Robert Klingenberg - Microsoft Office Trainer for M365

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Delmenhorst, Germany

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Experience

Oct 2024 - Mar 2025

6 months

Germany

Trainer

Cordes & Graefe KG

Conducted Excel trainings and supported the reorganization and setup of cost controlling in wholesale trade.
Excel training content: spreadsheet setup, data validation, date calculations, logical formulas (IF & IFERROR), lookup functions (VLOOKUP & XLOOKUP), name manager, error checking, grouping, file, workbook and sheet protection, sorting and filtering, subtotal calculations, pivot tables, Get and Transform (Power Query), Power Pivot, formulas and functions, creating links (GETPIVOTDATA).
Review of the existing data structure, organization and creation of improvement suggestions.
Support in implementing all measures.
Answering questions about MS Excel.

Oct 2024 - Oct 2024

1 month

Germany

Trainer

Fairplay Towage Group

Conducted MS Teams trainings for a shipping company.
Content: Teams – basic knowledge and conversations, Teams – working with documents, personal chats and internal calls, SharePoint Online, Microsoft Lists, Planner, answering questions about the new programs.

Aug 2024 - Oct 2024

3 months

Germany

Trainer

SIR Business Consulting GmbH

Conducted M365 PowerPoint and Excel trainings for a consulting company.
Content: Excel pivot tables, Excel - best of - IF function and VLOOKUP, Excel - logical formulas, Excel - lookup and reference formulas, Excel - creating professional charts, PowerPoint – basic and advanced course, answering questions about the new programs.

Jun 2024 - Present

2 years 4 months

Germany

Trainer

Fast Lane Institute for Knowledge Transfer GmbH

Conducted MS Office trainings for an international education provider.
Content: Excel basic course, Excel for advanced users, Excel - preparing table data for analysis, Excel – list evaluations, Excel pivot tables, Excel Power Query, Excel PowerPivot, Excel VBA programming, Excel - best of - IF function and VLOOKUP, Excel - logical formulas, Excel - lookup and reference formulas, Excel - creating professional charts, Excel - reporting & controlling, Word – basic and advanced course, PowerPoint – basic and advanced course, Project - basic and advanced course, Publisher, OneNote, Outlook, Teams, Visio - basic and advanced course, cloud storage of data (SharePoint & OneDrive), answering questions about the new programs.

Jan 2024 - Feb 2024

2 months

Germany

Trainer M365 Qualification Expert

Atruvia

Support for the introduction of Microsoft 365 as a common standard in the banking world (Volksbanken and Raiffeisenbanken).
Supporting banks on their way to the digital workplace by introducing Exchange Online with Microsoft Outlook for mail, calendar, tasks, Microsoft Teams as a collaboration and communication platform, and OneDrive for Business as personal cloud storage.
Conducted workshops, webinars and trainings.
Conceptual design and preparation of workshops, webinars and trainings.
Creation of appealing training and presentation materials.
Participation in the creation of context-sensitive learning content such as click paths (step-by-step instructions), e-learnings and tutorials.
Quality assurance of qualification measures and development of measures for optimization.

Dec 2023 - Dec 2023

1 month

Germany

Trainer

Diersch & Schröder GmbH & Co. KG

Conducted MS PowerPoint training in wholesale.
Topics: basic view settings, building on the basics, answering questions from the participants' daily work, working with bullets, numbering and lists, creating new charts or inserting existing charts, explaining animation effects for charts and their differences, inserting, aligning and grouping graphics and images, setting backgrounds, explaining presenter view, using transition effects, creating target-group-oriented presentations, animations, working with the slide master and its layouts (create, change, apply, use several slide masters at the same time), creating, saving and using PowerPoint templates, overview of file formats (compatibility questions), tips and tricks, handling questions and answers about the new programs.

Nov 2023 - Nov 2023

1 month

Bremen, Germany

Trainer

Bremer Baumwollbörse

Conducted MS Teams training for a raw materials competence center.
Topics: video calls in Teams, information about hardware and versions, meeting bar, sharing options (share desktop/window, special features for PowerPoint and Whiteboard), planning meetings and inviting participants, structure of the Teams interface, navigation and settings, role models (owner, members, guests and visitors), Teams bar, personal settings, search area and search parameters, structure of Teams (teams, channels, tabs), creating channels and tabs, notes on private channels, using links to channels and tabs, channel meetings (chats, posts), channel chats (new conversation vs. announcement), meeting chats, private chats, use of @mentions, creating and sending a link to a file, working on documents at the same time in Teams (edit vs. review mode), file operations in SharePoint (file versioning), adding other apps such as Planner, Forms, etc., handling questions and answers about the new programs.

