Microsoft 365 Experts in Dusseldorf

• Conducted security assessments for supplier qualification, business unit onboarding, and ongoing reviews of service providers and partners (Ongoing Assurance).
• Assessed technical and organizational measures (TOMs) against GDPR and information security requirements.
• Handled security reviews and approval processes in the Global Approval Navigator (OneTrust).
• Advised business units and IT on information security, security requirements, and risk-appropriate measures.
• Supported the development of SOC/SIEM processes and tools as part of the ISMS in line with ISO/IEC 27001.
• Analyzed cyber threats and coordinated security objectives and measures to address Security Findings with the SOC team.
• Monitored and assessed current security advisories and security-related metrics (KPIs).
• Reviewed, assessed risks, and approved exception requests (Security Exceptions).
• Independently analyzed and handled Security Events and supported the handling of security incidents.
• Planned and supported awareness initiatives to strengthen security awareness.
• Created, implemented, and reviewed information security policies and standards.
• Conducted protection needs analyses and gap assessments to identify security gaps and risk deviations.
• Defined and reviewed technical and organizational risk treatment measures.
• Advised on Third Party Governance with consideration of DORA, ISO/IEC 27001, ISO/IEC 27005, ISO/IEC 42001, and BCM in line with ISO 22301.

• Managed the integrated SAP S/4HANA delivery plan for 12 BTS workstreams, including milestone, dependency, and governance management.
• Coordinated end-to-end delivery across Business, IT, and Operations, focusing on execution, readiness, and issue resolution.
• Responsible for RAID, test, cutover, and deployment management to ensure a successful go-live.
• Implemented KPI tracking, status reporting, and PMO governance to provide transparent management of performance, risks, and escalations.

• Coordinate a large-scale, DFG-funded research project involving 19 interdisciplinary research groups across multiple institutions, including the MibiNext Graduate School
• Lead project governance and stakeholder communication through structured milestone tracking and reporting to university administration
• Organise and coordinate scientific events, including an international symposium and DFG on-site evaluation, managed invitations, participant communication and event-related enquiries
• Website maintenance and content creation
• Editing, formatting, reviewing, and compilation of abstract book and various documents
• Coordinate logistics, communication, scheduling, and stakeholder engagement across participating institutions

Project: Introduction of statutory-compliant electronic invoicing (outbound, Germany) in SAP for an international technology group.

• Project management: Planning, steering and reporting of the E-Invoicing outbound rollout across all affected business areas, including budget and resource coordination.
• UAT: Structured user acceptance test with key users per business area, test cases per invoice scenario, and consolidated test results for decision making.
• Defect management: Handover and tracking of defects in Jira, including validation of the generated invoices against the statutory schemas.
• Cutover, go-live and hypercare: Readiness checks and cutover planning aligned with the statutory deadlines, coordination of go-live and stabilization during hypercare.
• Stakeholder management and reporting: Alignment with Finance, Tax, business departments and IT, preparation of status reports and decision papers, and consistent follow-up of open items.
• Change management and documentation: Communicated process changes to the business departments, enabled key users, and created process and compliance documentation to ensure traceability and audit readiness.

• Overall project planning for resources, budget, costs, license and service contracts, cost optimization and negotiations
• Leading and managing the project team and achieving project goals
• Leading digitalization projects and their phases, including concept development, planning, change and requirements management, configuration, implementation, testing, interfaces, communication and approval
• Holding planning meetings
• Organizing, designing and running team, client and requirements workshops with up to 50 participants at operational and management level
• Main point of contact for business and technical topics, as well as project coordination
• Creating and maintaining backlogs (user stories and EPICs) in Jira, translating requirements into user stories and prioritizing them
• Approving and publishing online services in the Wirtschafts-Service-Portal.NRW (WSP.NRW)
• Preparing and maintaining project documentation
• Planning and designing the nationwide rollout/reuse under the Einer-für-Alle principle via WSP/FIT-Connect
• Communication between stakeholders, clients, public authorities and the Ministry of Economic Affairs, Industry, Climate Action and Energy (MWIKE)
• Working according to the SCRUM methodology

Project scope: Supported the establishment, scaling and continuous improvement of project management and support processes by modernizing governance, processes, documentation, deliverables tracking, training content and tool-supported ways of working across a complex energy project environment.

