Mario Mai - Product / Solution Owner B2B Webshop Applications

Q: Where is Mario based?

Mario is based in Frankfurt, Germany and prefers 100% remote projects.

Q: What languages does Mario speak?

Mario speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Mario have?

Mario has at least 21 years of experience. During this time, Mario has worked in at least 10 different roles and for 10 different companies . The average length of individual experience is 2 years and 10 months . Note that Mario may not have shared all experience and actually has more experience.

Q: What is Mario's latest experience?

Mario's most recent position is Product / Solution Owner B2B Webshop Applications at Triumph International AG .

Q: What companies has Mario worked for in recent years?

In recent years, Mario has worked for Triumph International AG , Nestlé Waters GmbH , and Deutsche Bahn AG .

Q: Which industries is Mario most experienced in?

Mario is most experienced in industries like Food and Beverage , Information Technology , and Fashion . Mario also has some experience in Transportation , Manufacturing , and Retail .

Q: Which business areas is Mario most experienced in?

Mario is most experienced in business areas like Information Technology , Project Management , and Supply Chain Management . Mario also has some experience in Sales , Marketing , and Quality Assurance .

Q: Which industries has Mario worked in recently?

Mario has recently worked in industries like Fashion , Transportation , and Food and Beverage .

Q: Which business areas has Mario worked in recently?

Mario has recently worked in business areas like Information Technology , Project Management , and Product Development .

Recommended expert

Frankfurt, Germany

Experience

Oct 2022 - Dec 2024

2 years 3 months

Product / Solution Owner B2B Webshop Applications

Triumph International AG

Further development and stabilization of existing IT solutions and interfaces to SAP, Salesforce.com, PIM (master data) and DAM (digital asset management)
Project management / Business Relationship Manager / service management
Communication between business units and IT
Managing internal and external resources in implementing enhancements
Coordinating integration efforts with internal and external partners
Reviewing functional specifications

Jun 2022 - Sep 2022

4 months

CRM Consultant and Business Analyst for Sales Software in SAP Environment

Nestlé Waters GmbH

Identifying, capturing and documenting the current situation and requirements from business stakeholders
Creating functional specifications, reviewing technical specs from external development firms
Preparing reports and KPIs for field force management
Coordinating internal and external project staff in an internationally distributed team
Collaborating with other teams like supply chain and master data management
Testing, problem analysis and test coordination
Release management, rollout and training of users
Training support teams for live operations and providing 3rd-level support

May 2020 - May 2022

2 years 1 month

Service Delivery Manager

Deutsche Bahn AG

Central coordination of processes required for operations with internal and external staff and service providers
Incident detection and tracking
Release and change management
Asset and configuration management
Creating and communicating reports on current status
Designing, monitoring and ensuring the conditions for operational service processes

Jan 2020 - Apr 2020

4 months

SAP CRM - C4C Consultant / Business Analyst

ANWR Group

Assessing the current situation and deriving recommendations for more efficient use of the SAP C4C solution for the field sales force
Defining targets for sales relevant processes in coordination with management
Implementing improvement suggestions for optimized and more efficient user workflows in SAP C4C
Redefining reports to measure sales performance

Aug 2018 - Sep 2018

2 months

Sweden

Project Lead IT System Integration via SAP Interfaces to Sales

Galderma S.A.

Feasibility study on compliant integration of a cloud solution into the SAP ERP landscape
Gathering and documenting requirements for SAP interfaces for orders, delivery status, pricing conditions, material and customer data
Defining project responsibilities, resource and cost planning, and schedules
Coordinating with internal and external stakeholders (supply chain, messaging, sales) in an internationally distributed team

Jan 2018 - Dec 2019

2 years

CRM Consultant and Business Analyst for Sales Software

Nestlé Waters GmbH

Gather and document the current situation and business stakeholders' requirements
Create functional specifications and review technical specs from external development partners
Develop reports and KPIs to manage field sales
Coordinate internal and external project members in an internationally distributed team
Collaborate with other teams like supply chain and master data management
Test, analyze issues, and coordinate testing
Manage releases, rollouts, and train staff
Guide support teams for live operations

Dec 2013 - Dec 2017

4 years 1 month

Business Analyst / Project Manager in marketing & sales for international multi-year IT projects

Nestlé S.A.

Gather and document the current situation and business stakeholders' requirements
Derive recommendations considering the global IT strategy and applying best-practice processes according to industry standards
Create functional specifications for customizations, developments, and interfaces; review technical specs from external development firms
Coordinate internal and external project members in an internationally distributed team across sales, supply chain, customer service, and master data
Handle data migration and conversion
Develop reports and KPIs for field sales management
Plan, monitor, and ensure program milestones (design, build, test, migration/cutover)
Align subsequent phases and manage releases
Present project status to management
Drive management decisions
Conduct testing and coordinate testing
Hand over to end users, including training and training coordination

Dec 2013 - May 2014

6 months

IT Consultant / Business Analyst for eCommerce webshop integration

Freshtrade GmbH

Gather and document the current situation and requirements
Technically integrate two webshops with plentymarkets.com
Perform data migration
Integrate with Amazon, PayPal, eBay, and Rakuten
Define and configure workflows

Nov 2007 - Nov 2013

6 years 1 month

Business Analyst and project team member in CRM and supply chain projects

Nestlé Deutschland

Plan, monitor, and ensure program milestones (build, test, migration/cutover)
Develop requirement catalogs related to SAP ERP and CRM
Conduct feasibility analyses (blueprint)
Create functional specifications for offshore development teams
Develop reports and KPIs for field sales management
Manage change and release processes
Conduct and coordinate tests
Migrate and convert data from legacy systems into CRM and SAP ERP
Organize and deliver training
Act as the point of contact for live markets for issues with development and support teams

