Matrix42 Experts in Frankfurt
matched in minutes from over 15,000 CVs with the power of AIHire experts who work with Matrix42, Empirum, service management and endpoint automation. They set up self-service portals, package software, connect workflows and keep operations clean with fast, precise matching from vetted, available freelancers.
Meet FRATCH Experts in Frankfurt, who have recently used Matrix42
Alessandro Pisa Vazquez
Last position:
IT System Administrator – Client Deployment
- Main point of contact for the provisioning of end devices and operating systems
- Pre-installation of software according to company guidelines and integration into the corporate network (Wi-Fi, VPN, domain)
- User support with setup, process improvements, and handling of returns (RMAs)
Guido Krauß
Last position:
IT Consultant / Owner at Guido Krauß IT-Consulting
Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.
- IT security consulting and implementation of technical protective measures
- Windows server and client support, patch management, user support
- M365 – Entra ID – MS Azure administration
- Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
- Support of virtual systems based on Hyper-V, VMware, and Proxmox
- Backup and recovery concepts including test recovery, documentation, and handover
- Introduction and maintenance of IT documentation, asset management, and inventory tracking
- Implementation of measures related to IT baseline protection, emergency manuals, and BCM
- On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes
Security awareness and practical sensitization of users and IT staff
Markus Marschollek
Last position:
Project Manager / Senior Consultant (multiple projects) at gkv informatik
- Project manager controlling the update to ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022) including gap analysis, project planning, preparation of internal and external audits, and creation and maintenance of required documentation.
- Coordination of adjusting existing measures and implementing new measures according to the new standard’s requirements, as well as continuous monitoring and adjustment of these measures.
- Regular reporting to management on progress and risks.
- Senior consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including resolving findings, creating and updating evidence documents, and amending provider contracts.
- Senior consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of over 1500 deliverables & obligations (D&O), setup of a D&O tracker (claim register), and joint expert review with service owners for various service descriptions (e.g. IT service management, workplace and print services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification, distribution).
- Senior consultant adjusting service scopes in existing service descriptions to enable end-to-end service responsibility of the provider, including identification and analysis of use cases, process analysis and optimization (incident, problem, change), as well as recording and documenting all software products in LeanIX and documenting the contract change.
- Focused services: managed software service, application and desktop service, workplace and print services, web server service, container service, M365, SAP/Oscare, output management systems (OMS), telephony and omnichannel management service.
- Project manager steering a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and client, review of benchmark results, and preparation and conduct of price negotiations with the IT provider.
Kurt Rosenberg
Last position:
Lead Solution Architect (AI HealthTech) / interim CTO & Product Co-Owner at Physio-Agil Frankfurt
- General CTO responsibilities (architectural design, operational setup, external runtime product evaluation, investor buy-in, regulatory compliance).
- Software development oversight (implementation on deep-dive-in) plus workflow design.
- Product co-ownership.
- Tech/tools/frameworks: proprietary software (Java, JavaScript), Kubernetes, Postgres, MiniIO, Ollama (internal), several xAI API (external), OpenTofu (Terraform), Keycloak, Kafka, Prometheus, ELK Stack, GitHub, GitHub Workflows, Argo CD, ISO 27001, BSI-ISM, EU AI Act.
Reinhard Gefing
Last position:
IT Infrastructure / User Management at UMF – University Medical Center Frankfurt
- User account management and creation in Active Directory
- Group management and modification in Active Directory
- Permission management on file servers
- Exchange/Outlook support
- VPN setup
- System and product support: Windows 10, Windows 11, Office 2019, Office 365, Active Directory, TeamViewer, RSA VPN, Microsoft Teams, RSA Security Console, Deep Discovery Mail Inspector, ServiceNow, Macmon
Driss Chaouat
Last position:
Freelancer – IT Service Manager at E.ON (Westnetz GmbH)
- Support and optimization of incident, change & problem processes based on ITIL for >10,000 users.
- Problem-solving for >1,000 complex cases/year across different service towers (File Services, Identity, Citrix, ANF).
- Work in the security cluster: vulnerability analysis and firewall change coordination.
- Governance & migration of file services to Azure NetApp Files (M365, Citrix, PowerShell), including data optimization.
- Creation and maintenance of business-critical process & operational services, enterprise documentation.
- Focus on stabilization, security (endpoint hardening), and optimization through AI solutions.
