Microsoft Outlook Experts in Austria
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Meet FRATCH Experts in Austria, who have recently used Microsoft Outlook
Thomas Pacal
Last position:
Change Manager / Sales Transformation at SEFE
- Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
- Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
- Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
- Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
- Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
- Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
- Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
- Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
- Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
- Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.
John Ampia-Addison
Last position:
Software Developer and DevOps Engineer at Bundesrechenzentrum (BRZ)
Refactoring and improving core APIs; implementing client change requests. Setting up metrics, traces, and logs monitoring infrastructure to support operations. Designing GitOps deployment and infrastructure as code. Applications and Systems Configuration in ArgoCD and Openshift. Confluence documentation of design, approach, and solution. Tech Stack: Java 8 & 21, Spring framework, JSP, Javascript, Bash Scripts, SQL, Grafana Stack, Opentelemetry, Docker, DB2, Maven, Kubernetes Kompose.
Plamen Mirchev
Last position:
Head of Service & Operations Management at Raiffeisen Bank International
- Shaping service management framework as part of head office of RBI
- Service owner overseeing IT cloud services, accountable for overall quality, lifecycle, and success
- Managing customer relationships and satisfaction for 10 business units ensuring smooth business continuity and operations
- Single point of contact and service/process owner providing T-shaped expertise in IT domains, cloud platforms and services (AWS, Azure, Kubernetes, Salesforce, ServiceNow, Jira, Orca, CRM, GitHub, SFMC)
- ITSM/ITIL implementation and mentoring including design, definition, mapping, and execution
- Change and release management, UAT/test assurance, major incident management, SDLC management
- Managing regulatory and audit requirements, DORA, GDPR, ITPF compliance and reporting
- Acting as a point of escalation for complex customer issues, resolving conflicts, fostering a customer-centric culture
- People management: leading and managing service delivery teams, DevOps, vendors, and third-party teams
- Cross-tribe service delivery and contract management: KPIs, SLAs, OLAs, RPO, RTO, BCM/SCM management
- Agile/Scrum process delivery governance, stakeholder communication, and budget/cost management
Matthias K.
Last position:
Business Architect at E5GTEC
- Analysis of extended requirements related to existing controllers in an industrial plant
- Creating concepts for storing and visualizing sensor data
- Communication with PLCs
- Microservice architecture
- Unified architecture
- AI-based evaluations of sensor data
- Technologies used: .NET 8, Minimal API, Postgres, MQTT, RabbitMQ
Gudrun Gradinger
Last position:
Central Procurement, Paper Industry at Anonymous
- EUDR/EUTR system adaptation
- Training
- Process optimization / central procurement
- Framework agreements
Lenny Suhr
Last position:
Senior Associate, Advisory at KPMG Austria GmbH
- Taking on lateral project leadership, project management and PMO tasks in diverse projects focusing on organizational development, sustainability, change management and strategy implementation
- Supporting projects through designing, planning and facilitating workshops, as well as conducting complex data analyses to derive strategic recommendations and prepare management reports
- Leading internal onboarding for the entire Advisory division and supporting the delivery of international strategy training sessions
Stefan David
Last position:
Quality and Risk Manager at Tridonic GmbH
- Point of contact for customers and insurers for all major complaints (complaint management)
- Monitoring product quality through cyclical reviews
- Deputy head of quality management (2009 to 2019)
- Establishment of risk management within Tridonic GmbH
- Internal auditor training and conducting audits
- Meeting legal requirements by participating in the establishment of risk management in the Zumtobel Group
- Definition and selection of the risk software R2C
- Implementation of the risk software in the Tridonic subgroup
- Porting the returns system from MS Office to the SAP system including extensive customization (SAP customizing)
Walter Rizek
Last position:
Management Consultant & IT Consultant at Self-employed
- Advising companies and leaders with a focus on organizational development, process clarity, decision-making, and guiding change processes.
- Analyzing existing structures, identifying optimization opportunities, and developing sustainable solutions at the intersection of people, processes, and IT, with tailored support as needed.
