Microsoft Office Experts in Stuttgart

Responsibility for commercial finance in Central Europe (DACH and Poland), reporting to the EMEA Commercial Finance Director. Monthly financial reporting, forecasting, and variance analysis, evaluation of promotions and special campaigns, management of planning processes including budgeting, as well as preparation of QBR materials up to CFO level. Took over functional leadership in the finance team after the mandate holder was unavailable.

• Capture and analyze stakeholder needs to define clear requirements and make sure the new website meets user expectations.
• Took on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
• Coordinated the implementation of Optimizely as the new CMS, including adapting and integrating all required features to ensure a smooth user flow.
• Ensured the successful integration of features within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
• Actively communicated with stakeholders to gather feedback and make adjustments during the development process, continuously improving the user experience.
• Planned and carried out tests to ensure the quality of the implemented features and that all requirements were met.
• Methods used: Agile methods, SCRUM, SAFe
• Tools used: Optimizely, Jira, Confluence
• Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.

• External consultant for various projects in the automotive industry.

• Data-driven business and performance analysis

• Analysis, interpretation and validation of complex business data

• Identification of trends, risks and potential areas for improvement

• Translation of analytical findings into actionable business recommendations

• Preparation and presentation of results for business stakeholders

• Managing the operational back office
• Handling quotations and invoicing
• Supporting preparatory accounting
• Coordinating appointments and operational alignments
• Interface management between management, clients, and external partners
• Structuring administrative processes in day-to-day business

By taking over operational back office tasks, management is noticeably relieved. Administrative processes run in a more structured, reliable, and efficient way, creating more time for clients, projects, and entrepreneurial decisions.

• Lead and coordinate complex cross-functional projects within LiDAR and software development environments.
• Develop and maintain critical project schedules, monitor work packages, track project baselines, and manage milestone progression via Gantt plans.
• Drive robust project controls by preparing detailed project forecasts, cost analyses, workload planning, and resource tracking.
• Monitor and report core KPIs related to cost, timing, quality, and delivery performance to ensure alignment with organizational goals.
• Design and present executive dashboards, management reports, and steering committee presentations for senior leadership.
• Facilitate seamless communication and alignment between R&D, Quality, Purchasing, Manufacturing, Finance, and international stakeholders.
• Proactively identify risks, maintain comprehensive risk registers, and contribute to mitigation planning and escalation processes.
• Coordinate engineering change requests, assessing their operational impact on project scope, timing, resources, and budgets.
• Drive efficiency through AI-powered process improvements using LEA Suite, structured prompting, workflow automation, and automated meeting documentation.

• System administration of FreeBSD 11, 12 and 13.1 in a secure cloud software solution
• Administration of proxy servers for FITS and its clients, banks and state banks
• Administration of secure internet solutions
• Administration of secure mail solutions and mail gateways
• Administration of Apache 2.4 web servers
• Planning and maintenance of servers and network components in FNT Command
• Incident, change and ticket handling, especially troubleshooting network issues using Splunk and ARS
• Troubleshooting and log file analysis using Splunk Enterprise
• Monitoring with Nagios
• Ordering, provisioning and installation of certificates on Apache web servers, Nginx web servers and load balancers
• Hardware: HP ProLiant DL380 Gen 9 and 10, Cisco Catalyst
• Software: FreeBSD 11, 12 and 13.2, FNT Command, shell scripts, MySQL databases, ServiceNow, ARS, Splunk Enterprise 8.15

The project covered the introduction of SAP S4HANA including EWM. The customer manufactures tools for the international market, with 300 production orders and 2,000 shipments to be processed every day. The project started with the "Explore phase," where the target business and SAP processes were defined, and ended with reaching the productivity goals with S4HANA. My role was Key User Trainer and optimizing the live processes.

• Support of test management and consulting on replacing the existing core system for non-life insurance with a modern IT platform.

• Planning and controlling test execution as well as test analysis.

• Documentation of test results in JIRA/XRAY and defect management.

• Creating and continuously updating checklists to ensure quality.

• Creating Confluence pages to support test execution and its documentation.

