Microsoft 365 Experts in Austria
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Meet FRATCH Experts in Austria, who have recently used Microsoft 365
Marko Agrez
Last position:
Program Lead | Agile Transformation Coach at EnBW
Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum
- Steering and supporting the organization in the rollout of Scrum and in the introduction of a SAFe-inspired, quarterly roadmap and portfolio planning at program level.
- Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
- Design and expansion of efficient communication and collaboration structures between multiple development teams and key stakeholders in the organization.
- Facilitation and professional moderation of cross-functional workshops and management meetings to align on shared goals.
- Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
- Removing structural obstacles at team and organization level through targeted impediment management and escalation processes.
- Enabling teams to work with greater self-organization, personal ownership, and end-to-end responsibility across value streams.
- Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
- Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
- Close support for Product Owners in stakeholder management, prioritization by business value, product strategy, roadmap planning, and effective collaboration with development teams.
- Introduction, governance, and scaling of Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.
Achievements:
- Clear increase in the visibility, transparency, and perceived value creation of the development teams within the overall organization.
- Noticeable improvement in communication between development, business, and other stakeholders.
- Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.
Thomas Pacal
Last position:
Change Manager / Sales Transformation at SEFE
- Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
- Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
- Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
- Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
- Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
- Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
- Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
- Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
- Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
- Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.
Christina Dulnigg
Last position:
Community Manager Social Intranet at Bayerische Versorgungskammer (BVK)
- Support for the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
- Conception, setup, and operational management of Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
- Planning and support of the pilot phase and the initial operational phase, including feedback and optimization loops
- Onboarding and enablement of employees and leaders in the use of new digital exchange formats
- Development of change management and activation measures to drive participation and adoption
- Moderation of discussions and creation of guidelines, FAQs, and netiquette
- Editorial and content strategy, including leadership communication
- Adaptation and implementation of central concepts and communication guidelines to organization-specific requirements
- Monitoring, reporting, and derivation of optimization measures
- Coordination with IT, data protection, communications, and business units
Christian Stradal
Last position:
Standardization of equipment, software and processes for DACH/SOE region at Neuroth AG
- Scope development and project planning
- Stakeholder management
- Process analysis and adaptation
- Development of reporting structures
- Establishment of joint communication structures
- Training concept
- Order processing and cost tracking
Claus Eggersberger
Last position:
Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Initiation, planning, management, and closing of multiple digitalization projects
Requirements management including proposal creation, technical concepts & process analyses
Stakeholder management (internal steering, external service providers, business units)
Resource & capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Project marketing & knowledge management
Quality assurance & risk management according to PMO standards
Implementation of a cloud-based solution in customer service (insurance)
Harmonization & digitalization of approval and contract processes
Reduced processing times by >20% through optimized workflows
Establishment of standardized project controlling with BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Zoran Jovanovic
Last position:
Technical Writer – Implementation of the BNPP IT PROD SEC Service Catalog at BNP Paribas Germany
Design, authorship and finalization of the IT PROD SEC service catalog with eight standardized security services (S-ID001–S-ID008).
Development of consistent service components & deliverables, RACI assignments and SLA and KPI definitions for each service.
Integration of BaFin document requirements under DORA into the service descriptions.
Coordination with IT, compliance, risk and operations teams to validate all service descriptions.
Specifically for governance & monitoring: definition of governance cadence, evidence delivery processes, audit support and definition of measurable KPIs and measurement methods.
Ensuring that all services are standardized, measurable and documented in an audit-proof manner.
Result: Approved service catalog with eight services as a binding basis for delivery, governance and audits; transparent SLAs/KPIs for each service and DORA/BAIT/MaRisk-compliant documentation with clear responsibilities and evidence trails.
Technologies and tools: Confluence, Jira, ServiceNow, Microsoft PowerPoint, Microsoft Visio, Office 365.
