Microsoft Dynamics CRM Expert in Germany
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Meet FRATCH Experts in Germany, who have recently used Microsoft Dynamics CRM
Matthias Schneider
Last position:
Overall Project Coordinator at Bundeswehr Informatik (BWI GmbH)
- PMO lead for Security Clearance 2 (SÜ2) cleared
- Reporting to sub-program management GMN
- System maintenance 25+
- Functional control and coordination of Jira setup
- Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
- Development of program-wide knowledge management using Confluence, creation of Jira concept
- Development of an access concept for all project tools
- Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
- Development of a concept for introducing automation approaches in existing tools
- Creating intranet articles as project marketing
- Responsible for project governance through reporting and resource planning in the sub-program
- Agile further development of the project method
- Gathering customer requirements (requirements engineering)
- Preparation and support of contract negotiations (7-year term, budget of over 500 million)
Wolfgang Orgler
Last position:
Business Analyst at Österreichische Post AG
IT systems: Azure DevOps, SharePoint, Opal/Repost, JustinMind, Monday, SAP
Analysis of requirements for branch software
Coordination of intercultural teams
Partly agile project organization
Master data management / DMS
UI/UX design and mockup creation
Requirements documentation
Digitalization of signatures
Stakeholder management and workshop facilitation
Billing/bank transfer
Business analysis / requirements engineering
Ali Aminian
Last position:
Platform Engineer & Software Architect at Yatta GmbH
- Architected the Yatta Integration Layer – a config-driven integration platform on Java 25, Spring Boot 4 (WebFlux), Temporal, gRPC and Kafka, enabling new third-party integrations (e.g. AVS fulfillment) via declarative JSON configs with zero code changes.
- Designed and implemented Tink integration with 0Auth IBAN verification to enhance fraud prevention and account validation workflows with Adyen payByBank.
- Architected and implemented an OpenFGA-based authorization model for centralized management of users, groups, and fine-grained access control in the vendor portal.
- Architected and led delivery of the Yatta API Gateway platform using GraphQL Federation, providing a unified enterprise API layer across distributed microservices with centralized authentication, authorization and request orchestration.
- Replaced NGINX + NLB with Istio service mesh and AWS ALB; rolled out WAF, OAuth (Cognito), IP whitelisting and RBAC across environments.
- Migrated CDC from Confluent Cloud connectors to a self-hosted Kafka Connect + Debezium stack, reducing operational cost by ~80% across multiple environments.
- Implemented the Transactional Outbox pattern with Debezium for reliable, exactly-once event publishing to Kafka with Avro and Schema Registry.
- Migrated dunning/payment-recovery workflows from Airflow to Temporal, achieving 99.9% reliability for settlement handling.
- Optimised Apache Airflow with deferrable sensors to handle 1000+ concurrent DAG runs without scaling the worker pool.
- Refactored a monolithic Terraform codebase into 3 modular projects, cutting deployment time by ~45%.
- Stood up full observability with OpenTelemetry, Tempo, Prometheus and Loki; automated dev/staging/prod with ArgoCD, Image Updater and Helm.
- Collaborated with product, operations and engineering stakeholders to define scalable platform architecture and integration standards aligned with long-term business and operational goals.
