Stefan D.-Quality and Risk Manager
Check rate
Experience
Quality and Risk Manager
Tridonic GmbH
- Point of contact for customers and insurers for all major complaints (complaint management)
- Monitoring product quality through cyclical reviews
- Deputy head of quality management (2009 to 2019)
- Establishment of risk management within Tridonic GmbH
- Internal auditor training and conducting audits
- Meeting legal requirements by participating in the establishment of risk management in the Zumtobel Group
- Definition and selection of the risk software R2C
- Implementation of the risk software in the Tridonic subgroup
- Porting the returns system from MS Office to the SAP system including extensive customization (SAP customizing)
Head of Customer Service
Tridonic GmbH
- Managing a team of 9 employees
- Monitoring the processing and analysis of returns
- Developing and implementing the necessary workflow, including direct transfer of return order data from SAP to the returns system
- Introduction of a returns system, planning and implementation as a pilot project, specification and implementation based on the Microsoft Office suite (including programming)
Application Engineer
Tridonic GmbH
- Responsible for all customers in the UK and Southern Europe
Customer Service Engineer
Advantest (Europe) GmbH
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Information Technology, Quality Assurance, Project Management, and Sales.
Summary
- Engineer for electronics, measurement and control engineering
- 32 years of professional experience, including 21 years in quality management (ISO 9001, 14001)
- Experienced in setting up, maintaining and further developing the QMS and familiar with QM tools such as 8D, FMEA, PDCA, BSC, event/fault tree
- Completed internal auditor training and familiar with certifications
- Experienced in further developing processes
- Six Sigma Green Belt
Skills
Ms Office Word, Excel, Outlook, Powerpoint
Sap Power User, Business Warehouse
Operating Systems: Ms Windows, Unix Solaris, Linux
Others: Ms Vba+, Matlab, Mindmap, Ibs Caq, Schleupen R2c
Responsible And Point Of Contact For Internal Quality Issues
Interface Between Sales And Production Regarding Deadlines, Costs And Quality
Assessment And Evaluation Of Process Risks
Assessment And Evaluation Of Product Risks
Establishment And Assurance Of Insurance Management For Product Warranty
Identification Of Quality Deviations, Deviation Analysis And Cost Accounting
Reporting To Management And Third Parties
Initiation And Evaluation Of Corrective And Preventive Actions
Languages
Education
Neu-Technikum Buchs
Graduated as engineer (HTL/NTB) · Electronics, measurement and control engineering · Buchs, Switzerland
Gymnasium Dornbirn
Dornbirn, Austria
Volksschule Dornbirn
Dornbirn, Austria
Certifications & licenses
Auditor
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Stefan is based in Dornbirn, Austria and can operate in on-site, hybrid, and remote work models.
Stefan speaks the following languages: German (Native), English (Advanced).
Stefan has at least 33 years of experience. During this time, Stefan has worked in at least 4 different roles and for 2 different companies. The average length of individual experience is 8 years and 4 months. Note that Stefan may not have shared all experience and actually has more experience.
Based on recent experience, Stefan would be well-suited for roles such as: Quality and Risk Manager, Head of Customer Service, Application Engineer.
Stefan's most recent position is Quality and Risk Manager at Tridonic GmbH.
In recent years, Stefan has worked for Tridonic GmbH.
Stefan is most experienced in industries like Manufacturing.
Stefan is most experienced in business areas like Customer Service, Information Technology, and Quality Assurance. Stefan also has some experience in Project Management and Sales.
Stefan has recently worked in industries like Manufacturing.
Stefan has recently worked in business areas like Customer Service, Information Technology, and Quality Assurance.
Stefan holds a Bachelor in Electronics, measurement and control engineering from Neu-Technikum Buchs.
Stefan has 2 certificates. These include: Auditor and Six Sigma Green Belt.
The availability of Stefan needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 10 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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