Tomas Jiskra
Last position:
Senior Agile Project Management / Professional Scrum Mastery at BRZ - Federal Computing Center (Federal Ministry of Finance)
- Deputy project manager for one of the largest projects in the Customs Union Code program, CEIS CDA for the Federal Ministry of Finance
- Budget planning and control
- Negotiations and ongoing communication with all relevant stakeholders
- Risk identification and assessment, and development of risk mitigation strategies
- Creation and implementation of action strategies to achieve project goals
- Efficient resource planning and allocation to support project requirements
- Managing the release process using agile methods and coordinating sprints for analysis, development, and testing phases
- Process optimizations and regular reporting for progress monitoring and decision making
Raphael Mulenda
Last position:
Team Lead / Head of Service Desk & Field Service at B&R Industrial Automation (ABB)
- Owned day-to-day IT operations for Service Desk, Field Service, and on-call support, ensuring business continuity for a multi-site environment
- Led the transition from Lotus Notes incident tracking to ServiceNow, defining process design, workflows, roles, and reporting
- Implemented a modern telephony system with integrated reporting, enabling real-time visibility of volumes, wait times, and SLA adherence
- Launched a customer self-service portal and on-site walk-in support model to improve first-contact resolution and user experience
- Designed, documented, and rolled out SLAs, delivering targeted training for engineers and stakeholders to drive adoption and compliance
- Acted as process owner for service operations, establishing operating procedures, request/change/incident interfaces, and quality controls
- Partnered with business and IS/OT stakeholders to prioritize demand, reduce operational risk, and improve service reliability
Alexander Kohl
Last position:
Senior Manager, Project Management, Scrum, Recruiting, Business Development, Sales at Accilium GmbH
- Focus on digital transformation in the energy and mobility sector, including SAP R3 transition to S/4HANA
- Project management and requirements engineering in the energy sector (workshops, requirement specification creation, process development)
- Advice on the mobility strategy for public transport/transport of Stadtwerke Wien
- Development of digital strategies for after-sales program at Daimler-Benz
Georg Oberdammer
Last position:
CIO / CDO at TroGroup
- Design and execution of the transformation journey of IT & digitization and enablement of the further development of the group
- Development of the global IT & digitization strategy (motto: “ahead of the wave”) based on group standards and USP-driven digital solutions
- Definition of the digital strategy as part of the company’s 2030 strategy with a focus on the value disciplines “operational excellence,” “customer intimacy,” “product leadership”
- Design and implementation of a business-focused, global IT organization, including existing shadow IT parts
- Digital product development with a focus on IoT, data science, AI, software development (DevOps), cloud architecture, and Azure cloud services
- Initiation and ramp-up of the CoE for artificial intelligence and data analytics, including several agentic AI projects
- Definition and global rollout of the enterprise, infrastructure, and application architecture
- Cloud transformation including setup and execution of the global S/4HANA rollout, introducing new capabilities and modules
- Global business process standardization, automation, and end-to-end digitization within and across divisions
- IT/OT integration (shop floor, CAx integration)
- P&L responsibility and further development of digital marketing & sales channels, SEO/SEA, online product configuration, PIM/DAM, eBusiness/eCommerce systems
- Implementation of a global intranet portal and several digital solutions like Workday, Concur, Softconcis, Tacto, xFlow
- Further development of Salesforce beyond CRM into a sales backbone
- Support of M&A and divestiture
- Cyber security excellence, data protection, and NIS2 preparation
- Ramp-up of nearshore and offshore locations (Poland, India)
- Evaluation and implementation of business-value–driven IT innovation like RPA, business process AI, and low-code
- IT budgeting and controlling, KPI reporting, and negotiation of large IT contracts
- Global recruiting, people retention, and development
- Stakeholder management with executive management and heads of divisions
Christian MiĂźlinger
Last position:
Principal Consultant at Theo Förch GmbH & Co KG
- Industry: Wholesale
- Role: Implementation, Design, Strategy Consulting, Support, Troubleshooting, Performance Tuning, Architecture
- Scope: Company-wide
- Activities:
- Migration/upgrade execution and support for IBM Cognos Analytics and IBM Cognos Controller, Planning Analytics 2.1 (Planning Analytics Workspace (PAW), Planning Analytics Excel (PAFE), Cube Views, Multidimensional Expressions (MDX))
- Operational and Strategic Consulting and Support for the internal IT team in Installation, Configuration, Performance Tuning and Architecture, Security and Compliance
- System Environment: IBM Cognos Analytics 11.1x, IBM Planning Analytics Workspace 2.1, IBM Planning Analytics Excel 2.1, IBM Cognos Controller 11.1, Windows Server 2025, Windows Server 2022
Markus Furtlehner
Last position:
Managing Director & Senior Consultant at IT-Trail GmbH
- Custom development
- Web hosting
- Support
- DevOps
- Technologies: C#, Node.js, Web, Windows, Linux, SQL, MS365, Azure, AWS
Sascha Leitner
Last position:
CEO at SEComply
- Founder & creator of a cutting-edge Governance, Risk & Compliance SaaS solution.
