Microsoft Azure Experts in Austria

I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.

Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum

• Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
• Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
• Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
• Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
• Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
• Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
• Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
• Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
• Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
• Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
• Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.

Achievements:

• Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
• Noticeable improvement in communication between development, business, and other stakeholders.
• Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.

Development and implementation of the website onecept.at using React/Next.js. Focus on responsive web design, high-performance component structure, basic SEO optimization, and technical deployment.

Technologies: React, Next.js, TypeScript / JavaScript

• Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
• Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
• Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
• Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
• Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
• Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
• Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
• Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
• Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
• Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.

• Designed and built a next-generation NLP platform to accelerate sales-driven customer service through intelligent request analysis and routing, reducing average customer query response time by 30%.
• Architected a hybrid NLP system combining Large Language Models (LLMs) with traditional NLP pipelines for robust, explainable results.
• Developed request classification and routing mechanisms to accelerate customer support teams in handling customer queries faster and more accurately.
• Optimized LLM based data extraction and classification with context engineering.
• Integrated the platform into customer service processes, reducing response times and enhancing workforce efficiency.

Complete build of a B2B SaaS platform for recruitment agencies

• Multi-source job aggregation via ATS APIs
• AI-assisted career page scraping
• Rule-based and AI-assisted matching
• Credit-based monetization model with Stripe integration
• Live in production since July 2026

Tech stack

• NestJS
• React
• PostgreSQL
• pgvector
• Claude AI
• Prisma

Migration preparation for the upcoming ERP system change: recording all ERP-related business processes, analyzing pain points, and consolidating them into process views. Ensuring that every process can be transferred to the target system or that an alternative exists. Result: a solid working basis for system integrators and a company ready for migration.

BPMN · Camunda

• Extraction, transformation, and cleansing of data from Microsoft Dynamics AX
• Creation of sales reports in Power BI
• Training employees in business intelligence
• Technologies: Power BI, SQL, SQL Server Integration Services (SSIS)

• AI automation roadmap for a D2C/B2B e-commerce company.
• Customer service bot with RAG over support tickets and product data, OCR pipeline for incoming invoices with writeback to Business Central, lead gen and posting automation.
• Deterministic n8n workflows with EU-hosted models.
• n8n, RAG / Mistral, Qwen/BGE embeddings / Business Central API, HubSpot, Shopify / Scaleway, S3 / Claude Code, OpenCode.

• Scope development and project planning
• Stakeholder management
• Process analysis and adaptation
• Development of reporting structures
• Establishment of joint communication structures
• Training concept
• Order processing and cost tracking

Project Tech Stack: Python, AWS, Azure, FastAPI, openai, pandas, unittest/pymock

Achievements:

• Engineered automated data extraction pipelines to transform complex Excel datasets into structured formats via LLM-driven workflows.
• Architected a generative slide-deck engine that translates natural language prompts into formatted presentation assets.
• Integrated advanced LLM capabilities with the OpenAI Response API, implementing sophisticated tool-calling and structured output logic.
• Developed and containerized scalable backend microservice using FastAPI, Docker, and OpenShift to host and serve agentic skills.

Further development of the data analytics system landscape based on MS Power BI

• Concept and development of ETL processes, primary data source SAP IS/U incl. extraction via Theobald extractors to Azure Synapse, support with SAP S/4 conversion
• Support in the concept and development of data models in Azure Synapse Analytics
• Gathering and implementation of requirements in the data analytics area from internal business units
• Identification, documentation and analysis of existing as well as cross-functional processes
• Data definition, data modeling & preparation as well as source selection for merging data from differently structured data sources
• Design of reports and dashboards based on MS Power BI
• Transfer of reporting processes from existing structures to MS Power BI Premium (PPU)
• Hands-on development and implementation of analyses, reports and dashboards based on Microsoft Power BI
• Power Apps for write-back processes from Power BI Premium to Azure SQL DB
• Power BI support as part of the SAP S/4 conversion
• Cooperation with internal business units and external development partners
• Coaching/training, documentation, development processes

• Supporting and helping shape the setup and further development of a company-wide HUB system in the Fujitsu environment for integrating a wide range of data sources and applications in an international context
• Designing and implementing data modeling, ETL processes, reporting, and data quality management

• Leading high-impact retail digital transformation focused on data integration, app integration, and next-generation customer engagement strategies.