Alexander Petitjean
Last position:
Senior Solution Architect at IT.NRW - The IT service provider of the state of North Rhine-Westphalia
- Responsible for the solution architectures of the eGov solution "e-Akte" for KRITIS authorities of the state of NRW, tailored to the specific needs of the customers, as well as ensuring that these solutions can be operated efficiently and reliably
- Modeling the KRITIS IT architecture (cloud infrastructure, cybersecurity and development) using Archimate
- Ensuring IT governance, compliance, data protection, and the establishment of standards in line with the business strategy
- Managing service providers for the eAkte product nscale from Ceyonic
- EAM and LeanIX, documentation of IT systems, interfaces, technologies
- Solution architecture & stakeholder management, including business units & IT teams
Hoa Josef Nguyen
Last position:
AI Architect and Enabler at Inhouse / AI Business
Technologies: n8n, Notion, OpenAI API, Claude, MS AI Foundry, MS CoPilot Studio, MS CoPilot, LLM, Node.js, Vercel, LangGraph, PostgreSQL, pgEdge, pgvector, Docker, LangChain, Ollama, Open WebUI
- Continuous evaluation and prioritization of internal automation needs
- ~20 AI agents in active use: research, content pipelines, document processing
- 5 n8n workflows for automated data and process control
- Architecture built on the same principles as in customer projects: state management, event-driven orchestration, API integration
- Ongoing operation and further development
Moez Seyedan
Last position:
Data Engineer at Loschelder Rechtsanwälte Partnerschaftsgesellschaft mbB
- Designed a future-proof client database for marketing purposes
- Analyzed requirements, designed, and modeled an entity-relationship model
- Consolidated and optimized a client file from various data sources for targeted marketing campaigns
- Worked closely with marketing and IT in an agile environment to iteratively develop the solution
- Technologies and methods: MS Office (mainly Excel), MS Dynamics CRM, MS SharePoint
William Nguyen
Last position:
Senior Business Analyst/Requirements Engineer at Finanzen.Net/Finanzen.Zero
- Analysis of complex business processes and end-to-end user journeys in digital product and platform environments
- Gathering, structuring, and prioritizing business and technical requirements (Functional / Non-Functional Requirements)
- Translating business goals into actionable requirements, user stories, and acceptance criteria
- Conducting stakeholder interviews, workshops, and reviews with business teams, IT, UX, and management
- Creating and maintaining requirement artifacts (BRD, FRD, user stories, process models, decision papers)
- Ensuring consistency between business needs, technical implementation, and product vision
- Close collaboration with development teams to clarify business questions during implementation
- Support with impact analyses (A/B tests), change requests, and scope management
- Quality assurance of implemented requirements including acceptance criteria and business testing
- Advising on the further development of product strategy and roadmap structure
- Prioritizing backlog items based on business value
- Defining and sharpening product goals, KPIs, MVP definition, and other success metrics
- Evaluating new features, tools, and initiatives from a user and business perspective
- Facilitating decision-making between business, product, and technology
- Supporting go-to-market considerations and product positioning
- Sparring partner for product and stakeholder decisions at management level
- Dashboard creation, data modeling, BI report administration, and data analysis in Power BI
Reinhold Mathmann
Last position:
Business Analyst, Proxy PO, Epic Owner, Quality Assurance at Digital Charging Solutions
- Design and supervise implementation, testing and rollout of end-to-end processes and system integrations (frontend & backend)
- Integrate with OEMs (Daimler, BMW/MINI) and CPOs (Ionity and others)
- Introduce CPO discount packages with lifecycle processes
- Implement consenting process for GTC & tariff updates and marketing opt-ins via SAP Emarsys
- Automate blocking/unblocking of customers and integrate MS Dynamics CRM and proprietary 3rd level tool
- Coordinate migration and go-live of new fleet portal
- Migrate PSP from Datatrans to Adyen (credit card, PayPal) and integrate SEPA/BACS with Adyen via webhooks
- Support and enhance OpenInformer billing engine: Oracle→PostgreSQL migration, PostgreSQL upgrade, regression test suite, performance troubleshooting, invoice relocation to Azure Storage
- Identify and analyze fraud cases and implement countermeasures
- Provide problem management, incident support and hypercare after major rollouts
Rahul Joshi
Last position:
Hybris Consultant at Bosch Digital
- Implement Hybris Commerce projects for customer.
- Provide technical implementation of Developer and Integrator portal using Hybris solution.
- Integration with Billing and Payment systems.
- Technical ownership of the solution.
- Introduce best practices in Hybris solution and Java technologies.
- Provide release support on AWS environments.
- Technical focal point for sales and engineering teams.
- Supporting engineering team to scope the requirements and in architecting & designing the solutions.
- Proliferate best practices from one project to others, Knowledge management.
