Kolja Isijanov - Project Manager for IDP Service Operations

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Barcelona, Spain

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Experience

Mar 2025 - May 2025

3 months

Barcelona, Spain

Project Manager Service & Operations of the Sectoral IDP

Barmer Ersatzkasse

Introduction of a sectoral IDP in line with Gematik requirements, with a budget of over EUR 10 million.
Continuous improvement of the project and coordination with three sister projects at Barmer.
First point of contact for contract terms and reporting to the steering committee.
Communication and conflict management with internal teams and suppliers.
Evaluation of monitoring, crisis talks with supplier T-Systems, and incident management for existing sales software.
Ticket creation, sprint, release and hotfix planning, as well as app monitoring and performance reporting.
Data preparation and setup of business intelligence tools.
Implementation and alignment of the new framework agreement, as well as optimization of testing processes and interface management.
Process optimization and setup of the intranet with Atlassian products for management.
Leading sprint planning in the Scrum framework and stakeholder management in reviews.
Implementation of Gematik requirements and coordination with T-Systems and Verimi.
Development of AI concepts to analyze technical issues reported by insured persons and to automate Jira ticket creation.
Software used: Jira, Confluence, BPMN.
Technology: AWS Cloud, interfaces, SharePoint, Grafana.
Processes: GDPR, data protection, IT security, IT architecture, KRITIS, Gematik.

Sep 2024 - Feb 2025

6 months

Barcelona, Spain

Project Manager ERP Development

Peter Döhle Schifffahrts KG

Development of a custom ERP software with a budget of over EUR 10 million.
Introduction of project structures, agile mindset, and categorization of program risks.
Validation of existing and introduction of new software tools such as X-Ray and Cypress.
Leading 9 internal and 2 external teams and reporting to steering committees and management.
Running workshops on software development processes, especially Scrum artifacts.
Design and implementation of the release process as well as setup of release monitoring in the Atlassian Suite.
Setup of the automated release workflow and data governance.
Planning and implementation of the migration and synchronization from the current ERP system, including go-live windows.
Coordination of change and training processes.
Setup of ITIL incident management, documentation, and test automation with Cypress.
Auditing project status and preparing the final report.
Use of AI to analyze 4,000 emails per day and structure 500,000 ship parts from fault descriptions.
Software used: Jira, Confluence, X-Ray, Cypress, BPMN, Asana, Miro.
Technology: Azure Cloud, interfaces, SharePoint, M365, public key, TBM.
Processes: GDPR, data protection, IT security, IT architecture, DORA, Power BI, migration.

Dec 2023 - Jun 2024

7 months

Barcelona, Spain

Release Manager, Cutover Manager

Mainova

Replacing SAP IS-U and introducing Salesforce / PowerCloud with a budget of over EUR 10 million.
Creating the release concept for 16 teams with a total of 200 employees.
Setup of release monitoring in the Atlassian Suite with X-Ray for test documentation.
Workshops on IT processes and setup of the automated release workflow.
Detailed planning of the migration of customer data from SAP IS-U and connection to SAP general ledger accounting.
Planning, execution, and monitoring of go-lives, as well as leading kick-off and requirements workshops.
Aligning requirements from 20 departments across the group and visualizing dependencies.
Preparing decision papers for program management.
Managing project risks in areas such as customer service, IT security, data protection, and EDM.
Setup of ITIL incident management, test automation with Tosca, and review of data governance.
Supplier management and coordination with TAP Gesellschaft, Accenture, and Communardo.
Software used: SAP, Salesforce, MuleSoft, Jira, Confluence, X-Ray, Tosca, Powercloud, BPMN.
Technology: Azure Cloud, interfaces, SharePoint, M365, public key, TBM.
Processes: GDPR, data protection, IT security, IT architecture, DORA, Power BI, migration.

Jan 2023 - Aug 2023

8 months

Barcelona, Spain

Requirements Manager Sales Software

E.ON Energie Deutschland

Creating the requirements profile for a new sales software with a budget of EUR 3 million.
Incident management for existing sales software, as well as ticket creation and release planning.
App monitoring and performance reporting to management via Power BI.
Managing testing processes and interface management with SAP EDM.
Handling a data protection incident together with IT security and suppliers.
Process optimization and setup of the intranet with Atlassian products.
Organizing and leading requirements workshops with 15 departments across the group.
Preparing the decision basis between off-the-shelf and custom software.
Managing project risks in areas such as customer service, market communication, and IT security.
Migration of two databases from SAP to Natuvion IDS in the Azure Cloud.
Definition of GDPR-compliant processes for data deletion and data subject rights.
Coordination with KPMG, EDG-IT, and data protection for the go-live of the archive databases.
Creation of an operations manual for archive software and data governance.
Use of AI for pricing concepts.
Software used: SAP, Salesforce, AEins, Miro, Natuvion, BPMN, LeanIX (PIM), Powercloud.
Technology: Azure Cloud, interfaces, SharePoint, M365, TBM.

