samiksha speaks the following languages: Hindi (Native), English (Advanced), German (Intermediate).
Samiksha has at least 13 years of experience. During this time, Samiksha has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 10 months. Note that Samiksha may not have shared all experience and actually has more experience.
Based on recent experience, Samiksha would be well-suited for roles such as: Senior Information Manager (Client: EUMETSAT), Administrative Assistant, IT Change and Project Management Coordinator.
Samiksha's most recent position is Senior Information Manager (Client: EUMETSAT) at Crowd Consultant.
In recent years, Samiksha has worked for Crowd Consultant, Serco GmbH, and EUMETSAT.
Samiksha is most experienced in industries like Space Exploration, Information Technology, and Automotive. Samiksha also has some experience in Chemical, Manufacturing, and Professional Services.
Samiksha is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Samiksha also has some experience in Audit, Quality Assurance, and Procurement.
Samiksha has recently worked in industries like Space Exploration and Professional Services.
Samiksha has recently worked in business areas like Information Technology, Project Management, and Finance.
Samiksha holds a Master in Technology Management and Marketing from KIIT School of Management and a Bachelor in Biotechnology from Dr BR Ambedkar University.
Samiksha has 1 certificate: Itil Foundation Certificate In It Service Management.
The availability of Samiksha needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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