SAP SuccessFactors Experts in Germany

Process architect and transformation driver for company-wide excellence initiatives (covering a vacancy) Establishment and management of a company-wide process and governance framework to strengthen structure, leadership and effectiveness in an internationally growing family-owned company. Responsibility for the global process house, end-to-end governance, process role architecture and further development of the integrated management system – including international implementation (Romania, USA).

Scope:

• Management of the Business Excellence department with 6 employees and functional leadership of 20+ Process Owners
• Establishment of a global process operating system (architecture, roles, governance, global-local logic)
• Development of a group-wide control and KPI system for processes (transparency, KPIs, maturity)
• Introduction of mechanisms to ensure effectiveness in day-to-day operations (role enablement, communities, feedback)
• Governance and role framework for new production sites in Romania and USA (mandates, roles, decision logic)
• Stabilization and further development of the integrated management system (IMS)

Sustainable Results:

• Global process operating system established - Structure, roles, governance and global-local rules defined as a binding framework and anchored in the management system — the basis for consistent management and scalability.
• End-to-end process ownership strengthened - Process Owner roles globally defined, qualified and anchored in Communities of Practice — clear ownership structures across all sites for the first time.
• KPI and process management logic established - Uniform KPI system, maturity model and reporting principles developed — the basis for fact-based decisions, prioritization and transparency throughout the company.
• Effectiveness in day-to-day operations increased - Enablement architecture, onboarding mechanisms, regular meeting formats and feedback loops introduced — the process system is applied in daily work and continuously improved.
• Governance framework for new site implemented - Mandates, roles, decision paths and escalation logic for the new production site in Romania developed — clear structure for setup, management and integration.

• Develop custom AI agents delivering 90%+ reduction in manual workload and significant efficiency gains
• Provide end-to-end AI strategy consulting: from digital assessment to implementation and change management
• Design and deliver tailored training programs and workshops on AI adoption, prompt engineering, and automation
• Support clients in implementing scalable AI solutions integrated with existing technology stacks
• Focus areas: AI strategy, automation, workflow optimization, and capability building

• Collaborated on contracting and permanent projects in the Tech/IT sector.

• Managed IT recruitment projects.

• Assisted in finding suitable candidates for tech roles.

• Coordinated with project teams to meet hiring needs.

• Conducted candidate interviews and assessments.

• Maintained project timelines and schedules.

• Ensured smooth project execution.

• Supported the strategic realignment of an HR organization affecting 4,500 employees; analyzed structures, roles, processes and governance and supported the introduction of a new HR partner model (public administration)

Negotiation and conclusion of works council agreements on Workday and other topics I Advice on and implementation of employment law projects in the HR context I Transfer of comple- x employment and works constitution law issues into practical solutions I Workday

Objective: Consulting in IT project management for interface management, with the aim of driving the structural transformation toward global systems in the cloud

Activities:

• Process design in the source system: Analyzing and developing processes for the efficient provision of data from source systems
• Data definition: Precisely defining the data records to be transferred and ensuring data quality
• Process design in the target system: Designing and developing processing processes within the target systems
• Technical consulting for the IT implementation team within an iPaaS system
• Quality assurance: Planning, leading and documenting User Acceptance Tests (UAT) to ensure the functional requirements
• Project completion & handover: Formal handover of the implemented interfaces, including complete technical documentation, to IT operations

Tools: Jira, Confluence, Office 365

• Business area: Automotive / Exteriors
• Responsible recruiter for all plant areas (Technicians, Operators, Engineers - Blue and White Collar)
• Supporting central Talent Acquisition with manager and back-office positions
• IT/HR systems: Successfactors, SAP HCM
• Preparing reports on recruiting activities and maintaining and customizing the applicant tracking system (ATS/HRIS)
• Conducting telephone and virtual interviews for an initial assessment of candidates
• Preparing and publishing job advertisements on internal and external platforms to attract candidates
• Supporting candidates from the application process through contract preparation
• Actively approaching and attracting candidates via various business platforms (e.g. LinkedIn, XING, Stackoverflow)
• Supporting department heads in selecting suitable candidates and optimizing interview processes
• Employer branding and personnel marketing
• Advising HR management on all matters relating to the recruiting process and strategic talent acquisition
• Reviewing and evaluating applications as well as organizing and moderating interviews with the departments

• Advising international companies and mid-sized organizations on learning strategy, leadership development and organizational transformation.
• Interim management and freelancing (including Head of L&D, Senior Expert Talent & Leadership Development).
• Designing and implementing leadership, team and organizational development programs at management, team and employee level.
• Developing digital and hybrid learning formats to scale modern learning strategies.
• Building and marketing my own online program “Employee and Team Development for Managers”.
• Author of the professional book “Professional Communication – Finally More Success at Work”.

