Dieter Machlet
Innovation Partner Digital Value Creation
Experience
Innovation Partner Digital Value Creation
Digital Growth Collective
- Freelance role
- Digital value creation initiatives
- Details at digitalgrowthcollective.com
CIO/Director Global ICT
Purmo-Group
- Managed globally distributed IT with ERP, MES, CMMS and PIM systems
- Led team of ca. 65 internal and 30 external FTE
- Created IPO readiness within 4 months
- Implemented adjusted IT organisation, operating model, ITIL V4 process landscape with SLAs and KPIs in 6 months
- Standardised ERP landscape from 13 systems to global S/4HANA transformation (45 M€ CAPEX/OPEX program over 5 years)
- Shifted on-premise infrastructure to the cloud and outsourced ICT commodities
- Implemented Security Operation Center as managed service in 3 months
- Rebuilt ISMS to enhance IT and cyber security
- Reshaped IT to customer-focused, measured and service-oriented unit
- Supported due diligences and post-merger integration of acquisitions
Senior Advisor / Interim Manager for CIO roles
Freelance
- Director of Information Management ad interim at PlanetHome Group and other assignments
Group CIO
Victor’s Corporate Group
- Created group IT from several single departments with ca. 40 FTE
- Outsourced data centre and desktop operations as managed service
- Rightsized IT with make-or-buy decisions
- Led digital transformation of business processes
- Moved to hybrid cloud concept
- Implemented greenfield S/4HANA and group-wide data warehouse replacing two on-prem ERP systems (10 M€ budget)
CIO, Head of Information and Medical Technology
Rotkreuzkliniken Süd
- Designed IT strategy focusing on digitisation, automation and core medical processes
- Led 20 FTE after infrastructure outsourcing
- Set up resource management to improve cost efficiency
- Implemented project portfolio management to control project delivery
- Re-planned IT projects to digitalise core medical processes
- Rebuilt infrastructure including data centre, network, backup and hyper-converged storage
- Replaced BISON ERP with SAP FI, CO, AA modules and corrected historical depreciation values (5 M€ project)
CIO, Vice President IT
Curanum AG
- Transformed IT into internal service provider with defined SLAs
- Shifted from infrastructure department to enabler of buy-and-build strategy
- Led brownfield SAP reimplementation to onboard acquisitions
- Managed M&A with more than 50 up- and side-stream mergers into SAP ECC 6.0 and private cloud billing module
- Advised CEO on IT due diligence and post-merger integration
- Oversaw BPO projects (hire-to-retire, purchase-to-pay) for cost efficiency
- Consolidated ICT units after major takeover
Head of IT Service Management and Delivery
Kontron AG
- Responsible for IT operation of global SAP, BI and infrastructure
- Managed data centres sourcing (internal and outsourced)
- Led IT service management and delivery for entire group
- Oversaw vendor and financial contract management
- Supervised 25 FTE in SAP operation and project team
Global Service Manager & Service Desk Manager
Süd-Chemie AG
- Managed globally distributed service teams in Germany, Asia and USA
- Ensured desktop management and global application operations (SAP) with offshore vendor
- Led service desk, support and external providers
- Handled vendor/provider management including financials
- Designed, implemented and measured ITIL process framework
- Defined KPIs and monitored SLAs
Senior Consultant
Computacenter AG & Co OHG
- Provided consulting and program management for IT operations optimisation
- Delivered outsourcing solutions for desktop managed services
- Advised on asset and license management and provider management
Head of Incident Solution Centre & HelpDesk
o2 Germany
- Led ITIL incident management for entire company
- Coordinated international service delivery
- Executed service optimisation projects
- Managed German support resources (250 FTE)
- Monitored and operated billing, CRM and ERP (SAP HCM) systems
Head of Support
COI GmbH
- Led service and support for CMS, DMS, archiving and workflow management solutions
- Operated ASP (SaaS) offerings
- Defined service level agreements and new service products
Vice President BU Service Centre
Encad Consulting
- Headed business unit providing technical services to external partners
- Consulted on service centre building and optimisation
- Won new customers and managed P&L
Head of Service Centre Site
Sellbytel Group
- Managed major service centre site providing 1st and 2nd level IT support
- Delivered services and fulfilment for external IT industry customers (Dell, HP printers, HP-UX)
- Supervised ca. 150 FTE (220 people)
- Reported to group CEO and managed P&L
Industry Experience
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Experienced in Information Technology, Healthcare, Professional Services, Manufacturing, Telecommunication, and Tourism.
Business Area Experience
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Experienced in Information Technology, Operations, Customer Service, Project Management, Accounting, and Product Development.
Summary
Change-driven senior executive with regular investor and board exposure to advise and consult. Solid background in stock-listed and mainly private-equity or family-office-backed companies with an international or global footprint. Deep professional expertise in digital transformation, business processes & performance optimisation, (IT-) due diligence, M&A, post-merger integration (PMI), and initial public offering (IPO) related activities. Experience in managing ICT, consulting, support/customer service industries units, with P&L responsibility.
Skills
- Rebuild Several Ict Organisations (Delivery Model, Operating Model, Org Structure) With National And Global Footprint To Right-size And Re-focus Them, Including Utilising Near/offshoring Capacities After Clear Make-or-buy Decisions
- Creating Successful Ipo Readiness (Nasdaq Nordic) In An International Ict Landscape & Structures Within 4.5 Months
- Transformation From Legacy To Hybrid Cloud Environments, With The Goal Of A) Being Able To Create An Outsourceable Package And B) Significantly Increasing The Level Of Information Security And Data Protection
- Several Isms (Information Security Management System) Implementations According To Iso 27k Plus Required Recertifications
- Implementation Of Data-driven Decision-making By Business Intelligence Projects
50 Pmis/carve-outs/dds (Counted By Legal Entities) Supported And Acquired Companies Integrated
- Implementing Up-&side-stream Mergers In Organisations, Processes And Systems
- Several Erp Replacements/new Implementations (Mainly Sap, Green- And Brownfield) To Drive Efficiency (Gaining 2-digit Mio Upsides P.a.), Standardisation, Harmonisation And Countless Work With Single Modules To Optimise Business Capabilities, Reduce Costs, And Reduce Working Capital
- With The Erp Programs Came Rebuilding Business Processes (Core And Support Processes, E.g. Supply Chain-related
- Several Crm Implementations To Drive Sales Efficiency, Cross- And Upselling
- Designing Service Products And The Underlying Service Organisations With > 200 Fte
- Successful Business Process Outsourcing Projects (Payment Process, Med Tec Service Operation Outsourcing, Et Al.) To Drive Cost Efficiency
- Implementation Of Digital Customer Journeys
- Implementation And Utilisation Of An External Security Operation Centre (Soc)
- Multiple Ai Projects On Rpa/robot Process Automation (Business Process Automation), Ml/machine Learning (E.g. Optimisation Of Manufacturing Environments) And Genai (Microsoft Openai To E.g. Research And Translate Technical Documents Combined With Rag, Heygen On Pictures And Avatars, And Others)
Languages
Education
advanced technical college entrance qualification · Germany
technical college · IT Management Assistant · Germany
Certifications & licenses
Lean Six Sigma Greenbelt
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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