Microsoft SharePoint Experts in Austria

• Consulting and interim management at the intersection of IT operations and regulation
• Impact assessment and implementation planning for NISG 2026 and the EU AI Act, including risk management and reporting and evidence processes
• Training for governing bodies and employees on regulatory obligations
• Teaching assignments in Data & Information Management and Human-Machine Interaction at Hochschule Burgenland, since 2023
• Supervision of Master's theses and participation on examination boards
• Industry talks for businesses and educational institutions
• Design and development of data and AI products, platforms and pipelines
• Privacy-first architectures and Zero-Knowledge encryption, cloud-native on EU infrastructure
• Integration with bank account systems using SEPA direct debit mandates and message formats under ISO 20022 (pain.008, camt.053)
• MLOps and AIOps in live operations
• Own applications under my own brand: shared codebase, separate deployment for each target device
• AI-assisted software development (vibe-coding), complete agentic pipelines, code generation, implementation, automated testing, CI/CD and release cycles
• Professional publications on the EU AI Act, NIS2, DORA, CRA and CER as an integrated governance system
• Professional publications on data sovereignty, cloud economics and industrial image processing
• AI governance / compliance: data quality, Responsible AI, EU AI Act readiness, risk classification, AI ethics

• Management of complex projects in technology-driven and regulated environments
• Overall responsibility for the planning, management and implementation of projects across multiple departments
• Responsibility for budget, resources, timelines, and risk and change management
• Leadership and coordination of interdisciplinary project teams of up to 25 employees
• Central interface between clients, specialist departments, external partners and management
• Establishment of structured project and reporting processes for transparent management
• Ensuring the on-time implementation of projects in demanding and regulated project environments.

Organizational Change Management for the strategic setup of a hybrid GBS rollout as part of a global, AI-driven Finance Transformation. End-to-end management of the OCM architecture in a highly complex on-, near-, and offshore partner setup [IN, PL, RO]. Successful completion of Phase 1 (Initial Strategy) and strategic pausing by the Executive Board after the early disclosure of critical vendor-side OPEX risks

• Systemic Baseline Assessment & Stakeholder Diagnostics: Evaluation of the global organization and analysis of the process landscape across 21 countries [AT, DE, CH, FR, UK, SI, RO, UA, RU, US, CD, CN, AR, MX, ZA, IN, JP] to precisely determine change requirements

• Architecting the OCM Strategy & Master Roadmap: Independent development of a comprehensive, AI-centered Change Roadmap for end-to-end management of all change initiatives across every project phase

• Data Quality & AI Agent Risk Mitigation: Auditing of Process Data Repositories (Celonis analysis); prevention of the ingestion of 58% synthetic training data to safeguard AI model reliability amid geopolitical supply chain tensions

• GBS Vendor BAFO Triage & Contractual Commitment: Critical review of Tier-1 vendor pitches and contractual commitment to a reduced Non-STP rate (from 7% to 4%) to avoid extreme manual rework with a planned FTE reduction (-63%)

• Executive Enablement & Board Alignment: Design of the GBS Transformation Executive Board Deck to strategically enable C-level executives and transparently present completely overlooked AI tokenization costs

• Targeted Change Communications & Engagement: Design and development of audience-specific communication measures to align the highly diverse, globally distributed stakeholder network

• Adoption Velocity & Resistance Measurement: Engineering of quantitative measurement tools (Pulse Check Survey) using Behavioral Dyads to identify resistance based on data and ensure sustainable success measurement

Results:

• Avoidance of disruptive misallocations: Stopping the ingestion of 58% synthetic AI-agent training data after discovering only 42% compatibility with existing processes, preventing critical GBS cascade errors
• Significant OPEX & effort reduction: Reduction of the Non-STP rate in Tier-1 vendor BAFOs from 7% to 4% alongside an impending 63% Finance-FTE reduction; avoidance of thousands of time-consuming manual correction processes
• 100% Delivery of the OCM architecture & ROI protection: Delivery of all OCM artifacts (Change Roadmap, Comms Plan, Executive Board Deck, Pulse Check Survey) and protection of ROI by identifying incalculable LLM runtime token costs

• Project management in the PMO
• Further development of PMO and operational processes
• Development of templates and project documentation
• Management of a DACH/SOE-wide rollout project

Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum

• Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
• Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
• Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
• Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
• Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
• Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
• Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
• Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
• Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
• Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
• Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.

Achievements:

• Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
• Noticeable improvement in communication between development, business, and other stakeholders.
• Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.

• Support for the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
• Conception, setup, and operational management of Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
• Planning and support of the pilot phase and the initial operational phase, including feedback and optimization loops
• Onboarding and enablement of employees and leaders in the use of new digital exchange formats
• Development of change management and activation measures to drive participation and adoption
• Moderation of discussions and creation of guidelines, FAQs, and netiquette
• Editorial and content strategy, including leadership communication
• Adaptation and implementation of central concepts and communication guidelines to organization-specific requirements
• Monitoring, reporting, and derivation of optimization measures
• Coordination with IT, data protection, communications, and business units

• Designed and built a next-generation NLP platform to accelerate sales-driven customer service through intelligent request analysis and routing, reducing average customer query response time by 30%.
• Architected a hybrid NLP system combining Large Language Models (LLMs) with traditional NLP pipelines for robust, explainable results.
• Developed request classification and routing mechanisms to accelerate customer support teams in handling customer queries faster and more accurately.
• Optimized LLM based data extraction and classification with context engineering.
• Integrated the platform into customer service processes, reducing response times and enhancing workforce efficiency.

