ChatGPT Experts in Cologne

• Interim PO for a DiGA-listed digital therapy platform, ensuring compliant product development in a highly regulated SaMD environment (BfArM, BSI) while maintaining delivery pace.
• Challenge: Regulatory complexity combined with hands-on delivery responsibility and only one week of onboarding time.
• Impact: Introduced AI-assisted product development workflows with clear quality standards and reinstated regular short release cycles for faster, more precise delivery. Currently optimizing product development workflows and reducing AI-generated bloat in tickets and documentation.
• Introduced an OCR-based workflow in Langdock that automates therapy plan creation from prescription images.

• Increased clients' affiliate revenues by at least 20 % p.a. each year and improved ROAS and profitability
• Managed and optimized affiliate and display campaigns for national and international E-Commerce clients
• Expanded and maintained partner networks and acquired new publishers
• Independently conducted pitches, affiliate audits and upselling consulting
• Tracking setups, data analysis, A/B tests, forecasting and reporting; AI training and Custom-GPTs

• Unified AI initiatives through the central coordination and integration of artificial intelligence projects to increase efficiency and business value.
• Identified and prioritized AI use cases through business process analysis and translated them into structured product backlogs and roadmaps.
• Led change management activities, including the introduction of new digital tools, communication strategies, and training concepts to support cultural change.
• Managed requirements and processes through end-to-end requirements analysis, process modeling, and organizational optimization.
• Scaled agile practices (Scrum, Kanban, OKRs) and promoted cross-functional collaboration and continuous improvement.
• Supported company-wide digital transformation by leading technical change initiatives and strengthening collaboration models.

• Conceptualization and production of UGC and social media content for brands
• Development of creative concepts, hooks, scripts and video formats for TikTok and Instagram
• In front of and behind the camera: video production, editing, storytelling and on- and off-camera work
• Social media consulting: content strategy, platform logic and brand presence

Concept, design, and implementation of digital brand and communication solutions for companies, practices, freelancers, and agencies.

Concept and design of corporate websites, shops, landing pages, app and interface concepts, as well as complex design systems – from strategy, information architecture, mobile-first approaches, and UX/UI design to Figma prototyping, content structure, SEO-relevant content, and image concepts, all the way to implementation (in WordPress) and maintenance.

Independent project management including client consulting, quote and budget coordination, quality assurance, and collaboration with development.

Focus areas: UX/UI design, art direction, web design, e-commerce, corporate websites, complex design systems, Figma, WordPress, marketing

• Program Manager for a strategically highly relevant compliance project in the enterprise segment (C4)
• Management of 6 workstreams
• Establishment of the project organization, communication structures, project and budget planning, risk management
• Reporting to CIO
• Moderation of steering committee meetings
• Moderation of critical solution processes
• Responsibility for adapting the operating model of the IT organizations in Germany, the EU and India, including planning and managing the relocation of affected employees

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Planning, optimization, and analysis of SEA and Meta campaigns
• Planning and execution of automations and mailings
• Optimization of landing pages (funnel, structure, copy, image)
• Creation of creatives, media plans, and reports
• Planning and support for the move to server-side tracking

• Led the global HRIS transformation program (16 country units): program setup, PMO, phase planning, status reporting, and steering up to partner/SteerCo level
• Built an HR readiness assessment framework (6 dimensions, weighted scoring) as a decision basis for implementation and AI maturity — mandated by the board as the project outcome
• HR process architecture: analysis of 80+ level-3 processes and 87 ISO process documentations across 13 country clusters; gap analysis and harmonization roadmap
• Designed agentic AI HR processes (hiring, onboarding, probation period management) on SAP S/4HANA Private Cloud and ServiceNow — human-in-the-loop design, process screening for agentic potential, decision paper at partner level
• HRIS market analysis: vendor screening, criteria framework, and evaluation logic for system selection
• HR target operating model: organizational analysis, archetype framework (9 dimensions), governance design for a global HR function
• Self-assessment tools and workshop formats for 16 country HR teams incl. nomination and stakeholder management; SharePoint project hub and communication architecture
• AI-supported consulting delivery: my own Claude-based working model for analysis, document creation, and project management — one consultant delivering program output

• Independent CPQ consulting for a portfolio of industrial manufacturers, including Scheidt & Bachmann, Trützschler Group SE, and Weiss Klimatechnik GmbH (Schunk Group)
• Full project coverage: requirements analysis, concept, system design, implementation, testing, and international go-live support
• Deep integration work with SAP ECC (material master replication, SD document creation, material creation, general APICONNECT and other web service interfaces)
• Process consulting: analysis and optimization of internal quoting processes for sales and management
• Knowledge transfer/coaching and pair programming to strengthen internal team skills

• Built clear operational structures for a growing team of 7 employees
• Relieved management by clarifying processes, prioritization, and taking operational responsibility
• Introduced clear interfaces between management, the team, and operations

• Further training to become a certified AI expert in the company
• Fundamentals of AI
• AI tools
• Prompt engineering (creation of professional prompts)
• (Advanced) Process automation with AI and make.com
• AI in marketing and sales
• Legally compliant use of AI in companies
• Intelligent knowledge management
• AI in customer management
• Developing AI guidelines for the company
• AI integration into the company

• In my key role in strategic requirements management for the UVO online service, I established a comprehensive process from concept to execution.
• The responsibility included effectively collecting and prioritizing user feedback and requirements from municipalities and state administrations for direct service improvements.
• Developed, implemented, and led strategic requirements management for the OZG 2.0 UVO online service
• Gathering, prioritizing, and handling functional requirements, issues, improvement suggestions, and requests from municipalities and state administrations
• Creating release documentation
• Communicating implemented requirements to municipalities and UV offices
• Aligning with service managers and stakeholders
• Coordinating XFamily changes and version updates
• Managing and maintaining the Jira backlog and Confluence pages
• Responsible for Jira sprints, sprint planning, and review
• Coordinating with business, Product Owner, and development team for requirement implementation
• Testing implemented requirements in the online service
• Project documentation

• Project management in agile environments for eGovernment and Smart City projects
• Building knowledge on generative AI (Gen AI) for various existing clients and business development of Gen AI use cases
• Managing director responsibilities