Gerald Hiebler
Last position:
External SAP Consultant at ACO Severin Ahlmann GmbH & Co. KG
- Supporting the internal IT department in SAP support for S/4Hana.
- Processing tickets.
- Further development of solutions.
- Expanding configuration models.
- Training key users and end users.
- Documenting solutions.
Wilhelm Lutz
Last position:
Office365 2nd Level Support at Freelance Work
- Support for Excel, Word, PowerPoint, Access, Outlook Classic, Outlook Web Access (OWA), New Outlook, and Teams
- Resolving critical OneDrive and SharePoint synchronization problems, including Windows drive error checks
- Conducting focused training to reduce user errors and increase awareness of potential issues
Svyatoslav Rymar
Last position:
VP of Operations at Mindojo & Plingo
- Plingo ESL app development: Contributed significantly to the development and launch of Plingo, an innovative ESL application designed for kids. Orchestrated the assembly and development of a dedicated engineering team, steering the product from inception to its successful market introduction. The app got 2 million downloads and consistently positive reviews. Acknowledged internationally, Plingo was a finalist in the 2024 Kidscreen and Bett awards and was honored in Israel's national competition for language learning innovation.
- Team leadership & operational improvement: Oversaw the expansion and operational scaling of the company, growing the team from 10 to 50 members. Coordinated efforts across product management, engineering, and content production to improve efficiency and expand operational capacity.
- Customer engagement & feedback: Launched targeted user engagement initiatives, such as surveys and interviews, maintaining a high customer satisfaction rate of 4.8/5. Applied data-driven approaches to refine development processes, shortening product time to market and increasing organizational transparency.
Büsra Cengiz
Last position:
Operations Manager at Barth Riesenrad GmbH
- Operational management of the take-away stand
- Purchasing, price comparisons, ordering goods and materials
- Quality control and ensuring compliance with legal requirements
- Staff training, shift scheduling and team point of contact
- Implementing own ideas and management directives
- Troubleshooting supply shortages, IT issues and staff absences
Veronika Halász
Last position:
Manufacturing Lead at GI.HU (Genetic Immunity) Kft.
- Technology and operational leader for R&D and GMP manufacturing and contract manufacturing activities of the product candidate
- Successful screening and selection of CMOs and CDMOs, establishment of workflows
- Completed risk assessments and gap analyses in relation of the production activities
- Acting as key contact point for CMOs, CDMOs and other contractors; managing and leading negotiations
- Analysis of the current technology of the product candidate (drug substance with biotechnological origin, excipient polymer and related nano formulation) and the medical device; technology optimization, critical parameter setting
- Technology related gap- and risk analysis, decision management, project management and prioritization
- Crisis management and solution setup by critical parameter analysis and investigation of critical quality attributes of the processes
- Definition and selection of the related and needed quality control setup (evaluation of QC tests, specification set up according to relevant guidelines)
- GMP related activities: deviation, change control and OOS management, compilation of GMP related documentation (SOP, WI, etc.)
Michael Handl
Last position:
Voest AG
SAP S/4HANA authorizations: Project NEXUS, implementation of the authorization concept for Voest branch
Implementation of the authorization concept for Voest Bulgaria for the SAP modules FI, AM, CO, MM, SD, PP, PM, PS, QM, WM and Fiori
Design, definition and implementation in the rollout
Discover over 15,000 top freelancers
Statistics of experts using Microsoft Outlook
Aggregated from the professional profiles of matched freelancers.
Experience
24 years
Position duration
4.1 years
Positions per freelancer
14
Top business areas
Project Management, Information Technology, Operations
Top industries
Information Technology, Professional Services, Manufacturing
Certification focus areas
Information Technology, Customer Service, Human Resources
Bachelor's degree or higher
62%
Master's degree or higher
54%
Certifications per freelancer
4
Most common languages
German, English, Spanish
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Austria are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Austria using Microsoft Outlook
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
Outlook basics
Microsoft Outlook is the email and calendar client many companies use every day for business communication. Experts work with Outlook desktop, Outlook on the web, Outlook.com, and Microsoft 365 mailboxes to keep inboxes, calendars, contacts, and tasks in sync.
