Sandra Weber-Digitalization of property management companies

IT project support for property management companies

I spent four years as IT team lead in a property management company with 12,000 units. I know the chair you're sitting in right now: system rollout runs alongside daily work, the project team has to be led across different areas, and everyone is buried in day-to-day business.

Today I support property management companies with exactly these kinds of projects. ERP, DMS, CRM, HCM and tenant portals. And in a way that makes sure the system not only runs in the end, but is also actually used.

First things first: before we talk about a system or an improvement, we look at your processes. A dirty process stays a dirty process even when it is digital. First understand what's really blocking things, then roll it out.

What you get from it:

• Your project won't fall apart in the final stretch because resistance is brought up early
• Your team gets on board because people know from the start what to expect
• You do not have to mediate between management, the specialist department, IT and the service provider yourself, I take care of that
• Your requirements are mapped cleanly in the system
• No nasty surprises after go-live because the system fits your real processes

My focus is on working with the people in the project. The technology is rarely the problem. A team that nobody brings along, on the other hand, slows down every good system.

A quick background: led 20+ IT projects to go-live, modeled 500+ processes in BPMN 2.0, bachelor's degree in business informatics, master's degree in business psychology, Agile Business Coach.

Whether process improvement, first IT project or system change: you get someone who sorts out the whole thing, keeps everyone on board and stays with it until it really works in daily work.

Are you working on exactly such a project right now? Let's take a look together for 30 minutes. Free of charge, with 3-5 direct ideas you can take away with you.

• Leading IT, organizational development, purchasing and infrastructure
• Responsibility for staff and budget
• Strategic responsibility for digital business areas
• Process modeling and optimization with Signavio
• Conducting trainings and workshops
• Introducing a document management system to reduce paper and eliminate analog invoice approvals
• Three-phase rollout of the ERP system from wowinex to RELion Dynamics NAV basis (scope: 10,000 residential units)
• Introducing the EverReal rental solution to automate apartment rental processes and digitize the brokerage business
• Introducing a human resources system to improve onboarding, applicant management and establish a digital personnel file (Microsoft Dynamics basis)
• Introducing a customer relationship management system to improve internal and external communication with tenants, owners, external service providers and colleagues (scope: 12,000 residential units)

• Planning and implementation of ITSM projects according to ITIL
• Conducting user training sessions
• SQL data migration