Microsoft 365 Expert in Stuttgart

Responsibility for commercial finance in Central Europe (DACH and Poland), reporting to the EMEA Commercial Finance Director. Monthly financial reporting, forecasting, and variance analysis, evaluation of promotions and special campaigns, management of planning processes including budgeting, as well as preparation of QBR materials up to CFO level. Took over functional leadership in the finance team after the mandate holder was unavailable.

• Capture and analyze stakeholder needs to define clear requirements and make sure the new website meets user expectations.
• Took on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
• Coordinated the implementation of Optimizely as the new CMS, including adapting and integrating all required features to ensure a smooth user flow.
• Ensured the successful integration of features within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
• Actively communicated with stakeholders to gather feedback and make adjustments during the development process, continuously improving the user experience.
• Planned and carried out tests to ensure the quality of the implemented features and that all requirements were met.
• Methods used: Agile methods, SCRUM, SAFe
• Tools used: Optimizely, Jira, Confluence
• Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.

• Managing the operational back office
• Handling quotations and invoicing
• Supporting preparatory accounting
• Coordinating appointments and operational alignments
• Interface management between management, clients, and external partners
• Structuring administrative processes in day-to-day business

By taking over operational back office tasks, management is noticeably relieved. Administrative processes run in a more structured, reliable, and efficient way, creating more time for clients, projects, and entrepreneurial decisions.

• IT Senior Consultant (bank infrastructure, Active Directory, Azure, security, PKI)
• Planning, design, and implementation of cloud solutions based on Microsoft Azure / M365
• Teams, M365, and cloud services
• Vulnerabilities, threats, attacks
• Security analysis, security policy, security architecture
• Conducting meetings and presentations at various management levels
• Organizing and leading team meetings to improve internal communication
• Tools: PowerShell, Active Directory, GPO, DNS, DHCP, scripting

• Worked in areas such as telecommunications, IT, crafts, real estate and business administration.
• Focused on making complex issues understandable, user-friendly and entertaining.
• Project examples: conception and texts for websites, company portraits, image brochures and exposés for the real estate industry; blog posts and whitepapers on digitalization in craftsmanship; podcast scripts on developments in mobile and fixed networks; product and software usability tests and article creation for trade magazines; study evaluations in telecommunications for specialist publishers; conception and realization of magazine supplements on various technical topics; creation of German product catalogs, sales manuals, user manuals, training materials and press releases for consumer electronics companies; other marketing materials.

• Implementation of Rittal MDC’s hybrid data center (on-premises, Azure and local)

• Implementation of backup solution (Azure, Azure local, M365 and Entra ID) with Rubrik

• Application migration and optimization

• Client management (Intune) with Microsoft 365, Office 365 (Exchange Online, OneDrive, MS Teams, SharePoint Online)

• WAN migration and network optimization including Cisco Umbrella, network segmentation and microsegmentation in IT and OT areas

• Implementation of comprehensive WLAN

• Active Directory, Azure AD and Azure tiering model

• Security optimization (NIST, SoSafe, BitSight, SecureScoreCard)

• IT Service Management implementation (ITIL, workflows, ticket system, SIEM and SOC monitoring)

• Strategy consulting and reporting to CIO

• Tendering and selection of service providers for various managed services

• Maintaining operations for IT infrastructure security topics

• Creation, updating and monitoring of project plan/progress, business case and PMO

• Planning and managing work packages, costs, resources, risks, quality, communication and configuration management

• Stakeholder analysis, HR and procurement management

• Holistic view of data security and privacy (IT baseline protection, GDPR)

• Monitoring, reporting and compliance with project management processes and standards

• Review and adjustment of IT service contracts based on customer requirements

• Management of new and existing IT service providers

• Solution design / requirements management

• Defined and established a clear product strategy and roadmap to align product development with business goals and market trends
• Led and prioritized product requirements for cross-functional, international stakeholder groups (TA, brand family, content managers, legal)
• Efficiently managed the development process in international agile teams for on-time and on-budget delivery of critical product releases
• Led product launch and marketing activities in coordination with channel orchestration experts
• Monitored and analyzed product performance metrics (KPIs) to optimize and maximize business value with data-driven insights

