
Matrix42 Experts in Essen
for smarter IT service and workplace operations, matched with vetted professionals in minutesHire experts who configure Matrix42 service management, automate enterprise workflows and manage digital workplace processes across complex environments. FRATCH matches you quickly and precisely with vetted, available freelancers.
Meet FRATCH Experts in Essen, who have recently used Matrix42
Alwin G.
Last position:
IT Interim Manager & AI Strategist
- Founder of CheironX: AI-supported GRC management (ISO 27001, BSI IT-Grundschutz, TISAX, DORA)
- Strategic focus on Agentic AI and GenAI for modern IT Governance, Risk & Compliance Management
- IT interim management and strategic consulting
Frank D.
Last position:
Project Manager at TEAG ThĂĽringer Energie AG
- Transition of Microsoft Azure operations to BTC AG
- Responsibility: Budget of 60k €
- Personnel: Managed 5 people
- Tools: Office 365, JIRA, Confluence
Nermin K.
Last position:
Service Manager, Change Manager, Project Manager at ITZ-Bund
- Responsible for service management and change management within the ITZ-Bund network.
- Creating, tracking, and modifying change requests for applications and infrastructure at ITZ-Bund.
- Adapting and extending change management processes.
- Ensuring required technical functionality of specific applications (beBPo Web, Governikus Multi Messenger GMM).
- Project management activities for individual projects within the ITZ-Bund network.
- Managing and ensuring availability of external service providers (Governikus, Materna).
- Participation in an FMS audit (documentation description, processes, quality) for individual agencies of ITZ-Bund.
- Monitoring deadlines and milestones, reporting project progress to various stakeholders.
- Single point of contact (SPOC) for various departments, weekly fixed meetings with clients and status meetings.
- Creating and planning infrastructure G2X maps, monitoring, and status reporting to clients and external service providers.
- Participation in certificate requests and certificate exchange for customer-specific infrastructure and applications.
- Planning, coordinating, and executing communication for announcing, carrying out, and following up on planned activities.
- Monitoring effort and developing improvement suggestions.
- Skills/Tools: ITIL, Prince 2, Windows 10, Microsoft Office, Governikus products, Materna products, Confluence, Jira, BMC Remedy, Smart IT
Daniel U.
Last position:
Senior Application Packaging & Deployment Engineer at Allevio AG (Client: Allianz Technology)
- Enterprise application packaging and deployment for Allianz's global Windows migration programs across Europe, North America, and APAC
- Migrated hundreds of enterprise applications from Windows 10 VDI to Microsoft Azure Windows 365 (Windows 11)
- Created software packages in MSI/MST, FlexApp, PSADT 3/4, and App-V according to enterprise packaging standards
- Developed an ASP.NET packaging automation platform with MongoDB, SQL Server, SharePoint, and Outlook integration
- Built PowerShell modules for automated quality checks of MSI and FlexApp packages
- Developed a release conflict detection module in PowerShell to identify potential deployment issues before production
- Created WDAC monitoring scripts for automated policy oversight and incident response
- Implemented MSGraph API calls in PowerShell for Azure AD and Intune operations
- Created Citrix oData scripts for historical usage analysis (BYOD, VDI, fat clients)
- Developed an Intune Win32 app 'Do Not Disturb' deployment routine for an optimal user experience
- First point of contact for troubleshooting production incidents with packaged applications
- Coordinated application owner, UAT, and release testing for hundreds of deployments
- Administered Microsoft Intune, Citrix environments, and SQL Server security
- Created and tested WDAC policies in Intune; managed configuration policies and Win32 app deployments
- Primary packaging resource for Allianz France since 2019
Burak H.
Last position:
Data Backup & Restore Services at Logicalis (Commerzbank)
- Restoring backups using the Netbackup, MS-Excel, and MS-Access applications
- Programming scripts and executing console commands in the Linux environment
- Performing consistency checks in the event of errors
- Categorizing restore errors and handing them over to the engineering units
- Creating regular restore reports
Marco K.
Last position:
Owner at Kuhlma IT Solutions
- Self-employed as owner of Kuhlma IT Solutions since July 2015• Consulting on and executing IT consulting projects in client management and email archiving• Supporting and implementing baramundi Management Suite solutions• Performing system updates, packaging applications, and training staff
Discover over 15,000 top freelancers
Statistics of experts using Matrix42
Aggregated from the professional profiles of matched freelancers.
Experience
27 years (Germany: 22 years)

Position duration
3 years (Germany: 2 years)

Positions per freelancer
15 (Germany: 18)

Top business areas
Information Technology, Operations, Project Management

Top industries
Information Technology, Manufacturing, Banking and Finance

Certification focus areas
Information Technology, Project Management, Audit
Bachelor's degree or higher
25% (Germany: 55%)
Master's degree or higher
25% (Germany: 29%)

Certifications per freelancer
6 (Germany: 5)

