Matrix42 Experts in Frankfurt
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Meet FRATCH Experts in Frankfurt, who have recently used Matrix42
Peter V.
Last position:
IT Administrator at SEAT Deutschland
- Creating concepts and architecture for domain integration (SEAT into the VW structure)
- Domain trusts and administration
- Operation and administration of Windows 2022/ 2025 servers and domains
- Domain restructuring
- GPO and SG editing and migration
- DNS restructuring and migration
Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMWare vSphere, Hyper-V, Powershell, Jira, MS Office 365,), SCCM, VSAN Fileservices, Approximately 800 servers, 400 users
Tamer D.
Last position:
Senior Project Manager / Senior IT Consultant at IT.Niedersachsen – Central Police Directorate (ZPD)
MOVE-ZPD – Strategic Infrastructure Project | Total Program Budget 48 Mio. € | Data Center Migration Hannover → Hamburg
Responsibility for a central subproject for migrating business-critical specialist applications to a highly available data center architecture.
- Management of a central subproject for migrating business-critical specialist applications to a highly available data center architecture.
- Independent management of around 30 of approximately 100 business-critical specialist applications, including Exchange (approx. 30'000 users), LDAP, DNS and cross-state applications.
- Management of project structure, milestones, dependencies, risks and escalations, as well as coordination of the required business and technical stakeholders.
- End-to-end coordination of the managed migrations, from planning and structuring through environment provision, testing and acceptance to production deployment and go-live.
- Stakeholder management between business units, Product Owners, data center operations, program organization and external service providers.
- Development and implementation of a standardized server request and change process to speed up VM provisioning and reduce manual coordination.
- Management reporting as well as preparation and moderation of steering and decision-making bodies and workshops.
Technologies & Tools: MS Project, MS Teams, SharePoint, Oracle APEX, CA Automation Manager, Visio, MindManager
Reinhard G.
Last position:
IT Infrastructure / User Management at UMF – Universitäts Medizin Frankfurt
- User account management and creation in Active Directory
- Group management and updates in Active Directory
- Permissions management on file servers
- Exchange/Outlook support
- VPN setup
- System and product support: Windows 10, Windows 11, Office 2019, Office 365, Active Directory, TeamViewer, RSA VPN, Microsoft Teams, RSA Security Console, Deep Discovery Mail Inspector, ServiceNow, Macmon
Alessandro P.
Last position:
IT System Administrator – Client Deployment
- Main point of contact for the provisioning of end devices and operating systems
- Pre-installation of software according to company guidelines and integration into the corporate network (Wi-Fi, VPN, domain)
- User support with setup, process improvements, and handling of returns (RMAs)
Guido K.
Last position:
IT Consultant / Owner at Guido Krauß IT-Consulting
Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.
- IT security consulting and implementation of technical protective measures
- Windows server and client support, patch management, user support
- M365 – Entra ID – MS Azure administration
- Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
- Support of virtual systems based on Hyper-V, VMware, and Proxmox
- Backup and recovery concepts including test recovery, documentation, and handover
- Introduction and maintenance of IT documentation, asset management, and inventory tracking
- Implementation of measures related to IT baseline protection, emergency manuals, and BCM
- On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes
Security awareness and practical sensitization of users and IT staff
Jaouad A.
Last position:
Second Level Support at Sanofi
- Software distribution to notebooks via Active Directory and image installation
- Support of iOS and Android devices, including switching from SIM to eSIM via QR code
- Scheduling appointments and setup during employees' initial registration
- Ticket processing via ServiceNow
Kurt R.
Last position:
Lead Solution Architect (AI HealthTech) / interim CTO & Product Co-Owner at Physio-Agil Frankfurt
- General CTO responsibilities (architectural design, operational setup, external runtime product evaluation, investor buy-in, regulatory compliance).
- Software development oversight (implementation on deep-dive-in) plus workflow design.
- Product co-ownership.
- Tech/tools/frameworks: proprietary software (Java, JavaScript), Kubernetes, Postgres, MiniIO, Ollama (internal), several xAI API (external), OpenTofu (Terraform), Keycloak, Kafka, Prometheus, ELK Stack, GitHub, GitHub Workflows, Argo CD, ISO 27001, BSI-ISM, EU AI Act.
Driss C.
Last position:
Freelancer – IT Service Manager at E.ON (Westnetz GmbH)
- Support and optimization of incident, change & problem processes based on ITIL for >10,000 users.
