Christel Thiel-Project Management and Controlling
Check rate
Experience
Project Management and Controlling
WTS Group AG
- Leading international tax consultancy with 14 locations in Germany
- Property tax reform project with eight project streams
- Independent project management and control of client projects
- Sole responsibility for ensuring project success and making decisions
- Tracking open to-dos
- Risk management according to MaRisk
- Reporting, creating status slides and project documentation
- Designing an Excel matrix for consolidation match (advanced) of customer data
- Moderation of video conferences
- Project controlling
- Use of MS Teams, MS Office 365, and Excel
- Working according to ITILv3 and agile methods
Office Support, License Consultant
Xperts2 GmbH
- Advising on and selling Office 365 licenses through my own company
- License management including offboarding and onboarding
- Communication and organization in the licensing environment
- Daily accurate billing of licenses
- Use of Office 365 and a custom ticket system
Data Security Officer and Project Lead for DMS Rollout
Tekfor Holding GmbH
- Globally operating automotive supplier
- Role as Data Security Officer and project lead in the DMS rollout project
- Creating the manual for the entire system management (systems and solutions)
- Creating the manual for account management with all related documents in English (AD/users/groups/permissions/procedures)
- Taking on project management and coordination for the DMS implementation and digitization
- Establishing processes in the DMS project with corresponding reporting
- Moderation of project meetings
- Analyzing the existing folder structure and introducing a new, uniform folder structure
- Use of Lotus Notes and MS Office
- Working according to ITILv3 and agile methods
Project Manager for GDPR Compliance
SEW-EURODRIVE GmbH & Co KG
- Manufacturer of drive technology
- Project for implementing the new EU General Data Protection Regulation (GDPR)
- Independent coordination and consulting with the IT manager and all department heads
- Independently developing all required process descriptions with departments and IT for the complete record of processing activities
- Creating necessary templates and overviews of the process descriptions
- Creating analyses and reports
- Setting up regular status reporting
- Identifying, coordinating, documenting, and modeling all data protection processes according to GDPR
- Creating analyses of the status of measures
- Creating an incident and reporting form for data protection incidents
- Creating management presentations on project content and implementation status
- Creating training materials for employee e-learning
- Supporting the creation of the company's privacy policy
- Use of MS Office
- Working according to ITILv3 and agile methods
PMO
Deutsche WertpapierService Bank AG
- Joined late in a migration project as PMO and right hand to the project manager
- Independently created the first high-level project handbook of dwpbank as a template for the project completion report
- Introducing, coordinating, and creating a compliant process for document reviews and approvals
- Creating the process handbook for the new review and approval process
- Assisting in defining acceptance-relevant result types
- Assisting project management and acting as interface between project staff and project management
- Creating and editing presentations
- Compiling the weekly project status
- Employee administration (onboarding and offboarding, access management, SharePoint)
- Maintaining the PMO group mailbox
- Tracking the project's to-do lists
- Use of SharePoint
- Working with agile methods
PMO, Project Management Assistant
Commerzbank Frankfurt
- Migration project using Mycom (terminal server solution)
- Responsible for consolidating and quality assurance of weekly status reports for PL-TPL jour fixes and higher-level committees
- Taking minutes and managing to-do lists
- Quality assurance and support in defining the business case for the follow-up project
- Creating committee schedules
- Assisting in creating handouts for the steering committee
- Attending meetings (PL-TPL jour fixes, OpLA, steering committee)
- Creating project presentations
- Quality assurance and consolidation of project planning
- Consolidating subproject plans into an overall project plan in MS Project
- Creating overviews of delayed tasks in the overall project plan in MS Project
- Creating a graphical plan from the release perspective
- Generating milestone planning (master plan) in PowerPoint for committees
- Responsible for quality assurance and on-time delivery in subprojects
- Reporting risk management according to MaRisk at TPL level and across projects
- Participating in ABC reporting
- Scheduling and room coordination for project team and management
- Staff administration (onboarding, permissions, point of contact)
- Assisting with the project move and space planning
- Administering SharePoint permissions