Most common languages
German, English, French

Speak two or more languages
83% (Germany: 91%)
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Essen are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Essen using Matrix42
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Matrix42 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (83%)
- Manufacturing (83%)
- Banking and Finance (67%)
- Insurance (67%)
- Professional Services (67%)
- Energy (50%)
- Government and Administration (50%)
- Telecommunication (50%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Matrix42 at a glance
Matrix42 is an enterprise software suite for IT service management, enterprise service management and digital workplace operations. It connects service requests, assets, endpoints, software, contracts and workflows in one operating model. Companies use it to make internal services easier to request, manage and measure.
Core use cases
Matrix42 supports service desks, employee self-service and structured fulfilment across IT and business teams. Its modules can help organisations standardise device management, software delivery, asset lifecycles and service processes.
- Configure service catalogues and request workflows
- Manage hardware, software and contract data
- Support endpoint and digital workplace operations
- Automate approvals, notifications and fulfilment tasks
Ecosystem and tooling
Strong Matrix42 specialists understand the suite’s service management, asset management and digital workplace capabilities. They often work with integrations for identity services, directory systems, endpoint management, monitoring, discovery, procurement and collaboration tools. Scripting, APIs, data imports and reporting are also relevant when the standard configuration is not enough.
When expertise matters
Companies bring in freelance Matrix42 expertise during a new implementation, service desk redesign, migration, module rollout or integration project. External support is also useful when internal teams need to clean up configuration, improve adoption or prepare a reliable operating model without slowing daily service delivery.
- Replace fragmented request channels with a service portal
- Connect asset and configuration data to service processes
- Improve incident, request, change and knowledge workflows
- Prepare upgrades, migrations or controlled module expansion
What strong specialists deliver
A capable professional starts with the service model and business outcomes, not only with screens and settings. They map processes, define roles, design data structures and document decisions before configuring the platform. They also test permissions, integrations, notifications and reporting with the teams who will use them.
Collaboration in Essen
For companies in Essen, Matrix42 work may involve workshops with local IT, service operations or business stakeholders, followed by remote configuration and testing. Clear German or English communication, dependable documentation and overlap with the organisation’s working hours can matter as much as product knowledge. The right freelancer leaves behind maintainable processes and a team that can operate them confidently.
Frequently asked questions
Need clarity? These are the questions we hear most often about Matrix42.
Matrix42 is used for IT service management, enterprise service management and digital workplace operations. Companies use it to handle service requests, incidents, assets, software, contracts, self-service and workflow automation in a connected environment.
Matrix42 covers service management together with asset, endpoint and digital workplace capabilities. ServiceNow is often selected for very broad enterprise workflow programmes, while Jira Service Management may suit teams already centred on Atlassian tools; the right choice depends on existing systems, process scope and operating model.
A strong Matrix42 specialist may also understand ITIL-based processes, identity and directory services, endpoint management, discovery, APIs, data migration and reporting. Experience with service catalogue design and stakeholder workshops is valuable because configuration decisions affect many teams.
The required depth depends on the work. A focused workflow adjustment may need a specialist who can configure and test a defined scope, while a full implementation or migration calls for proven skills in process design, integrations, data quality, permissions and change management.
Matrix42 projects can often be delivered remotely through workshops, shared documentation, secure access and scheduled testing. On-site sessions in Essen can still help when service processes, device operations or stakeholder requirements are difficult to capture through remote meetings alone.
A company may bring in a Matrix42 expert for an implementation, module rollout, migration, integration or service desk improvement. Freelancers are also useful when an internal team needs short-term capacity for configuration cleanup, testing, documentation or an upgrade.
Ask for examples of completed Matrix42 work that is close to your use case, not just a list of modules. Look for clear explanations of process design, data ownership, permissions, integration risks, testing and handover, along with evidence that users adopted the resulting workflows.
A Matrix42 engagement may include a target process design, configured service catalogue, workflow definitions, integration mapping, migrated data, test cases, reports and operating documentation. Agree on acceptance criteria and handover responsibilities before configuration begins.
The average hourly rate of freelancers in Essen, Germany who have used Matrix42 in their recent projects is 109 €, which corresponds to a daily rate of about 870 € based on an 8-hour working day.
Of the freelancers in Essen, Germany who have used Matrix42 in their recent projects, 25% hold at least a Bachelor's degree and 25% hold at least a Master's degree.
On average, freelancers in Essen, Germany who have used Matrix42 in their recent projects have 27 years of professional experience, with a single engagement typically lasting around 3 years.
The most common languages among freelancers in Essen, Germany who have used Matrix42 in their recent projects are German (100%), English (67%), and French (17%).
The most common industries among freelancers in Essen, Germany who have used Matrix42 in their recent projects are Information Technology (83%), Manufacturing (83%), and Banking and Finance (67%).
The most common business areas among freelancers in Essen, Germany who have used Matrix42 in their recent projects are Information Technology (100%), Operations (83%), and Project Management (83%).
Main locations of FRATCH Experts, who have recently used Matrix42
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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