- Problem-solving for >1,000 complex cases/year across different service towers (File Services, Identity, Citrix, ANF).
- Work in the security cluster: vulnerability analysis and firewall change coordination.
- Governance & migration of file services to Azure NetApp Files (M365, Citrix, PowerShell), including data optimization.
- Creation and maintenance of business-critical process & operational services, enterprise documentation.
- Focus on stabilization, security (endpoint hardening), and optimization through AI solutions.
Imran H.
Last position:
Goldgas
- Interface between support and customers
- Providing IT solutions
- Network support
- Patch management
- Documentation of all devices
- Optimization of the 7 meeting rooms
Leon L.
Last position:
IT Specialist / 2nd Level Support at HASOMED/ITCOS
- Client management
- Personnel management
- Meeting project targets
- Consulting & customer support
- Infrastructure support for medical practices
- Firewall setup
- End point protection installation and management
- Client-server infrastructure setup
- VPN installation
- Customizing, maintaining and updating existing systems and devices
- Telematics infrastructure (TI)
- VM connector configuration
- Communication in healthcare
- Activating HBA and SMC-B
- Error analysis and troubleshooting
- Employee support for industry-specific software
- Escalating tickets to 3rd level support
- Setting up card terminals (e.g. Orga, Cherry)
- EasyTI installation / configuration
- Troubleshooting & scheduling
- Deregistering old hardware/connectors
- Database management
Khalid A.
Last position:
Systemadministrator at Sport & Medien
- Processing 1st, 2nd and 3rd level tickets
- Analyzing, resolving and documenting incidents and service requests within incident and SLA management via KIX (OTRS) ticket system
- Monitoring and managing networks and servers, configuring network interfaces (Wallix & Zabbix)
- Providing user support for technical issues and onboarding to new systems
- Creating and maintaining documentation for IT systems, network configurations and processes
- Software installation and maintenance: installing, configuring and updating operating systems, applications and license management (Empirum, MS365, Admin Center / Exchange)
- Data backup and tape rotation (backup and recovery)
- Configuring antivirus software and applying security updates and patches (Matrix42 patch management)
- User management: creating, modifying and deleting user accounts and their access rights (AD / Azure)
Markus M.
Last position:
Project Manager / Senior Consultant (multiple projects) at gkv informatik
- Project Manager responsible for managing the revision of ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022), including GAP analysis, project planning, preparation of internal and external audits, and preparation and maintenance of the required documentation.
- Coordination of the adaptation of existing measures and implementation of new measures in accordance with the requirements of the new standard, as well as continuous monitoring and adaptation of the measures.
- Regular reporting to management on progress and risks.
- Senior Consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including remediation of findings, preparation or adaptation of evidence documents and additions to provider contracts.
- Senior Consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of more than 1500 Deliverables & Obligations (D&O), establishment of a D&O tracker (Claim Register) and joint professional review with the service owners for various service descriptions (including IT Service Management, workplace and printing services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification and distribution).
- Senior Consultant adapting service scopes in existing service descriptions to enable end-to-end service responsibility for the provider, including identification and analysis of use cases, process analysis and optimization (Incident, Problem, Change), as well as recording and documenting all software products in LeanIX and documenting them in the Contract Change.
- Focused services: Managed Software Service, Application and Desktop Service, Workplace and Printing Services, Webserver Service, Container Service, M365, SAP/Oscare, Output Management Systems (OMS), Telephony and Omnichannel Management Service.
- Project Manager responsible for managing a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and customer, review of the benchmark results, and preparation and conducting of price negotiations with the IT provider.
Discover over 15,000 top freelancers
Statistics of experts using Matrix42
Aggregated from the professional profiles of matched freelancers.
Experience
20 years (Germany: 22 years)
Position duration
2 years
Positions per freelancer
14 (Germany: 18)
Top business areas
Information Technology, Customer Service, Project Management
Top industries
Information Technology, Banking and Finance, Healthcare
Certification focus areas
Information Technology, Project Management, Product Development
Bachelor's degree or higher
83% (Germany: 55%)
Master's degree or higher
33% (Germany: 29%)
Certifications per freelancer
3 (Germany: 5)
Most common languages
German, English, Spanish
Speak two or more languages
92% (Germany: 91%)
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Frankfurt are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Frankfurt using Matrix42
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Matrix42 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Banking and Finance (67%)
- Healthcare (58%)
- Automotive (50%)
- Government and Administration (50%)
- Transportation (42%)
- Manufacturing (42%)
- Professional Services (42%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Matrix42 in the enterprise
Matrix42 is an enterprise software suite for managing IT services, digital workplaces and endpoint environments. Companies use it to bring service requests, assets, software distribution, mobile devices and employee workflows into a controlled operating model. Its modules support both internal IT teams and wider service organizations.
