ChatGPT Experts in Frankfurt

• Bootcamp Coach: "Digital Sales with AI" for neuefische GmbH
• Creation of curriculum and content for career changers seeking to start a career in digital sales
• Teaching of methods and tactics for an exhaustive tech stack:
• AI Agents Zapier and make.com
• AI Tools Midjourney, heygen, Text-Text LLMs (ChatGPT, Claude, Gemini etc.)
• Sales Software Stack: Fireflies, HubSpot, WIX, Talkwalker

• Architect AI strategies and smart business processes for companies implementing AI initiatives.
• Focus on pragmatic and trustworthy AI integration delivering tangible operational value.

• Customer Value Management
• Program & project management
• Digital transformation
• Business development
• IT integration, IT processes
• Change management

• Design and global rollout of sensitivity labels (confidentiality labels) for automated classification and encryption of business-critical data.
• Definition and rollout of Data Loss Prevention (DLP) policies to protect IP and personal data across endpoints, Exchange, SharePoint, Teams, and non-Microsoft clouds.
• Setup of Insider Risk Management policies to detect and contain excessive data leaks and risky user behavior.
• Implementation of GDPR and retention requirements through automated retention policies and structured records management.
• Technical support for legal teams in internal and external investigations using eDiscovery (Standard/Premium) and Content Search.
• Continuous improvement of the security and compliance level by reviewing the Microsoft Compliance Manager and closing gaps (regulations such as ISO 27001, NIS-2)

• Teaching sales techniques, automations, and body practices to increase acquisition, conversion rates, and objection handling.
• Created a 5-step transformation for freelancers based on 20+ feedbacks and 3 1-on-1 coachings.
• Developed, tested, and iterated a sales training system with AI.

• Coached teams in Agile methodologies and Scrum framework implementation.
• Aligned the product roadmap with business goals such as increasing bookings, improving user experience, and expanding supplier integrations.
• Collaborated with developers and third-party providers to ensure smooth API integration and end-to-end functionality.
• Created and continuously refined the product backlog with user stories, bugs, and technical improvements.
• Prioritized backlog items based on business value, revenue impact, and regulatory deadlines.
• Worked closely with backend and frontend teams to clarify dependencies and prioritize technical debt.

• Wrote specialist articles on management consulting, digitalization and IT topics

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap work, and AI-supported use case evaluation

Responsibilities & impact:

• Support of existing digital products in the sense of stable operations (keep the lights on) amid growing regulatory complexity
• Product vision and derivation of a consistent, feasible roadmap
• Identification, structuring, and evaluation of AI-supported use cases at the interface of business, IT, and the regulatory environment
• Analysis, structuring, and translation of complex business requirements into epics and user stories
• Moderation of team, stakeholder, and alignment formats to ensure clarity of goals, collaboration, and decision-making
• Maintenance of transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making, and implementability through structured requirements, reviewable documentation, and AI-supported ways of working.

• Provided leadership as Product Owner for the DMS module in an agile multi-team setup
• Coordinated the nationwide rollout including requirements management and roadmap development
• Built and maintained the product backlog focusing on scalability, usability and data protection
• Conducted sprint reviews, refinements and stakeholder demos with over 15 involved teams
• Developed a rollout and training concept for successful launch at over 200 government agencies
• Introduced a reporting and monitoring dashboard to measure usage success
• Worked closely with architects, QA and operations to ensure integration into the existing system landscape

• Designed to empower leaders to be more effective coaches and help customer-facing reps elevate their skills and implement new process initiatives.
• My role was impacted by a reorganisation at Udemy.
• Currently taking time to recharge, invest in learning, particularly around AI and its impact on sales and go-to-market strategies.

• Supporting single and small businesses in building a customer-centered organization through the use of digital and AI-supported tools
• Developing and refining positioning and service offering structure
• Conducting target group, market, and competitor analyses and creating buyer personas
• Deriving and implementing strategic marketing and sales measures along the customer journey to increase visibility and customer retention

• Testing the SekIDP and related components
• Test design, execution and automation, microservices, GitHub Enterprise, Eclipse, Katalon Test Platform, API Testing, Confluence 8, JIRA/Xray, Draw.io, Swagger/OpenAPI, Postman, Docker, Kubernetes, Podman, PuTTY, E-Health, Telematik, Gematik standards, EPA, E-Rezept, sektoraler IDP, encryption, XaDES, PaDES, DICOM, HL7, FHIR, IHE, ICD, SSO, SAML/Shibboleth, OAuth, smartcards, JWT, two factor authentication Android and iOS, Wireshark, BrowserStack, Cypress, gRPC, REST, SOAP, WS-Security, Linux Shell, PowerShell, SSH/SSL, Java, Kotlin, Cordova, Gradle, Groovy, Python, TypeScript

• Presentation introducing generic AI and large language models
• Explanation of legal frameworks (EU AI Act, US CLOUD Act, GDPR)
• Systematic review of AI tools along the SDLC and holistic systems
• Comparison of on-prem LLMs vs. cloud-based, as well as change management and works council
• Facilitated the discussion and derived next steps for introducing AI development tools

• Close collaboration with development teams to ensure alignment with project goals
• Assessment of in-scope assets, requirements definition and support of the public tender process up to vendor selection
• Creation and maintenance of UML sequence diagrams to document system interactions
• Intensive use of Agile/Scrum methodology and the Spotify model
• Development and implementation of cutover and rehearsal plans together with the application managers