• Placed via recruiter 1st Solution with Deutsche Bahn. Supported and advised on Audit and Cyber Security matters there
• Carried out numerous CSAs (Control Self Assessments), with close exchange with application owners and development of possible remediation solutions, and entered them in DB's risk2value tool from vendor GBTEC2
• Advised on the creation of internal and external security risks

• Project focus: Strategic realignment of global market clusters and design of future-proof data architectures.
• Results & achievements:
• TOM design SEA & General Distributors: Development of a hub-and-spoke operating model for Southeast Asia (Thailand, Vietnam, Malaysia, Singapore) including site evaluation. Goal: Achieving significant savings in FTE and EUR.
• Data Intelligence Architecture: Conceptualization of a "Data Intelligence Unit" and a Central Data Hub for Europe, including role and process definition.
• AI-Driven Knowledge Management: Implementation of AI-based knowledge management in after-sales to consolidate heterogeneous sources.

• Investigating the PoC and replacing and refining an existing cloud and IoT power plant control solution for certificate management of renewable energy plants (solar, wind, biomass, etc.) for the largest European renewable energy network operator, including examining the field IoT devices and their integration and network connections, aiming for automated PKI key management.
• Messaging with Kubernetes for large API-connected enterprise applications
• Risk and attack vector analysis, software quality & bug assessments
• Agile workload scheduling via Jira & Confluence
• Evaluation of pub/sub message streams for MQ and Kafka.
• Various tests with “best design approaches” for resilience patterns like circuit breaker designs, throughput measurement and monitoring, bulkhead governors – for robust EA design
• Integration of API management with IBM's API Connect to Kubernetes for platform-agnostic microservices API management designs. Google Apigee
• Solution health check approaches for load burst situations + remedy
• Research and evaluation of potential sub-service providers in the coordinating role as solution manager. CIS20 controls.
• DREAD and STRIDE security assessments.

• Led the central Instore Logistics Team and oversaw support operations across 13 stores in Germany and Luxembourg, ensuring seamless coordination of logistics processes and strategic direction.

• Oversaw all merchandise management processes across stores, eCommerce, and Pick from Store, ensuring alignment, efficiency, and operational consistency.

• Analyzed staffing procedures and personnel costs across support teams, providing data-driven recommendations to the Executive Board for annual budget planning.

• Led continuous improvement initiatives including documentation, KPI development, and performance tracking to drive operational excellence through data-based insights.

• Provided technical support for new store openings and transformation projects, ensuring integration with central logistics and adherence to EU Price Indication Regulation (PAngV).

• Managed optimization and digitalization projects, including piloting digital price tags across stores to enhance efficiency and customer experience.

• Implementation of a new partner management solution
• Epic Owner & Journey Owner in an international environment
• Responsible for epics from blueprinting to commercial launch
• Stakeholder management & reporting

• Leading conferences as event manager
• Curating content & speakers for conference programs
• Managing conference teams
• Communicating with all stakeholders during planning and onsite
• Emergency and crisis management
• Advising clients on event design
• Project planning, management, and completion
• References: FKFS Symposium, DTT Symposium, ETUG User Conference, RETAIL NXT

• Set up and further develop management systems according to DIN EN ISO 9001, 14001, 50001 and IATF 16949
• Audit management (9001, 14001, 50001, 16949) for all system, process and product audits
• Conduct and document process audits according to VDA 6.3
• Organizational development
• Restructuring and turnaround management
• Support in supplier selection, approval and evaluation
• Strategic supplier development and task force management of critical parts
• Process analysis, process modeling, optimization and documentation of relevant materials
• Conduct sample reviews according to VDA-PPF and PPAP including IMDS management
• Project management according to VDA-RGA and APQP
• Complaint management