ManageEngine Experts in Germany
for secure IT operations, matched in minutes with vetted freelancersHire experts who configure service management, endpoint control and network monitoring across the ManageEngine ecosystem. Work with professionals who connect tools such as ServiceDesk Plus, Endpoint Central and OpManager to your operational needs, with fast, precise matching to vetted, available freelancers.
Meet FRATCH Experts in Germany, who have recently used ManageEngine
Vicenco K.
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Christof H.
Last position:
Senior Frontend Developer at HUK24 AG
- Designing new apps as well as enhancing and running 29 Angular apps for digital claims in an Nx monorepo
- Maintaining and improving a shared component library with ~300 libraries for multiple product teams
- Migrating all apps to a new design system including its component library and systematic refactoring
- Developing and maintaining the CI/CD pipelines (Jenkins, Azure DevOps, Terraform, AWS)
- Managing releases independently including branch handling, versioning, PR coordination and production deployment
- Implementing and maintaining tracking (Adobe Analytics)
- Ensuring accessibility according to BFSG/WCAG
- Test-driven development (TDD) with Jest and Cypress
- Code reviews, mentoring and setting up best practices in the team
- Technologies: TypeScript, Angular 16-20, RxJS, NgRx, Nx (Monorepo), npm, HTML, (S)CSS, Storybook, Jest, Cypress, Cucumber, Husky, Node.js, Git, AWS, Azure DevOps (Repos & Pipelines), Jenkins, Terraform, TDD, BFSG, WCAG, Nexus, IntelliJ, Adobe Analytics
Albrecht N.
Last position:
Senior Project Manager IT at HAYS Technology Solutions GmbH
- Leasing, lifecycle and process management for Apple iPhones, maintenance and expansion of the MDM system, coordination of leasing, device integration into DEP and MDM, followed by a rollout and hardware swap process, plus a BYOD and Android option
- Migration of the IT ticket system from ManageEngine ServiceDesk Plus to Atlassian Jira Service Management: project management, definition of ticket types, seamless execution according to a detailed timeline, user communication, decommissioning of the old system
- Project lead: SAP interface in workforce management to automate reading of working hours
- Sub-project lead for inventory software EZO AssetSonar: demand management, software selection, procurement
Aladdin A.
Last position:
Technical Consultant at NFON
- Presentations and workshops regarding different VOIP products and technologies
- Design of VOIP and network solutions from core to premium solutions and necessary non-standard solutions
- Processing of tenders
- Development of VOIP and network technical implementation of customer requirements
- Implement and configure different UC products on cloud
Jürgen H.
Last position:
iOS App Development (AI-based) at Refreco GmbH
- Development of iOS apps in Swift
- AI-supported SW development using Vibe Coding with Claude Code
- Web applications through Vibe Programming
- Use of Swift, Xcode 15, Claude Code, Proxmox, GitLab, Visual Studio Code, Cursor, Doors, ClearCase
- Use of MS Project, OpenShift, Docker, Project Server, PageMaker, CRM, MS SQL Server
- SW techniques: UML, BPMN 2.0, ERD, client/server technology
Abdullah A.
Last position:
Technical Program Manager - IT & Corporate Social Responsibility (CSR) at Maxon Computer GmbH (a Nemetschek Company)
Led cross-functional compliance and IT programs spanning infrastructure, security, legal, and executive stakeholders, ensuring audit readiness and regulatory alignment.
Acted as single point of ownership for IT governance and CSR programs, defining scope, milestones, risks, and success metrics.
Partnered directly with VP of IT as a governance and control counterpart, supporting security incidents, compliance posture (ISO 27001, GDPR, SOC 2), and executive reporting.
Supported organizational readiness for emerging EU regulations, including the EU Cyber Resilience Act (CRA) and EU AI Act, by analyzing regulatory requirements, identifying governance and compliance impacts, and aligning internal policies and control processes.
Designed and scaled data collection and reporting processes for CSR and regulatory reporting across group and subsidiary level.
Drove process improvements and standardization, increasing transparency, predictability, and audit readiness.
Technologies and tools: Office 365 Power BI, MS SharePoint, MS Word, MS Excel, MS Teams, Zendesk, Confluence, JIRA, Vanta.
Peter V.