- Developing and executing business development strategies to identify new opportunities and expand market presence.
- Providing information security consulting services.
- Specializing in governance, risk, and compliance (GRC) topics such as risk management, ISO 27005, ISO 27001, NIS 2, DORA, PCI DSS, EU-GDPR, and more.
- Past projects:
- Kyndryl Austria GmbH: delivered IAM blueprint, conducted risk assessments, developed transformation strategy and roadmap for client projects, and provided support in pre-sales activities to align solutions with client needs.
- Cashpoint Sportwetten GmbH: conducted ISO 27001:2022 gap analysis, enhanced ISMS processes, updated security training, aligned with ISO 27001:2022 standards, and improved vulnerability management practices through regular assessments and remediation planning.
- Hornbach Baumarkt AG: supported the CISO in achieving ISO 27001 compliance, implementing a secure software development lifecycle (SDLC), strengthening vulnerability management practices, and enhancing risk management frameworks.
- MHP Management- und IT-Beratung GmbH: created and reviewed security concepts aligned with ISO 27001 standards.
- Stromnetz Berlin GmbH: developed a comprehensive security concept based on ISO 27001 requirements.
- dmTech GmbH: conducted IT security training for employees, fostering awareness and adherence to security best practices.
- Finanz Informatik GmbH: managed PCI DSS-related tasks, including compliance assessments and control implementations.
- TIPS Messtechnik GmbH: conducted NIS2 gap analysis, developed a comprehensive compliance roadmap, and provided supportive actions to address identified gaps and ensure alignment with regulatory requirements.
Fadil Kalabalukovic
Last position:
Self-employed IT Service Provider at HG46-IT e.U.
- Setup of server and application infrastructures
- 3rd-level support for issues
- Consulting for application software and hardware
- Website design
- Network setup and conclusion of maintenance contracts
Mirjam Jenewein
Last position:
Project Assistant Real Estate Valuation at Faudon Immobilien GmbH
- Creation, layout, and quality assurance of market value appraisals
- Research and analysis of land registry and GIS data
- Customer and authority correspondence
- Structuring and optimization of back office processes
Discover over 15,000 top freelancers
Statistics of experts using Microsoft 365
Aggregated from the professional profiles of matched freelancers.
Experience
22 years
Position duration
3.4 years
Positions per freelancer
13
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Professional Services, Banking and Finance
Certification focus areas
Project Management, Information Technology, Human Resources
Bachelor's degree or higher
81%
Master's degree or higher
67%
Doctorate
5%
Certifications per freelancer
7
Most common languages
German, English, Spanish
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Austria are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Austria using Microsoft 365
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
Microsoft 365 work
Microsoft 365 is the cloud suite many companies use for email, documents, chat, and shared work. It brings together Outlook, Teams, Word, Excel, SharePoint, OneDrive, and security controls in one environment. Strong specialists help shape how these parts work together.
What experts deliver
- Tenant setup, domain, and identity alignment
- Mailbox, file, and collaboration migrations
- Teams, SharePoint, and OneDrive rollout
- Security, compliance, and access policy configuration
- Ongoing admin support and troubleshooting
Good experts also know the older Office 365 landscape and how it maps to current Microsoft 365 services. That matters when a company is moving from legacy plans, cleaning up old settings, or standardizing across business units.
Where it fits
Microsoft 365 appears in sales teams, shared service centers, legal, HR, finance, and project workspaces. It supports document co-authoring, internal chat, meetings, task flow, and controlled sharing. Companies often bring in specialists when daily work depends on clean permissions and stable collaboration.
