Matrix42 Experts in Frankfurt
for smarter service management, delivered with fast AI matchingHire experts who configure Matrix42 environments, automate IT service workflows, manage software assets and connect enterprise systems. FRATCH matches you quickly with vetted, available freelancers whose skills fit your project precisely.
Meet FRATCH Experts in Frankfurt, who have recently used Matrix42
Alessandro P.
Last position:
IT System Administrator – Client Deployment
- Main point of contact for the provisioning of end devices and operating systems
- Pre-installation of software according to company guidelines and integration into the corporate network (Wi-Fi, VPN, domain)
- User support with setup, process improvements, and handling of returns (RMAs)
Guido K.
Last position:
IT Consultant / Owner at Guido Krauß IT-Consulting
Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.
- IT security consulting and implementation of technical protective measures
- Windows server and client support, patch management, user support
- M365 – Entra ID – MS Azure administration
- Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
- Support of virtual systems based on Hyper-V, VMware, and Proxmox
- Backup and recovery concepts including test recovery, documentation, and handover
- Introduction and maintenance of IT documentation, asset management, and inventory tracking
- Implementation of measures related to IT baseline protection, emergency manuals, and BCM
- On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes
Security awareness and practical sensitization of users and IT staff
Markus M.
Last position:
Project Manager / Senior Consultant (multiple projects) at gkv informatik
- Project manager controlling the update to ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022) including gap analysis, project planning, preparation of internal and external audits, and creation and maintenance of required documentation.
- Coordination of adjusting existing measures and implementing new measures according to the new standard’s requirements, as well as continuous monitoring and adjustment of these measures.
- Regular reporting to management on progress and risks.
- Senior consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including resolving findings, creating and updating evidence documents, and amending provider contracts.
- Senior consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of over 1500 deliverables & obligations (D&O), setup of a D&O tracker (claim register), and joint expert review with service owners for various service descriptions (e.g. IT service management, workplace and print services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification, distribution).
- Senior consultant adjusting service scopes in existing service descriptions to enable end-to-end service responsibility of the provider, including identification and analysis of use cases, process analysis and optimization (incident, problem, change), as well as recording and documenting all software products in LeanIX and documenting the contract change.
- Focused services: managed software service, application and desktop service, workplace and print services, web server service, container service, M365, SAP/Oscare, output management systems (OMS), telephony and omnichannel management service.
- Project manager steering a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and client, review of benchmark results, and preparation and conduct of price negotiations with the IT provider.
Kurt R.
Last position:
Lead Solution Architect (AI HealthTech) / interim CTO & Product Co-Owner at Physio-Agil Frankfurt
- General CTO responsibilities (architectural design, operational setup, external runtime product evaluation, investor buy-in, regulatory compliance).
- Software development oversight (implementation on deep-dive-in) plus workflow design.
- Product co-ownership.
- Tech/tools/frameworks: proprietary software (Java, JavaScript), Kubernetes, Postgres, MiniIO, Ollama (internal), several xAI API (external), OpenTofu (Terraform), Keycloak, Kafka, Prometheus, ELK Stack, GitHub, GitHub Workflows, Argo CD, ISO 27001, BSI-ISM, EU AI Act.
Reinhard G.
Last position:
IT Infrastructure / User Management at UMF – University Medical Center Frankfurt
- User account management and creation in Active Directory
- Group management and modification in Active Directory
- Permission management on file servers
- Exchange/Outlook support
- VPN setup
- System and product support: Windows 10, Windows 11, Office 2019, Office 365, Active Directory, TeamViewer, RSA VPN, Microsoft Teams, RSA Security Console, Deep Discovery Mail Inspector, ServiceNow, Macmon
Driss C.
Last position:
Freelancer – IT Service Manager at E.ON (Westnetz GmbH)
- Support and optimization of incident, change & problem processes based on ITIL for >10,000 users.
- Problem-solving for >1,000 complex cases/year across different service towers (File Services, Identity, Citrix, ANF).
- Work in the security cluster: vulnerability analysis and firewall change coordination.
- Governance & migration of file services to Azure NetApp Files (M365, Citrix, PowerShell), including data optimization.
