ManageEngine Experts in Germany
matched in minutes with vetted, available specialistsHire experts who configure ManageEngine ServiceDesk Plus, Endpoint Central and OpManager, connect identity and security tools, and improve IT service workflows. FRATCH matches you quickly and precisely with vetted, available freelancers for remote or on-site work.
Meet FRATCH Experts in Germany, who have recently used ManageEngine
Peter V.
Last position:
IT Administrator at SEAT Deutschland
- Creating concepts and architecture for domain integration (SEAT into the VW structure)
- Domain trusts and administration
- Operation and administration of Windows 2022/ 2025 servers and domains
- Domain restructuring
- GPO and SG editing and migration
- DNS restructuring and migration
Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMWare vSphere, Hyper-V, Powershell, Jira, MS Office 365,), SCCM, VSAN Fileservices, Approximately 800 servers, 400 users
Mahmoud Q.
Last position:
Information Security & GRC Expert at GLG (Gerson Lehrman Group)
As a Council Member at GLG (Gerson Lehrman Group), the world’s leading expert network, I provide organizations, investment firms, and consulting companies with expert discussions on demand – wherever specialized knowledge in information security, IT governance, and regulatory compliance is needed.
My assessments are based on many years of practical experience in highly regulated industries: from building and implementing information security management systems (ISMS according to ISO 27001), IT risk and vulnerability management, and business continuity (ISO 22301) to the practical implementation of European regulations such as DORA, NIS2, BAIT, and the Cyber Resilience Act (CRA).
The cooperation is project- and discussion-based. I provide decision-makers with a practical perspective gained from real-world experience on cyber risks, security governance, and operational resilience – exactly when it is needed.
Vicenco K.
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Christof H.
Last position:
Senior Frontend Developer at HUK24 AG
- Designing new apps as well as enhancing and running 29 Angular apps for digital claims in an Nx monorepo
- Maintaining and improving a shared component library with ~300 libraries for multiple product teams
- Migrating all apps to a new design system including its component library and systematic refactoring
- Developing and maintaining the CI/CD pipelines (Jenkins, Azure DevOps, Terraform, AWS)
- Managing releases independently including branch handling, versioning, PR coordination and production deployment
- Implementing and maintaining tracking (Adobe Analytics)
- Ensuring accessibility according to BFSG/WCAG
- Test-driven development (TDD) with Jest and Cypress
- Code reviews, mentoring and setting up best practices in the team
- Technologies: TypeScript, Angular 16-20, RxJS, NgRx, Nx (Monorepo), npm, HTML, (S)CSS, Storybook, Jest, Cypress, Cucumber, Husky, Node.js, Git, AWS, Azure DevOps (Repos & Pipelines), Jenkins, Terraform, TDD, BFSG, WCAG, Nexus, IntelliJ, Adobe Analytics
Albrecht N.
Last position:
Senior Project Manager IT at HAYS Technology Solutions GmbH
- Leasing, lifecycle and process management for Apple iPhones, maintenance and expansion of the MDM system, coordination of leasing, device integration into DEP and MDM, followed by a rollout and hardware swap process, plus a BYOD and Android option
- Migration of the IT ticket system from ManageEngine ServiceDesk Plus to Atlassian Jira Service Management: project management, definition of ticket types, seamless execution according to a detailed timeline, user communication, decommissioning of the old system
- Project lead: SAP interface in workforce management to automate reading of working hours
- Sub-project lead for inventory software EZO AssetSonar: demand management, software selection, procurement
Aladdin A.
Last position:
Technical Consultant at NFON
- Presentations and workshops regarding different VOIP products and technologies
- Design of VOIP and network solutions from core to premium solutions and necessary non-standard solutions
- Processing of tenders
- Development of VOIP and network technical implementation of customer requirements
- Implement and configure different UC products on cloud
Jürgen H.
Last position:
iOS App Development (AI-based) at Refreco GmbH
- Development of iOS apps in Swift
- AI-supported SW development using Vibe Coding with Claude Code
- Web applications through Vibe Programming
- Use of Swift, Xcode 15, Claude Code, Proxmox, GitLab, Visual Studio Code, Cursor, Doors, ClearCase
- Use of MS Project, OpenShift, Docker, Project Server, PageMaker, CRM, MS SQL Server
- SW techniques: UML, BPMN 2.0, ERD, client/server technology
Abdullah A.