Feb 2022 - Dec 2022

11 months

Barcelona, Spain

Project Manager Identity Management

Msg Group / AOK Systems

Development and introduction of a new IDM software with a budget of over EUR 10 million.
External project representation towards stakeholders such as the Federal Association of AOK and 11 regional AOKs.
Coordination with IT architects and creation of user stories and epics for developers.
Interface management for hospital, rehab software, and patient apps.
Backlog prioritization as well as ticket creation and sprint planning.
Scrum Master for a hotfix team in India.
Release planning and coordination of three different test teams (developers, IDM, E2E).
Leading the DevOps team for release installations in the Azure Cloud.
Delivery of software artifacts and documentation to the operator.
Process optimization of the intranet with Atlassian products and connection of external partners in Confluence.
Leading the team for release documentation and data governance.
Supplier management and coordination with Gematik, as well as incident management.
Software used: custom software, SAP, Miro, Jira, Confluence, KeyCloak, PIM.
Technology: Azure Cloud, interfaces, infrastructure, DMS, SharePoint, Kubernetes.

Mar 2020 - Mar 2021

1 year 1 month

Barcelona, Spain

ERP Change Manager

Fliesen Profi Lucas

Replaced the ERP system MS Navision and introduced ReyBex ERP.
Carried out an audit of the company including all branches.
Created decision bases and presented ways to improve things for management.
Rollout of the new ERP software and process optimization.
Introduced business intelligence tools based on ReyBex.
Change management of the company culture through close exchange with team members.
Identified individual problems and fears to increase acceptance.
Communicated with software vendors and managed suppliers.
Software used: MS Navision/ Dynamics, ReyBex, Shopify, Power BI, BPMN, HubSpot.
Technology: interfaces, AWS cloud, e-commerce, M365.

Feb 2020 - Aug 2021

1 year 7 months

Barcelona, Spain

Project Manager Individual Web Applications

Finanz Informatik

Introduced new bank cards and set up suitable data centers with a budget of over EUR 10 million.
Complied with strict PCI DSS rules and time management for 12 teams.
Carried out high-availability tests for software and hardware.
Updated the equensWorldline software and Oracle databases.
Set up two data centers for operating new credit cards.
Set up cryptography and data governance.
Implemented the project with Lotus Notes and Exchange processes.
Managed project risks and developed contingency plans.
Created the highly technical operations manual for Debit Master Cards (DMC).
Added the documentation to Product Information Management (PIM).
Described Mastercard, 3D Secure, Apple Pay, and key management systems.
Handed over the project properly to line operations.
Software used: equensWorldline, Domino Server, Exchange Server, Jira, Oracle.
Technology: interfaces, infrastructure, private cloud, Kubernetes, M365, public key, TBM.

Dec 2019 - Jan 2020

2 months

Barcelona, Spain

Product Manager Artificial Intelligence

Udacity

Trained artificial intelligence to support doctors.
Built and trained a GoogleML AI model to tell the difference between healthy and sick lung X-rays.
Achieved an F1 score of 95.24% for the model.
Software used: Google ML, Udacity.
Technology: artificial intelligence, Google Cloud, Agile.

Aug 2018 - Nov 2019

1 year 4 months

Barcelona, Spain

Management Consultant / Head of ERP Department for SMEs

TCI International

Set up a new ERP department for SMEs and carried out many audits.
Replaced existing ERP systems and implemented SAP S4/ Hana.
Built a service department with over 20 technicians and developers for Infor:COM within 6 months.
Established partnerships with software vendors, IT service providers, and freelancers.
Introduced business intelligence tools based on Power BI.
Selected and introduced a cloud-based CRM software (Hubspot) and data governance.
Acquired new customers, prepared offers, and handled contract design.
Achieved brand awareness of 34% of the market within 9 months.
Defined processes and introduced standard audits for manufacturing SMEs.
Introduced control center systems and document management systems (DMS).
Software used: SAP, Infor:COM, MS Dynamics, Shopify, MS Project, Power BI, BPMN, DMS.
Technology: LJ4 programming, Azure cloud, SharePoint, Kubernetes, M365, TBM.
Processes: budget responsibility, business intelligence, migration.

