SugarCRM Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used SugarCRM
Matthias Schneider
Last position:
Overall Project Coordinator at Bundeswehr Informatik (BWI GmbH)
- PMO lead for Security Clearance 2 (SÜ2) cleared
- Reporting to sub-program management GMN
- System maintenance 25+
- Functional control and coordination of Jira setup
- Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
- Development of program-wide knowledge management using Confluence, creation of Jira concept
- Development of an access concept for all project tools
- Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
- Development of a concept for introducing automation approaches in existing tools
- Creating intranet articles as project marketing
- Responsible for project governance through reporting and resource planning in the sub-program
- Agile further development of the project method
- Gathering customer requirements (requirements engineering)
- Preparation and support of contract negotiations (7-year term, budget of over 500 million)
Alexandra Korolija
Last position:
Interim Head of Marketing at Moeller Medical
- Vacancy cover during extensive personnel changes and ongoing professionalization and digitization initiatives
- Leadership and stabilization of the marketing team and improvements of marketing organization, processes and infrastructure
- Development of team roles, working methods and internal collaboration
- Establishment of digital marketing structures, CRM and marketing operations initiatives
- Introduction of AI-driven workflows for content and knowledge management
- Sharpening of positioning in the business units OEM and Aesthetics
- Management of strategic projects such as Microsoft Dynamics Customer Insights implementation and international brand protection projects
- Team stabilization despite extensive personnel changes
- More efficient marketing processes and reduced operational complexity
- Foundation laid for further digitization and growth initiatives
Rüdiger Schulz
Last position:
Full-Stack Software Engineer / Consultant for Digitalization at ARTEVENT
Designed, built, and launched an internal event planning web application used by over 100 department leads for a large event, despite having no dedicated testing phase.
Ensured smooth, failure-free operation during first production use, leading to the tool being adopted for future events.
Automated catering calculations and related workflows, significantly reducing email communication and manual computation effort for meal planning.
Managed deployment and hosting on a Linux server using Coolify, including application setup and runtime operations.
Hired and guided a communication designer on UX while independently owning all technical decisions and implementation.
Axel Gierspeck
Last position:
Management Consultant, Business Analyst at SEFE Energy GmbH
- Process management, project management
- Business process modeling market-to-order, order-to-cash
- Replacement of an existing CRM system
- Salesforce energy & utilities cloud, Aurea CRM, SAP-Signavio, iGrafx
Carlos Medina
Last position:
Implementation in Pimcore/Shopware
- Consulting, design, analysis, software architecture and development
- Designing, developing, and implementing a Pimcore environment and connecting multiple external API systems in a Kubernetes environment, as well as various PIM and ERP systems
- Technologies: Unix environment, design, Symfony development, PHP 8+, software architecture, MySQL/SQL, shell scripting, Git DevOps tasks, AI coding support, Pimcore 12, Shopware 6
- Team size: >10 people
Adnan Karabegovic
Last position:
Chief Information Officer at ARLANXEO Deutschland GmbH
- Executed post-carve-out stabilization, system consolidation and cybersecurity uplift. Re-assessed system landscape and assets and designed new IT strategy for future. Implemented new IT operating model focusing on product-centric organization and re-internalization of critical resources.
- Successfully designed new IT operating model of the company, based on massive reduction of external dependencies, insourcing of key positions and upskilling of employees.
- Massive reduction of IT cost in the first three years (-40m$), bringing IT spend level below Gartner industry benchmark (1.27%).
- Introduced new product-centric organization based on fusion teams between business and IT across the company.
- Administered implementation of corporate-wide IT/OT cybersecurity program with more than 60 projects.
- Continuous improvement of enterprise IT/OT cybersecurity maturity level with significant increase in the first two years (CMMI >3.5, C2M2 >2.5).
- Governed successful implementation of the business transformation program within IT area by overachieving the savings target by $8m.
- Initiated and created new cloud-based data management platform based on best-in-class technology.
- Implemented first company-wide Microsoft Copilot AI program based on various business cases, leveraging GenAI and AgenticAI.