- Creation and maintenance of business-critical process & operational services, enterprise documentation.
- Focus on stabilization, security (endpoint hardening), and optimization through AI solutions.
Jaouad A.
Last position:
Second Level Support at Sanofi
- Software distribution on notebooks via Active Directory and image installation
- Support of iOS and Android devices, including SIM to eSIM conversion via QR code
- Scheduling appointments and initial login setup for employees
- Ticket handling through ServiceNow
Peter V.
Last position:
IT Consultant at Evotec KG
- Operation and administration of Windows 2016 / 2019 servers and domains
- Infrastructure services (Active Directory, ADFS, AD Azure Connect, DHCP, DNS, Group Policies)
- Consulting, support and troubleshooting of customer systems
- Documentation and concept design in the area of MS Active Directory
- Updating operation, process and system documentation
- Ticket handling (remote analysis and resolution via incident, change and problem management)
- Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMware vSphere, CheckMK, Exchange 2019, PowerShell, Jira, Confluence, Office 365, Matrix42, NetApp, Ansible
Imran H.
Last position:
Goldgas
- Interface between support and customers
- Providing IT solutions
- Network support
- Patch management
- Documentation of all devices
- Optimization of the 7 meeting rooms
Leon L.
Last position:
IT Specialist / 2nd Level Support at HASOMED/ITCOS
- Client management
- Personnel management
- Meeting project targets
- Consulting & customer support
- Infrastructure support for medical practices
- Firewall setup
- End point protection installation and management
- Client-server infrastructure setup
- VPN installation
- Customizing, maintaining and updating existing systems and devices
- Telematics infrastructure (TI)
- VM connector configuration
- Communication in healthcare
- Activating HBA and SMC-B
- Error analysis and troubleshooting
- Employee support for industry-specific software
- Escalating tickets to 3rd level support
- Setting up card terminals (e.g. Orga, Cherry)
- EasyTI installation / configuration
- Troubleshooting & scheduling
- Deregistering old hardware/connectors
- Database management
Khalid A.
Last position:
Systemadministrator at Sport & Medien
- Processing 1st, 2nd and 3rd level tickets
- Analyzing, resolving and documenting incidents and service requests within incident and SLA management via KIX (OTRS) ticket system
- Monitoring and managing networks and servers, configuring network interfaces (Wallix & Zabbix)
- Providing user support for technical issues and onboarding to new systems
- Creating and maintaining documentation for IT systems, network configurations and processes
- Software installation and maintenance: installing, configuring and updating operating systems, applications and license management (Empirum, MS365, Admin Center / Exchange)
- Data backup and tape rotation (backup and recovery)
- Configuring antivirus software and applying security updates and patches (Matrix42 patch management)
- User management: creating, modifying and deleting user accounts and their access rights (AD / Azure)
Discover over 15,000 top freelancers
Statistics of experts using Matrix42
Aggregated from the professional profiles of matched freelancers.
Experience
20 years (Germany: 22 years)
Position duration
2 years
Positions per freelancer
16 (Germany: 18)
Top business areas
Information Technology, Customer Service, Operations
Top industries
Information Technology, Banking and Finance, Healthcare
Certification focus areas
Information Technology, Product Development, Project Management
Bachelor's degree or higher
80% (Germany: 53%)
Certifications per freelancer
2 (Germany: 5)
Most common languages
German, English, Spanish
Speak two or more languages
91%
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Frankfurt are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Frankfurt using Matrix42
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Matrix42 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Banking and Finance (73%)
- Healthcare (73%)
- Government and Administration (55%)
- Automotive (45%)
- Transportation (45%)
- Manufacturing (45%)
- Professional Services (45%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What Matrix42 covers
Matrix42 is an enterprise platform for managing IT services, digital workplaces, software assets and endpoint operations. Its modules help companies bring service requests, devices, applications, contracts and users into connected workflows. The platform is used to standardize support while giving employees a clearer self-service experience.
Core platform work
Matrix42 projects often involve configuring Service Management, Enterprise Service Management, Software Asset Management and Unified Endpoint Management. Strong specialists translate operational policies into maintainable catalogues, workflows, approvals, roles and service-level rules. They also connect the platform with identity, monitoring, procurement and collaboration systems.
