Six Sigma Green Belt (SSGB)

• Point of contact for customers and insurers for all major complaints (complaint management)
• Monitoring product quality through cyclical reviews
• Deputy head of quality management (2009 to 2019)
• Establishment of risk management within Tridonic GmbH
• Internal auditor training and conducting audits
• Meeting legal requirements by participating in the establishment of risk management in the Zumtobel Group
• Definition and selection of the risk software R2C
• Implementation of the risk software in the Tridonic subgroup
• Porting the returns system from MS Office to the SAP system including extensive customization (SAP customizing)

• Developed and implemented the IT security strategy in line with ISO/IEC 27001/27002, including risk assessments and security roadmap planning
• Led the implementation of a centralized 24/7 Security Operations Center (SOC)
• Established and delivered security awareness and training programs
• Provided strategic security advice and governance support for enterprise-wide IT transformation initiatives

• Patch management and system hardening for Linux and Windows via AWS Systems Manager, including Maintenance Windows; image pipelines (AWS Image Builder), Ansible, and PowerShell DSC
• IT security & compliance: IAM/KMS/MFA, secrets management, Policy-as-Code (Checkov, tfsec, cfn-nag), AWS Config, CloudTrail, and Security Hub; infrastructure security audits, internal audits, penetration tests, and incident response exercises
• Analysis of cloud security reports and implementation of preventive measures; automated security and compliance tests; backup strategies using snapshots and S3 Glacier
• Administration of multiple AWS accounts (VPCs) with up to 2.500 Linux and Windows servers and hybrid networks
• Automation using Terraform, OpenTofu, CloudFormation, Ansible, and PowerShell DSC; CI/CD with GitLab CI and GitHub Actions
• Planning of rollouts, upgrades, and lifecycle management for key components; coordination with DevOps, security, and development teams; preparation of concepts and decision papers

• Develop mechanical requirements in alignment with customer specifications.
• Design and simulate mechanical components and assemblies using PTC Creo, including:
• 2D/3D CAD capabilities including advanced surfacing
• Model based geometric dimensioning & tolerancing (GD&T)
• Linear static FEA analysis.
• Perform tolerance analysis using TSA spreadsheets and CETOL 6σ.
• Represent the department in project meetings and collaborate with design teams to ensure project alignment.
• Participate in prototyping activities, optimizing designs for manufacturability.
• Conduct testing, verification, and documentation per industry standards.
• Completed training in X-ray inspection (X-ray analysis) for mechanical and electronic assemblies.
• Support system engineers in customer requirements analysis and feasibility evaluation.
• Assist electrical engineers by designing the mechanical layout of the PCBA, ensuring collision-free integration of electrical components.
• Apply Six Sigma methodologies (Green Belt Certified) and use Minitab for statistical analysis.
• Support risk management activities (dFMEA).
• Gained practical knowledge of PCBA production processes through regular visits to SMT production lines, enhancing understanding of design-for-manufacturability.
• Work closely with international teams (Italy, Romania).

• Strategic support for female entrepreneurs and leaders, with a focus on self-leadership, decision-making, and structured execution under pressure
• Development and delivery of programs on leadership, process clarity, and stress-performance systems
• Workshop facilitation and support in organizational and structural development processes
• Currently responsible for the design and implementation of an international scaling project (OER Literacy Program / 2GiveLife), expanding to 15 organizations in the DACHLi region

Business development and professional exchange

• Developed a consulting offer for digital transformation, AI adoption, and Operating Models; built industry and partner relationships.

• From 02/2023 to 05/2024: IT interim manager within an international construction chemicals group headquartered in Germany as Global TSA Manager in a carve-out project responsible for the IT workstream.

• End-to-end management of an international IT carve-out and TSA program, including transition of five service providers, governance and operating structures, service continuity, provider performance, SLA/KPI and cost management, SIAM and supplier management, security services, operational readiness, and transition into stable operations.

• From 06/2024: IT consulting in project management and IT service management areas, providing PM/PMO coaching and support.

• Architected and implemented a bidirectional USB-C 3.0 Power Delivery (PD/DRP) system for 24V battery charging, successfully minimizing software integration risks through targeted feasibility studies.
• Integrated CAN, USB 3.0, Gigabit-Ethernet, and Audio-Codec interfaces in Altium Designer, successfully delivering the complete system schematic ready for board redesign.

ACHIEVEMENTS:

• Rescued a failing (military) legacy project by reverse engineering undocumented hardware, successfully resolving critical design flaws and consolidating the Altium project.

Migration from Microsoft Dynamics to a Multi-Cloud Salesforce Platform

• Lead of the Field Service stream in a programme replacing Microsoft Dynamics with Salesforce Sales, Service, Marketing and Field Service, including access for external contractors.
• Designed the end-to-end process from opportunity or case via work order and the Field Service mobile app to the service report.

• Worked on 3 projects for a customer in the food industry
• Integration of operation-management system; implementation of OEE and KPI-oriented work; integration of bottom-up process; cost reduction
• Projects: Brandenburg €4.2 M; Mecklenburg €1.3 M; Sachsen €0.9 M

The aim was to break up usual working methods and develop employees in communication and problem-solving skills. In addition to achieving savings, the task was to integrate a system ensuring a consistent and standardized bottom-up communication process from every production plant to corporate headquarters. Project costs (usually 3–4 consultants) were not to exceed 30 % of savings achieved in the first year.

