Stephan Scholz-Project Manager | Account Manager
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Experience
Project Manager | Account Manager
Fairmar GmbH
- Central contact for all digital workplace topics (M365, Atlassian, Staffbase, Monday.com, etc.).
- Strategic development of existing customers and their business areas.
- Developing and advising on digitalization solutions with customers, internal teams, and vendors.
- Implementing and enhancing the digital workplace and creating customized proposals.
- Supporting and negotiating tenders.
- Negotiating, finalizing, and managing framework agreements.
- Acting as a liaison between customers, internal departments, and external service providers.
- Analyzing and evaluating customer and project data.
- Initiating and organizing events for new customer acquisition.
- Planning and taking responsibility for budgets.
- Monitoring digital trends and technologies to develop innovative solutions (e.g. AI).
- (Multi-)project management in IT with a focus on digital workplace, covering solution consulting, software development, adoption & change, licenses, infrastructure/cloud, service & support.
- Leading projects to implement and enhance digital tools and processes in the digital workplace from planning to rollout using the Microsoft M365 toolstack.
- Implementing a knowledge management platform and strategy based on Atlassian Confluence.
- Establishing and expanding service management with Atlassian Jira Service Management.
- Developing and managing project plans and milestones.
- Identifying and managing project risks and mitigation measures; solving issues in critical project phases.
- Leading and motivating the project team for optimal collaboration.
- Ensuring user acceptance and change management in digitalization projects together with the responsible ACM consultant.
- Regular reporting of project progress and results to relevant stakeholders, ensuring goal achievement.
- Contract negotiations and management with external partners and suppliers.
- Follow-up and evaluation of completed projects.
- Continuous learning on project-related topics.
- Ensuring and monitoring quality standards and requirements.
- Presenting to customers and internal stakeholders.
- Continuous improvement and optimization of project processes.
- Budget management and cost control.
- Ensuring documentation and project controlling.
- Coordinating internal resources and external service providers.
- Training and leading project staff.
- Managing cross-industry customers (focus on finance, industry, automotive), international corporations, and large mid-sized companies operating in southern Germany, Austria, Liechtenstein, and Switzerland.
Project Manager | Account Manager
Fairmar GmbH
- Application Management - Supporting the Product Owner with daily tasks such as onboarding departments, maintenance, compliance and audit adherence for proprietary applications in the digital archive area.
- Introducing Atlassian Jira and Confluence in the department, acting as SPOC and liaison to the central Atlassian Admin Center in the USA.
- Transition & Delivery Management - governance & reporting, data analysis, coordinating various international delivery teams during the transition phase (data center move from Germany to India).
- Escalation/de-escalation as a link between delivery teams and management.
- Clients: Deutsche Bank, HPE.
Industry Experience
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Experienced in Information Technology and Professional Services.
Business Area Experience
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Experienced in Project Management and Sales.
Summary
I am an experienced project and account manager with over 20 years of experience in project and account management as a service provider in the IT environment. I have worked in various industries for both large corporations and medium-sized companies.
My expertise is in project management and the Project Management Office (PMO), with my current focus on the digital workplace. I have extensive project management experience in Adoption & Change, Infrastructure, Delivery & Transition, Application Management and Service Management.
Skills
- Project Management And Project Office (Pmo)
- Project Focus: Digital Workplace
- Project Experience: Adoption & Change
- Project Experience: Infrastructure
- Project Experience: Delivery & Transition
- Project Experience: Application Management
- Project Experience: Service Management
- Account Management
- Customer Support And Consultancy On Digital Workplace Topics
- Microsoft
- Atlassian
- Monday.com
- Staffbase
- New Customer Acquisition And Growth/development Of Existing Customers
- Budgeting And Budget Responsibility
- Preparing Proposals And Handling Tenders
- Negotiating, Finalizing, And Managing Framework Agreements
- Liaison Between Customers, External Service Providers, Software Vendors, And Internal Departments
- M365 Stack
- Microsoft Dynamics
- Blueant
- Atlassian Jira
- Atlassian Confluence
- Slack
- Trello
Languages
Education
IT clerk
Certifications & licenses
GPM/IPMA
PRINCE 2 (P&F)
SCRUM (Master & Product Owner)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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