Sep 2016 - Jun 2018

1 year 10 months

Barcelona, Spain

Managing Director

Last Point

Led a fulfillment center and lettershop with a project budget of EUR 5 million.
Managed interdisciplinary teams in production, logistics, sales, and IT.
Introduced collaboration tools and data management systems based on SharePoint.
Reduced expenses by 11% within one year.
Realigned the company culture, removed management-style hierarchies, and introduced flexible working hours.
Digitized processes and established a paperless office.
Managed worldwide logistics with a shipping volume of up to 100,000 shipments per day.
Handled sensitive data for major customers such as Mercedes-Benz Bank.
Secured funding of EUR 3.7 million by preparing business and liquidity plans.
Overall project management for the development of a new cloud-based ERP system.
Scrum Master for a near-shore developer team as well as IT architecture and rollout.
API integration with e-commerce platforms and delivery systems.
Introduced an Atlassian instance to control the overall project.
Software used: custom ERP software, Jira, Confluence, HubSpot, Magento, Shopify.
Technology: 1&1 cloud, API interfaces, backup systems, SharePoint.

May 2015 - Dec 2019

4 years 8 months

Barcelona, Spain

Board Member & Photographer

Business & Seele e.V.

Founding and building up a non-profit association.
Building a network of supporters and gaining regular donors.
Running fundraising campaigns through photography.
Organizing aid campaigns such as donation drives for children with cancer (about EUR 20,000 for the Tübingen support association).
Organizing food distribution for homeless people and supporting refugees.
Software used: Adobe Photoshop.
Processes: budget responsibility.

Sep 2007 - Aug 2016

9 years

Barcelona, Spain

Managing Director

Offisto Business Center

Managing a company for renting fully equipped office spaces with a budget of EUR 0.5 million.
Doubling the rental space and revenue as well as increasing the profit margin by 39%.
Managing call center activities for more than 200 B2B customers from a wide range of industries.
Introducing step-by-step training for de-escalating conversations.
Overall project management for the development of a web-based billing system.
Product Owner and Scrum Master for the new development of software increments.
Restructuring and digitalizing the company, including a new corporate identity.
Introducing collaboration tools and CTI telecommunications systems.
M&A: carrying out due diligence, acquisition, and later sale of the company to the largest competitor.
Negotiating and drafting purchase and sales contracts.
Software used: custom software, Jira, Confluence, MS Exchange, Datev, HubSpot.
Technology: 1&1 cloud, API interfaces, CTI telecommunications.
Processes: M&A, budget responsibility, databases, data migration.

Sep 2007 - Sep 2009

2 years 1 month

Barcelona, Spain

Lecturer for Project Management in the Master's program

Universität Nürtingen

Leading the Project Management lecture in the Master's program.
Teaching skills in Microsoft Project.
Contact person for students and facilitation in intercultural settings.
Preparing and conducting exams.
Creating teaching materials and exam questions.
Software used: MS Project.
Processes: PMP / PMI.

Sep 2004 - Apr 2006

1 year 8 months

Barcelona, Spain

Facilitator and Conflict Manager

Bosch

Organizing the internal facilitator pool for Bosch Diesel Systems.
Running internal workshops as part of the Continuous Improvement Process.
Leading kick-off, lessons learned, and conflict workshops in automotive production.
Software used: SAP, MS Office.
Processes: presentations, conflict management.

Sep 2003 - Sep 2004

1 year 1 month

Barcelona, Spain

IT Support

IBM

Working in the Innovation Center for partner companies.
Technical contact person for IBM mainframes and training rooms.
Setting up development environments for IBM partners.
Simulating customer situations to support the partners.
Deploying the required IT infrastructure in training rooms.
Software used: MS Server, MS Office.
Processes: infrastructure, deployment.

Jul 2002 - Aug 2003

1 year 2 months

Barcelona, Spain

Research Assistant

University of Stuttgart

Work at the Chair of Marketing and Supply Chain Management.
Research and preparation of lecture materials for the chair holder.
Creation of presentations for the Marketing and SCM lectures.
Creation of teaching materials and exam papers.
Software used: MS Office.
Processes: Presentations.

Jan 2002 - Aug 2007

5 years 8 months

Barcelona, Spain

Managing Director

Excellent It Solutions

Led the company with a focus on selling maintenance-free internet terminals.
Development of the hardware and software for the terminals.
Establishment of a free rental model with revenue sharing for hospitals and hotels.
Generation of passive monthly income through cooperation partners.
Management of internal and external teams as well as training in sales and IT technology.
Supplier management and contract design with case manufacturers and IT support.
Software used: custom software.
Technology: Infrastructure.
Processes: Budget responsibility, contract design.