Oct 2023 - Nov 2023

2 months

Germany

Trainer

Diersch & Schröder GmbH & Co. KG

Conducted MS Excel training in wholesale.
Topics: building on the basics, answering questions from the participants' daily work, complex formulas and functions in different tasks, working with conditions, date calculations, matrix functions (VLOOKUP, HLOOKUP, XLOOKUP in Excel 365), INDEX function, working with names or named ranges, linking worksheets and files, working with structured tables, introduction to data analysis with pivot tables, database functions in Excel (selecting with auto and special filters, sorting), analyzing lists (tables), using special features such as conditional formatting, data validation rules, custom formats, understanding important default settings and changing them if needed, overview of file formats (compatibility questions), tips and tricks, handling questions and answers about the new programs.
Successfully completed all trainings with flexible content depending on the group composition.

Oct 2023 - Oct 2023

1 month

Germany

Trainer

MT Aerospace AG

Conducted MS Teams training in the aerospace industry.
Topics: video calls in Teams, information about hardware and versions, meeting bar, sharing options (share desktop/window, special features for PowerPoint and Whiteboard), planning meetings and inviting participants, working with breakout rooms, structure of the Teams interface, navigation and settings, role models (owner, members, guests and visitors), Teams bar, personal settings, search area and search parameters, structure of Teams (teams, channels, tabs), creating channels and tabs, notes on private channels, using links to channels and tabs, channel meetings (chats, posts), channel chats (new conversation vs. announcement), meeting chats, private chats, use of @mentions, creating and sending a link to a file, working on documents at the same time in Teams (edit vs. review mode), file operations in SharePoint (file versioning), adding other apps such as Planner, Forms, etc., Teams as a framework, handling questions and answers about the new programs.

Apr 2023 - May 2023

2 months

Germany

Trainer

Mitteldeutsche-Hartstein-Industrie AG (MHI Gruppe)

Conducted change management training on O365 and Office applications for a building materials producer.
Special training sessions from Office 2013 to Office 2021 / O365.
Focus areas: Outlook, Excel, Word, Visio, Project.
Successfully completed all trainings with flexible content depending on the group composition.
Handling questions and answers about the new programs.

Mar 2023 - Mar 2023

1 month

Germany

Trainer

Retail Association Germany (HDE) e.V.

Delivery of MS Teams training as well as training on SharePoint and OneDrive for the retail sector.
Explanation of MS Teams meeting software and the Teams interface with functions such as chat, telephony (audio and video), working in Teams and channels, settings, mentions via @, calendar sync with Outlook, Teams invitations.
Training with flexible content depending on the group composition.
Handling questions and answers about the new programs.

Jan 2023 - Mar 2023

3 months

Germany

Trainer

Novoferm

Delivery of change management training on O365, Teams, SharePoint and OneDrive for a manufacturing company.
Content: Change management O365, Teams / tasks from Planner and To Do, user administration (owners / members), working with Teams, channels, chats, calls, contact list, calendar, Teams Manager, cloud storage of data in SharePoint (version history) and OneDrive, Outlook.
Handling questions and answers about the new programs.

Jan 2023 - Feb 2023

2 months

Delmenhorst, Germany

Trainer

City Utilities Group Delmenhorst

Delivery of change management training on O365 for a utilities company.
Differential training from Office 2013 to Office 2021 / O365 with a focus on Outlook, Excel, Word.
Delivery of classroom training at the premises of the city utilities group with a mobile classroom (14 laptops, server laptop with Exchange Server, router for a closed network due to increased security requirements in critical infrastructure).
All training successfully completed with flexible content depending on the group composition.
Handling questions and answers about the new programs.

Dec 2022 - Dec 2022

1 month

Germany

Trainer

VPV - United Postal Insurance

Support with hardware replacement, migration and change management for an insurance company.
Hardware replacement: collection and technical inspection of the notebooks, preparation of documentation, handover of the new notebooks.
Change management: login and initial setup of the notebooks with user data, permissions and group policies, OneDrive synchronization.
Performing local updates via USB stick and then online updates of the in-house insurance software (VIP).
MS Outlook synchronization and re-setup of signatures.