Jaouad Azzaui
Last position:
Second Level Support at Sanofi
- Software distribution on notebooks via Active Directory and image installation
- Support of iOS and Android devices, including SIM to eSIM conversion via QR code
- Scheduling appointments and initial login setup for employees
- Ticket handling through ServiceNow
Peter Voloshin
Last position:
IT Consultant at Evotec KG
- Operation and administration of Windows 2016 / 2019 servers and domains
- Infrastructure services (Active Directory, ADFS, AD Azure Connect, DHCP, DNS, Group Policies)
- Consulting, support and troubleshooting of customer systems
- Documentation and concept design in the area of MS Active Directory
- Updating operation, process and system documentation
- Ticket handling (remote analysis and resolution via incident, change and problem management)
- Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMware vSphere, CheckMK, Exchange 2019, PowerShell, Jira, Confluence, Office 365, Matrix42, NetApp, Ansible
Imran Hamid
Last position:
Goldgas
- Interface between support and customers
- Providing IT solutions
- Network support
- Patch management
- Documentation of all devices
- Optimization of the 7 meeting rooms
Leon Liepe
Last position:
IT Specialist / 2nd Level Support at HASOMED/ITCOS
- Client management
- Personnel management
- Meeting project targets
- Consulting & customer support
- Infrastructure support for medical practices
- Firewall setup
- End point protection installation and management
- Client-server infrastructure setup
- VPN installation
- Customizing, maintaining and updating existing systems and devices
- Telematics infrastructure (TI)
- VM connector configuration
- Communication in healthcare
- Activating HBA and SMC-B
- Error analysis and troubleshooting
- Employee support for industry-specific software
- Escalating tickets to 3rd level support
- Setting up card terminals (e.g. Orga, Cherry)
- EasyTI installation / configuration
- Troubleshooting & scheduling
- Deregistering old hardware/connectors
- Database management
Khalid Azami
Last position:
Systemadministrator at Sport & Medien
- Processing 1st, 2nd and 3rd level tickets
- Analyzing, resolving and documenting incidents and service requests within incident and SLA management via KIX (OTRS) ticket system
- Monitoring and managing networks and servers, configuring network interfaces (Wallix & Zabbix)
- Providing user support for technical issues and onboarding to new systems
- Creating and maintaining documentation for IT systems, network configurations and processes
- Software installation and maintenance: installing, configuring and updating operating systems, applications and license management (Empirum, MS365, Admin Center / Exchange)
- Data backup and tape rotation (backup and recovery)
- Configuring antivirus software and applying security updates and patches (Matrix42 patch management)
- User management: creating, modifying and deleting user accounts and their access rights (AD / Azure)
Discover over 15,000 top freelancers
Statistics of experts using Matrix42
Aggregated from the professional profiles of matched freelancers.
Experience
20 years (Germany: 22 years)
Position duration
2 years
Positions per freelancer
16 (Germany: 18)
Top business areas
Information Technology, Customer Service, Operations
Top industries
Information Technology, Banking and Finance, Healthcare
Certification focus areas
Information Technology, Product Development, Project Management
Bachelor's degree or higher
80% (Germany: 53%)
Certifications per freelancer
2 (Germany: 5)
Most common languages
German, English, Spanish
Speak two or more languages
91%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Frankfurt are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Frankfurt using Matrix42
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
What it covers
Matrix42 is used for endpoint management and service management in one environment. Companies use it to control devices, handle requests, and keep IT work visible. It is common in teams that want one system for daily support and workplace operations.
Typical work
- Set up Matrix42 Service Management
- Maintain Empirum software deployment
- Build request and approval workflows
- Configure self-service portals
- Integrate with directory and device systems
Strong skills
Good professionals know how to model processes, design tickets, and keep automations simple. They understand Windows clients, packaging, patching, identity, and asset data. They also document changes clearly so support teams can keep working without gaps.
When to bring help
Companies often bring in freelance experts during rollouts, migrations, redesigns, or when an older setup needs cleanup. That is common in Frankfurt, where large offices, regulated industries, and distributed support teams need stable workplace operations. Remote work is common, but on-site time helps with workshops and handover.
Ecosystem fit
Matrix42 often sits next to Active Directory, Microsoft 365, Intune, and existing service desks. It can also connect to inventory sources, scripts, and approval chains. The best specialists know where to use standard functions and where a custom step is safer.
What good delivery looks like
Strong Matrix42 professionals do not only configure screens. They map real processes, reduce manual steps, and keep the setup maintainable. They test with support teams, check permissions, and leave clear documentation for future changes.
Frequently asked questions
Questions about Matrix42? Start with the answers below.
Matrix42 is used to manage workplace services, tickets, assets, and endpoint tasks in one environment. Many teams use it to run service requests, software rollout, and device-related workflows from a central place. It is a fit for companies that want more structure around IT operations.
Matrix42 is the wider product family, while Empirum is the name many people still use for its endpoint management part. In practice, companies may search for either name when they need help with software packaging, device control, or deployment tasks. A strong specialist should understand both the current setup and the older terminology.
Bring in a Matrix42 specialist when you are introducing the system, cleaning up an existing setup, or moving from older workflows. It also helps when ticket handling, request forms, or software distribution no longer match how the business works. A freelancer can step in for design, configuration, or rescue work.
A strong Matrix42 freelancer usually knows process design, Windows endpoint administration, packaging, and basic integration work. Experience with identity systems, scripting, and service management is also useful. For larger environments, documentation and change coordination matter just as much as configuration.
Matrix42 is often chosen when companies want service management together with endpoint and workplace control. Compared with tools that focus mainly on tickets, it can cover more of the operational chain. The right choice depends on whether the company needs process handling, device tasks, or both.
Yes, many Matrix42 tasks can be handled remotely, especially workflow design, form setup, and support coordination. On-site time in Frankfurt is still useful for workshops, stakeholder interviews, or rollout phases that need close access to local teams. A hybrid setup often works best.
A strong Matrix42 expert explains choices in plain words and can connect configuration to a real business process. Look for clean documentation, sensible workflows, and a setup that support teams can maintain without constant help. Good work should feel predictable, not fragile.
A Matrix42 project usually needs careful discovery before any configuration starts. Freelancers should expect to review current processes, permissions, device handling, and any existing Empirum or service management setup. Clear access to stakeholders and test systems makes delivery much smoother.
The average hourly rate of freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects is 89 €, which corresponds to a daily rate of about 709 € based on an 8-hour working day.
Of the freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects, 80% hold at least a Bachelor's degree.
On average, freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects have 20 years of professional experience, with a single engagement typically lasting around 2 years.
The most common languages among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are German (100%), English (91%), and Spanish (18%).
The most common industries among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Banking and Finance (73%), and Healthcare (73%).
The most common business areas among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Customer Service (91%), and Operations (64%).
Main locations of FRATCH Experts, who have recently used Matrix42
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne 
Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg 
Dusseldorf 
Essen Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