Last position:
IT Consultant at Evotec KG
- Operation and administration of Windows 2016 / 2019 servers and domains
- Infrastructure services (Active Directory, ADFS, AD Azure Connect, DHCP, DNS, Group Policies)
- Consulting, support and troubleshooting of customer systems
- Documentation and concept design in the area of MS Active Directory
- Updating operation, process and system documentation
- Ticket handling (remote analysis and resolution via incident, change and problem management)
- Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMware vSphere, CheckMK, Exchange 2019, PowerShell, Jira, Confluence, Office 365, Matrix42, NetApp, Ansible
Hüseyin U.
Last position:
Senior System Administrator at Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis
- First & second-level support according to ITIL via OTRS
- System and user administration (Active Directory, GPO, print servers)
- Windows 10 migration, Windows Server 2016–2019
- Vendor coordination, documentation, knowledge transfer
Marcel R.
Last position:
Team Lead 1st-Level Support – supporting 1st, 2nd and 3rd level support
- Established and led the 1st-level support team of 6 employees
- Shift planning
- Conducting and designing training sessions to optimize service processes
- Setting up and maintaining a knowledge base for the support team and end users
- Rolling out MFA and Windows Hello/Conditional Access, as well as troubleshooting and documentation
- Migrating Exchange on-premises to O365 (approx. 320 users)
- User administration/access management for multiple global locations
- Supporting external employees and companies with access to internal systems and resources
- Dispatching and prioritizing incoming support cases
- Rolling out the current system build for Windows 10 devices
- Monitoring the monitoring tools and creating escalation tickets as required
- Maintaining DNS records and zones
- Replacing hardware – servers and clients
- Reporting
- Tools used: ManageEngine, Zabbix, AD, Entra, Exchange, Windows 10, 11 and Server, Q.Wiki, O365
Thomas E.
Last position:
Integration of various customer environments for Services at VPS Server 1Blu
- Designed, set up, and administered a Proxmox PVE–based virtualization environment.
- Deployed and operated multiple production services in separate VMs, including Reverse Proxy (nginx), Password Management (VaultWarden), Monitoring (Checkmk), NVR system, and a planned Remote Access solution (Rustdesk).
- Responsible for network and security concepts, resource management (CPU, RAM, storage), and integration of FastAPI/React applications with MongoDB.
- Connected to self-hosting systems, deployed VPN service, troubleshooted and scaled production server services.
- Deployed and configured CheckMK agents via Active Directory GPOs.
Arne L.
Last position:
Freelance Business Consultant - Airport at Aviator Consulting - Arne Lohmann
Supported a large German commercial airport on various flight operations projects:
- Process management: Ensuring separation of arriving Schengen and non-Schengen traffic
- Real estate management: Identifying facilities for airside operations teams in traffic management
- Organization: Analyzing traffic distribution in the runway system and developing proposals and perspectives for a future-proof adjustment of processes, technologies, and traffic areas to optimize use of existing traffic infrastructure
Discover over 15,000 top freelancers
Statistics of experts using ManageEngine
Aggregated from the professional profiles of matched freelancers.
Experience
18 years
Position duration
2.1 years
Positions per freelancer
13
Top business areas
Information Technology, Project Management, Customer Service
Top industries
Information Technology, Manufacturing, Transportation
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
88%
Master's degree or higher
50%
Certifications per freelancer
4
Most common languages
German, English, Spanish
Speak two or more languages
100%
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using ManageEngine
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ManageEngine experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (91%)
- Manufacturing (55%)
- Transportation (45%)
- Automotive (36%)
- Education (36%)
- Banking and Finance (36%)
- Healthcare (36%)
- Professional Services (36%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
ManageEngine at a glance
ManageEngine is Zoho’s enterprise IT management product family. It brings service management, endpoint administration, identity, security and infrastructure monitoring into connected tools. Companies use it to standardize support workflows, control devices and gain operational visibility without assembling unrelated systems.
Core product landscape
The ecosystem covers distinct operational needs. ServiceDesk Plus manages tickets, service catalogs, assets and ITIL-oriented workflows, while Endpoint Central handles device configuration, patching and software deployment. OpManager monitors networks and servers; ADManager Plus supports directory administration, and Log360 brings together security event and compliance monitoring.