Nov 2022 - Present

3 years 11 months

Germany

Trainer

IQ Professionals GmbH

Delivery of MS Office training for a training provider.
Content: Excel basic course, Excel for advanced users, Excel - prepare table data for analysis, Excel - list evaluations, Excel pivot tables, Excel Power Query, Excel PowerPivot, Excel VBA programming, Excel - best of - IF function and VLOOKUP, Excel - logical formulas, Excel - lookup and reference formulas, Excel - create professional charts, Excel - reporting & controlling, Word - basic and advanced course, PowerPoint - basic and advanced course, Project - basic and advanced course, Publisher, OneNote, Outlook, Teams, Visio - basic and advanced course, cloud storage of data (SharePoint & OneDrive), handling questions and answers about the new programs.

Nov 2022 - Dec 2022

2 months

Hamburg, Germany

Trainer

Stromnetz Hamburg

Conducted an MS Teams training for management level in an energy supply company.
Topics: basic MS Teams training, structuring teams with channels, document storage in Teams (e.g. C3 ISMS documents), using Planner for vacation or capacity planning, mobile and hybrid work / home office (purpose and best practices), meeting design (suitable group sizes and duration), promoting employee acceptance and motivation, creating activity and participation, questions & answers.

Oct 2022 - Oct 2022

1 month

Germany

Trainer

Novoferm

Conducted change management trainings on O365, Teams, SharePoint, and OneDrive.
Topics: change management O365, Teams / tasks with Planner and To Do, user management (owners / members), Teams, channels, chats, calls, contact list, calendar, Teams Manager, cloud storage of data in SharePoint (version history) and OneDrive, Outlook.
Covered questions and answers about the new programs.

Jun 2022 - Aug 2022

3 months

Germany

Trainer

Novoferm

Conducted further change management trainings on O365, Teams, SharePoint, and OneDrive.
Topics: change management O365, Teams / tasks with Planner and To Do, user management (owners / members), Teams, channels, chats, calls, contact list, calendar, Teams Manager, cloud storage of data in SharePoint (version history) and OneDrive, Outlook.
Covered questions and answers about the new programs.

Apr 2022 - Apr 2022

1 month

Ludwigshafen, Germany

Trainer

City Administration of Ludwigshafen

Conducted Visio and Project trainings in the public sector.
Visio topics: basic training, creation and editing of network diagrams, creating your own stencils, integrating external stencils (e.g. network devices).
Project topics: basic training.
Covered questions and answers about the new programs.

Mar 2022 - May 2022

3 months

Germany

Remote

Trainer

Deutsche See

Conducted change management trainings on O365 as well as trainings on Azure Virtual Desktop and Remote Desktop Client for a food industry company.
Topics: change management O365, Azure Virtual Desktop, Remote Desktop Client, cloud storage of data with SharePoint and OneDrive, Outlook.
Covered questions and answers about the new programs.

Mar 2022 - Mar 2022

1 month

Germany

Trainer

BLG Handelslogistik GmbH & Co. KG

Conducting basic Project training for a logistics company.
Handling questions and answers about the new programs.

Dec 2021 - Dec 2021

1 month

Karlsruhe, Germany

Trainer

Oberfinanzdirektion Karlsruhe

Conducting office training with a focus on Visio in the public sector.
Contents: training in MS Visio (basic training), creating and revising network plans, creating your own stencils (network components), integrating third-party stencils.
Handling questions and answers about the new programs.

Sep 2021 - Mar 2022

7 months

Germany

Trainer

Bundeswehr / BWI

Conducting office training as part of the Groupware project for the Bundeswehr.
Contents: MS SharePoint, MS Outlook, Cisco Jabber, Cisco Webex.
Handling questions and answers about the new programs.

Apr 2020 - Present

6 years 6 months

Germany

Trainer

Enercon

Conducting MS Office training in the renewable energy sector.
Contents: Excel basic course, Excel for advanced users, Excel - preparing table data for evaluations, Excel - list evaluations, Excel PivotTables, Excel Power Query, Excel PowerPivot, Excel VBA programming, Excel VBA refresher - practical programming course, Excel - best of - IF function and VLOOKUP, Excel - logical formulas, Excel - lookup and reference formulas, Excel - text formulas, Excel - creating professional charts, Excel - reporting & controlling, Word - basic and advanced course, PowerPoint - basic and advanced course, Project - basic and advanced course, OneNote compact course, MS Teams, handling questions and answers about the new programs.

May 2018 - Dec 2018

8 months

Bremen, Germany

Trainer and Floorwalker

Daimler AG

Supporting the Windows 10 & Office 365 rollout at the Bremen site.
Supporting users after the switch to Windows 10 and Office 2016.
Contents: Outlook settings, Excel macros, OneNote sharing, Skype for Business.