Complete build of a B2B SaaS platform for recruitment agencies

• Multi-source job aggregation via ATS APIs
• AI-assisted career page scraping
• Rule-based and AI-assisted matching
• Credit-based monetization model with Stripe integration
• Live in production since July 2026

Tech stack

• NestJS
• React
• PostgreSQL
• pgvector
• Claude AI
• Prisma

• Design and implementation of new functionalities in the areas of Lifecycle Management (LCM), Role Management (RLM) and Access Governance

• Adjustment of the company-wide Segregation of Duties (SoD) matrix to ensure regulatory and internal compliance requirements

• Further development and configuration of recertification processes

• Creation and adaptation of custom workflows, rules and tasks in SailPoint IdentityIQ (BeanShell, XML, Java)

• Use of static code analysis with SonarQube to ensure code quality and compliance with defined development standards

• Regular code reviews within the development team to ensure quality, share knowledge and follow clean code principles

• Work in an agile Scrum team with daily communication, sprint planning and reviews

• Coordination with testers, test managers and business departments to ensure quality and smooth production rollout

• Active involvement in release planning and deployment coordination, including test preparation, cutover activities and rollback strategies

• Analysis and sustainable resolution of issues in the IAM production environment (2nd- and 3rd-level support)

• Reproduction of complex errors, identification of root causes and implementation of lasting fixes

• Creation of technical analyses and recommendations for operations and further development

Further development of the data analytics system landscape based on MS Power BI

• Concept and development of ETL processes, primary data source SAP IS/U incl. extraction via Theobald extractors to Azure Synapse, support with SAP S/4 conversion
• Support in the concept and development of data models in Azure Synapse Analytics
• Gathering and implementation of requirements in the data analytics area from internal business units
• Identification, documentation and analysis of existing as well as cross-functional processes
• Data definition, data modeling & preparation as well as source selection for merging data from differently structured data sources
• Design of reports and dashboards based on MS Power BI
• Transfer of reporting processes from existing structures to MS Power BI Premium (PPU)
• Hands-on development and implementation of analyses, reports and dashboards based on Microsoft Power BI
• Power Apps for write-back processes from Power BI Premium to Azure SQL DB
• Power BI support as part of the SAP S/4 conversion
• Cooperation with internal business units and external development partners
• Coaching/training, documentation, development processes

Delivery of a digital, non-profit neighborhood platform connecting older people with volunteers for practical support and social companionship. Responsibility for business analysis, requirements definition, platform evaluation and delivery of a locally scalable service solution, with a focus on AI-supported development, data-driven optimization and clear market positioning. Evaluation of several low-code/business platforms, including Odoo and Glide Apps, as well as assessment of monday.com as a CRM-related option, before selecting Glide Apps for implementation. Implementation of a non-native mobile and desktop application with Glide Apps and the website with WordPress. Responsibilities

• Gathering, analyzing and structuring business requirements for the product and service model
• Conducting market, target group and competitor analyses to position the offering
• Evaluating and selecting suitable low-code/business platforms for implementation
• Defining key user journeys, business processes and operational workflows for older people, volunteers and Administration
• Translating business requirements into requirements for profiles, task management, coordination, communication and notifications
• Supporting the implementation of the non-native mobile and desktop application in Glide Apps and the website in WordPress
• Preparing future AI-supported functions such as intelligent matching and data-driven optimization
• Ensuring compliance with GDPR requirements Results
• Successfully delivered digital support platform connecting older people with volunteers
• Solid foundation for market positioning through market, target group and competitor analyses
• Implemented functional non-native mobile and desktop application with Glide Apps and accompanying website with WordPress
• Created foundation for scaling and AI-based further development

• BSS system implementation for B2B / transformation of the central B2B system landscape
• End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
• Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
• Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
• Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
• Management of target process design as the basis for implementation in Infonova BSS.
• Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
• Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.

• Consulting in national and international projects in various roles and sectors (banking and finance, public sector, telecommunications, data management, software development)
• Engaging in project management, requirements management, business analysis, process management, IT consulting and coaching
• Delivering sustainable value quickly and efficiently due to high complexity and diversity of projects and expertise
• Emphasizing collegiality and integrity and fostering a positive team atmosphere

• Analysis of extended requirements related to existing controllers in an industrial plant
• Creating concepts for storing and visualizing sensor data
• Communication with PLCs
• Microservice architecture
• Unified architecture
• AI-based evaluations of sensor data
• Technologies used: .NET 8, Minimal API, Postgres, MQTT, RabbitMQ