Microsoft PowerPoint Experts in Vienna

Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum

• Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
• Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
• Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
• Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
• Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
• Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
• Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
• Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
• Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
• Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
• Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.

Achievements:

• Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
• Noticeable improvement in communication between development, business, and other stakeholders.
• Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.

• Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
• Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
• Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
• Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
• Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
• Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
• Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
• Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
• Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
• Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.

Refactoring and improving core APIs; implementing client change requests. Setting up metrics, traces, and logs monitoring infrastructure to support operations. Designing GitOps deployment and infrastructure as code. Applications and systems configuration in ArgoCD and Openshift. Confluence documentation of design, approach, and solution. Tech Stack: Java 8 & 21, Spring framework, JSP, JavaScript, Bash scripts, SQL, Grafana Stack, OpenTelemetry, Docker, DB2, Maven, Kubernetes Kompose.

• Design, authorship and finalization of the IT PROD SEC service catalog with eight standardized security services (S-ID001–S-ID008).

• Development of consistent service components & deliverables, RACI assignments and SLA and KPI definitions for each service.

• Integration of BaFin document requirements under DORA into the service descriptions.

• Coordination with IT, compliance, risk and operations teams to validate all service descriptions.

• Specifically for governance & monitoring: definition of governance cadence, evidence delivery processes, audit support and definition of measurable KPIs and measurement methods.

• Ensuring that all services are standardized, measurable and documented in an audit-proof manner.

• Result: Approved service catalog with eight services as a binding basis for delivery, governance and audits; transparent SLAs/KPIs for each service and DORA/BAIT/MaRisk-compliant documentation with clear responsibilities and evidence trails.

• Technologies and tools: Confluence, Jira, ServiceNow, Microsoft PowerPoint, Microsoft Visio, Office 365.

• Consulting in national and international projects in various roles and sectors (banking and finance, public sector, telecommunications, data management, software development)
• Engaging in project management, requirements management, business analysis, process management, IT consulting and coaching
• Delivering sustainable value quickly and efficiently due to high complexity and diversity of projects and expertise
• Emphasizing collegiality and integrity and fostering a positive team atmosphere

• Analysis of extended requirements related to existing controllers in an industrial plant
• Creating concepts for storing and visualizing sensor data
• Communication with PLCs
• Microservice architecture
• Unified architecture
• AI-based evaluations of sensor data
• Technologies used: .NET 8, Minimal API, Postgres, MQTT, RabbitMQ

• EUDR/EUTR system adaptation
• Training
• Process optimization / central procurement
• Framework agreements

• Program delivery: set-up of strategic initiatives from ideation to execution, designing cross-divisional operating models that streamlined delivery across 6 business units.+
• Large scale initiatives: IT project manager of eMobility mobile app development for entire group, cross-country and multi-year initiative, with budget oversight of >2Mn and 20 FTEs.
• Product lifecycle management: delivered the end-to-end SDLC of a key B2B digital mobility application, successfully launching to 10 000+ users while managing vendor partnerships and system architecture.
• Vendor oversight: successfully negotiated and managed multi-vendor contracts, with negotiated contract value of 30% with no impact on scope.
• Architecture definition: definition of system architectures to ensure scalable, cost-effective solutions for the pricing, logistics and mobility domains, integration of 3 back-end systems.
• Digital transformation & coaching: supported group-wide agile maturity as a coach, upskilling pool of over 40 professionals in Product Management to increase delivery predictability and ensure value-driven approach.

• Setup of a new Data Warehouse (Budget ~€15M 2025 – 2026)
• Backend modernization project (Budget ~€5M 2025 – 2026)
• Standard software rollout with custom programming (Budget ~€9M 2025 – 2026)

• Redesign of system error messages for Jira & Confluence
• Evaluation and implementation of new system extensions
• Analysis and design of new business processes with UX expertise
• Support for the implementation of SAFe

• Taking on lateral project leadership, project management and PMO tasks in diverse projects focusing on organizational development, sustainability, change management and strategy implementation
• Supporting projects through designing, planning and facilitating workshops, as well as conducting complex data analyses to derive strategic recommendations and prepare management reports
• Leading internal onboarding for the entire Advisory division and supporting the delivery of international strategy training sessions

• Creation, layout, and quality assurance of market value appraisals
• Research and analysis of land registry and GIS data
• Customer and authority correspondence
• Structuring and optimization of back office processes

• Support for Excel, Word, PowerPoint, Access, Outlook Classic, Outlook Web Access (OWA), New Outlook, and Teams
• Resolving critical OneDrive and SharePoint synchronization problems, including Windows drive error checks
• Conducting focused training to reduce user errors and increase awareness of potential issues

• Plingo ESL app development: Contributed significantly to the development and launch of Plingo, an innovative ESL application designed for kids. Orchestrated the assembly and development of a dedicated engineering team, steering the product from inception to its successful market introduction. The app got 2 million downloads and consistently positive reviews. Acknowledged internationally, Plingo was a finalist in the 2024 Kidscreen and Bett awards and was honored in Israel's national competition for language learning innovation.
• Team leadership & operational improvement: Oversaw the expansion and operational scaling of the company, growing the team from 10 to 50 members. Coordinated efforts across product management, engineering, and content production to improve efficiency and expand operational capacity.
• Customer engagement & feedback: Launched targeted user engagement initiatives, such as surveys and interviews, maintaining a high customer satisfaction rate of 4.8/5. Applied data-driven approaches to refine development processes, shortening product time to market and increasing organizational transparency.