Apr 2018 - Mar 2020

2 years

Germany

Trainer and Rollout Supporter

KION Group

Support for the Windows 10 client rollout (approx. 10,000 devices) in the field of conveyor technology / mechanical engineering.
Delivery of gap training between Office 2010 and Office 365 / 2016.
Introduction of Skype for Business, mobile devices, Microsoft OneDrive for Business, and Microsoft OneNote.
Creation of training materials.
Support during and after the training sessions, recording and categorizing requests, issues, and wishes.
Delivery of Windows and Office training sessions.
Training for Microsoft Surface Hub.
Delivery and setup of hardware, installation and update of Windows 10 and Office 2016 / 365.
Assignment of custom software with Ivanti.
Documentation of training sessions (participant lists, ensuring learning success, feedback from participants).

Mar 2018 - Jan 2019

11 months

Germany

Learning Supporter Office 365 Rollout

Deutsche Bahn

Support for the Windows 10 & Office 365 rollout in the transport/logistics field.
Floorwalking to support teams in their daily work.
Delivery of workshops.
Teaching the mindset for modern collaboration.
Showing and explaining the different support options.
Explaining the potential of Office 365 for collaboration.
Developing new ways of working with participants and teaching them.
Teaching the Office programs that are important for employees with regard to collaboration.

May 2017 - Jul 2017

3 months

Germany

Trainer

Haworth GmbH

Delivery of Office 365 rollout training at an office furniture manufacturer.
Content: Outlook, Skype for Business, OneDrive, SharePoint Online, Yammer, OneNote.
Handling questions and answers about the new programs.

Apr 2017 - Jun 2017

3 months

Germany

Trainer

Stiegelmeyer GmbH & Co. KG

Delivery of in-house seminars as part of the Office 365 rollout at an office furniture manufacturer.
Content: Microsoft Office 365 (OneDrive, OneNote, SharePoint, Skype for Business).

Mar 2017 - Dec 2019

2 years 10 months

Germany

Trainer

Fr. Lürssen Werft GmbH & Co. KG

Delivery of Microsoft Office training for a shipyard.
Content: Excel, Word, OneNote, Outlook, Project, Windows training.
Handling questions and answers about the new programs.

Apr 2016 - Apr 2016

1 month

Germany

Trainer

Haworth GmbH

Conducted Office 365 rollout trainings.
Topics: Outlook, Skype for Business, OneDrive, SharePoint Online, Yammer, OneNote.
Answered questions about the new programs.

Feb 2014 - Jan 2015

1 year

Germany

Trainer

Deutsche Rentenversicherung

Conducted MS Office trainings as part of a switch to a new Office version in public administration.
Topics: Excel, MS Office in general, PowerPoint, What's new in MS Office?, Word.
Answered questions about the new programs.

Sep 2010 - Dec 2017

7 years 4 months

Germany

Trainer

New Horizons (Bremen, Oldenburg, Hamburg)

Conducted extensive MS Office trainings in several training centers.
Trained on the following applications: Office 365 (email, calendar, people, OneDrive, SharePoint, Planner, tasks, Delve, video, Word Online, Excel Online, PowerPoint Online, OneNote Online, Sway), Visual Basic for Applications (VBA) – automation and programming in Office, Microsoft Project, Microsoft Visio, Microsoft Excel (including Excel for controllers, Pivot, Power Query, and Power Pivot), Microsoft Word, Microsoft Outlook, Microsoft PowerPoint and presentation techniques, Microsoft OneNote, Microsoft Publisher, Microsoft Access, What's new in Office?, OpenOffice / LibreOffice, Microsoft SharePoint for users, Microsoft Windows 7 / 8 / 8.1 / 10.

Sep 2010 - Dec 2011

1 year 4 months

Bremen, Germany

Trainer

HAW Ausbildungszentrum für Handel und Wirtschaft, Bremen

Conducted MS Office trainings in a training center.
Trained on the following applications: Microsoft Excel (including Excel for controllers, Pivot, Power Query, and Power Pivot), Microsoft Word, Microsoft Outlook, Microsoft PowerPoint and presentation techniques, Microsoft Windows 7 / 8 / 8.1 / 10.
Created document templates (e.g. for Word, Excel, PowerPoint).

