ChatGPT Experts in Hamburg

• Prepared and reviewed quarterly royalty settlements for licensors across music, publishing and media brands, including minimum guarantees, recoupment, returns reconciliation and process optimisation.
• Reconstructed historical licensing data for an external audit by a major US studio, covering music publishing and recorded music across ROW and AUS, and coordinated the resulting statements with the licensor.
• Supported the reconciliation of music royalties with the German collecting society and its international hub for 2018 to 2024.
• Assessed licensing data for accruals and provisions, and structured metadata for contract negotiations.
• Designed target processes and SOPs for a royalty automation tool and accompanied testing during rollout.

Responsibility:

• R&D budget €6,7 Mio. p.a.
• 65 employees in the teams: PMO, Software, Mechanics, Electrical & Electronics, Systems Engineering/Testing/Autopilot, Kite Design
• Sole signing authority & member of the management board

Activities:

• Overall technological responsibility for a highly complex mechatronic system (autonomous flight system, ground station, electronics, software)
• Organizational development of R&D from a start-up to a scalable structure
• Introduction of technology/development roadmaps & product development process, alignment of priorities with Product Management/Sales
• Transformation to a fully agile way of working (SCRUM, Flight Levels) with an established feedback culture
• Introduction of a strategy process for the entire company
• Representation of R&D in investor relations and responsibility for IP protection activities (IP)

Achievements:

• TRL progression & product maturity: advanced from TRL 6→7/8; completed CE risk assessment for serial deliveries; responsible for the world's first certified power curve of a high-altitude wind turbine
• Development strategy: reduced cost-intensive field tests in favor of a validated digital end-to-end toolchain (simulation, load calculation, structural design) and lab tests as the primary development path; shortened design cycles by 50–75%
• R&D architecture & organizational transformation: differentiated the development organization into pre-development, product development and series support; transformed the start-up structure into a scalable, agile organization (diverse teams, stronger team engagement); turnover in R&D <4%
• Company-wide AI transformation: introduced/scaled AI tools across all areas – 92% usage rate, 78% demonstrated application competence
• Investor dialogue: represented the company in international investor dialogues

VALUE ADDED:

The structured analysis and further development of business requirements and processes is driving the modernization of contract administration in a focused manner. Complex business matters and dependencies are made transparent, optimization potential is identified, and transferred into scalable solution approaches that enable as much straight-through processing as possible. This creates clearer and more efficient processes as well as reliable decision-making and implementation foundations for business departments, architecture, and development.

• Development of business requirements and processes for the further development and modernization of contract administration
• Creation and further development of business concepts, process descriptions, and decision-making documents for implementing new and optimized processes
• Analysis of existing processes and identification of optimization potential to simplify and scale processes
• Structuring of complex business matters in a dynamic project environment to ensure transparency and traceability for all involved
• Identification and clarification of business dependencies and interfaces, especially in interaction with adjacent systems and departments
• Contribution to business target models and development of solution approaches for new, scalable processes that also enable straight-through processing
• Leadership and moderation of business workshops to coordinate and further develop requirements with internal stakeholders from business departments, architecture, and development
• Prioritization of business topics and requirements for targeted implementation
• Support with testing, reviews, and quality assurance, including the creation and coordination of business test cases to verify the implemented solutions
• Use of SharePoint and Kanban to document and manage tasks

• End-to-end analysis and optimization of existing processes in campaign management, contract management and district heating construction/construction coordination
• Development of automated contract management and transformation scenarios, including software selection and integration
• Analysis of ERP, chat, RCS messaging, consent management and tracking
• Preparation of recommendations, decision proposals and presentations for the executive board
• Use of AI for process optimization
• Tools: Apple Office, Microsoft 365, Teams, Claude, ChatGPT

• Administration and further development of the M365 environment, including Teams, Exchange Online, Intune, and SharePoint Online
• Development of dashboards for performance monitoring with Microsoft Power BI
• Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
• Use of Jira and Azure DevOps to plan and implement user stories in an agile project context
• Participation in daily stand-ups, sprint planning, sprint reviews, and retrospectives as the technical point of contact
• Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
• Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