Jan 1999 - Jun 2002

3 years 6 months

Barcelona, Spain

Managing Director

Natenane

Led an internet café and IT services company.
Built a server-based network for online games.
Organized IT events, gaming tournaments, and tournaments for board and card games.
Built local network infrastructure and ensured local visibility.
Financed the project through grants.
Supplier management and contract design with service providers for catering and accounting.
Software used: MS Server.
Technology: Infrastructure.
Processes: Budget responsibility.

Oct 1996 - Aug 1999

2 years 11 months

Barcelona, Spain

IT Support

Fraunhofer Gesellschaft

Work at the Institute for Industrial Engineering and Organization (IAO).
Maintenance of the server structure and IT service desk support for employees.
Migration of the department from Pegasus Mail to Windows Exchange Server.
Introduction of a backup solution and setup of new IT infrastructure in the data center.
Roll-out of new software, especially MS Exchange.
Research and preparation of decision bases for management for the purchase of hardware and software.
Software used: MS Exchange, MS Navision/ Dynamics.
Processes: Infrastructure, roll-out.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Real Estate, Government and Administration, Professional Services, Education, and Transportation.

Information Technology

Real Estate

Government and Administration

Professional Services

Education

Transportation

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, Project Management, Procurement, Product Development, and Marketing.

Information Technology

Operations

Project Management

Procurement

Product Development

Marketing

Summary

25+ years as entrepreneur & project manager
20+ years as change & conflict manager
15+ years in software development & digital transformation
5+ years focused on artificial intelligence

Focus areas

Software development > ERP
Requirements management > change management
Supplier management > incident management

Mindset

Always smiling
Creative pragmatism

Personal

Father
Basketball (Bundesliga referee, prioritized deployment in games with high conflict potential)
Skiing
Game theory
Healthy nutrition
Geographical flexibility (willingness to relocate)

Languages

German

Native

Serbian

Native

English

Advanced

Education

University of Stuttgart

Business Administration with a technical focus / Computer Science · Stuttgart, Germany

Certifications & licenses

IHK trainer qualification

Robert Bosch / WJD conflict manager and moderator

Scrum.org Professional Scrum Master

Statistics

Experience

Total positions 19

Experience in Information Technology 11.5 y

Avg length 2 y 1 m

Longest experience 8 y 11 m

Global Experience

Countries worked in 1 (Spain)

Primary country Spain

Expertise

Recent roles Project Manager Service & Operations of the Sectoral IDP, Project Manager ERP Development, Release Manager, Cutover Manager

Main industries Information Technology, Real Estate, Government and Administration

Main business areas Information Technology, Operations, Project Management

Qualifications

Certifications earned 3

Profile

Created

May 2025

Last Update

August 2026

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Frequently asked questions

Have questions? Find more information here.

Kolja is based in Barcelona, Spain.

Kolja speaks the following languages: German (Native), Serbian (Native), English (Advanced).

Kolja has at least 28 years of experience. During this time, Kolja has worked in at least 15 different roles and for 19 different companies. The average length of individual experience is 1 year and 5 months. Note that Kolja may not have shared all experience and actually has more experience.

Based on recent experience, Kolja would be well-suited for roles such as: Project Manager Service & Operations of the Sectoral IDP, Project Manager ERP Development, Release Manager, Cutover Manager.

Kolja's most recent position is Project Manager Service & Operations of the Sectoral IDP at Barmer Ersatzkasse.

In recent years, Kolja has worked for Barmer Ersatzkasse, Peter Döhle Schifffahrts KG, Mainova, E.ON Energie Deutschland, and Msg Group / AOK Systems.

Kolja is most experienced in industries like Information Technology, Real Estate, and Government and Administration. Kolja also has some experience in Professional Services, Education, and Transportation.

Kolja is most experienced in business areas like Information Technology, Operations, and Project Management. Kolja also has some experience in Procurement, Product Development, and Marketing.

Kolja has recently worked in industries like Banking and Finance, Information Technology, and Healthcare.

Kolja has recently worked in business areas like Information Technology, Project Management, and Product Development.

Kolja attended University of Stuttgart for Business Administration with a technical focus / Computer Science.

Kolja has 3 certificates. These include: IHK trainer qualification, Robert Bosch / WJD conflict manager and moderator, and Scrum.org Professional Scrum Master.

Kolja is immediately available full-time for suitable projects.

Daily Rate Distribution

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<€640 €800-960 €960-1120 €1440+

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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

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Daily rate avg. 906 €

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Median rate 820 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.