Jan 2010 - Jul 2010

7 months

Twistringen, Germany

Consultant / Support Specialist

Wiesengold Landei GmbH & Co. KG

Consulted and supported MS Office trainings and IT support for an egg marketing company.
Contact person and problem solver for questions about MS Office applications (Outlook, Excel, Word).
Resolved general software and hardware issues.
Created a concept for data backup and backup solutions.
Conducted aerial image research.
License management.
Performed software installations (Windows, MS Office, antivirus programs, etc.).
Maintained the MS Exchange server.
Network configurations.
Domain management.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Education, Information Technology, Energy, Manufacturing, Government and Administration, and Transportation.

Education

Information Technology

Energy

Manufacturing

Government and Administration

Transportation

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Human Resources, Operations, Customer Service, Business Intelligence, and Finance.

Information Technology

Human Resources

Operations

Customer Service

Business Intelligence

Finance

Summary

Training professional with more than 25 years of coaching experience and 35 years of work experience. Worked as an IT coach and MS Office trainer for retraining and further training programs with subsequent IHK exam. Conducted trainings and workshops for education and business companies, public and private institutions, as well as in the public sector.

Used as a consultant, for example for training on the job / floor walking or as a learning guide during Windows and MS Office migrations and in change management.

Skills

Change Management O365
Azure Virtual Desktop (Avd) / Remote Desktop Client
Cloud Storage Of Data (Sharepoint & Onedrive)
Ms Teams
Office 365 And Apps
Visual Basic For Applications (Vba) – Automation And Programming In Office
Microsoft Project
Microsoft Visio
Microsoft Excel
Microsoft Excel For Controllers
Microsoft Excel - Power Query (Get And Transform)
Microsoft Excel - Power Pivot
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Presentation Techniques – Planning And Delivering A Presentation
Microsoft Surface Hub Trainings
Microsoft Onenote
Microsoft Publisher
Microsoft Access
What'S New In Office
Open Office / Libre Office
Microsoft Sharepoint For Users
Microsoft Windows 7 / 8 / 8.1 / 10 / 11
All Office Applications In The Versions 2003 / 2007 / 2010 / 2013 / 2016 / 2019 / 2021 / 2024 / Office 365

Languages

German

Native

English

Advanced

French

Elementary

Education

commercial training

Certifications & licenses

Microsoft Excel 2010 Expert

Microsoft Outlook 2010 Specialist

Microsoft PowerPoint 2010 Specialist

Microsoft Word 2010 Expert

Train The Trainer Certification

Statistics

Experience

Total positions 35

Experience in Education 11 y

Avg length 11 m

Longest experience 7 y 3 m

Global experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Trainer, Trainer M365 Qualification Expert, Trainer and Floorwalker

Main industries Education, Information Technology, Energy

Main business areas Information Technology, Human Resources, Operations

Qualifications

Certifications earned 9

Profile

Member since

August 2025

Last update

August 2026

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Frequently asked questions

Have questions? Find more information here.

Robert is based in Delmenhorst, Germany and can operate in on-site, hybrid, and remote work models.

Robert speaks the following languages: German (Native), English (Advanced), French (Elementary).

Robert has at least 17 years of experience. During this time, Robert has worked in at least 6 different roles and for 31 different companies. The average length of individual experience is 1 year and 6 months. Note that Robert may not have shared all experience and actually has more experience.

Based on recent experience, Robert would be well-suited for roles such as: Trainer, Trainer M365 Qualification Expert, Trainer and Floorwalker.

Robert's most recent position is Trainer at Cordes & Graefe KG.

In recent years, Robert has worked for Cordes & Graefe KG, Fairplay Towage Group, SIR Business Consulting GmbH, Fast Lane Institute for Knowledge Transfer GmbH, and Atruvia.

Robert is most experienced in industries like Education, Information Technology, and Energy. Robert also has some experience in Manufacturing, Government and Administration, and Transportation.

Robert is most experienced in business areas like Information Technology, Human Resources, and Customer Service. Robert also has some experience in Operations, Business Intelligence, and Finance.

Robert has recently worked in industries like Energy, Education, and Retail.

Robert has recently worked in business areas like Information Technology, Human Resources, and Operations.

Robert attended education in commercial training.

Robert has 9 certificates. Among them, these include: ITIL V3 Foundation Certificate IT Service Management, Microsoft Certified Professional, and Microsoft Certified Trainer.

The availability of Robert needs to be confirmed.

Daily rate distribution

0 2 4 6 8

<€800 €800-1200 €1600+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Daily rate avg. 957 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

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Median rate 840 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.