Yaroslav Shargorodskiy
Last position:
Senior Low-Code Consultant at Freelancer
Structured analysis and evaluation of business processes
Gathering, documenting, and prioritizing requirements
Creating business-friendly and technically executable process models
Use of Camunda tools
Deriving requirements and interfaces from BPMN diagrams
Coordination with stakeholders and business units
Translating business requirements into technical solution designs
Implementing efficient and tailored applications
Systematic collection, analysis, and documentation of requirements
Prioritizing and validating requirements in close collaboration with stakeholders
Alignment between business and development to ensure shared objectives
Creating use cases, user stories, and acceptance criteria
Continuous requirements and change management throughout the project lifecycle
Define project goals and create project plans
Delegate tasks and monitor project progress
Monitor budgets and inform stakeholders
Mendix: Architecture, development, and maintenance of custom applications (Microflows, Domain Model, Security, XPath)
Modeling Mendix workflows for process optimization
Develop scalable apps with Mendix including REST/SOAP integration with SAP, SQL, Azure & SharePoint
UI design for Mendix using Atlas UI, Fluent UI, HTML, CSS, JavaScript
Develop web & mobile apps with Mendix using agile methods (Scrum, Kanban)
Implement business logic with Mendix Microflows and Nanoflows
Performance optimization and architecture improvements for Mendix applications
Conduct Mendix training
Create technical documentation and best practices for Mendix
Coaching and mentoring for low-code development with Mendix
Thorsten Lenzen
Last position:
Senior Security Analyst
- Analysis and remediation of security vulnerabilities in a risk assessment system for energy trading
- System analysis
- Threat modeling
- Decision-making on vulnerability mitigation strategies
- Implementation of vulnerability detection mechanisms
- Security scans
- DevSecOps practices
- Technical environment: Visual Studio Code, JetBrains Suite, MS Threat Modeling Tool, DevSecOps, Git, AWS, DynamoDB, SQL Server, Endur, Snowflake, Orca
- Languages: C#, JavaScript, TypeScript, Python, PowerShell, Bash, Terraform, SQL
Olga Methner
Last position:
Telefónica Deutschland Holding AG
- Implemented the BI solution and replaced the old BI landscape
- Led the “Sales Bonus Plan” subproject: expanded the existing solution and migrated to Azure (Databricks)
- Led the “Cognos Migration” subproject: expanded existing data warehouses based on MS technologies (source systems: Oracle), analyzed business requirements and designed the technical solution
- Expanded the relational DWH database
- Developed ETL processes using SSIS
- Developed the multidimensional database (OLAP Cubes/SSAS)
Mohamad Dib-Skhni
Last position:
Project Engineer at BMW Group AG
- Designed and implemented Azure Kubernetes Clusters, and managed DNS and Firewall solutions, enhancing network security and reliability.
- Led projects using Agile Scrum methodologies to streamline development cycles and improve project efficiency.
- Fostered and maintained relationships with suppliers to ensure timely project deliverables and resource availability.
- Managed continuous integration and delivery (CI/CD) pipelines using Jenkins, Sonar, GitHub, Bitbucket, and Terraform within the BMW Azure Cloud environment.
- Utilized Fortify SSC and Contrast AST for robust application security testing.
- Directed DevOps engineering initiatives on the SAP Business Technology Platform (BTP), focusing on streamlining development and deployment processes.
- Service Now governance, risk und compliance (GRC&IRM).
Marco Gabrych
Last position:
CEO & Founder at Dynabryx Consulting GmbH (i.G.)
Christian Schneider
Last position:
Partner and AI Transformation Guide at AI | Market | Dynamics & AI | Content | Excellence
Discover over 15,000 top freelancers
Statistics of experts using Microsoft Dynamics CRM
Aggregated from the professional profiles of matched freelancers.
Experience
21 years
Position duration
3 years
Positions per freelancer
14
Top business areas
Information Technology, Project Management, Product Development
Top industries
Information Technology, Professional Services, Manufacturing
Certification focus areas
Information Technology, Project Management, Product Development
Bachelor's degree or higher
93%
Master's degree or higher
33%
Doctorate
3%
Certifications per freelancer
4
Most common languages
German, English, French
Speak two or more languages
98%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using Microsoft Dynamics CRM
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
Streamlining Customer Relationships with Microsoft CRM
Microsoft Dynamics CRM, now widely integrated into the Dynamics 365 suite, serves as a core platform for managing sales, customer service, and marketing workflows. German enterprises leverage this technology to centralize customer data and automate client interactions. Specialists configure the platform to align with structured business processes.
