Sonja Kvas Stillhard - Owner

Q: Where is Sonja based?

Sonja is based in Löwenstein, Germany .

Q: What languages does Sonja speak?

Sonja speaks the following languages: German (Native), English (Advanced), Spanish (Advanced) .

Q: How many years of experience does Sonja have?

Sonja has at least 26 years of experience. During this time, Sonja has worked in at least 9 different roles and for 6 different companies . The average length of individual experience is 3 years and 11 months . Note that Sonja may not have shared all experience and actually has more experience.

Q: What is Sonja's latest experience?

Sonja's most recent position is Owner at SKS Consulting UG .

Q: What companies has Sonja worked for in recent years?

In recent years, Sonja has worked for SKS Consulting UG .

Q: Which industries is Sonja most experienced in?

Sonja is most experienced in industries like Professional Services , Government and Administration , and Utilities . Sonja also has some experience in Retail and Energy .

Q: Which business areas is Sonja most experienced in?

Sonja is most experienced in business areas like Project Management , Information Technology , and Sales . Sonja also has some experience in Business Intelligence , Strategy , and Finance .

Q: Which industries has Sonja worked in recently?

Sonja has recently worked in industries like Professional Services .

Q: Which business areas has Sonja worked in recently?

Sonja has recently worked in business areas like Business Intelligence , Sales , and Strategy .

Recommended expert

Löwenstein, Germany

Experience

Sep 2018 - Present

7 years 7 months

Owner

SKS Consulting UG

Strategic account management for global intra-group accounts (>10,000 employees)
Account management for various direct customers in DACH
Demand, expectation, and escalation management
Solution design / presales and sales activities
Business development in the DACH region
Strategic negotiation of framework agreements and SoW's
Single point of contact / interface between customer and delivery organization
Monitoring and analysis of KPIs, initiation of measures
Support for service and project managers, people management

Jan 2016 - Aug 2018

2 years 8 months

Head, Global Enterprise Applications Maintenance

GfK

Development, setup, and management of the Enterprise Applications Maintenance division
Line management for 15 internal employees and oversight of 20 external employees
Budget responsibility of €6 million per year
Establishment, development, and ownership of service management processes (incident, change, service requests, 1st level support and dispatching, escalation management), user management, authorization management, SAP Basis operations, planning and responsibility for service delivery phases in the global ERP system, release and transport management
Ensuring the operation of all enterprise applications and quality of service levels
Partner sourcing, SLA definition and control
Planning and coordinating knowledge transfers and transition from project to maintenance organization
Development and rollout of communication strategy with internal customers
Reduction of escalations
Demand management including solution integration based on functional requirements from the business
Capacity management, resource and budget control, cost-benefit analyses

Nov 2014 - Dec 2015

1 year 2 months

Nuremberg, Germany

SAP Competence Center Lead

GfK

Setup, development, and management of the SAP Competence Center and service management processes
Responsibility for SAP Basis, authorization management, release and transport management, and operation of global SAP systems including interfaces to source systems
Management and development of the external SAP AMS team
Process optimization for global incident, change, and service request management, user management, and escalation management
Establishment of demand management, solution integration, and communication strategy for global internal stakeholders
Capacity management, resource and budget control, KPI monitoring, improvement of internal customer satisfaction
Support for architecture and application templates
Ownership of technical and organizational interfaces in the global ERP system landscape

Jan 2008 - Nov 2012

4 years 11 months

Zürich, Switzerland

Head of Finance & ICT, Member of the Board SRZ

Stadt Zürich

Overall responsibility for finance and IT strategy, as well as all financial processes of the service department (approx. 600 employees)
Accounting, controlling, budgeting/forecasting, development and expansion of controlling (MIS/BI/cockpit)
Responsibility for reporting, ICS officers
Sparring partner for risk management
Various project management roles
Coaching cost center and product managers across the organization
Responsibility for IT strategy and IT processes, establishment of ITIL, point of contact for all strategic SAP topics
Crisis management training in the Swiss military

Jan 2007 - Jan 2008

1 year 1 month

Zürich, Switzerland

Project Manager SAP Implementation

Stadt Zürich

Design and implementation of cost and performance accounting with time recording for City of Zurich, Police Department SRZ
Introduction of cost and product accounting under high pressure and risk in parallel with the city-wide SAP implementation, integrating into the overall landscape
Integration with peripheral systems
Co-project management for the introduction of FI/CO in the City Court
Evaluation of concepts (accounts receivable, debt collection system, asset accounting, materials management)
Business support, coordination, training, and consulting for the police department during SAP implementation
Training courses and seminars on military leadership methodology and assertiveness

