Project specification
Period 22.04.2024 - 30.06.2024
Location Munich, Germany
Capacity from 90%
Daily rate 680 - 800€
Remote from 90%
Languages
German(Advanced)
English(Advanced)
Project expertise
Industries
Advertising
Business areas
Customer Service Sales
Description
To ensure customer satisfaction and build strong relationships with clients while supporting them in setting up and navigating AI products.
Role Overview: A leading agency network is looking for a dedicated Customer Success Manager to join their team. This role will be crucial in maintaining client relationships, supporting customers in setting up and navigating AI products, and identifying opportunities for account growth.
Key Responsibilities:
- Support customers in setting up and navigating AI products (i.e., workflows) in coordination with the product team.
- Provide ongoing support to customers.
- Collect and evaluate customer feedback.
- Identify cross-selling and upselling opportunities.
Requirements
- Experience in the Marketing and Communication industry (understanding of how creatives work).
- Experience in Business Development / Sales / Customer Relationship roles.
- Basic understanding of AI and willingness to further delve into AI topics.
Optional Qualifications:
- Basic understanding of how diffusion models work.
- Experience working with SD (knowledge about samplers, models, denoising etc., a background in "Automatic 1111" could be beneficial).
- Previous experience with "ComfyUI" would be ideal.
- Actively following the worldwide SD-community and staying up-to-date with the latest developments would be advantageous.
- The project starts as soon as possible, the assignment lasts at least two months.
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Frequently asked questions
Where is the project located?
The project is based in Munich, Germany.
What is the duration of the project?
The project preferably starts in April 2024 and is planned to end in June 2024 (2 months).
What is the expected workload for the project?
The project requires a commitment of 90 - 100% capacity (full-time).
What is the remote work policy for the project?
The project offers 90 - 100% remote work.
What is the daily rate for the project?
The project offers a daily rate of 680 - 800€ which breaks down to an hourly rate of 85 - 100€/h.
What language skills are required for the project?
The project requires the following languages: German (Advanced) and English (Advanced).
Which industries is the project related to?
The project is related to the following industry: Advertising.
Which business areas does the project cover?
The project covers the following business areas: Customer Service and Sales.
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How to apply for the project?
To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.
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