Key contributions

• Supported the build-up and maturation of the PMO department, including governance structures, operational frameworks, project management processes, templates and deliverables tracking mechanisms.
• Conducted As-Is analysis of existing processes and their documentation, including process inventory, interface mapping, problem identification and creation of visualizations and white papers to improve shared understanding.
• Reviewed and improved project management documentation, templates and work instructions, including support for a project document master list to strengthen standardization and control.
• Designed and supported rollout of a lessons learned process and related system/application, including pilot preparation, coordination and implementation support.
• Mapped and supported implementation of a new resource management process connected to the rollout of a resource planning tool.
• Led and supported adoption of agile ways of working and Atlassian tools, including Jira and Confluence team boards, plans/roadmaps, dashboards, sprint planning and retrospectives.
• Acted as key user for continuous usage improvements in PMO tools and collaboration practices.
• Developed training curricula, instructional videos, supporting materials and PMO Open Doors sessions to improve capability transfer and provide a recurring forum for updates and information sharing.
• Developed a skills matrix concept and supported rollout as a basis for structured capability management and training demand analysis.
• Supported preparation of department offsites, implementation of a new Integrated Management System (IMS), creation of a SharePoint-based PMO website and department integration after restructuring.

Results / business impact

• Improved project management & PMO structure, processes and their documentation
• Enhanced transparency and standardization across processes, documentation, governance routines and project deliverables tracking.
• Enhanced information flow and knowledge transfer through SharePoint-based communication, PMO forums, training curricula and instructional videos.
• Strengthened lessons learned, resource planning, agile collaboration, capability management and post-restructure department integration.

• Strategic consulting for the Head of Brand on brand strategy and change processes
• Analysis of existing processes, resources, and interfaces within the team as well as with internal and external stakeholders
• Development and implementation of recommendations for action to improve processes and increase efficiency
• Project management and change management for the successful implementation of measures
• Management and selection of external service providers to ensure smooth execution
• Optimization of internal processes and interfaces through in-depth analysis and recommendations for action
• Effective acceleration of decision-making and management processes in brand management
• Successful management of external service providers and agencies for more efficient workflows and higher quality

• Supporting clients in operational & strategic marketing, portfolio shaping, commercial strategy, BD and storytelling across TAs
• Delivering go‑to‑market strategies, launch execution, and cross‑functional alignment
• Providing interim leadership in complex matrix environments

• Led end-to-end delivery of complex international customer-facing IT and system transformation projects across mobility, retail, life sciences, and product development domains.

• Managed project opportunities and delivery initiatives from concept development, planning, execution, migration, validation, deployment, and final customer acceptance.

• Acted as the primary point of contact for project stakeholders, ensuring alignment between customers, business units, suppliers, and delivery teams.

• Ensured timely project execution through proactive monitoring of milestones, deliverables, dependencies, risks, and resource requirements.

• Led and coordinated global cross-functional teams of 20+ members across multiple time zones. Served as the central coordination point for project activities, ensuring accountability, milestones, progress tracking, and timely resolution of issues across multiple stakeholders. Managed status reporting with all the stakeholders, providing clear and timely updates to ensure alignment on project goals.

• Provided functional leadership, mentoring, coaching, and issue resolution support to project team members. Worked closely with senior leadership and executive stakeholders to define project charter and project scope, priorities, milestones, manage dependencies, success criteria and achieve project goals.

• Collaborated closely with senior leadership, business stakeholders, suppliers, operations teams, and external partners to define project objectives and ensure successful execution.

• Managed stakeholder communication through executive dashboards, KPIs, governance reviews, steering committee meetings, and project status reporting.

• Anticipated business needs and provided effective technical solutions in a timely manner to improve business satisfaction.

• Led and supported sub-project management structures, ensuring consistent execution, reporting, and escalation across complex initiatives.

• Managed supplier relationships and service providers to ensure compliance with contractual obligations, service levels, timelines, and quality expectations.