- Attended and passed Commerzbank compliance training
- Using SharePoint, MS Project, QG, EPS, and HTML
- Working according to ITIL
Controller, project controlling
Hamburg Commercial Bank AG
- Cross-project controlling in the context of the bank's sale
- Provided temporary support in HSH controlling, using various in-house databases aligned with SAP
- Controlling budgets of various projects via provider contracts
- Maintaining and quality assuring recorded hours of project staff and financial obligations
- Entering funding calls (contracts and project requests), including reconciliation with procurement
- Maintaining and reviewing the financial report
- Creating forecasts for each project
- Using Excel and SAP
PMO, Project Management Assistant
DekaBank
- Project focused on controlling, using agile project methodology
- Responsible for cost controlling using Excel
- Maintaining shadow accounting and passing on contracts to the SAP team
- Tracking budget planning
- Creating resource plans, including budget planning, orders, and performance records
- Creating a forecast for the follow-up project proposal based on resource plan, project plan, and performance records
- Ensuring timely provider contracts and executing orders according to bank processes
- Independently administering project staff (onboarding, maintaining project drive, SharePoint, permissions)
- Booking meeting rooms and organizing
- Checking performance records and supporting weekly time reporting
- Using MS Office and Excel (advanced)
- Working with agile methods
PMO, Project Management Assistant
KfW
- Project focused on document reviews
- Preparing status documents for the various subprojects
- Tracking to-dos for the subprojects
- Consolidating the overall status report for project management and other committees
- Solely responsible for conducting all project-related and many cross-project document-level reviews
- Actively planning, inviting, quality assuring, and documenting all review steps up to approval
- Proactively tracking review status for weekly reporting
PMO and Assistant
Commerzbank AG
- Tax change law project
- Creating regular status reports for various committees and the divisional board
- Preparing meeting materials for the divisional board for its regular meetings with departments
- Creating reports
- Acting as interface between project management, projects, and project staff
- Creating presentations for committees
- Assisting in improving bank-wide processes according to ITIL
- Organizing and supporting workshops (booking locations, ordering materials, printing signs)
- Restructuring file storage
- Coordinating appointments
- Creating project documentation
- Onboarding, training, and administration of staff
- Proactively tracking to-dos
- Attended and passed Commerzbank compliance training
- Using MS Office, MS Access, and HTML
- Working according to ITIL and agile methods
Support Second Level Exchange
Allianz Global Investors
- Second-level support in the Exchange environment for daily operations
- Support via phone and email
- Resolving, tracking, and handling incidents in ServiceNow
- Documenting tickets in ServiceNow
- Problem management
- Assisting in user access administration
- Granting permissions
- Solving user issues
- Troubleshooting via Active Directory, especially for mail
- Restoring data, backups, and user profiles
- Creating reports
- Developing practical solutions
- Using ServiceNow and Active Directory
Assistant
Ericsson
- Project for new microwave stations for mobile communications
- Planning the setup for the microwave link
- Maintaining the order database (Sitehandler) with interface to customers and subcontractors
- Processing and handling technical call-offs and workpacks for new assignments
- Initiating assignments
- Checking information for completeness and documenting all relevant details according to guidelines and format (site, technical microwave accessories)
- Maintaining the filing structure and documentation
- Training new employees on the database
- Reviewing and processing commissioning protocols for the customer
- Responsible communication interface with the customer
- Using MS Office
- Working with agile methods
Project Assistant
Bertelsmann, Arvato
- SAP project support as project assistant
- Right hand of the project management
- Point of contact and link between project team and project management
- Employee administration (onboarding, organization, and communication)
- Writing minutes
- Managing and reporting time tracking of project members
- Creating and proactively tracking the project's to-do list
- Reviewing and finalizing the technical concepts for the client (error check, consistent formatting, plausibility check, readability)
- Assisting in process modeling
- Improving processes according to ITIL
- Planning workshops
- Communicating with the customer
- Using MS Office
- Working with agile methods
Project Assistant
Nord-Micro
- Project to complete the new Airbus A350XWB
- Right hand of the program manager