Peter Streibel
Last position:
Rollout Manager at Siemens Healthineers
- Cisco SDA LAN network
- Transition and transformation
Benjamin Schötz
Last position:
CRM strategy & requirements analysis for marketing campaigns in the automotive sector at AUDI AG
- Development of strategies, processes and system requirements to further develop the lead and campaign streams of a Salesforce system for the subsystems Sales Cloud, Marketing Cloud and Analytics Cloud
- Gathering and creation of marketing strategy concepts for direct sales, focusing on lead generation for new and existing customers
- Analysis and optimization of existing and new contact points
- Derivation of system requirements and user tests for new developments
- Establishment of a requirements and implementation process for business needs at the interface between CRM strategy and marketing system operations
- Facilitation of ideation workshops with the project's stakeholders
- Mediation between business and technical project stakeholders
- Analysis and post-documentation of existing marketing strategies and the system functions already created for them
- Analysis of target groups and pre-system data quality as a foundation for new CRM strategies
- Consultation on content and asset strategy for marketing campaigns
- Definition of KPIs and other performance criteria for the system and CRM strategy
Salvatore Lorenzo
Last position:
Senior IT Consultant / Principal Solution Architect at Freelance
Led large-scale legacy modernization and cloud migration programs for enterprise and banking clients across Europe.
Directed the migration of 2500+ Lotus Notes mailboxes to Microsoft 365 (Outlook) using Azure VM with Binary Tree application.
Architected and delivered transformation of legacy Lotus Notes applications to ServiceNow, SharePoint and AWS ECS (RDS MySQL, Secrets Manager).
Designed and governed Java Spring Boot microservices architectures deployed on AWS ECS, using Terraform to replicate infrastructure.
Organized Agile/Scrum sprints with daily stand-ups, reviews and retrospectives.
Implemented DevOps practices, including CI/CD pipelines and Jenkins automated tests for deployment and performance monitoring.
Managed international offshore teams by defining KPIs, resolving delivery risks, and ensuring on-time execution.
Collaborated during ServiceNow ITSM implementation.
Owned budget planning, cloud cost optimization, financial reporting, and executive dashboards.
Delivered KPI/SLA monitoring application in Lotus Notes, automating tasks and improving Excel reporting efficiency by 100%.
Reduced post-migration stabilization time by 30%.
Improved user experience and platform adoption across migrated systems.
Technology stack: AWS ECS, RDS MySQL, Azure VM, SharePoint, ServiceNow, Java 8, Spring Boot, JUnit, HCL/IBM Lotus Domino & Notes
Alexander Pohl
Last position:
Head of integration for six country subsidiaries at XSYS Holding
- Analyzed the required scope of processes, infrastructure, and SAP for integrating the MacDermid subsidiaries
- Validated proposals from the new service providers
- Managed the collaboration and tracked the tasks of business and IT experts
- Coordinated communication and the PMO
- Created cutover plans in three waves for SAP conversion, Salesforce, and Ariba
Peter Langheinrich
Last position:
Zoho Consulting and Development at Zuperstars mit Z wie Zoho
- Consulting on functional topics and their feasibility with Zoho technologies
- Implementing solutions based on Zoho
- Integrating Zoho solutions with third-party systems
- Performing data migrations
- Training and support
Kamal Tarik Rana
Last position:
Design and development of a requirements verification tool based on the INVEST principle at Ranasoft Internet Technologies
- Design of requirement verification based on the INVEST principle
- Implementation of the prediction model with scikit-learn and BERT
- Implementation of the web client with ReactJS and FastAPI
- Adaptation of the T5 model to improve user story generation according to the INVEST framework
- Certification of NLP and scikit-learn
- Technologies: Python, NLP, Scikit-Learn, BERT, T5, ReactJS, FastAPI, Cursor Visual Paradigm, Visual Studio, Draw.io, NSIS, vite, Electron
Alexander Königschulte
Last position:
Subproject Manager IT Migration (Carve-out) at EWE / WCG
- Carve-out of Wärme+ customers from EWE to the new company WCG with around 24,000 metering points.
- Development of a migration approach, data migration, process redesign and migration.
- Management of service providers, reporting to the steering committee and executive management.
- Tools: Jira, SharePoint, Draw.io, SAP S/4, SAP PM, WILKEN (ENER:GY, P5), carve-out.
Heinrich Scharp
Last position:
Lecturer at Fresenius University of Applied Sciences
- Startup planning (until Summer term 2020)
- Holistic value creation systems (business ethics)
- CSR (since winter term 2019/20)
- Leadership and organization
- Strategic and operational planning (until Summer term 2015)
- Strategic sales management
Bernhard Gerhard
Last position:
Business Analyst / AI Process Consultant at SWM Stadtwerke München GmbH
- Process analysis & optimization in HR
- Consulting on the implementation of AI applications
- Digitalization & automation
- Project management in the HR transformation environment
Discover over 15,000 top freelancers
Statistics of experts using SugarCRM
Aggregated from the professional profiles of matched freelancers.