• Leading procurement transformation activities as part of a strategic carve-out program at a global life sciences company
• Responsibility for business separation, IT and operational technology contract management, supplier migration, and Day-1 readiness
• Close collaboration with Legal, IT, HR, PMO, Finance, and business functions to manage contractual risks, ensure business continuity, and successfully deliver the transformation.

• Restructuring & interim management: Leading and stabilizing R&D organizations during periods of change and growth, particularly during strategic realignment, M&A or to bridge leadership vacancies
• R&D operating models: Assessing and redesigning devel...

Engaged to build governance, risk and process-improvement capabilities from scratch across approximately 30 fast-growing, decentralised lines of business in Germany, driving quality and productivity gains across business and functional teams.

• Applied Six Sigma root-cause analysis methodology (5-Why, Fishbone/Ishikawa) to lead investigations and process-improvement initiatives across the organisation’s finance, risk, IT and procurement functions, driving corrective actions and process redesign through to verified, sustained closure.
• Delivered structured training programmes to approximately 1,200 employees, for Compliance topics, incl. Six Sigma analysis and process-improvement methodology, building a continuous-improvement mindset and self-assessment capability across business and functional leaders.
• Analysed and optimized finance, risk and procurement processes across approximately 30 decentralised lines of business, developing and implementing continuous-improvement strategies and collaborating with cross-functional stakeholders (Finance, Controlling, IT, Procurement) to achieve measurable quality and productivity gains.

HR Transformation, Global Mobility & HR Innovation:

• Led the Global Mobility workstream for an International Assignment Host Payroll implementation, designing and executing 70+ UAT scenarios and validating cross-country payroll integrations to support a controlled and accurate global rollout.
• Developed a multi-country immigration cost-modelling framework spanning 14 countries and 2,000+ employees during the DXC–Luxoft integration, providing leadership with workforce transition cost visibility to support integration planning and decision-making.
• Established the first Global Mobility SOP framework, mapping and documenting 40+ processes to standardize workflows, strengthen governance, reduce dependency on individual knowledge and enable scalable knowledge transfer across global teams.
• Automated and standardized Global Mobility cost-estimation models using Excel macros, reducing manual effort and improving consistency and accuracy in international assignment financial modelling.
• Assessed processes across 15 HR Operations teams, establishing KPIs and acceptance criteria with stakeholders and developing a Process Health Dashboard for leadership to provide visibility into process performance and proactively identify operational risks.
• Evaluated 200+ HR processes and designed a Maker–Checker governance framework to strengthen process adherence, clarify accountability and mitigate operational and financial risk across HR Operations.
• Conceptualized and led the inaugural season of Eurekathon, a global HR idea-crowdsourcing and innovation initiative engaging ~1,000 employees to identify AI, automation and digital solutions to HR and workplace challenges; subsequently selected as an AI Champion and core team member for Season 2, contributing to program strategy and stakeholder engagement.
• Used two years of global employee-support data to redesign staffing around a newly introduced chatbot, identifying peak query periods and reallocating resources to a focused 4 hour coverage window, creating capacity for cross-skilling and improving workforce utilization.

HR Business Partnering, Talent Management & Employee Relations – Insurance Vertical:

• Partnered with business and functional leaders across India, APAC and EMEA to understand workforce priorities, employee concerns and organizational needs, translating business requirements into targeted people strategies and HR interventions.
• Partnered with HR leadership and global business stakeholders on succession planning and talent pipeline development for critical roles, strengthening visibility of key talent and supporting leadership continuity across multiple locations.
• Led quarterly talent and promotion cycles supporting ~40 promotions per quarter, partnering with business leaders on talent identification, calibration, eligibility and compensation validation, followed by employee communication and end-to-end implementation with HR Operations.
• Owned mid-year and annual performance management cycles for 3,000+ employees, partnering with managers on guidelines, timelines, goal setting, calibration, rating decisions, employee discussions and escalations; achieved 100% cycle completion.
• Delivered quarterly workforce, attrition and span of control analysis for HR and business leadership, combining turnover trends, performance insights, employee relations cases and top-talent data to identify workforce risks and inform targeted retention and talent strategies.
• Designed and launched a New Manager Development Program in partnership with Learning & Development, supporting the transition from individual contributor to people manager through structured learning.
• Advised managers on performance and employee relations matters, coaching leaders through performance concerns, Performance Improvement Plans and sensitive employee conversations.
• Partnered with Legal team to navigate complex cases and ensure consistent, compliant and well-informed decisions.
• Coached and guided new HR team members through HR processes, employee relations matters and day-to-day case management, sharing knowledge, providing hands-on support and fostering a collaborative team environment.
• Designed and executed monthly employee engagement initiatives across the business unit, partnering with business and HR stakeholders on needs identification, program ideation, communications and end-to-end execution to strengthen employee connection and engagement.
• Led the HR onboarding program for graduate hires, partnering with business and HR stakeholders to provide structured orientation on organizational culture, policies, training expectations and development, supported by a formal mentoring framework.
• Facilitated pre-joining engagement for lateral hires, maintaining candidate connection between offer acceptance and joining, addressing queries and facilitating introductions to business leaders and HR stakeholders to strengthen the candidate-to-employee transition.
• Managed sensitive employee lifecycle and separation matters, including voluntary and involuntary terminations and bereavement cases, coordinating with relevant stakeholders and supporting employees and families with empathy, discretion and compliance.
• Partnered with Global Mobility, HR leadership and business stakeholders on international workforce requirements across International Assignments, Transfers and Short-Term Commutes, coordinating HR inputs across multiple jurisdictions.
• Launched the Women in Insurance (WIN) diversity program, developing initiatives to recognize, engage and support the development of women leaders within the business.