- Interface between project team, program, and project management
- Responsible for change management
- Documentation in English and German for internal use and for the client Airbus
- Creating presentations in English and German
- Preparing the monthly status report in English, both internal and for Airbus
- Taking minutes in English and German
- Proactively tracking to-dos
- Creating and maintaining complex directory structures
- Creating the required templates
- Using MS Office and SharePoint
- Working according to ITIL and agile methods
Project Assistant
DHL
- Software rollout project, joined towards the end due to PMO absence
- Tracking to-dos
- Taking minutes
- Responsible for timely shipping of required hardware
- Creating forms and templates
- Inventory of existing hardware and rollout-relevant components
- Creating progress reports
- Managing the project mailbox and responsible communication
- Data entry
- Using MS Office
- Working according to ITIL and agile methods
PMO and Project Assistant
Delta Lloyd
- Supported management in purchasing
- Served as the communication link between project team members and project management
- Initiated and created the company's first project handbook on my own initiative, which was well received by the board and bound as a book
- Solely responsible for setting up and implementing risk management that didn't exist before
- Supported process design and documentation according to ITIL
- Created all presentations and all project documentation (excluding technical concepts)
- Designed and implemented the company's first project intranet site on my own initiative
- Created all status reports, including for the steering committee and the board
- Created required templates and forms
- Took minutes in meetings and tracked to-dos
- Developed automation with Excel macros to digitize manual tasks and reduce effort for future adjustments due to legal changes
- Used MS Office and Excel macros
- Worked according to ITIL and agile methods
Project Assistant
Commerzbank AG
- Worked on a migration project
- Prepared and successfully implemented actions for a project audit shortly after project start
- Designed, coordinated, and created the entire file storage structure
- Designed, coordinated, and created all project documentation, including the project handbook, MS Project plan, progress reports, client reports, draft correspondence, status reports, and presentations
- Supported process modeling according to ITIL
- Created and tracked to-do lists
- Coordinated cross-departmental tasks
- Served as liaison between project team members and project management
- Responsible for the project's intranet presence
- Moderated meetings
- Coordinated the setup of a test environment for product testing
- Planned, coordinated, and tracked product acceptance tests in the test environment
- Assisted with the project closure report
- Participated in and passed Commerzbank's compliance training
- Used MS Office
- Worked according to ITIL and traditional methods
Temporary Project Assistant
Deutsche Post AG
- Provided project assistance in daily operations
- Prepared meeting minutes, especially for conference calls
- Tracked and reported project status
- Assisted with project planning
- Managed a virtual team room
- Acted as liaison between project team members, project management, the client, and customers
- Used MS Office
Office Management and Assistant to the Branch Manager
NorCom Information Technology AG
- Covered office management and assisted the branch manager during absences
- Responsible for office management of the branch, including creating necessary templates
- Proofread proposals
- Translated foreign correspondence into English
- Responsible for outgoing correspondence
- Responsible for all invoicing: creating all outgoing invoices based on contracts in MS Navision Financials and reviewing all incoming invoices
- Managed reception area
- Documented accounting processes and integrated them into data flows using self-created automation files in Access
- Independently coached and trained employees for client interviews
- Assisted with the branch manager's correspondence and covered internal duties
- Used Microsoft Navision Financial and MS Office
Project Office
Commerzbank AG
- Worked on the Tax Amendment Act project
- Served as liaison between project team members and project management
- Onboarded and administered project staff
- Supported project management
- Designed and implemented the project's and related projects' intranet presence in HTML
- Conducted HTML and intranet training
- Designed and implemented the project's filing structure
- Planned access permissions using a rights matrix
- Created required templates
- Assisted with project planning in MS Project
- Created the project handbook
- Participated in and passed Commerzbank's compliance training
- Created a protocol database with a graphical interface for full-text search, generating minutes, tracking open items, and automatic report generation in Access and Word