• I am currently creating various AI agents for an end client of my client to support managers with employee management and leadership development (Copilot Studio)

• Support for the two founders: calendar management, prioritization, reminders and documents
• Organization of business trips and hotel bookings
• Planning team meetings and company events
• Office management: coordination of external service providers

• Sole UX designer on a full product redesign and the foundations of a design system for Widget Designer, a B2B professional desktop tool for real-time media control used in live events and installations, working with a product manager and two engineers.
• Grounded the redesign in user feedback, a product audit, and competitor analysis, which surfaced where the tool's depth had outgrown its usability, leaving expert operators to manage complexity in live moments where errors are immediate and irreversible.
• Restructured the workspace, navigation, and panels around the operator's real workflow, so they keep the full depth of control while gaining the clarity to act with confidence under live pressure.
• Extracted a design system from the redesign: semantic color roles, component states, spacing rules, and reusable dialog and form patterns, with foundational accessibility built into color contrast and state feedback, validated through prototypes against the legacy codebase and giving design and engineering a shared foundation to build from consistently and at speed.

• Industry: SaaS (Customer Success Management) – B2B

Comprehensive GEO implementation (Generative Engine Optimization) for a B2B CSM SaaS startup with a focus on AI Search Visibility and AI Citations in ChatGPT, Perplexity and Google AI Overviews – including a GEO workshop and a prioritized implementation roadmap.

• GEO Workshop & Roadmap: Conceptualized and delivered a GEO workshop (how LLMs work, AI Search Architecture, citation strategies); translated it into a prioritized implementation roadmap with impact/effort estimates
• Technical GEO Foundation: Robots.txt & llms.txt, Core Web Vitals & page speed, XML sitemaps for AI crawlers
• Schema & Structured Data: Gap analysis, implementation of Product/Service, FAQ, Article, Author and Organization schema, validation of coverage
• Content Architecture & GEO: Flat content architecture, topic clusters (pillar-and-spoke), 200–300 word chunks and answer-first content structure, E-E-A-T rollout through author pages
• Query Fan-Out & Prompt Anticipation: User prompt mapping, query fan-out, content gap analysis based on prompt coverage
• Citation & Backlink Strategy: AI citation analysis (news, Reddit, Wikipedia, listicles) and development of outreach and backlink strategies

Tools & technologies: Otterly.AI, PeecAI, Qforia (iPullRank), Schema Markup Validator, OpenAI Tokenizer, Prompt Coverage Monitor, ChatGPT, Perplexity AI, Semrush, Ahrefs, Framer CMS

• UX Lead for the development of an internal quote and documentation system
• Optimizing workflows for field service staff & installers
• Cross-functional collaboration
• Close coordination with developers & testing
• Leadership & coaching

• Translated technical style guides for corporate branding (Porsche, BMW, Health AG)
• Collaborated with copywriting teams on pitch development
• Recorded professional voice-overs for corporate branding videos

• Migration of a case management system with numerous interfaces to other systems from Spring and Activiti to a Java JEE application
• Further development toward a cloud application
• Consulting, development, requirements analysis, specification and design
• Coordination with upstream and downstream systems
• Data modeling, programming and implementation
• Support with code reviews and ensuring clean code in the PL/SQL context
• Documentation in Confluence
• Troubleshooting of PL/SQL applications, including log analysis, session tracing and performance profiling
• Optimization and tuning measures in the PL/SQL environment
• Knowledge transfer and onboarding of new employees
• Use of Jira for task management, progress tracking and sprint planning

• Development and implementation of custom IT solutions for key customers.
• More than 15 years of experience in IT and project management, disciplinary leadership of up to 80 employees.

• Responsible for sales, including marketing, as well as financial controlling.
• Nearly six years of experience in project management, project development and construction consulting.
• Applying specialist knowledge to support business development and administrative management.