GPT Expert in Frankfurt

• Analysis of the existing reporting platform, including processes and governance topics, with stakeholders from Sales and Marketing.

• Detailed analysis and evaluation of customer-defined requirements for existing reporting and new dashboards to be established.

• Support for stakeholders in managing sales processes and identifying KPI trends at an early stage.

• Use of Microsoft Power BI as the central analysis and reporting platform.

• Development of a proposal for the required further development of processes and the Power BI platform.

• Documentation of AS-IS business processes and derivation of company-wide KPIs, including coordination with stakeholders.

• Analysis and assessment of the customer's Power BI platform.

• Analysis of processes and data governance.

• Documentation of AS-IS business processes.

• Development of recommendations for further developing processes and the reporting platform.

• Design and implementation of dashboards in Power BI.

• Development of company-wide KPIs and coordination with stakeholders.

• Microsoft Power BI.

• Data analytics.

• KPI definition and reporting.

• Dashboard design and data visualization.

• Stakeholder management and requirements management.

I founded Nick's Advisory to make HR management, HR project delivery, and AI expertise available to companies on a temporary basis when internal capacity or experience is lacking.

Services:

• HR interim management: taking over the HR business partner or HR manager role during restructuring, growth, or a vacant leadership position, on a daily or hourly basis
• HR consulting: projects around reorganization, talent acquisition, separation processes, and building HR structures
• AI consulting for HR teams: selection, introduction, and use of AI tools in HR processes

• Close collaboration with development teams to ensure alignment with project objectives
• Assessment of in-scope assets, creation of requirements, and support of the public tender process through the selection of a provider
• Creation and maintenance of UML sequence diagrams to document system interactions
• Extensive use of Agile/Scrum methodology and Spotify model
• Development and implementation of cutover and dress rehearsal plans together with the application managers

• Spearheaded the development and deployment of a Generative AI solution tailored for the automotive industry focusing on improving customer experience through AI-driven innovations.

• Conducted in-depth market research to understand unique challenges and opportunities within the automotive sector by analyzing industry trends, customer pain points, and competitive offerings to inform the product strategy.

• Formulated a strategic vision for the Generative AI solution targeting personalized customer experiences, aligned product vision with the company’s long-term goals and automotive market demands.

• Enhanced customer satisfaction by introducing personalized AI-driven features, achieving a 15% increase in customer engagement and loyalty.

• Attended and represented Audi AG on a group-wide level in workshops for AI strategy for customer experience.

• Leveraged knowledge of recurrent neural networks and transformer architecture.

• Utilized GPT-3 generative AI frameworks.

• Employed TensorFlow and PyTorch for machine learning.

• Used Tableau from Salesforce for data analysis and visualization.

• Served as solution manager for the Business Architecture team.

• Collaborated with business stakeholders within Audi OEM to gather requirements for CRM strategy including marketing department, CRM heads across countries, VW group brands and CARIAD SE.

• Represented Audi AG in CRM strategy workshops held in different countries.

• Discussed CRM strategy with head of CRM and Data based on workshop outcomes.

• Conducted business analysis on gathered market data to improve customer experience.

• Planned and launched marketing campaigns such as welcome mailing, license renewal reminders, Audi Progress Circle and Black Friday campaigns.

• Managed project budget.

• Acted as solution manager for the ONE.CRM team at CARIAD SE on loan from Audi AG.

• Collaborated with business owners of VW group brands to develop a central solution.

• Represented CARIAD SE in CRM strategy workshops in Spain, France and Italy.

• Discussed CRM strategy with head of CRM at CARIAD SE based on workshop outcomes.

• Conducted business analysis on market and brand data to improve customer experience.

• Planned and delivered campaign capabilities from template to brands such as welcome mailing for Audi AG, SEAT and SKODA.

• Managed project budget together with head of CRM.

• Wrote specialist articles on management consulting, digitalization and IT topics

• Company management and overall commercial responsibility

• Placement of specialist and executive personnel, as well as interim managers

• Led an international team of six developers in a Scrum environment
• Defined strategic goals for the project in coordination with stakeholders and the development team
• Prompt engineering for language models to improve the accuracy and relevance of generated responses
• Implemented LangChain components for a RAG chatbot to answer legal questions
• Technologies: GPT-4, LangChain, Python (Pandas, sklearn, streamlit), Docker, GitLab, ChromaDB

• Evaluated search results for relevance, accuracy, and quality based on given guidelines.
• Conducted data annotation and content labeling for AI training models.
• Assessed user intent to refine and enhance search engine algorithms.
• Provided linguistic insights for multilingual search optimization.
• Reviewed AI-generated responses to improve natural language processing (NLP).