Jannis Andrae-AI Trainer for cross-functional business owner tasks

• Responsible for the development of 5 subsidiaries abroad, especially in the areas of strategy, operations, underwriting, active portfolio and claims management (specialty-focused Property, Surety, Accident & Health, Engineering and Liability portfolio of around EUR 450m with a strong broker channel) in France, Turkey, Austria, and Italy
• Development of comprehensive guidelines, processes, monitoring tools, and systems for harmonization and quality improvement in submission funnel management, (re-)underwriting, pricing, discounting, and reinsurance together with German carrier VHV Allgemeine (focus on lines of business Engineering, Liability, Guarantee, and Property)
• Responsibility for channel management (focus on wholesale brokers, MGAs, digital platforms, banks)
• Responsibility for 3rd-level referrals (submissions with high PML) and monitoring tools (e.g., gross and net risk tolerances)
• Responsibility for M&A activities; transaction lead for an acquisition attempt of around EUR 200m, including actuarial, commercial, financial, tax, and legal due diligence of a French specialty player – deep research into the French PE-backed wholesale broker market

11 direct reports; up to 50 dotted-line reports via projects

• Responsible for all strategic issues across 25 Property and Casualty lines of business (portfolio of around EUR 1.5 billion, of which about EUR 350 million Accident & Travel); as part of this, responsible for the annual Group strategy process and representative in the Group Strategy team
• Lead in a large-scale organizational and operational Agile Transformation program over more than 1 year; design of future squads and chapters in Product Management and Underwriting including implementation of the transition; later representative of the P&C department in various agile steering committees (e.g., on Operations, UW, NPS, budget allocation)
• Additional P&L and value chain responsibility for
• Largest distribution partners with delegated authority such as MGAs and large brokers – in this context, implementation of more than 25% p.a. portfolio rate adjustments and restructuring (portfolio of around EUR 250m) – multiple board-level negotiations completed
• Surety insurance (full value chain) with a banking-like business model
• 3rd-level underwriting (1 dedicated team) and discounting referrals for all retail lines
• Lead in core system innovation and replacement efforts together with IT, focusing on Retail and Corporate/Fleet Underwriting workbenches, Claims, Property/Liability policy management – relationship owner with partners and vendors (e.g., Guidewire, FaktorZehn, Consor, Emil, Keylane, Appian) and their respective implementation partners
• Accountability for a cross-functional agile team (around 15 FTE) to create the technical and system prerequisites (including replacement of legacy systems) for granular measurement, control, and operational management of underwriting contribution margins and for establishing a data-centric work culture in collaboration with Google Cloud
• Lead in Open Finance, PSDII/PSDIII/FIDA activities, close collaboration with Open Banking/Payment players as well as technology providers (e.g., Adyen, apigee, apinity, Backbase), statutory publication bodies for legally required announcements (Bundesanzeiger), and potential FIDA scheme providers from Banking and Insurance
• Responsibility for target customer segment management with focus on police, fire departments, trades such as bakeries, carpenters, roofers, heating installers, as well as commerce and medium-sized businesses, often via their representative bodies like unions or chambers, in close alignment with Life & Private Health Insurance segments (e.g., on Dread Disease Insurance and corporate supplemental health insurance solutions) – development of a dedicated “Keyperson” Accident product targeted at owners and managing directors of SMEs covering inability to work due to accident, illness, or mental illness
• Responsible for the development of digital solutions for target segments with a dedicated joint-venture startup team (e.g., flagship program focused on Group Accident for pension schemes for craftsmen across Germany with dedicated products and solutions; full value proposition for green energy projects including close cooperation with banks and building societies)
• Core thought leader on the Accident product relaunch with the respective product agile team; sales boost program via dedicated cross-LoB discounting and budgeting mechanisms resulting in 20% contract-based sales growth year over year
• Responsibility for marketing and sales campaigns via all relevant channels and in close cooperation with internal banking and investment players (Donner und Reuschel, Hansainvest); emphasis on hyper-personalization with the aim of customer retention (e.g., in case of rate increases) or up-/cross-selling (e.g., “claims to sell”-program across the Motor and Accident lines of business)
• Responsibility for cross-divisional AI/GenAI, underwriting, claims management, payments, open insurance, and pricing issues, in particular for connecting third-party data and service providers via API for the purpose of price differentiation, fraud prevention, claims management, and dynamic tariff adjustment – with regard to underwriting, implementation of GenAI-based comparison of insurance terms to identify coverage differences in submissions from brokers/MGAs
• Responsibility for P&C-wide margin improvement program with more than 100 individual measures worth over EUR 200m across pricing/(re)underwriting, terminations, reinsurance, claims management
• Responsibility for P&C-wide multiyear Net Promoter Score improvement program across all touchpoints including large-scale customer research and interviews/close-the-loop calls
• Responsibility for relationship management with the sales department and the executive committee of the Association of Independent Insurance Agents with SIGNAL IDUNA Group; responsibility for relationship management with the broker segment and contribution to broker segmentation strategy
• Responsibility for the operationalization of the sustainability strategy with a focus on prevention, security measures, and sustainable claims
• Corporate secretary role for the management of P&C risk carriers ADLER and PVAG
• Surety insurance (full value chain)
• Planning and forecasts
• Liquidity planning and monitoring
• Policy and guideline compliance
• Risk management
• Reinsurance strategy and execution
• Minutes of Executive and Supervisory Board meetings

• Focus on projects in the banking, insurance and payments industry and the industrial sector in Germany; functional focus on digitalization, sales, customer satisfaction, operating model optimization, procurement (indirect purchasing), e.g. leadership of a 1-year Finance and Purchasing transformation programme at globally leading automotive technology player including triple-digit margin uplift, with frequent interaction with Group CFO

• focus on projects in the insurance, banking, energy and trade sectors, as well as functional focus on organizational, sales and customer orientation topics, in Europe (especially Germany, France, Switzerland), e.g.:
• Building of a global Underwriter Certification Programme at a global Corporate and Commercial insurer
• Global Underwriting Margin Improvement Programme at global insurer
• Large-scale restructuring of Top 3 German Bank
• Cost cutting program at German Bank
• Redesign of Claims management processes harmonization at global insurer

• projects in the media and financial services sector

• Research and consulting project on fair value measurement practices in Russia