Microsoft SharePoint Experts in Austria

• Consulting and interim management at the interface between IT operations and regulation
• Impact analysis and implementation planning for NISG 2026 and the EU AI Act, including risk management and reporting and evidence processes
• Training for governing bodies and employees on regulatory obligations
• Lectures in Data & Information Management and Human-Machine Interaction at University of Applied Sciences Burgenland, since 2023
• Supervision of master’s theses and participation in the examination board
• Presentations for business and educational institutions
• Design and development of data and AI products, platforms and pipelines
• Privacy-first architectures and zero-knowledge encryption, cloud-native on EU infrastructure
• MLOps and AIOps in live operations
• Own applications under own brand: shared codebase, separate delivery for each target device
• AI-assisted software development (vibe coding), complete agentic pipelines, code generation, implementation, automated testing, CI/CD and release cycles
• Publications on the EU AI Act, NIS2, DORA, CRA and CER as an integrated governance system
• Publications on data sovereignty, cloud economics and industrial image processing
• AI governance / compliance: data quality, Responsible AI, EU AI Act readiness, risk classification, AI ethics

Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum

• Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
• Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
• Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
• Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
• Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
• Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
• Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
• Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
• Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
• Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
• Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.

Achievements:

• Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
• Noticeable improvement in communication between development, business, and other stakeholders.
• Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.

• Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
• Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
• Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
• Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
• Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
• Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
• Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
• Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
• Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
• Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.

• Designed and built a next-generation NLP platform to accelerate sales-driven customer service through intelligent request analysis and routing, reducing average customer query response time by 30%.
• Architected a hybrid NLP system combining Large Language Models (LLMs) with traditional NLP pipelines for robust, explainable results.
• Developed request classification and routing mechanisms to accelerate customer support teams in handling customer queries faster and more accurately.
• Optimized LLM based data extraction and classification with context engineering.
• Integrated the platform into customer service processes, reducing response times and enhancing workforce efficiency.

Complete build of a B2B SaaS platform for recruitment agencies

• Multi-source job aggregation via ATS APIs
• AI-assisted career page scraping
• Rule-based and AI-assisted matching
• Credit-based monetization model with Stripe integration
• Live in production since July 2026

Tech stack

• NestJS
• React
• PostgreSQL
• pgvector
• Claude AI
• Prisma

• Led the global transformation of Talent Operations by inhousing recruitment technologies, processes, and teams, reducing over 20 external partners to 2, defining the strategy to hire hundreds of internal talent specialists, and redesigning organisational structures and processes worldwide.
• Drove gap analyses and impact assessments and led the global rollout of Beamery, HireVue, and Paradox, covering solution design, pilot markets, global deployment, and hypercare, ensuring smooth market transitions and standardised operations.
• Developed and maintained detailed project plans, timelines, milestones, RAID logs, and governance routines, leveraging SharePoint as the central platform for programme documentation, rollout artefacts, approvals, and decision tracking.
• Coordinated cross-functional stakeholders including HR, IT, regional teams, and external vendors, using SharePoint-based documentation and governance frameworks to align requirements, manage dependencies, and resolve delivery issues.
• Conducted gap analyses and impact assessments across Paradox, Beamery, and Workday to ensure pilot readiness and global launch success, with outputs captured and governed through SharePoint.
• Built and executed comprehensive change management plans using ADKAR methodology, covering stakeholder mapping, communications, training, and adoption activities, supported by SharePoint-hosted enablement materials and rollout documentation.
• Broke down silos across regions and functions to drive adoption of new systems, processes, and ways of working.
• Tracked adoption metrics and user feedback post-deployment, driving continuous improvement in user experience and operational performance.

• Support for the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
• Conception, setup, and operational management of Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
• Planning and support of the pilot phase and the initial operational phase, including feedback and optimization loops
• Onboarding and enablement of employees and leaders in the use of new digital exchange formats
• Development of change management and activation measures to drive participation and adoption
• Moderation of discussions and creation of guidelines, FAQs, and netiquette
• Editorial and content strategy, including leadership communication
• Adaptation and implementation of central concepts and communication guidelines to organization-specific requirements
• Monitoring, reporting, and derivation of optimization measures
• Coordination with IT, data protection, communications, and business units

• Scope development and project planning
• Stakeholder management
• Process analysis and adaptation
• Development of reporting structures
• Establishment of joint communication structures
• Training concept
• Order processing and cost tracking