What experts deliver
- Configure ServiceDesk Plus workflows, catalogs, SLAs and asset records
- Roll out Endpoint Central policies, patching and application deployment
- Build OpManager monitors, dashboards, alerts and escalation paths
- Connect Active Directory, Microsoft 365 and identity processes
- Document runbooks, permissions and operational handovers
Strong professionals also manage integrations, reporting and role-based access. They translate support, security and infrastructure requirements into maintainable configurations rather than relying on default settings.
When companies bring help
- Replacing fragmented service desk or monitoring tools
- Preparing a migration from legacy ManageEngine deployments
- Standardizing endpoint policies across offices and remote devices
- Improving audit trails, reporting or incident response
- Connecting ManageEngine with identity, email or collaboration systems
Freelance expertise is useful when internal teams need focused delivery without delaying daily operations. In Germany, projects may combine remote configuration with on-site workshops, especially where device rollout, network discovery or internal language requirements matter.
Skills around the platform
Useful adjacent knowledge includes Active Directory, Microsoft Entra ID, Microsoft 365, networking, Windows and Linux administration, PowerShell, SQL and REST APIs. Professionals may also work with ITIL practices, CMDB design, vulnerability management, SIEM processes and data protection controls. The right combination depends on whether the assignment centers on service operations, endpoints, infrastructure or security.
How to assess specialists
Look for professionals who can explain the design behind a configuration, not only name a product module. Ask for examples of workflow governance, agent deployment, alert tuning, integration testing and documentation. Strong specialists clarify licensing boundaries, permissions, rollback plans and ownership before making changes, then leave a clean operating model that internal teams can maintain.
Frequently asked questions
Curious about ManageEngine? Here are the answers that come up again and again.
ManageEngine is used to manage IT service requests, endpoints, networks, identities, assets and security operations. Its product family lets companies select focused tools such as ServiceDesk Plus, Endpoint Central, OpManager and Log360, then connect them through shared operational processes.
ManageEngine is often weighed against ServiceNow for service management and against Microsoft tools for endpoint, identity or security administration. The better choice depends on workflow depth, existing licenses, integration needs, governance requirements and the level of configuration the internal team can maintain.
A strong ManageEngine specialist may also know Active Directory, Microsoft Entra ID, Microsoft 365, PowerShell, networking and SQL. ITIL practices, CMDB design, REST integrations and security operations are especially useful when the assignment spans several product modules.
The required experience depends on the scope, not just the product name. A focused ServiceDesk Plus workflow can need different expertise from a migration involving Endpoint Central, directory integration, network discovery and security reporting, so assess comparable deliverables and decision-making.
Much of a ManageEngine project can be delivered remotely through secure access, workshops and documented change control. On-site collaboration may still help with device rollout, network discovery or stakeholder alignment, while German or English language expectations should be agreed before the engagement.
Before changing ManageEngine, a freelancer should clarify the current environment, target processes, user roles, integrations, device scope and approval paths. They should also confirm licensing, data handling, test environments, rollback steps and who will own the configuration after handover.
Review whether the ManageEngine setup is secure, documented and usable by the support team. Good work includes clear permissions, meaningful alerts, tested automations, reliable reports, sensible naming and a handover that explains both daily operation and future changes.
ManageEngine deployments commonly combine ServiceDesk Plus with Endpoint Central for service and device workflows. OpManager, ADManager Plus, Applications Manager and Log360 may be added when a company needs broader infrastructure, directory, application or security visibility.
The average hourly rate of freelancers in Germany who have used ManageEngine in their recent projects is 94 €, which corresponds to a daily rate of about 755 € based on an 8-hour working day.
Of the freelancers in Germany who have used ManageEngine in their recent projects, 88% hold at least a Bachelor's degree and 50% hold at least a Master's degree.
On average, freelancers in Germany who have used ManageEngine in their recent projects have 18 years of professional experience, with a single engagement typically lasting around 2.1 years.
The most common languages among freelancers in Germany who have used ManageEngine in their recent projects are German (100%), English (100%), and Spanish (27%).
The most common industries among freelancers in Germany who have used ManageEngine in their recent projects are Information Technology (91%), Manufacturing (55%), and Transportation (45%).
The most common business areas among freelancers in Germany who have used ManageEngine in their recent projects are Information Technology (91%), Project Management (73%), and Customer Service (64%).
Main locations of FRATCH Experts, who have recently used ManageEngine
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