Key Capabilities of Dynamics CRM Specialists
- Developing custom plugins and workflows using C# and .NET
- Integrating Power BI for advanced business intelligence reporting
- Creating tailored user interfaces using the Power Apps component framework
- Syncing CRM databases with ERP systems like SAP or Microsoft Business Central
Architecture and Tooling Ecosystem
The technology operates within a broad cloud ecosystem. Professionals utilize Azure services, Power Automate, and SQL Server to extend the core platform capabilities. Customizations rely on JavaScript for client-side scripting and the Web API for external data exchanges, ensuring smooth integration with existing legacy systems.
When to Bring in External Dynamics Expertise
Organizations search for external specialists during critical phases of system deployment. This includes migrating on-premise deployments to the cloud or upgrading older system versions. Freelancers are also essential when internal teams lack the specific development knowledge required for complex API integrations.
Collaboration and Language Requirements in Germany
Many German mid-sized companies and large enterprises require specialists who understand local data privacy regulations under GDPR. Collaboration often happens in a hybrid model, combining remote development with on-site alignment meetings. Fluent German is frequently a key requirement to translate business needs into technical configurations.
Identifying Top-Tier CRM Professionals
Experienced professionals demonstrate a deep understanding of both standard configurations and custom development. They avoid over-engineering by utilizing out-of-the-box features where possible before writing custom code. A strong portfolio includes successful migrations and seamless integrations with external enterprise systems.
Frequently asked questions
Questions about Microsoft Dynamics CRM? Start with the answers below.
Companies deploy Microsoft Dynamics CRM to unify sales, marketing, and customer service operations. It allows teams to track client interactions, automate lead nurturing, and resolve support tickets within a single interface. German companies often use it to connect customer data directly with their ERP backends.
While both are enterprise-grade systems, Microsoft Dynamics CRM offers native integration with the Microsoft 365 suite, Azure, and Teams. This makes it highly cost-effective for organizations already running on Microsoft infrastructure. It also provides flexible deployment options, supporting both cloud and on-premise environments.
A well-rounded Dynamics CRM specialist needs proficiency in C# and JavaScript for writing plugins and client-side scripts. They should also understand the broader Power Platform, particularly Power Automate and Power Apps, to build modern, low-code extensions. Experience with Azure integrations is also highly valuable.
Look for a track record of successful enterprise deployments and migrations. A skilled Microsoft CRM professional should be able to explain how they handle data migration from legacy systems without disrupting daily operations. They should also hold relevant certifications in the Power Platform or Dynamics 365 ecosystem.
While software development and configuration for Microsoft Dynamics CRM can be done entirely remote, some physical presence is often preferred. Many German clients request hybrid arrangements, especially during the initial requirements gathering phase or system launch. This helps align technical tasks with business departments.
For technical development tasks, English is often sufficient. However, because Dynamics CRM directly mirrors business and sales processes, specialists who speak fluent German are highly sought after in Germany to conduct workshops with local department leads and translate business workflows into technical specifications.
A professional working with Microsoft Dynamics CRM in Europe must configure the system to comply with strict data privacy rules. This includes setting up automated data retention policies, consent tracking, and security roles. They ensure that sensitive customer information is stored securely within local European cloud regions.
A seasoned Dynamics CRM expert always prioritizes standard out-of-the-box configurations to ensure easy platform updates. Custom development using C# plugins or JavaScript is reserved for unique business logic that standard tools cannot support. Minimizing custom code reduces long-term maintenance costs.
The average hourly rate of freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects is 107 €, which corresponds to a daily rate of about 856 € based on an 8-hour working day.
Of the freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects, 93% hold at least a Bachelor's degree, 33% hold at least a Master's degree, and 3% hold a doctorate.
On average, freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects have 21 years of professional experience, with a single engagement typically lasting around 3 years.
The most common languages among freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects are German (100%), English (98%), and French (16%).
The most common industries among freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects are Information Technology (95%), Professional Services (59%), and Manufacturing (50%).
The most common business areas among freelancers in Germany who have used Microsoft Dynamics CRM in their recent projects are Information Technology (91%), Project Management (77%), and Product Development (73%).
Main locations of FRATCH Experts, who have recently used Microsoft Dynamics CRM
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg 
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FRATCH CEO