When to hire
Bring in freelance help when you are migrating from on-premises mail, merging tenants, introducing Teams, or tightening security settings. The same applies when users complain about sync issues, sharing problems, or unclear ownership of SharePoint content. Specialists are also useful for short projects that need a fast start and a clear handover.
Skills that matter
A strong Microsoft 365 professional understands identity, permissions, governance, licensing, and user adoption. They should also handle PowerShell, endpoint and device policies, and the links between Entra ID, Exchange Online, SharePoint, and Teams. Clear documentation and calm support matter just as much as technical setup.
Austria context
In Austria, companies often want support that works well with local teams, German-language users, and hybrid office routines. Microsoft 365 specialists can help both remote and on-site, depending on the rollout, the migration phase, and the amount of user support needed. The best ones keep changes practical and easy to adopt.
Frequently asked questions
Before you brief your next project: the most common questions about Microsoft 365.
Microsoft 365 is used for email, document work, meetings, internal chat, and secure file sharing. It ties together Outlook, Teams, SharePoint, OneDrive, and related identity and compliance settings. Companies use it to keep daily collaboration in one controlled environment.
Microsoft 365 is the current name for the broader suite, while Office 365 is the older name many people still use. In practice, searchers may mean the same cloud work environment, but the newer name covers more than just the classic Office apps. A good specialist should understand both terms and the migration history behind them.
A strong Microsoft 365 specialist should understand tenant administration, mail flow, Teams, SharePoint, OneDrive, and access control. PowerShell, Entra ID, security policies, and user onboarding are also common parts of the job. Documentation and clear handover are important because many projects touch multiple teams.
A Microsoft 365 project usually needs outside help when the work involves migration, tenant changes, security cleanup, or a fast rollout. It also helps when internal teams lack time for troubleshooting or structured adoption work. Freelance support is useful for both short fixes and planned change projects.
Microsoft 365 is often chosen when a company wants tighter integration with Windows, desktop Office apps, and deeper enterprise controls. Google Workspace is simpler for some lighter collaboration setups, but it offers a different admin and document model. The right choice depends on identity, governance, and how the team already works.
Yes, Microsoft 365 fits remote and hybrid work very well because Teams, SharePoint, and OneDrive support shared work across locations. In Austria, many companies want both remote flexibility and some on-site sessions for rollout, training, or migration support. A specialist can plan for both in a practical way.
A Microsoft 365 setup is often weak when permissions are confusing, mail or file access is inconsistent, or users rely on workarounds. Other signs are poor Teams structure, duplicated SharePoint sites, and unclear ownership of shared content. Those problems usually point to a need for stronger governance and cleanup.
Look for a Microsoft 365 freelancer who can explain trade-offs clearly, not just list tools. Good signs are a clean migration plan, secure defaults, practical documentation, and careful handling of user impact. Ask for examples of tenant work, collaboration setup, and support during rollout or change.
The average hourly rate of freelancers in Austria who have used Microsoft 365 in their recent projects is 110 €, which corresponds to a daily rate of about 877 € based on an 8-hour working day.
Of the freelancers in Austria who have used Microsoft 365 in their recent projects, 81% hold at least a Bachelor's degree, 67% hold at least a Master's degree, and 5% hold a doctorate.
On average, freelancers in Austria who have used Microsoft 365 in their recent projects have 22 years of professional experience, with a single engagement typically lasting around 3.4 years.
The most common languages among freelancers in Austria who have used Microsoft 365 in their recent projects are German (100%), English (100%), and Spanish (24%).
The most common industries among freelancers in Austria who have used Microsoft 365 in their recent projects are Information Technology (84%), Professional Services (56%), and Banking and Finance (52%).
The most common business areas among freelancers in Austria who have used Microsoft 365 in their recent projects are Information Technology (92%), Project Management (92%), and Operations (68%).
Main locations of FRATCH Experts, who have recently used Microsoft 365
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Vienna Graz 
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Philipp Thomaschewski
FRATCH CEO
