Oliver W.-CEO

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Experience
CEO
Novatech Consulting Pte Ltd
IT Freelancer
Oliver Wagner IT-Consulting
- Led an IT project to update a client-server laboratory Chromatography Data System (CDS).
- Project scope included upgrading the integrated automation system for improved efficiency and data management.
- Leveraged data analysis to identify trends and insights to support decision-making.
- Created GxP documentation for the validation of computerized systems for several different global pharma sites, harmonizing and standardizing documentation.
- Coordinated global lab operations and compliance operations for two pharma sites.
- Implemented service processes according to ITIL and led service management for 12 global sites, including status reporting, optimization identification, and coordination with local IT.
- Governed service management focusing on service quality optimization.
- Project lead for implementing a virtual server infrastructure for multiple global sites within a large pharma packaging company.
- Managed integration of support teams into ServiceNow.
- Planned and steered a global rollout of Cisco WAN routers (iWAN).
- Part project lead for migrating lab IT infrastructure into a separate network per customer requirements.
- Optimized ITIL service support processes and ensured continual service quality improvement.
- Consulted scientific business partners on planning, ordering, implementing, managing, and maintaining IT systems and connected lab devices.
- Collaborated with business relationship managers and solution architects to optimize lab IT processes and solutions.
- Identified solutions, verified feasibility, and advised on new and optimized IT solutions.
- Translated business requirements into technical requirements and monitored fulfilment within projects.
- Provided methodological and practical support for implementing a service-oriented support model.
- Integrated local service support processes into Remedy.
- Monitored IT infrastructure and reported KPIs.
- Supported laboratory IT systems in the GLP environment.
- Assisted compliance with ISO and GLP guidelines for software and hardware.
- Assisted in planning and implementing network upgrades, extensions, connections, and components.
- Administered and maintained physical and virtual server infrastructures.
- Migrated backup environment to Veritas Backup Exec 11d and implemented disk-based backup options.
- Updated laboratory and office network components with new technologies.
- Administered and developed an intranet portal based on MS SharePoint.
- Executed consistent backups for all servers and data; performed restore and recovery on demand and reported KPIs.
- Served as single point of contact in IT service desk, handling calls and supporting 1st-level support and ITIL support processes.
- Provided qualified 2nd- and 3rd-level support.
IV Technician
Boehringer Ingelheim Pharma GmbH & Co. KG
IS Services Officer
Intervet Innovation GmbH
IT Freelancer
Innomea GmbH
Vocational trainee, IT Specialist for system integration
Intervet Innovation GmbH
Commercial Assistant, data handling
Zack Computer
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Pharmaceutical, Information Technology, Biotechnology, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Project Management, Operations, Strategy, and Production.
Skills
- Consulting In It Service Management (Itil)
- Consulting In The Pharma Environment (Gxp)
- Conception & Documentation For Computerized Systems (Validation And Qualification Of Gxp Systems)
- It Project Management (Prince2 / Scrum)
- Process Standardization/-Optimization
Languages
Education
Intervet Innovation GmbH
Vocational training · IT Specialist for system integration · Schwabenheim an der Selz, Germany
University of applied sciences entrance qualification
Certifications & licenses
AI Singapore - AI Project Lifecycle
Google Data Analytics -Professional Certificate
AZ-305: Designing Microsoft Azure Infrastructure Solutions
CCENT: Cisco Certified Entry Network Technician
MCSA: Microsoft Certified Solution Associate: Windows Server 2012
MCTS: Microsoft Windows SharePoint Services 3.0:
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Oliver is based in Singapore, Singapore.
Oliver speaks the following languages: German (Native), English (Advanced), French (Elementary).
Oliver has at least 26 years of experience. During this time, Oliver has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 4 years and 8 months. Note that Oliver may not have shared all experience and actually has more experience.
Based on recent experience, Oliver would be well-suited for roles such as: CEO, IT Freelancer, IV Technician.
Oliver's most recent position is CEO at Novatech Consulting Pte Ltd.
In recent years, Oliver has worked for Novatech Consulting Pte Ltd and Oliver Wagner IT-Consulting.
Oliver is most experienced in industries like Pharmaceutical, Information Technology, and Biotechnology. Oliver also has some experience in Professional Services.
Oliver is most experienced in business areas like Information Technology, Quality Assurance, and Project Management. Oliver also has some experience in Operations, Strategy, and Production.
Oliver has recently worked in industries like Information Technology, Pharmaceutical, and Professional Services.
Oliver has recently worked in business areas like Information Technology, Project Management, and Quality Assurance.
Oliver holds a Bachelor in IT Specialist for system integration from Intervet Innovation GmbH.
Oliver has 11 certificates. Among them, these include: AI Singapore - AI Project Lifecycle, Google Data Analytics -Professional Certificate, and AZ-305: Designing Microsoft Azure Infrastructure Solutions.
The availability of Oliver needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 26 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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