ChatGPT Experts in Hamburg

• Sole UX designer on a full product redesign and the foundations of a design system for Widget Designer, a B2B professional desktop tool for real-time media control used in live events and installations, working with a product manager and two engineers.
• Grounded the redesign in user feedback, a product audit, and competitor analysis, which surfaced where the tool's depth had outgrown its usability, leaving expert operators to manage complexity in live moments where errors are immediate and irreversible.
• Restructured the workspace, navigation, and panels around the operator's real workflow, so they keep the full depth of control while gaining the clarity to act with confidence under live pressure.
• Extracted a design system from the redesign: semantic color roles, component states, spacing rules, and reusable dialog and form patterns, with foundational accessibility built into color contrast and state feedback, validated through prototypes against the legacy codebase and giving design and engineering a shared foundation to build from consistently and at speed.

• Developing a product vision and strategy

• Creating a roadmap

• Improving stakeholder communication

• Introducing an outcome-oriented roadmap

• Aligning with stakeholders and creating transparency

• Defining relevant product metrics as a KPI tree

• Initiating measures to improve product quality and measurability

• Supporting the introduction and migration of the new Identity Provider (IDP)

As CFO, responsible for building a scalable financial and corporate structure focused on growth, investment readiness and fundraising. This includes creating all relevant fundraising materials and engaging with potential investors. The main goal is to establish solid structures that prepare the company financially, organizationally and strategically for growth.

• Industry: SaaS (Customer Success Management) – B2B

Comprehensive GEO implementation (Generative Engine Optimization) for a B2B CSM SaaS startup with a focus on AI Search Visibility and AI Citations in ChatGPT, Perplexity and Google AI Overviews – including a GEO workshop and a prioritized implementation roadmap.

• GEO Workshop & Roadmap: Conceptualized and delivered a GEO workshop (how LLMs work, AI Search Architecture, citation strategies); translated it into a prioritized implementation roadmap with impact/effort estimates
• Technical GEO Foundation: Robots.txt & llms.txt, Core Web Vitals & page speed, XML sitemaps for AI crawlers
• Schema & Structured Data: Gap analysis, implementation of Product/Service, FAQ, Article, Author and Organization schema, validation of coverage
• Content Architecture & GEO: Flat content architecture, topic clusters (pillar-and-spoke), 200–300 word chunks and answer-first content structure, E-E-A-T rollout through author pages
• Query Fan-Out & Prompt Anticipation: User prompt mapping, query fan-out, content gap analysis based on prompt coverage
• Citation & Backlink Strategy: AI citation analysis (news, Reddit, Wikipedia, listicles) and development of outreach and backlink strategies

Tools & technologies: Otterly.AI, PeecAI, Qforia (iPullRank), Schema Markup Validator, OpenAI Tokenizer, Prompt Coverage Monitor, ChatGPT, Perplexity AI, Semrush, Ahrefs, Framer CMS

• Communication strategist and consultant with many years of corporate and agency experience.
• Development and implementation of demonstrably successful brand and communication strategies for B2B and B2C brands such as RINGANA, NIVEA, O2 Business, Florena, thyssenKrupp, BENTELER, BMI Group, Lexware, MTM, Simplicity, Haufe, and others, including the creation of brand and design guidelines.
• Development of distinctive brand language concepts and naming strategies for Siemens, NIVEA, Vodafone, Deutsche Glasfaser, RINGANA, BENTELER, BVR, MTM and others.
• Workshops, market research projects and innovation development.
• 8 successful B2B Effie submissions (2 Gold and 6 Bronze Effies) as well as various other awards.

• Development and implementation of custom IT solutions for key customers.
• More than 15 years of experience in IT and project management, disciplinary leadership of up to 80 employees.

• Creation and planning of the content plan
• Editorial planning for 10 channels
• Image shoot (organization, coordination, execution)
• Selection of image, text and video content

• Planning and execution of the automated customer journey for newsletter mailings, including improving the conversion rate.
• Developing and implementing targeted and seasonal email campaigns.
• Analyzing campaign data to optimize customer outreach.
• Increasing open rates through targeted segmentation strategies.
• Coordinating the creative team to design engaging content.
• Creating monthly performance reports to measure success.

• UX-Lead for developing an internal quotation and documentation system
• Optimizing workflows for field service & installers
• Cross-functional collaboration
• Close coordination with developers & testing
• Leadership & coaching

• Migration of a case processing system with numerous interfaces to other systems from Spring and Activiti to a Java JEE application
• Further development into a cloud application
• Consulting, development, requirements analysis, specification and design
• Coordination with upstream and downstream systems
• Data modeling, programming and implementation
• Support with code reviews and ensuring clean code in the PL/SQL context
• Documentation in Confluence
• Troubleshooting PL/SQL applications including log analysis, session tracing and performance profiling
• Optimization and tuning measures in the PL/SQL environment
• Knowledge transfer and onboarding of new employees
• Use of Jira for task management, progress tracking and sprint planning

• Translated technical style guides for corporate branding (Porsche, BMW, Health AG)
• Collaborated with copywriting teams on pitch development
• Recorded professional voice-overs for corporate branding videos

• Embraced full-time caregiving while achieving B2 German fluency
• Advanced cybersecurity skills through hands-on training at Masterschool
• Worked with AI & LLM tools: ChatGPT, Claude, Gemini, prompt engineering basics, LLMs, AI-assisted writing tools

• Responsible for sales, including marketing, and financial controlling.
• Gathered almost six years of experience in project management, project development and structural engineering consulting.
• Applied expertise to support business development and administrative management.

• Pilot testing local AI environments to explore local AI use cases and cloud-based AI solutions
• Evaluation of AI tools and techniques
• Use of local AI tools with own data sovereignty
• Prompt engineering
• Creation of example environments for speech-to-text, text-to-speech, text-to-image, text-to-video, and image-to-video

Tools: Grok, Perplexity, ChatGPT, Elevenlabs, Github, Ollama, HuggingFace, Open WebUI, Faster Whisper, LibreTranslate, WSL, Docker Desktop, Shotcut, Audacity, Sound eXchange, Ffmpeg, Coqui TTS, Pinokio, Stable Diffusion Web UI, ComfyUI, OWL, Void Editor