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Thi (Khanh Vinh) Vu-Strategic Social Media & Content Manager

Thi (Khanh Vinh) Vu - Strategic Social Media & Content Manager - profile avatar
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Available
Cologne, Germany

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Experience

Mar 2024 - Nov 2025
Cologne, Germany

Operations Manager - Marketing & Customer Experience

Luckhouse GmbH

Position summary
Operations Manager - Marketing & Customer Experience at Luckhouse GmbH
Industries
Retail
Business areas
Customer Service
Marketing
Operations
Project Management
  • Planning and managing cross-media marketing and content projects for a provider in the high-end designer and luxury furniture space
  • Developing and improving the customer journey for a design- and luxury-oriented target group
  • Managing external service providers as well as internal campaign and content processes
  • Responsible for customer communication and service processes in the premium segment
Jan 2023 - Oct 2023
Cologne, Germany

Project Manager / Marketing Consultant

Zum goldenen Hirschen

Position summary
Project Manager / Marketing Consultant at Zum goldenen Hirschen
Industries
Retail
Business areas
Marketing
Project Management
  • End-to-end management of national 360° marketing and social campaigns (including OBI, CHRIST)
  • Managing interdisciplinary creative, production, and marketing teams
  • Ensuring brand and communication quality across all touchpoints
  • Close collaboration with clients, creative teams, media, and production
  • Award-winning campaign execution

Awards:

  • Gold Award GBA 2023
  • DEPOK "Most Courageous Campaign" 2023
Mar 2022 - Present
Cologne, Germany

Senior Social Media & Content Manager

cemotion.media GmbH

Position summary
Senior Social Media & Content Manager at cemotion.media GmbH
Industries
Fashion
Media and Entertainment
Business areas
Customer Service
Marketing
Strategy
  • Developing and implementing social media strategies (Instagram, TikTok, Meta Ads)
  • Conceptualizing and producing high-quality photo and video content in the fashion and lifestyle space
  • Planning and managing content formats as well as editorial calendars
  • Creative direction for campaigns, editorials, and shortform content
  • Building and managing social media presences, including community management
  • Working with photographers, creators, and brand partners
  • Developing content and brand strategies for digital platforms
Jun 2019 - May 2022
Cologne, Germany

Operations & Customer Experience Manager

Revive Interior GmbH

Position summary
Operations & Customer Experience Manager at Revive Interior GmbH
Industries
Retail
Business areas
Accounting
Customer Service
Logistics
Operations
Quality Assurance
  • Responsible for operations and customer experience at a Europe-wide e-commerce company for used designer and premium furniture
  • Interface between marketing, sales, logistics, and international customers in the premium segment
  • Managing goods flows, quality management, and invoice control in the designer furniture sector
  • Improving the customer journey, service quality, and brand perception in the high-end interior segment
  • Leading and coordinating customer support and after-sales processes
Jun 2018 - May 2019

Social Media Manager

Karrieretutor GmbH

Position summary
Social Media Manager at Karrieretutor GmbH
Business areas
Customer Service
Marketing
Project Management
  • Building the marketing and communication strategy
  • Planning and implementing multimedia content projects
  • Producing webshop, social media, and print content
  • Client interface from concept through to final delivery
Apr 2014 - May 2018

Shop Manager

ROECKL Handschuhe & Accessoires GmbH & Co. KG

Position summary
Shop Manager at ROECKL Handschuhe & Accessoires GmbH & Co. KG
Industries
Fashion
Retail
Business areas
Marketing
Operations
Sales
  • Responsibility for sales and stock levels, implementation of visual merchandising & promotions
  • Carrying out operational tasks such as creating shift schedules and regularly reviewing sales figures.
  • Active development and implementation of sales strategies and marketing campaigns.
  • Optimal representation of the company and presentation of the products to achieve the best possible increase in sales.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Fashion, and Media and Entertainment.

Retail
Fashion
Media and Entertainment
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Marketing, Operations, Customer Service, Strategy, Sales, and Project Management.

Marketing
Operations
Customer Service
Strategy
Sales
Project Management
Profile match chart

Summary

Strategic Social Media & Content Manager with experience in building and developing brands in the fashion and lifestyle space.

Specialized in visual brand management, content creation (photo & video), and Instagram and TikTok strategies.

Strong in connecting aesthetics, storytelling, and performance with a sharp feel for trends, community building, and high-quality brand communication.

Skills

  • Social Media & Content

  • Social Media Strategy & Brand Building

  • Content Creation (Photo & Video)

  • Storytelling & Visual Brand Management

  • Community Management & Engagement

  • Influencer & Creator Relations

  • Meta Business Suite & Ads Manager

  • Instagram, Tiktok, Linkedin

  • Capcut / Vn / Davinci Resolve

  • Canva / Lightroom

  • Content Planning

  • Organic Growth

  • Reels & Shortform Strategy

  • Trend Research

  • Brand Positioning

  • Fashion & Beauty Photography

  • Reels Production

  • Behind The Scenes Content

  • Ugc Direction

  • Visual Storytelling

  • Creator Communication

  • Community Engagement

  • Talent Coordination

  • Event & Shooting Communication

Languages

Vietnamese
Native
German
Advanced
English
Intermediate
Spanish
Elementary

Education

University of Cologne

Bachelor of Science · Geosciences · Cologne, Germany

Academy of Fashion and Design Düsseldorf

Fashion Photography & Styling · Düsseldorf, Germany

Statistics

Experience

Total positions 6
Experience in Retail 9.5 y
Avg length 2 y 6 m
Longest experience 4 y 5 m

Global experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Operations Manager - Marketing & Customer Experience, Project Manager / Marketing Consultant, Senior Social Media & Content Manager
Main industries Retail, Fashion, Media and Entertainment
Main business areas Marketing, Operations, Customer Service

Qualifications

Highest degree Bachelor

Profile

Member since
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Frequently asked questions

Have questions? Find more information here.

Thi is based in Cologne, Germany.

Thi speaks the following languages: Vietnamese (Native), German (Advanced), English (Intermediate), Spanish (Elementary).

Thi has at least 12 years of experience. During this time, Thi has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 2 years and 1 month. Note that Thi may not have shared all experience and actually has more experience.

Based on recent experience, Thi would be well-suited for roles such as: Operations Manager - Marketing & Customer Experience, Project Manager / Marketing Consultant, Senior Social Media & Content Manager.

Thi's most recent position is Operations Manager - Marketing & Customer Experience at Luckhouse GmbH.

In recent years, Thi has worked for Luckhouse GmbH, Zum goldenen Hirschen, cemotion.media GmbH, and Revive Interior GmbH.

Thi is most experienced in industries like Retail, Fashion, and Media and Entertainment.

Thi is most experienced in business areas like Marketing, Operations, and Customer Service. Thi also has some experience in Strategy, Sales, and Project Management.

Thi has recently worked in industries like Retail, Fashion, and Media and Entertainment.

Thi has recently worked in business areas like Customer Service, Operations, and Marketing.

Thi holds a Bachelor in Geosciences from University of Cologne.

Thi is immediately available for suitable projects.

Daily rate distribution

0 2 4 6 8
<€480 €480-​640 €640-​800 €800-​960 €960+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Rate comparison chart
Daily rate avg. 720 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

800
600
400
200
Rate comparison chart
Median rate 760 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 29 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.