Microsoft Office Experts in Dusseldorf

• Industries: Energy, Telecommunications, Manufacturing
• Transformation & Change: Supported complex IT and digital transformation programs as Scrum Master, Agile Coach, Change Manager and RTE Consultant at Siemens Energy (global SAFe rollout), E.ON (sales technology platform), Schneider Electric (S/4HANA transformation DACH) and Vodafone (Operational Excellence)
• Agile Roles: Scrum Master, Agile Coach, Product Owner, Business Analyst, RTE Consultant in cross-functional and scaled teams (SAFe, Scrum, Spotify Model)
• Procurement Excellence: Strategic purchasing consulting with a focus on cost optimization, supplier management, digitalization and organizational development, including building supplier scorecard models, AI-supported procurement approaches and process automation in purchasing
• Managed functional leadership of interdisciplinary project teams of up to 12 people in national and international settings
• Successful launch of several global ARTs at Siemens Energy with improved coordination across sites
• Increased change acceptance and established communication structures in the S/4HANA program at Schneider Electric
• Introduced agile methods, OKR frameworks and KPI dashboards at E.ON, increasing velocity and transparency
• Reduced purchasing costs through strategic sourcing and supplier optimization
• Implemented process innovations in close cooperation with IT and business teams

• Overall project planning for resources, budget, costs, license and service contracts, cost optimization and negotiations
• Leading and managing the project team and achieving the project goals
• Leading digitalization projects and their phases such as concept, planning, change and requirements management, configuration, implementation, testing, interfaces, communication and approval
• Conducting planning meetings
• Organizing, planning and conducting team, customer and requirements workshops with up to 50 participants at operational and management level
• Main contact for technical and functional topics as well as project coordination
• Recording and maintaining backlogs (user stories and EPICs) in Jira and turning requirements into user stories and prioritizing them
• Approval and publication of online services in the Wirtschafts-Service-Portal.NRW (WSP.NRW)
• Creating and maintaining project documentation
• Planning and designing the nationwide rollout/reuse as part of the once-for-all principle via WSP/FIT-Connect
• Communication between stakeholders, customers, authorities and the Ministry of Economic Affairs, Industry, Climate Protection and Energy (MWIKE)
• Work according to the SCRUM method

• Strategic consulting for the Head of Brand on brand strategy and change processes
• Analysis of existing processes, resources, and interfaces within the team as well as with internal and external stakeholders
• Development and implementation of recommendations for action to improve processes and increase efficiency
• Project management and change management for the successful implementation of measures
• Management and selection of external service providers to ensure smooth execution
• Optimization of internal processes and interfaces through in-depth analysis and recommendations for action
• Effective acceleration of decision-making and management processes in brand management
• Successful management of external service providers and agencies for more efficient workflows and higher quality

Project: Concept and implementation of an AI product for four business use cases

Project management of an AI project at a leading provider of large-scale catering and food services, where a production-ready AI product for four use cases was implemented together with an external development partner: automated briefings from CRM and document data, voice-based capture and structuring of reports, detection and merging of duplicates in master data, and data-based market analysis. A central focus was a privacy-compliant architecture that passed the internal IT security review and enabled productive use.

• Translating business requirements into clearly defined AI use cases with a clear product scope and clear value proposition
• Selecting and evaluating models and architecture options for text extraction, speech-to-text and context enrichment from business systems, including LLM integration, function calling and retrieval
• Designing and enforcing an architecture with European hosting, data minimization and masking of personal data as a prerequisite for approval
• Managing the interfaces between business, IT, IT security and the external development partner under restrictive data access conditions
• Coordinating with CIO and executive management on data access, risk assessment and approval decisions
• Preparing the transition into productive use

• Led the subproject for implementing Vulnerability Response as part of DORA
• Documented the current processes in compliance, risk & security
• Created the functional design for introducing application, infrastructure, and cloud vulnerabilities
• Agile management of the integration service provider, the technical department, and the company's cross-functional teams
• Integrated the V scanners Tenable, Qualys and Defender, as well as NVD and CISA/KEV
• Integrated GitLab Ultimate for importing and processing SBOMs
• Developed automation rules to match scan results with CIs in the CMDB, assign vulnerabilities and remediation tasks, handle approvals (false positives, exceptions) and closures
• Calculated multiple risk scores and priorities
• Defined dashboards and reports (Workspaces, Performance Analytics)
• Aligned the new processes, especially to improve the CMDB data quality (according to CSDM)

• Transition of Microsoft Azure operations to BTC AG
• Responsibility: budget of €60k
• Staff: leadership of 5 people
• Tools: Office 365, JIRA, Confluence

Project management for the development, launch, and company-wide implementation of the strategic realignment of the brand based on the new corporate vision (CEO-driven transformation project).