• Design and implementation of new functionalities in the areas of Lifecycle Management (LCM), Role Management (RLM) and Access Governance

• Adjustment of the company-wide Segregation of Duties (SoD) matrix to ensure regulatory and internal compliance requirements

• Further development and configuration of recertification processes

• Creation and adaptation of custom workflows, rules and tasks in SailPoint IdentityIQ (BeanShell, XML, Java)

• Use of static code analysis with SonarQube to ensure code quality and compliance with defined development standards

• Regular code reviews within the development team to ensure quality, share knowledge and follow clean code principles

• Work in an agile Scrum team with daily communication, sprint planning and reviews

• Coordination with testers, test managers and business departments to ensure quality and smooth production rollout

• Active involvement in release planning and deployment coordination, including test preparation, cutover activities and rollback strategies

• Analysis and sustainable resolution of issues in the IAM production environment (2nd- and 3rd-level support)

• Reproduction of complex errors, identification of root causes and implementation of lasting fixes

• Creation of technical analyses and recommendations for operations and further development

• Backlog Management
• Scrum Master
• PO for the Ministry of Justice
• Optimizing Agile Processes
• Classic Business Analysis, User Stories and Testing
• Operational Topics like Nagios Monitoring and Incident Handling

Tools:

• Jira / Confluence
• SQL Developer
• Elastic / Kibana
• Visual Studio Code

Further development of the data analytics system landscape based on MS Power BI

• Concept and development of ETL processes, primary data source SAP IS/U incl. extraction via Theobald extractors to Azure Synapse, support with SAP S/4 conversion
• Support in the concept and development of data models in Azure Synapse Analytics
• Gathering and implementation of requirements in the data analytics area from internal business units
• Identification, documentation and analysis of existing as well as cross-functional processes
• Data definition, data modeling & preparation as well as source selection for merging data from differently structured data sources
• Design of reports and dashboards based on MS Power BI
• Transfer of reporting processes from existing structures to MS Power BI Premium (PPU)
• Hands-on development and implementation of analyses, reports and dashboards based on Microsoft Power BI
• Power Apps for write-back processes from Power BI Premium to Azure SQL DB
• Power BI support as part of the SAP S/4 conversion
• Cooperation with internal business units and external development partners
• Coaching/training, documentation, development processes

• BSS system implementation for B2B / transformation of the central B2B system landscape
• End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
• Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
• Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
• Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
• Management of target process design as the basis for implementation in Infonova BSS.
• Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
• Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.

Delivered a digital, non-profit neighborhood platform to connect older adults with volunteers for practical support and social companionship. Responsible for business analysis, requirement definition, platform evaluation and delivery of a locally scalable service solution focusing on AI-driven enhancements, data-based optimization and clear market positioning. Evaluated several low-code/business platforms including Odoo and Glide Apps and assessed monday.com as a CRM-like option before selecting Glide Apps for implementation. Implemented a non-native mobile and desktop application with Glide Apps and the web presence with WordPress. Tasks

• Gathering, analyzing and structuring business requirements for the product and service model
• Conducting market, target group and competitor analyses to position the offering
• Evaluating and selecting suitable low-code/business platforms for implementation
• Defining core user journeys, business processes and operational workflows for older adults, volunteers and administration
• Translating business requirements into functional requirements for profiles, task management, coordination, communication and notifications
• Guiding the implementation of the non-native mobile and desktop application in Glide Apps as well as the web presence in WordPress
• Preparing the business side for future AI-powered features such as intelligent matching and data-based optimization
• Ensuring compliance with GDPR requirements Results
• Successfully delivered digital support platform connecting older adults with volunteers
• Solid foundation for market positioning through market, target group and competitor analyses
• Delivered a functional non-native mobile and desktop application with Glide Apps and a supporting web presence with WordPress
• Established foundation for scaling and AI-based further development

• Consulting in national and international projects in various roles and sectors (banking and finance, public sector, telecommunications, data management, software development)
• Engaging in project management, requirements management, business analysis, process management, IT consulting and coaching
• Delivering sustainable value quickly and efficiently due to high complexity and diversity of projects and expertise
• Emphasizing collegiality and integrity and fostering a positive team atmosphere