• Creating test completion reports after each test cycle.

• Methods: process planning, status tracking, process optimization, process execution, process quality assurance.

• Tools: MS Office, Outlook, JIRA, Confluence, Wiki.

• Benefit: Support for test management in the preparation, execution and documentation of the different test cycles.

• Selected clients: b.telligent, Jugendfeuerwehr, Stackable, 1K5

• Assist with the development of system requirements and specifications to ensure requirements are testable and 21 CFR Part 11 requirements are met
• Coach implementation teams in the proper execution of validation documents
• Evaluate proposed changes to validated computer systems and recommend level of validation activities required
• Coordinate audits of internal computer systems validation activities, protocols and procedures, and prepare responses
• Identify and qualify all computer systems impacting cGMP operations using a risk-based methodology
• Develop CFR Part 11 computer systems validation plans, qualification test protocols, traceability matrices, reports, IQ/OQ protocols and all deliverables within the scope of the validation plan
• Develop and maintain test plans, test scripts and user acceptance tests and manage their execution
• Act as CSV lead for all validation projects and execute or oversee validation plans and documents
• Perform project management activities for the CSV process within the scope of system projects
• Work with project manager to include validation activities in implementation timelines
• Manage internal CSV resources to facilitate completion of qualification activities
• Ensure initiation, preparation and closeout of all CSV-related deviations, discrepancies and change control documents
• Work closely with Validation Manager and QA Compliance to ensure appropriate validation of cGMP computer systems
• Conduct or facilitate validation and 21 CFR Part 11 training

• Took over the project in crisis with about 1.5 years delay when joining in June 2024
• Clarified the contract situation, planning and construction history, and scope details
• Relieved the internal project management and improved team morale
• Calmed all stakeholders at all levels
• Clarified a change request with the executive board and supervisory board
• Systematized problem-solving areas and built a new schedule
• Led all subproject teams and clarified open issues with the district government
• Secured approval for early construction start (§8a) in November 2024 and initiated the start of construction
• Clarified safety-relevant aspects of the construction process
• Supervised foundation work (pile driving) and expert monitoring
• Facilitated and coordinated weekly construction meetings and subproject meetings
• Fended off claim initiatives
• Reported to the executive board and plant management
• Handed over the project to the internal project management in an orderly manner in February 2025

• Leading conferences as event manager
• Curating content & speakers for conference programs
• Managing conference teams
• Communicating with all stakeholders during planning and onsite
• Emergency and crisis management
• Advising clients on event design
• Project planning, management, and completion
• References: FKFS Symposium, DTT Symposium, ETUG User Conference, RETAIL NXT

• Project focus: Strategic realignment of global market clusters and design of future-proof data architectures.
• Results & achievements:
• TOM design SEA & General Distributors: Development of a hub-and-spoke operating model for Southeast Asia (Thailand, Vietnam, Malaysia, Singapore) including site evaluation. Goal: Achieving significant savings in FTE and EUR.
• Data Intelligence Architecture: Conceptualization of a "Data Intelligence Unit" and a Central Data Hub for Europe, including role and process definition.
• AI-Driven Knowledge Management: Implementation of AI-based knowledge management in after-sales to consolidate heterogeneous sources.

• Lead Product Owner for 4 development teams
• Leading and coordinating a greenfield project with parallel implementation of core components by independent teams; managing dependencies and resources
• Establishing a data lakehouse approach, including analysis of data volumes and future requirements as part of a cloud migration (best-of-breed approach)
• Responsible for requirements analysis, selection, and piloting of a LIMS/ELN system, supported by advising decision-makers and managing external vendors
• Introducing and managing an OpenWeb UI and Azure OpenAI-based RAG system to support knowledge extraction and data-driven analyses
• Setting up, configuring, and managing Jira projects, as well as developing project-specific workflows and automations
• Implementing classic Scrum processes with all ceremonies and taking on the Scrum Master role for all involved teams
• Assisting in hiring through interviews and assessments from a product owner's perspective
• Making key architectural decisions, including selecting the platform for the data lakehouse (Databricks) and the strategic integration of LIMS and analytics platforms