Sep 2002 - Feb 2005

2 years 6 months

Software Developer

Salt Solutions GmbH

Set up two servers for the database
Install Oracle database and configure a standby solution
Set up data backup
Further develop server and client software
Test and troubleshoot
Redesign and rework existing interface control

Sep 2000 - Sep 2001

1 year 1 month

Software Developer

Heyde AG

Programming interfaces between the warehouse management system and the merchandise management system
Development of an Oracle Forms application including DLL and PLL files (drivers) for detecting and controlling devices connected to the PC (scales, contour scanners)
Evaluation of print software (JetForm Central, DETEC Lasersoft) including installation, testing, and support requests
Further development of the existing solution based on customer requirements
Further development of an existing process control for a database application
Testing, bug fixing, and documentation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Food and Beverage, Information Technology, Fashion, Transportation, Manufacturing, and Retail.

Food and Beverage

Information Technology

Fashion

Transportation

Manufacturing

Retail

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Supply Chain Management, Sales, Marketing, and Quality Assurance.

Information Technology

Project Management

Supply Chain Management

Sales

Marketing

Quality Assurance

Summary

Senior CRM consultant and expert in marketing and sales processes at international level (>15 years)
Product Owner for technical CRM applications
Senior business analyst for sales and supply chain processes like direct store delivery and logistics
Interface specialist
Strong technical understanding from a developer background

Skills

Consumer Goods / Retail (15 Years)
Logistics (7 Years)
Pharma (1 Year)
Agile With Scrum, Lean
Waterfall Models
Sap Crm And C4c (Cloud For Customer)
Sap Erp - R/3 Sd, Mm, Hr
Sap Xi / Pi
Sap Solution Manager 6.0
Sap Isi
Inriver
Bynder
Boomi
Salesforce.com
Afs Retail Execution (Afs Technologies, Phoenix - Now Exeedra) All Versions
Visicom Direct Store Delivery (Dsd)
Newspage By Accenture For Direct Store Delivery
Hp Alm
Hp Service Manager
Peregrine Service Center
Atlassian Confluence
Atlassian Jira
Servicenow
Microsoft Excel
Microsoft Project
Microsoft Word
Microsoft Powerpoint
Microsoft Access
Microsoft Sharepoint
Ms Sql Server
Plentymarkets.com E-commerce Erp
Strong Crm, Sales Process And Supply Chain Specialization
Project Work In Large, International And Complex It Projects
Strong Affinity For Interface And Business Analytics Topics
Confident Presence With Strong Solution Orientation
Very Good Presentation And Rhetorical Skills, Including At Management Level
Excellent Ability To Analyze Complex Gaps In Business Processes And Provide Fast, Efficient Solutions
Working In National And Global Teams With Multicultural Makeup
Independent, Responsible Way Of Working And Strong Organizational Skills

Languages

German

Native

English

Advanced

Education

Diploma in Business Informatics (University of Applied Sciences) · Business Informatics · Dresden, Germany

Statistics

Experience

Total positions 11

Experience in Food and Beverage 12.5 y

Avg length 1 y 10 m

Longest experience 6 y

Global Experience

Countries worked in 1 (Sweden)

Primary country Sweden

Expertise

Recent roles Product / Solution Owner B2B Webshop Applications, CRM Consultant and Business Analyst for Sales Software in SAP Environment, Service Delivery Manager

Main industries Food and Beverage, Information Technology, Fashion

Main business areas Information Technology, Project Management, Supply Chain Management

Profile

Created

January 2025

Last Update

February 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Mario based?

Mario is based in Frankfurt, Germany and prefers 100% remote projects.

What languages does Mario speak?

Mario speaks the following languages: German (Native), English (Advanced).

How many years of experience does Mario have?

Mario has at least 21 years of experience. During this time, Mario has worked in at least 10 different roles and for 10 different companies. The average length of individual experience is 2 years and 10 months. Note that Mario may not have shared all experience and actually has more experience.

What roles would Mario be best suited for?

Based on recent experience, Mario would be well-suited for roles such as: Product / Solution Owner B2B Webshop Applications, CRM Consultant and Business Analyst for Sales Software in SAP Environment, Service Delivery Manager.

What is Mario's latest experience?

Mario's most recent position is Product / Solution Owner B2B Webshop Applications at Triumph International AG.

What companies has Mario worked for in recent years?

In recent years, Mario has worked for Triumph International AG, Nestlé Waters GmbH, and Deutsche Bahn AG.

Which industries is Mario most experienced in?

Mario is most experienced in industries like Food and Beverage, Information Technology, and Fashion. Mario also has some experience in Transportation, Manufacturing, and Retail.

Which business areas is Mario most experienced in?

Mario is most experienced in business areas like Information Technology, Project Management, and Supply Chain Management. Mario also has some experience in Sales, Marketing, and Quality Assurance.

Which industries has Mario worked in recently?

Mario has recently worked in industries like Fashion, Transportation, and Food and Beverage.

Which business areas has Mario worked in recently?

Mario has recently worked in business areas like Information Technology, Project Management, and Product Development.

What is Mario's education?

Mario attended education in Business Informatics.

What is the availability of Mario?

Mario is immediately available full-time for suitable projects.

What is the rate of Mario?

Mario's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.