• Supported vendor selection processes, RFP evaluations, delivery governance, cost monitoring, and performance reviews.

• Controlled project budgets, forecasts, resource allocations, and financial tracking to ensure delivery within approved constraints.

• Scheduled workshops explaining the business requirement, prioritizing project goals and managing change.

• Oversaw cloud migrations (Azure/ AWS), database migrations/upgrades, system upgrades, infrastructure & application modernization, data management, legacy decommissioning initiatives, AI solutioning, transition plan of 2000+ applications etc.

• Coordinated execution, deployment, integration, commissioning, data migration and handover activities to ensure production readiness.

• Led a cross-functional team proactively managing dependencies and resolving project issues to closure, while maintaining delivery timelines.

• Proactively managed project risks, dependencies, issues, change requests, and escalations to ensure predictable project outcomes.

• Ensured compliance with GxP, ITIL, corporate governance standards, validation requirements, and audit controls.

• Led internal and external audit support activities, validation documentation, CAPA coordination, and regulatory compliance initiatives.

• Drove process standardization, automation, and governance improvements across project delivery functions.

• Led application rationalization initiatives resulting in the retirement of more than 50 legacy applications, improving operational efficiency and reducing maintenance costs.

• Currently driving Generative AI initiatives to automate project documentation, reporting, knowledge management, and delivery processes.

• Facilitated lessons learned workshops and implemented continuous improvement actions to enhance project execution effectiveness.

• Analysis, software development/adaptation and testing of various transaction and batch objects
• Execution of specialist integration and regression tests on TEST and QA platforms under z/OS for subsequent implementation in production
• Hardware / software / tools: IBM-MVS, z/OS, JES2/3, TSO-ISPF, JCL, DB2, SQL, SQL/PL, QMF, QMF for Work-Stations, SPUFI, FileAid, IMS-DB/DC, MFS, XPEDITER, COBOL, REXX, Windows-10, MS-Office-365, MS-Teams, batch job management via OPC, BETA92, RVS, BVB, ABL, DIALOGplus, PROBA, PRODPR (VW internal systems), JIRA, CONFLUENCE

• Analysis and remediation of security vulnerabilities in a risk assessment system for energy trading
• System analysis
• Threat modeling
• Decision-making on vulnerability mitigation strategies
• Implementation of vulnerability detection mechanisms
• Security scans
• DevSecOps practices
• Technical environment: Visual Studio Code, JetBrains Suite, MS Threat Modeling Tool, DevSecOps, Git, AWS, DynamoDB, SQL Server, Endur, Snowflake, Orca
• Languages: C#, JavaScript, TypeScript, Python, PowerShell, Bash, Terraform, SQL

• Transition of Microsoft Azure operations to BTC AG
• Responsibility: Budget of 60k €
• Personnel: Managed 5 people
• Tools: Office 365, JIRA, Confluence

• Led the global HRIS transformation program (16 country units): program setup, PMO, phase planning, status reporting, and steering up to partner/SteerCo level
• Built an HR readiness assessment framework (6 dimensions, weighted scoring) as a decision basis for implementation and AI maturity — mandated by the board as the project outcome
• HR process architecture: analysis of 80+ level-3 processes and 87 ISO process documentations across 13 country clusters; gap analysis and harmonization roadmap
• Designed agentic AI HR processes (hiring, onboarding, probation period management) on SAP S/4HANA Private Cloud and ServiceNow — human-in-the-loop design, process screening for agentic potential, decision paper at partner level
• HRIS market analysis: vendor screening, criteria framework, and evaluation logic for system selection
• HR target operating model: organizational analysis, archetype framework (9 dimensions), governance design for a global HR function
• Self-assessment tools and workshop formats for 16 country HR teams incl. nomination and stakeholder management; SharePoint project hub and communication architecture
• AI-supported consulting delivery: my own Claude-based working model for analysis, document creation, and project management — one consultant delivering program output

• Digitalization of accounting, signature/approval, and onboarding processes
• Restructuring of the IT department
• Introduction of a digital sales tool
• Implementation of an AI webinar series
• Introduction and optimization of information security
• Administration and optimization of the MS Office 365 environment