Core service management
Matrix42 ITSM covers service catalogs, incidents, requests, problems, changes and knowledge management. Specialists configure workflows, approval paths, service-level rules and dashboards around the way an organization operates. They also connect the service desk with identity, monitoring, procurement and business applications.
Endpoint and workplace tools
The ecosystem includes Empirum for endpoint and software management and Silverback for mobile device management. Projects may involve Windows provisioning, patching, application deployment, inventory, compliance policies and device enrollment. Strong expertise includes designing reliable handovers between workplace operations and the service desk.
- Configure service catalogs and request workflows
- Automate software distribution and endpoint processes
- Connect ITSM with identity, monitoring and business systems
- Build reports for assets, service quality and compliance
When specialists add value
Companies often bring in freelance Matrix42 specialists during a new implementation, module rollout, migration or major process redesign. External expertise is also useful when a service desk has inconsistent workflows, incomplete asset data or too much manual endpoint administration. In Frankfurt, on-site workshops can complement remote configuration and testing.
Skills around Matrix42
Useful adjacent skills include ITIL-based service management, asset and configuration management, Microsoft 365, Active Directory, Entra ID, PowerShell and API integration. Professionals may also work with SQL reporting, REST interfaces, packaging, Windows deployment and mobile security. The right combination depends on whether the priority is service operations, workplace management or both.
What strong professionals deliver
Experienced Matrix42 professionals start with process discovery instead of copying default settings. They document configuration decisions, test permissions and workflows, protect data quality and make administration understandable for internal teams. They can explain trade-offs clearly, manage releases safely and leave behind usable documentation, reporting and support procedures.
Frequently asked questions
Questions about Matrix42? Start with the answers below.
Companies use Matrix42 to manage IT services, service requests, assets, software deployment, endpoints and mobile devices. Its modules can support a shared service desk, digital workplace operations and structured employee workflows.
Matrix42 combines IT service management with endpoint, software and mobile workplace capabilities in one product family. ServiceNow often suits broad enterprise workflow programs, while Jira Service Management is closely connected to Atlassian tools; the right choice depends on process depth, existing systems and workplace management needs.
A strong Matrix42 specialist may also understand ITIL processes, Microsoft 365, Active Directory, Entra ID, PowerShell, SQL reporting and REST integrations. Empirum projects benefit from packaging and Windows deployment knowledge, while Silverback work calls for mobile security and device policy experience.
The requirement depends on the scope and risk of the work. A focused catalog change may need configuration expertise, while a full ITSM rollout, Empirum redesign or integration program calls for someone who has led discovery, testing, migration and operational handover.
Matrix42 configuration, documentation and testing can usually be completed remotely when secure access and clear decision-makers are available. Frankfurt-based teams may still prefer on-site workshops for process discovery, stakeholder alignment or device-management changes, with German or English agreed in advance.
A useful Matrix42 brief describes the modules involved, current service processes, integrations, data sources, user groups and desired deliverables. It should also state whether the work covers implementation, optimization, migration, reporting, endpoint management or knowledge transfer.
Ask the Matrix42 professional to explain a comparable implementation, their testing approach and how they control permissions, data quality and releases. Review the clarity of their process maps, configuration documentation, acceptance criteria and plans for administrator handover.
Matrix42 is the product family and vendor ecosystem that includes service management and workplace management capabilities. Empirum is associated with endpoint and software management, while Silverback is associated with mobile device management; a specialist should clarify which modules and versions the project uses.
The average hourly rate of freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects is 89 €, which corresponds to a daily rate of about 715 € based on an 8-hour working day.
Of the freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects, 83% hold at least a Bachelor's degree and 33% hold at least a Master's degree.
On average, freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects have 20 years of professional experience, with a single engagement typically lasting around 2 years.
The most common languages among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are German (100%), English (92%), and Spanish (17%).
The most common industries among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Banking and Finance (67%), and Healthcare (58%).
The most common business areas among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Customer Service (92%), and Project Management (67%).
Main locations of FRATCH Experts, who have recently used Matrix42
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne 
Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg 
Essen Request a free demo
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