Full management of the recruiting ramp-up in the Semiconductor (semiconductor manufacturing) area, with end-to-end management of all recruiting activities. Operational and strategic recruiting & talent acquisition in the areas of Engineering, Back-Office & Manufacturing in the cleanroom. Filling key positions during a critical ramp-up phase. Recruiting technical professionals and specialists. Close coordination with hiring managers and HR business partners. Optimization of existing processes. Conducting and evaluating interviews together with the specialist department. Salary and contract negotiations.

• Managed the entire recruiting ramp-up in the Semiconductor area (end-to-end)
• Focus: Engineering and high-volume recruiting in production (semiconductors)
• Recruiting technical professionals for Engineering, Back-Office & Manufacturing in the cleanroom
• Stakeholder alignment with hiring managers and HR business partners
• Building new and optimizing existing processes

Tools: SAP SuccessFactors, MS-Office, MS-Teams

• Spearheaded the transformation of Telefonica Germany’s cloud journey into a self-service, automated marketplace by leading process analysis and design efforts; facilitated UX/UI collaboration and served as Scrum Master for cross-functional agile teams to ensure timely and quality delivery
• Designed, launched, and managed an enterprise-wide Learning & Development program focused on cloud-native skills, upskilling over 1,500 employees; undertook full vendor management including sourcing, tendering, contract negotiation, and ongoing partnership to ensure curriculum alignment with evolving organizational needs
• Implemented cloud migration processes aligned with corporate compliance and process governance; improved process transparency and audit readiness while reducing operational risks
• Architected and led a cross-divisional communication strategy to enhance organizational engagement; developed multiple channels including newsletters and intranet content, acting as single point of contact for all departmental communications to ensure consistency and alignment

SAP HANA - SuccessFactors deployment

• Implementation of sub-modules Recruiting + EC Benefits + TeamGoals
• Global rollout with adaptation to country-specific legal requirements, including standardization
• International stakeholder management
• Onboarding of the new group companies in Kenya and Greece regarding SAP SuccessFactors

• Objective/Motivation: PAYONE urgently needs a 360° view of its customers. So far, PAYONE has had no company-wide master data strategy. It is not possible to identify customers across all relevant systems.

The organization is to be enabled to identify customers across all relevant systems. Establishing the basis for master data management at PAYONE

• Challenge: Due to company acquisitions, the system landscape is very heterogeneous. The company is highly dynamic and burdened with many system harmonization and integration projects, meaning that resource bottlenecks and changes in project priorities repeatedly create an almost impossible task.

Due to BaFin findings, the project has a central task and role. The first focus is the migration of all customers, including their AML/KYC data, from the master data backend systems to Salesforce. This is intended to resolve one of the largest findings and establish the corresponding ODD/EDD processes.

In addition, customer data must be harmonized in Salesforce. Previous migrations resulted in duplicate customer records in some cases. The aim is therefore to maintain only one customer in Salesforce and, using the relevant information from the backend systems, also be able to identify which products the customer uses and in which processing systems the customer obtains PAYONE services.

Project: ONE Customer

Budget: €1.5 million

Team: 10/30 employees (full-time/part-time); 4 vendors/providers

Integration: 8 (subsystems/interfaces)

Applications: Salesforce; SAP S4/HANA; in-house developments

Tools: MS Office; Jira, Confluence, SharePoint

Methods: Hands-on; Agile (SAFe); Prince2

Situation:

• Decline in sales
• Need for support in identifying and developing new sales markets

TASK:

• Expansion of the B2B network and development of new strategic partnerships to access additional sales opportunities and new markets.

MEASURES:

• Identification and approach of potential B2B customers and partners
• Expansion of existing contacts in the market environment
• Development of new strategic partnerships
• Customer and market discussions mainly in the field
• Support in developing new sales opportunities

RESULTS:

• B2B network specifically expanded
• New strategic partnerships initiated
• Additional market and sales potential made visible
• Stronger customer presence through personal market development

Operational end-to-end recruiting in a mid-sized company environment. Main focus on filling positions in the German market and internationally (Switzerland), with a focus on Sales and Blue Collar roles (Junior – Teamlead) for Falk & Ross. Stakeholder management, high-volume recruiting, and active sourcing. Ensuring an optimal candidate experience and conducting interviews.

• Stakeholder-Management
• High Volume Sales Recruiting / Blue Collar
• Filling key positions in the areas of: Sales and Blue Collar (including Field Sales Representatives, Inside Sales, Head of Sales)
• International recruiting for Switzerland
• Tools: Microsoft Teams, TestGorilla, LinkedIn Recruiter, Indeed Smart Sourcing