Last position:
Technical Program Manager - IT & Corporate Social Responsibility (CSR) at Maxon Computer GmbH (a Nemetschek Company)
Led cross-functional compliance and IT programs spanning infrastructure, security, legal, and executive stakeholders, ensuring audit readiness and regulatory alignment.
Acted as single point of ownership for IT governance and CSR programs, defining scope, milestones, risks, and success metrics.
Partnered directly with VP of IT as a governance and control counterpart, supporting security incidents, compliance posture (ISO 27001, GDPR, SOC 2), and executive reporting.
Supported organizational readiness for emerging EU regulations, including the EU Cyber Resilience Act (CRA) and EU AI Act, by analyzing regulatory requirements, identifying governance and compliance impacts, and aligning internal policies and control processes.
Designed and scaled data collection and reporting processes for CSR and regulatory reporting across group and subsidiary level.
Drove process improvements and standardization, increasing transparency, predictability, and audit readiness.
Technologies and tools: Office 365 Power BI, MS SharePoint, MS Word, MS Excel, MS Teams, Zendesk, Confluence, JIRA, Vanta.
Thomas E.
Last position:
Integration of various customer environments for Services at VPS Server 1Blu
- Designed, set up, and administered a Proxmox PVE–based virtualization environment.
- Deployed and operated multiple production services in separate VMs, including Reverse Proxy (nginx), Password Management (VaultWarden), Monitoring (Checkmk), NVR system, and a planned Remote Access solution (Rustdesk).
- Responsible for network and security concepts, resource management (CPU, RAM, storage), and integration of FastAPI/React applications with MongoDB.
- Connected to self-hosting systems, deployed VPN service, troubleshooted and scaled production server services.
- Deployed and configured CheckMK agents via Active Directory GPOs.
Hüseyin U.
Last position:
Senior System Administrator at Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis
- First & second-level support according to ITIL via OTRS
- System and user administration (Active Directory, GPO, print servers)
- Windows 10 migration, Windows Server 2016–2019
- Vendor coordination, documentation, knowledge transfer
Marcel R.
Last position:
Team Lead 1st-Level Support – supporting 1st, 2nd and 3rd level support
- Established and led the 1st-level support team of 6 employees
- Shift planning
- Conducting and designing training sessions to optimize service processes
- Setting up and maintaining a knowledge base for the support team and end users
- Rolling out MFA and Windows Hello/Conditional Access, as well as troubleshooting and documentation
- Migrating Exchange on-premises to O365 (approx. 320 users)
- User administration/access management for multiple global locations
- Supporting external employees and companies with access to internal systems and resources
- Dispatching and prioritizing incoming support cases
- Rolling out the current system build for Windows 10 devices
- Monitoring the monitoring tools and creating escalation tickets as required
- Maintaining DNS records and zones
- Replacing hardware – servers and clients
- Reporting
- Tools used: ManageEngine, Zabbix, AD, Entra, Exchange, Windows 10, 11 and Server, Q.Wiki, O365
Discover over 15,000 top freelancers
Statistics of experts using ManageEngine
Aggregated from the professional profiles of matched freelancers.
Experience
18 years
Position duration
2 years
Positions per freelancer
12
Top business areas
Information Technology, Customer Service, Product Development
Top industries
Information Technology, Manufacturing, Transportation
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
88%
Master's degree or higher
50%
Certifications per freelancer
5
Most common languages
German, English, Arabic
Speak two or more languages
100%
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Germany using ManageEngine
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ManageEngine experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Manufacturing (55%)
- Transportation (45%)
- Automotive (36%)
- Education (36%)
- Banking and Finance (36%)
- Professional Services (36%)
- Telecommunication (36%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
ManageEngine at a glance
ManageEngine is Zoho Corporation’s suite for IT management, service operations, endpoint administration, monitoring and security. Its products help companies run internal IT, support users, manage devices and track infrastructure from connected consoles. Common products include ServiceDesk Plus, Endpoint Central, OpManager, ADManager Plus and Log360.
Core products and uses
ManageEngine covers a broad set of operational needs:
- ServiceDesk Plus for service requests, incidents, changes, assets and IT workflows
- Endpoint Central for desktop, mobile and server administration, patching and software deployment
- OpManager for network, server, application and performance monitoring
- ADManager Plus for Active Directory provisioning, permissions and reporting
- Log360 for log management, threat detection and compliance-oriented analysis
The right product mix depends on the company’s infrastructure, service model and security requirements.