- Supported controlling of the overall project and subprojects according to ITIL with self-created components (controlling database, Excel watchlist, risk matrix, document matrix, resource plan, automation files)
- Created and maintained a database for controlling contracts with subcontractors, resources, durations, milestones, and critical points of interest
- Took minutes in meetings and project manager roundtables
- Took minutes and maintained live documents at two roundtables with representatives from leading banks
- Organized tasks independently within the project and project office
- Moderated meetings
- Documented the project
- Contributed to the project closure report
- Used MS Office
- Worked according to traditional methods
Support Team Member (Credit Card Testing)
Commerzbank AG
- Credit card project tests, joined the support team toward the end
- Served as the link between customer and bank
- Independently conducted and documented credit card tests
- Monitored credit card payment traffic at the host level
- Tracked open issues and tasks
- Provided 2nd level helpdesk support
- Supported national and international customers
- Created presentations and minutes
- Assisted in handing over the project to an external service provider
- Completed Commerzbank compliance training with a passing grade
- Worked on host systems
Technical Documentation
Hessische Landesbank
- Prepared initial project documentation
- Took responsibility for creating the project documentation for the first time
- Created presentations
- Drafted technical concepts
- Used MS Office
- Worked with traditional methods
Project Assistant, Technical Documentation
Commerzbank AG
- Euro conversion project
- Served as project assistant, independently organizing and executing all tasks
- Designed, implemented, and maintained project concepts
- Assisted with project planning
- Acted as communication link between project management and team members
- Organized meetings
- Created presentations
- Proactively tracked to-dos and follow-up actions
- Led the documentation team
- Prepared reports for the project manager
- Helped with the project closing report in Word and HTML
- Used MS Office
- Worked with traditional methods
Document Controller
BKV Vibro
- Specialized in machine monitoring solutions
- Prepared customer documentation in English
- Low workload
- Created, maintained, and quality-checked customer documentation
- Used Adobe Acrobat Pro, MS Word, MS Excel, and MS PowerPoint
- Worked with agile methods
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Professional Services, Automotive, Telecommunication, and Aerospace and Defense.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Finance, Accounting, Operations, and Sales.
Summary
- Experienced all-rounder
- High-level expert in PMO, documentation, risk management
- Process management and controlling
- Experience in project management, proficient in strategic planning
- IT affinity but also business area experience
- Flexible and fast execution
- Banking experience
- Almost 20 years of project experience
Skills
- Project Management / Pmo
- Risk Management And Analysis According To Marisk
- Successfully Support Project Managers
- Documentation / Document Controlling
- Quality Assurance (Quality Gates, Tests, Project Goals)
- Establish And Carry Out Risk Management, Reviews, Analysis According To Marisk
- Process Optimization, Process Mapping (Including In Cms Tools)
- Develop And Create Concepts And Manuals (Functional And Technical)
- Competent In Strategic Planning
- Very Independent, Organized, And Have Common Sense
- Fast Comprehension, Even When Dealing With Complex Topics
- Structured Working And The Ability To Explain Matters To Others And Teams
- Meeting Moderation, Coaching
- Communicative
- Ms Office / Ms Office 365 (Generally Above-average Ms Office Skills)
- Adobe Acrobat Pro And Adobe Tools
- Document Management (Quality Assurance, Reviews, Reports)
- It / Cloud Applications
- Ms Project
- Visio
- Sap
- Creating Presentations With Ms Powerpoint, Especially For Senior Committees (Experience Up To Board Level)
- Controlling Via Excel (Advanced), Ms Project, Shadow Accounting, Also Sap
- Experience Creating Resolution-independent And/or Mobile Intranet Sites Or Other Websites In Html Or Content Management Tools
- Understanding Of Requirements, Both Technical And Content-related
- Html Knowledge
- Excellent (Above-average) Skills In Ms Office (Including 365) And Related Components (Visio, Ms Project, Etc.) As Well As Add-ons
- Very Good Knowledge Of Adobe Applications: Acrobat Pro And Other Adobe Tools
- 2 Years Of Experience In Graphic, Banner (Animated), And Video Editing With Adobe Premiere
- Adobe Rush
- Adobe Encoder
- Indesign
- Photoshop Ps / Xd
- Well Familiar With Current Technologies Common In Telecommunications
- Media Streaming
- Video Editing
- It Network Infrastructure
- Interactive Media
Languages
Statistics
Experience
Global Experience
Expertise
Profile
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