- Design service catalogues and request workflows
- Configure asset, contract and license records
- Automate approvals, notifications and escalations
- Integrate directories, endpoint tools and business systems
Where companies use it
Companies use Matrix42 to support internal IT, employee onboarding, hardware lifecycles, software compliance and workplace services. It can coordinate requests across departments and provide a shared view of assets and responsibilities. In Frankfurt, specialists may support finance, logistics, healthcare, manufacturing and other organizations with complex internal service operations.
When freelance expertise helps
External expertise is useful during a new Matrix42 rollout, a module expansion or a migration from fragmented service tools. Companies also bring in freelancers when workflows have become difficult to maintain, asset data is unreliable or integrations no longer reflect the operating model. A focused engagement can cover discovery, configuration, testing, documentation and knowledge transfer.
- Replace manual request handling with governed workflows
- Clean up service, asset and license data
- Connect Matrix42 with identity and endpoint platforms
- Prepare releases, user acceptance tests and training
Related skills and tooling
Matrix42 work benefits from knowledge of ITIL practices, CMDB concepts, identity management, endpoint administration and software licensing. Specialists may use REST APIs, directory services, discovery tools, PowerShell and reporting components alongside the platform. Experience with integrations matters because service data must remain consistent across connected systems.
What strong specialists deliver
Effective Matrix42 professionals begin with service processes and user needs rather than configuring screens in isolation. They define clear ownership, limit unnecessary customization and test workflows with real support scenarios. They document configuration decisions, protect data quality and explain the result clearly to internal teams, whether collaboration is remote or on-site in Frankfurt.
Frequently asked questions
Questions about Matrix42? Start with the answers below.
Matrix42 is used to manage IT services, digital workplaces, software assets, endpoints and related enterprise processes. Companies can create service catalogues, automate requests, track assets and coordinate support activities in one connected environment.
Matrix42 combines service management with workplace, endpoint and software asset capabilities in a way that can suit organizations seeking a broad operational platform. ServiceNow and Jira Service Management may be preferred for different workflow depth, ecosystem choices or existing tool investments, so the right option depends on scope and integration needs.
A strong Matrix42 specialist usually understands ITIL processes, CMDB structures, identity services, endpoint management and software licensing. API integration, directory connectivity, PowerShell and reporting skills are also valuable when the platform must exchange reliable data with other systems.
The required depth of Matrix42 experience depends on the project’s modules, integrations, data quality and governance needs. A small workflow adjustment may need focused configuration expertise, while a rollout or migration calls for someone who can handle discovery, architecture, testing, documentation and adoption.
Matrix42 configuration, documentation, testing and many integration tasks can be handled remotely with secure access and clear process ownership. On-site workshops in Frankfurt can still help when teams need to map complex services, validate asset processes or coordinate several departments.
Ask a Matrix42 freelancer to explain comparable configurations, integration choices and the way they protect maintainability. Look for clear examples of service catalogues, workflow governance, data cleanup, testing and knowledge transfer rather than a list of module names alone.
Good Matrix42 configuration makes requests easy to submit, routes work to the right owners and keeps service and asset data consistent. Review whether permissions are appropriate, workflows cover exceptions, integrations are monitored and internal teams can understand and maintain the setup.
Matrix42 freelancers may deliver process maps, service catalogues, workflow configurations, integration specifications, migration plans and test cases. They can also provide dashboards, operating documentation, training materials and a structured handover for the internal team.
The average hourly rate of freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects is 89 €, which corresponds to a daily rate of about 709 € based on an 8-hour working day.
Of the freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects, 80% hold at least a Bachelor's degree.
On average, freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects have 20 years of professional experience, with a single engagement typically lasting around 2 years.
The most common languages among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are German (100%), English (91%), and Spanish (18%).
The most common industries among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Banking and Finance (73%), and Healthcare (73%).
The most common business areas among freelancers in Frankfurt, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Customer Service (91%), and Operations (64%).
Main locations of FRATCH Experts, who have recently used Matrix42
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne 
Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg 
Dusseldorf 
Essen Countries:
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