Ecosystem and integrations
Strong specialists understand how ManageEngine connects with Microsoft Active Directory, Entra ID, Microsoft 365, VMware, network devices and endpoint platforms. They may also work with LDAP, SAML, REST APIs, PowerShell, SQL databases, syslog and email systems. Integration design matters because data quality, identity mapping and alert routing shape the usefulness of every module.
When companies need specialists
Companies often bring in freelance expertise during a rollout, migration, license change or major process redesign. External support is also useful when monitoring produces noisy alerts, service catalogs remain inconsistent or endpoint policies are difficult to maintain.
- Assessing the current ManageEngine setup and defining a practical target design
- Implementing workflows, roles, catalogs, dashboards and approval paths
- Migrating assets, users, tickets, configurations or directory data
- Connecting tools and automating repeatable administration tasks
In Germany, remote delivery is common, while regulated environments may require on-site workshops or German-language coordination.
What strong professionals deliver
Experienced professionals translate operational goals into maintainable configurations instead of enabling features without a clear purpose. They document dependencies, test permissions, establish naming standards and separate pilot changes from production rollout. They also know when a native ManageEngine function is sufficient and when an API, script or external integration is more suitable.
Choosing the right fit
Assess specialists by the ManageEngine products they have configured and the type of environment they have supported. Ask for examples involving integrations, migration planning, incident response, reporting or automation that match your scope. A strong professional explains trade-offs clearly, protects access rights and leaves behind documentation that internal teams can use after handover.
Frequently asked questions
Curious about ManageEngine? Here are the answers that come up again and again.
ManageEngine is used to manage IT service delivery, endpoints, networks, identities, logs and security operations. Companies select products such as ServiceDesk Plus, Endpoint Central, OpManager and Log360 according to their operational needs.
ManageEngine often appeals to companies seeking a broad, connected IT management suite with flexible product choices. ServiceNow is frequently considered for highly customized enterprise workflows, while Microsoft tools may be preferred when an organization wants to stay closely aligned with its Microsoft ecosystem. The right comparison depends on process depth, integrations and internal administration capacity.
A strong ManageEngine specialist may also understand Active Directory, Entra ID, Microsoft 365, networking, virtualization, PowerShell, REST APIs and SQL. Security, ITIL-based service management and endpoint policy design are valuable when the assignment spans several products.
The required experience depends on the scope. A focused ServiceDesk Plus workflow or Endpoint Central policy may need a product specialist, while a multi-product rollout calls for someone who can design integrations, migration steps, permissions and operational ownership.
ManageEngine work is often suitable for remote collaboration because configuration, testing and documentation can be handled securely online. On-site sessions may still help with discovery, device inventories, workshops or environments with strict access controls, and German-language communication can matter for local stakeholders.
Look for clear evidence of work with the exact products in scope, not just general IT administration. A capable ManageEngine professional asks about service processes, identity sources, device coverage, data quality and escalation paths before proposing configuration changes.
ManageEngine can support growing organizations when the product selection, licensing model and administration approach are planned carefully. The setup should use consistent roles, naming, automation, monitoring thresholds and documentation so that operational complexity does not grow unchecked.
Freelancers working with ManageEngine commonly configure service catalogs, ticket workflows, asset discovery, patch policies, monitoring thresholds, dashboards, directory automation and security alerts. They may also build integrations, migrate data, test upgrades and train internal teams on daily administration.
The average hourly rate of freelancers in Germany who have used ManageEngine in their recent projects is 82 €, which corresponds to a daily rate of about 654 € based on an 8-hour working day.
Of the freelancers in Germany who have used ManageEngine in their recent projects, 88% hold at least a Bachelor's degree and 50% hold at least a Master's degree.
On average, freelancers in Germany who have used ManageEngine in their recent projects have 18 years of professional experience, with a single engagement typically lasting around 2 years.
The most common languages among freelancers in Germany who have used ManageEngine in their recent projects are German (100%), English (100%), and Arabic (18%).
The most common industries among freelancers in Germany who have used ManageEngine in their recent projects are Information Technology (100%), Manufacturing (55%), and Transportation (45%).
The most common business areas among freelancers in Germany who have used ManageEngine in their recent projects are Information Technology (100%), Customer Service (73%), and Product Development (73%).
Main locations of FRATCH Experts, who have recently used ManageEngine
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