Key responsibilities:

• Designing, enhancing, and implementing the global brand and communication strategy (internal and external) to strengthen strategic positioning, including follow-up concepts for internal identification with the new corporate vision (cross-country implementation with over 60k employees) and external activation.
• Developing and executing new global campaigns across owned and paid channels, including channel strategy, (social) media strategy, and creative concepts.
• Developing and implementing a data-driven approach to manage and optimize brand communication.
• Managing internal communication on strategic topics, including internal events.
• Leading interdisciplinary project teams and collaborating with stakeholders across various functions and hierarchy levels.
• Budget responsibility and managing and integrating external agencies and service providers.
• Driving the integration of AI into brand management and communication.
• Acting as a strategic sparring partner for organization design and the further development of the division strategy and project roadmap in corporate branding. Result: Implemented the global brand and communication strategy and established data-driven and AI-supported foundations for future-ready brand management, strengthened internal anchoring of the corporate vision, and significantly advanced the transformation of corporate branding; awarded the CEO Award.

• Content responsibility for two areas (careers and continuing education, as well as school, training and studies) and coordination with specialist departments
• Topic research and content planning for the online portal
• Web-friendly creation of target-group-relevant and SEO-optimized content for the online portal
• Building and maintaining multimedia content in the online portal CMS (Drupal)
• Monitoring the content of the online portal using Google Search Console and Matomo
• Ensuring the quality of the online portal through tests and analyses
• PowerPoint presentation of work results in topic conferences with BA specialist departments
• Supporting the existing online presence and analyzing and fixing errors

• Define EMEA ISV Go-to-Market strategy to push indirect SaaS sales
• Solve customer problems with AI embedding into new use cases and solutions
• Build partner ecosystem and sell partner solutions to drive platform consumption
• Enable cross-functional teams on AI use cases implementation
• Manage a cross-functional team of 7 FTE
• Built EMEA partner originated pipeline from scratch with 70 mn€ TCV and 20 mn€ ARR growth sales with cloud-based and hybrid solutions
• Increased co-sell rate from 20% to 40% and co-delivery rate from 25% to over 50%

Founded in 1968, MLD today employs over 350 people at various locations in and around Düsseldorf. The academic team, made up of 17 specialists, colleagues from biology, chemistry, pharmacy, drinking water hygiene, and medical training assistants, supports more than 1,500 office-based doctors and more than 30 hospitals with more than 5,000 beds in the Düsseldorf, Cologne and Lower Rhine regions as a reliable partner in laboratory medicine. It is a subsidiary of the Sonic Healthcare Group based in Sydney, Australia. Group: 37,000 employees, direct reporting line: Managing Director

Responsibilities:

• Disciplinary and technical management responsibility for 16 employees, sub-ledgers, general ledger, controlling, IT, purchasing, HR
• monthly reporting according to IFRS, consolidation of several domestic subsidiaries
• preparation of monthly, quarterly and annual financial statements of the companies according to IFRS and annual financial statements according to HGB of several companies, as well as preparation and support of the annual audits
• budgeting, forecasting
• accounting-related execution of incorporations, liquidations and transformations of the companies
• main contact person for auditors, tax advisors and tax authorities.

• Evaluate, design, and implement Power BI solutions for Cat4 reporting, significantly improving reporting efficiency, accuracy, and stakeholder visibility.
• Develop and maintain robust data integration interfaces between Cat4 and Power BI, eliminating manual processing bottlenecks.
• Configure and continuously optimise Power BI reports to deliver sharper management insights and support data-driven decision-making.
• Ensure full GDPR data protection compliance across Power BI reports, proactively identifying and mitigating risks.
• Acquired in-depth product knowledge of CAT4, a globally deployed enterprise platform, enabling effective requirements analysis, solution design, and seamless Power BI integration across client environments.
• Developed and integrated scalable reporting templates within the CAT4 product interface, delivering new product features and enhancing data visualisation, reporting efficiency, and stakeholder visibility across global users.
• Trained and mentored staff on Power BI configuration and best practices, accelerating adoption and embedding a data-driven culture.
• Prepared clear technical documentation and delivered hands-on demonstrations to end users and clients, ensuring smooth adoption and confident use of Power BI solutions integrated with CAT4.
• Researched and recommended licensing strategies for cost-effective and scalable Power BI deployment.

SKILLS - BI & Visualisation: Power BI (Desktop, Service, Report Builder), DAX, Power Query

Project and Product Management Tool: CAT4

• Built & maintained 10+ Power BI dashboards tracking booking, revenue & yield KPIs, reducing manual reporting effort
• Developed a centralized data model (SQL & Azure Analysis Services), integrating multiple data sources to improve reporting consistency & scalability
• Delivered ad-hoc analyses for leadership, supporting data-driven decision-making across multiple business units

• Project manager for banking projects

• Responsible for qualifying & upselling new business
• 360 degree management of sales cycle
• Development of go-to-market strategies for SMEs and enterprise