Experience
25 years
Position duration
2.9 years
Positions per freelancer
18
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Professional Services, Automotive
Certification focus areas
Information Technology, Project Management, Product Development
Bachelor's degree or higher
83%
Master's degree or higher
50%
Certifications per freelancer
4
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using SugarCRM
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
CRM Setup
SugarCRM is used to manage accounts, leads, opportunities, cases, and customer history in one place. It fits companies that want a flexible CRM instead of a rigid out-of-the-box system. Strong specialists turn business rules into clear workflows.
Core Workflows
- Lead, contact, and account structures
- Opportunity stages and forecasting steps
- Case handling and service processes
- Role-based views and approval flows
- Dashboards and reports for teams
These specialists align the CRM with sales, service, and account management tasks. They also keep the setup usable for daily work, not just technically correct.
Ecosystem
SugarCRM work often touches Sugar Sell, Sugar Serve, Sugar Market, and Sugar Integrate. Many projects also involve REST APIs, custom modules, email sync, and data import or export logic. Good professionals know when to configure and when to extend.
When to Bring in Help
Companies usually need freelance expertise during a new rollout, a migration from another CRM, or a cleanup of a messy instance. In Germany, this often includes collaboration with local sales and service teams, sometimes in German and sometimes in English. Remote work is common when the process is already clear.
What Good Specialists Do
Strong SugarCRM professionals focus on data quality, process fit, and maintainable changes. They document fields, workflows, and integrations so the system can be handed over cleanly. They also test permissions, alerts, and reports against real user needs.
Typical Deliverables
- CRM configuration and field design
- Workflow automation and business rules
- Integration with ERP, email, or support tools
- Data migration and deduplication support
- User training and handover notes
The best experts do not just build screens. They make sure SugarCRM supports how the company sells, serves, and follows up on customers day after day.
Frequently asked questions
Everything clients usually want to know about SugarCRM, in one place.
SugarCRM is used to manage customer data, sales pipelines, service cases, and account history in one system. Companies rely on it when they want a CRM that can be adapted to their process instead of forcing the process into a fixed template. It is often used for sales operations, support tracking, and reporting.
SugarCRM is usually chosen when flexibility and process control matter more than a very standard setup. Compared with Salesforce, it can feel more focused on tailored CRM work and less on broad ecosystem size. Compared with HubSpot, it is often a better fit for more complex internal workflows and integrations.
A strong SugarCRM specialist usually knows data modeling, API work, workflow design, and basic integration patterns. Knowledge of email sync, reporting, import cleanup, and permission design also helps. If the project touches sales or service operations, business process thinking matters as much as technical skill.
A small SugarCRM setup may only need one experienced specialist for configuration and light customization. A migration, integration, or multi-team rollout needs someone who has handled data quality, business rules, and testing before. The more the CRM is tied to daily sales or support work, the more important proven hands-on experience becomes.
Yes, SugarCRM is often connected to ERP systems, email tools, support desks, and marketing software. Good specialists can use the API layer and integration tools to keep customer data in sync. The key is to define which system owns each data set before the build starts.
For many SugarCRM projects, remote collaboration is enough, especially for configuration, integration work, and reporting. In Germany, on-site workshops can still help at the start of a migration or process redesign when local teams need to agree on workflows. The best setup depends on how much process discovery is still open.
A good SugarCRM expert asks about real users, data sources, and the current process before suggesting changes. Look for clear documentation, clean field design, sensible automation, and careful testing of permissions and reports. Strong work is easy to hand over and does not create avoidable complexity.
Yes, SugarCRM is sometimes still searched as Sugar, especially by people who know the older naming. When hiring, it is smart to use both terms in your search and brief. That helps you reach specialists who know the product under either name and understand its current setup.
The average hourly rate of freelancers in Germany who have used SugarCRM in their recent projects is 116 €, which corresponds to a daily rate of about 928 € based on an 8-hour working day.
Of the freelancers in Germany who have used SugarCRM in their recent projects, 83% hold at least a Bachelor's degree and 50% hold at least a Master's degree.
On average, freelancers in Germany who have used SugarCRM in their recent projects have 25 years of professional experience, with a single engagement typically lasting around 2.9 years.
The most common languages among freelancers in Germany who have used SugarCRM in their recent projects are German (100%), English (100%), and French (53%).
The most common industries among freelancers in Germany who have used SugarCRM in their recent projects are Information Technology (100%), Professional Services (68%), and Automotive (47%).
The most common business areas among freelancers in Germany who have used SugarCRM in their recent projects are Information Technology (100%), Project Management (95%), and Operations (79%).
Main locations of FRATCH Experts, who have recently used SugarCRM
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
