Recommended expert
Hans-Peter Urban - Trainer, Coach, Lecturer
Experience
Jan 2009 - Present
17 years 3 monthsTrainer, Coach, Lecturer
UrbanTraining
Position Summary
Trainer, Coach, Lecturer at UrbanTraining
Industries
Manufacturing
Retail
Tourism
Business Areas
Customer Service
Human Resources
Sales
- Specialized in developing the communication skills of employees in sales, customer service and managerial roles
- Industries:
- Mechanical and plant engineering
- Textile and apparel
- Cosmetics, spa, wellness
- Household appliances, white goods and small appliances
- Pharmacies and pharmaceuticals
- Food, hospitality, gastronomy
- Consumer goods, retail and wholesale
- Publishing
- Telecommunications
- Social institutions
- Over 30 years of international sales responsibility in the capital and consumer goods industry
- Profound knowledge and leadership experience in direct sales
- Licensed as a trainer/coach, self-employed since 2009
- Expert in classic prospecting
- Languages: French, English
- Focus topics:
- Recruitment and selection processes, personnel development
- Field service, training and coaching
- Acquisition training, customer approach, cold and warm
- Applicant training for IHK and others
- Trade fair trainings and coaching in various industries
- KNIGGE training for business etiquette
- Telephone and call center training for inbound and outbound
- TYPO3 Master Profiler
- Customer service trainings and workshops
- Online training
- Direct sales, D2D, development, sales management and training
- Conflict and team trainings
- Lecturer at various continuing education institutions for IHK courses
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Retail, and Tourism.
Manufacturing
Retail
Tourism
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Human Resources, and Sales.
Customer Service
Human Resources
Sales
Summary
- UrbanTraining specializes in developing the communication skills of your employees in sales, customer service and managerial roles.
- Passionate about sales and service communication.
- Over 30 years of international sales responsibility in the capital and consumer goods industry.
- Profound knowledge and leadership experience in direct sales.
- Licensed as a trainer/coach, self-employed since 2009.
- Expert in classic prospecting
Skills
Mechanical And Plant Engineering
Textile And Apparel
Cosmetics, Spa, Wellness
Household Appliances, White Goods And Small Appliances
Pharmacies And Pharmaceuticals
Food, Hospitality, Gastronomy
Consumer Goods, Retail And Wholesale
Publishing
Telecommunications
Social Institutions
Recruitment And Selection Processes, Personnel Development
Field Service, Training And Coaching
Acquisition Training, Customer Approach, Cold And Warm
Applicant Training For Ihk And Others
Trade Fair Trainings And Coaching In Various Industries
Telephone And Call Center Training For Inbound And Outbound
Customer Service Trainings And Workshops
Direct Sales, D2d, Development, Sales Management And Training
Conflict And Team Trainings
Lecturer At Various Continuing Education Institutions For Ihk Courses
Languages
German
AdvancedEnglish
AdvancedFrench
AdvancedEducation
Diploma in engineering · Textile and apparel
MBA · International Marketing
Certifications & licenses
License as trainer/coach
KNIGGE Trainer for Business Etiquette
MASTER Typo 3 Profiler
NLP Master
NLP Practitioner
France
NLP Trainer/Coach
Online Trainer
Statistics
Experience
Total positions 1
Experience in Manufacturing 17 y
Avg length 17 y 2 m
Longest experience 17 y 2 m
Expertise
Recent roles Trainer, Coach, Lecturer
Main industries Manufacturing, Retail, Tourism
Main business areas Customer Service, Human Resources, Sales
Qualifications
Highest degree Master
Certifications earned 7
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Hans-Peter based?
Hans-Peter is based in Essen, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Hans-Peter speak?
Hans-Peter speaks the following languages: German (Advanced), English (Advanced), French (Advanced).
How many years of experience does Hans-Peter have?
Hans-Peter has at least 17 years of experience. During this time, Hans-Peter has worked in at least 1 role and for 1 company. The average length of individual experience is 17 years and 2 months. Note that Hans-Peter may not have shared all experience and actually has more experience.
What roles would Hans-Peter be best suited for?
Based on recent experience, Hans-Peter would be well-suited for roles such as: Trainer, Coach, Lecturer.
What is Hans-Peter's latest experience?
Hans-Peter's most recent position is Trainer, Coach, Lecturer at UrbanTraining.
What companies has Hans-Peter worked for in recent years?
In recent years, Hans-Peter has worked for UrbanTraining.
Which industries is Hans-Peter most experienced in?
Hans-Peter is most experienced in industries like Manufacturing, Retail, and Tourism.
Which business areas is Hans-Peter most experienced in?
Hans-Peter is most experienced in business areas like Customer Service, Human Resources, and Sales.
Which industries has Hans-Peter worked in recently?
Hans-Peter has recently worked in industries like Manufacturing, Retail, and Tourism.
Which business areas has Hans-Peter worked in recently?
Hans-Peter has recently worked in business areas like Customer Service, Human Resources, and Sales.
What is Hans-Peter's education?
Hans-Peter holds a Master in Textile and apparel and a Master in International Marketing.
Does Hans-Peter have any certificates?
Hans-Peter has 7 certificates. Among them, these include: License as trainer/coach, KNIGGE Trainer for Business Etiquette, and MASTER Typo 3 Profiler.
What is the availability of Hans-Peter?
Hans-Peter is immediately available full-time for suitable projects.
What is the rate of Hans-Peter?
Hans-Peter's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Hans-Peter?
To hire Hans-Peter, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1000
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500
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Market avg: 768-928 €
Market avg: 768-928 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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