Sep 2003 - May 2005

1 year 9 months

Spreitenbach, Switzerland

Teamlead Merchandise Planning, Controlling, Purchasing

Globus

Head of merchandising at Globus Headquarters Spreitenbach
Personnel management of the merchandising team with responsibility for procurement and availability of goods in home and household
Controlling and budgeting responsibility
Deputy purchasing manager
Head of the data pool, various projects in purchasing
Maintaining contact with branch partners and logistics centre, regular visits, demand and expectation management

Jan 1998 - Dec 2001

4 years

Zürich, Switzerland

Senior Consultant SAP Utilities / Account-Management

CSC Switzerland

Establishment of the utilities business area, responsibility for SAP Utilities
Utilities project and sub-project management at ewz, CKW, BKW
Account management, quotation preparation, support of marketing and PR, specialist lectures, trade fair appearances
Participation in CSC's internal sponsorship program
Training of junior consultants

Oct 1997 - Dec 1997

3 months

SAP MM/PS Trainer

Siemens Power Generation

Oct 1994 - Sep 1997

3 years

Procurement Manager

Elaboration of supplier inquiries, contracts, contract creation, negotiation in various project teams
Sub-project management IT project (SAP implementation) for the processes of the purchasing department, large scale pilot project SAP R/3 implementation
Contract law in purchasing
Internal consulting and user training SAP R/3

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Government and Administration, Utilities, and Retail.

Professional Services

Government and Administration

Utilities

Retail

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Sales, Business Intelligence, Strategy, and Finance.

Project Management

Information Technology

Sales

Business Intelligence

Strategy

Finance

Summary

Technology is about interfaces. I have been building bridges between business and technology ever since.

25 years of global SAP and non-SAP experience in a wide range of industries and leadership roles.

And YES! I am passionate... need I mention? If I'm NOT passionate, I change.

Skills

Key Account Development
System Architecture
Technical Solution Design

Languages

German

Native

English

Advanced

Spanish

Advanced

Education

Oct 1992 - Jun 1994

Siemens Training Center Erlangen, certified by IHK Nuremberg

Certificate · Industrial Clerk, Industrial Management · Erlangen, Germany

Certifications & licenses

The Perfect Elevator Pitch: The 7 Best Techniques

GenAI Academy: Yellow Belt Level 1

Statistics

Experience

Total positions 9

Experience in Professional Services 11.5 y

Avg length 2 y 10 m

Longest experience 7 y 6 m

Global Experience

Countries worked in 2 (Switzerland, Germany)

Primary country Switzerland

Expertise

Recent roles Owner, Head, Global Enterprise Applications Maintenance, SAP Competence Center Lead

Main industries Professional Services, Government and Administration, Utilities

Main business areas Project Management, Information Technology, Sales

Qualifications

Certifications earned 2

Profile

Created

March 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Sonja based?

Sonja is based in Löwenstein, Germany.

What languages does Sonja speak?

Sonja speaks the following languages: German (Native), English (Advanced), Spanish (Advanced).

How many years of experience does Sonja have?

Sonja has at least 26 years of experience. During this time, Sonja has worked in at least 9 different roles and for 6 different companies. The average length of individual experience is 3 years and 11 months. Note that Sonja may not have shared all experience and actually has more experience.

What roles would Sonja be best suited for?

Based on recent experience, Sonja would be well-suited for roles such as: Owner, Head, Global Enterprise Applications Maintenance, SAP Competence Center Lead.

What is Sonja's latest experience?

Sonja's most recent position is Owner at SKS Consulting UG.

What companies has Sonja worked for in recent years?

In recent years, Sonja has worked for SKS Consulting UG.

Which industries is Sonja most experienced in?

Sonja is most experienced in industries like Professional Services, Government and Administration, and Utilities. Sonja also has some experience in Retail and Energy.

Which business areas is Sonja most experienced in?

Sonja is most experienced in business areas like Project Management, Information Technology, and Sales. Sonja also has some experience in Business Intelligence, Strategy, and Finance.

Which industries has Sonja worked in recently?

Sonja has recently worked in industries like Professional Services.

Which business areas has Sonja worked in recently?

Sonja has recently worked in business areas like Business Intelligence, Sales, and Strategy.

What is Sonja's education?

Sonja attended Siemens Training Center Erlangen, certified by IHK Nuremberg for Industrial Clerk, Industrial Management.

Does Sonja have any certificates?

Sonja has 2 certificates. These include: The Perfect Elevator Pitch: The 7 Best Techniques and GenAI Academy: Yellow Belt Level 1.

What is the availability of Sonja?

Sonja will be available from May 2026.

What is the rate of Sonja?

Sonja's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.