What they deliver
- Mailbox setup, shared inboxes, and delegate access
- Calendar coordination, meeting rules, and booking flows
- Folder structure, signatures, and mailbox cleanup
- Connection to Exchange Online, Teams, and mobile devices
Ecosystem
Strong specialists know the Microsoft 365 stack around Outlook, especially Exchange, Entra ID, Teams, and mobile device management. They also understand rules, transport settings, shared calendars, add-ins, and archive policies that affect day-to-day work.
When to bring help
Companies usually bring in freelance Outlook professionals when mail stops syncing, calendars behave badly, or a migration needs careful handling. That is common during Microsoft 365 rollouts, mailbox moves, new device setups, or when teams in Austria need smooth remote and on-site collaboration.
What good experts do
A solid Outlook specialist works calmly across users, devices, and backend settings. They document changes, test mail flow, fix permissions, and explain how to use the client without adding confusion.
Common project signs
- Repeated send, receive, or sync errors
- Shared calendar access does not work as expected
- Search, archive, or add-in problems slow teams down
- Migration from older mail tools needs clean setup
- Users need better rules, templates, or mailbox hygiene
Frequently asked questions
Everything clients usually want to know about Microsoft Outlook, in one place.
Microsoft Outlook is used for business email, calendars, contacts, task lists, and meeting coordination. In many companies it is the main front end for Microsoft 365 or Exchange mailboxes, so the specialist often works on both the user setup and the underlying mailbox behavior.
Outlook can mean the desktop app, the web version, or the mail service behind it, which is why people use the names a bit loosely. A good freelancer can tell whether the issue sits in the client, the mailbox, or the Microsoft 365 setup and work on the right layer first.
A strong Microsoft Outlook specialist usually knows Exchange Online, Microsoft 365 admin settings, Entra ID, mail routing, and mobile device setup. For bigger projects, they also need clear documentation habits and enough user support skill to handle calendar and mailbox changes without disruption.
Microsoft Outlook expertise matters when the problem is not just a broken app but a mix of mailbox permissions, sync rules, shared calendars, signatures, or transport settings. It also matters during migrations, profile rebuilds, and changes that affect many users at once.
Outlook is often supported remotely because most settings, account issues, and mailbox changes can be handled online. On-site help can still be useful during office rollouts, device handovers, or when a team in Austria needs fast support across many user machines.
Look for someone who can explain both the visible client issue and the backend cause in plain language. A solid Microsoft Outlook professional has worked with shared mailboxes, calendar permissions, sync problems, and Microsoft 365 integrations, and can show a clear way to test the fix.
Outlook requests often involve sync failures, duplicate calendars, missing mail, broken add-ins, archive issues, or mailbox access problems. Teams also ask for help when signatures, meeting settings, or mobile devices do not behave consistently across users.
Microsoft Outlook goes beyond email when teams use it for scheduling, shared inbox handling, task tracking, and meeting workflows. Many specialists also connect it to Microsoft 365 tools so appointments, mail, and collaboration stay aligned across the company.
The average hourly rate of freelancers in Austria who have used Microsoft Outlook in their recent projects is 114 €, which corresponds to a daily rate of about 909 € based on an 8-hour working day.
Of the freelancers in Austria who have used Microsoft Outlook in their recent projects, 62% hold at least a Bachelor's degree and 54% hold at least a Master's degree.
On average, freelancers in Austria who have used Microsoft Outlook in their recent projects have 24 years of professional experience, with a single engagement typically lasting around 4.1 years.
The most common languages among freelancers in Austria who have used Microsoft Outlook in their recent projects are German (100%), English (100%), and Spanish (43%).
The most common industries among freelancers in Austria who have used Microsoft Outlook in their recent projects are Information Technology (64%), Professional Services (50%), and Manufacturing (43%).
The most common business areas among freelancers in Austria who have used Microsoft Outlook in their recent projects are Project Management (86%), Information Technology (79%), and Operations (71%).
Main locations of FRATCH Experts, who have recently used Microsoft Outlook
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Vienna Graz 
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Philipp Thomaschewski
FRATCH CEO
