Maria Maurer-Freelance Content Writer/Information Architect

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Experience
Freelance Content Writer/Information Architect
Galenica AG
- Improved UX content for a prescription management tool and related authentication screens.
- Rewrote UI text (labels, helper text, CTAs, confirmations, empty states, error messages).
- Clarified screen-level content hierarchy.
- Reduced duplicate/competing messages and aligned terminology/naming.
- Introduced reusable content patterns (e.g., status updates and clear next steps).
- Adapted Auth0 login/registration messaging to Amavita’s tone and voice for a consistent, trustworthy experience.
Owner
Philrelia LLC
- UX writing, content strategy, and knowledge management consulting across multiple client projects (web/app/SaaS).
- Selected clients: Pleo, WeWork, Bosch, FellowWork, Deutsche Bahn.
- Conduct UX/content audits and deliver structured outputs: audit reports, prioritized recommendations, implementation-ready backlogs, and practical roadmaps.
- Build and improve Confluence-based knowledge systems: information architecture, navigation/taxonomy, templates, terminology/naming conventions, and governance (ownership, review cycles, workflows) to increase findability and reduce duplication.
- Support teams through remote workshops, stakeholder reviews, and follow-up sessions.
UX Content Designer/Information Architect
Syzygy AG
- Improved Lufthansa Group’s digital journeys, including the Miles & More ecosystem.
- Optimized microcopy across touchpoints: labels, helper text, CTAs, confirmations, empty states, and error handling.
- Strengthened flow-level content structure: reduced ambiguity, clarified what happens next messaging, and removed competing messages.
- Aligned terminology and naming conventions.
- Introduced repeatable content patterns for recurring states.
- Contributed to conceptual content work around flows: content logic, messaging order, user guidance.
Owner
I Explain Tech
- Delivered UX writing and technical documentation for digital products.
- Created and maintained user documentation to support adoption (READMEs, tutorials, user guides).
- Improved content structure for maintainability.
- Supported content and process optimization through standards, templates, terminology alignment, and editorial QA in cross-functional settings.
Technical Writer
Fiducia & GAD IT AG
- Supported development of a harmonized documentation management approach in an IT environment.
- Contributed to a harmonized documentation management concept for IT teams.
- Reviewed and revised existing user interface from a content and structure perspective.
- Concepted and designed a migration template, incorporating regulatory requirements and coordinating with security management.
- Harmonized existing documentation in terms of structure, terminology, and consistency.
Technical Writer
Polytec GmbH
- Created user-focused documentation in German and English for hardware and software products.
- Built and evolved a documentation and knowledge platform: structure, navigation, and findability.
- Defined terminology and naming conventions; ensured consistency across manuals, UI texts, and internal docs.
- Created templates and guidelines to standardize content and simplify cross-team collaboration.
- Managed editorial projects and coordinated stakeholders.
- Created graphics for documentation.
- Worked with various CMS and translation memory systems.
Junior Information Engineer
Siemens AG
- Created presales documentation (catalogs) and user documentation (instructions, tutorials, training materials).
- Wrote, edited, and proofread content for consistency and clarity.
- Coordinated content across stakeholders and tracked deadlines.
- Created and edited postsales documentation for process analytics and power plant control technology.
- Produced supporting graphics for documentation.
Industry experience
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Experienced in Manufacturing, Information Technology, Energy, Healthcare, and Tourism.
Business area experience
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Experienced in Product Development, Project Management, Marketing, Quality Assurance, and Information Technology.
Summary
UX Writing & Content Strategy I create UX content for web, mobile, and SaaS platforms, focused on clarity in real user journeys. This includes microcopy for core flows (labels, helper text, CTAs, confirmations, error/empty states), tone & voice guidelines, and content strategies that balance user needs with business goals. I work closely with design and research to align messaging, reduce ambiguity, and ensure consistency through content patterns and design-system-ready writing.
Knowledge Management (Internal Platforms / Confluence) I build and optimize knowledge hubs, especially in Confluence, by defining information architecture (space structure, navigation, page types), taxonomy/metadata, and template systems. I also set up governance (ownership, standards, review cycles, workflows) so knowledge stays findable, consistent, and maintainable as teams grow.
Requirements Engineering (CPRE Certified) I am experienced in gathering, documenting, and managing requirements, including constraints and edge cases. I translate requirements into clear communication rules and content decisions that hold up in implementation and QA.
Terminology Management I establish and enforce terminology standards (glossaries, naming conventions, controlled language) to improve comprehension and reduce inconsistencies across products, teams, and documents.
Skills
- Confluence, Jira
- Figma
- Make (Workflow Automation)
- Docs-As-Code (Basics): Markdown, Git
- Ai-Assisted Research & Drafting: Chatgpt, Deepl, Grammarly
Languages
Education
University of Applied Sciences Karlsruhe
Diploma · Technical Writing · Karlsruhe, Germany
Certifications & licenses
Certified UX Writer
UX Writers Collective
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
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Maria is based in Berg, Germany and can operate in on-site, hybrid, and remote work models.
Maria speaks the following languages: German (Native), English (Advanced).
Maria has at least 17 years of experience. During this time, Maria has worked in at least 5 different roles and for 7 different companies. The average length of individual experience is 2 years and 5 months. Note that Maria may not have shared all experience and actually has more experience.
Based on recent experience, Maria would be well-suited for roles such as: Freelance Content Writer/Information Architect, Owner, UX Content Designer/Information Architect.
Maria's most recent position is Freelance Content Writer/Information Architect at Galenica AG.
In recent years, Maria has worked for Galenica AG, Philrelia LLC, Syzygy AG, and I Explain Tech.
Maria is most experienced in industries like Manufacturing, Information Technology, and Energy. Maria also has some experience in Healthcare and Tourism.
Maria is most experienced in business areas like Product Development, Project Management, and Marketing. Maria also has some experience in Quality Assurance and Information Technology.
Maria has recently worked in industries like Information Technology, Healthcare, and Tourism.
Maria has recently worked in business areas like Product Development, Marketing, and Quality Assurance.
Maria holds a Bachelor in Technical Writing from University of Applied Sciences Karlsruhe.
Maria has 2 certificates. These include: Certified UX Writer and Certified Professional For Requirements Engineering.
The availability of Maria needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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