Dominik Piecuch-Head of IT
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Experience
Head of IT
Aarsleff Spezialtiefbau GmbH
- Disciplinary and professional leadership of the IT and service team
- Definition and documentation of the Current Mode of Operation (CMO) in Confluence: application landscape, infrastructure, networks, backup & storage
- Development of the Future Mode of Operation (FMO) including process analysis & stakeholder interviews with all departments using BPMN and flowcharts
- Optimization of license management: reduction of ongoing software costs by approx. 17% p.a.
- Introduction and establishment of Jira as the central tool for project and service management
- Introduction and rollout of the HR software MindKey to digitize HR processes
- Introduction of a VoIP solution with Microsoft Teams incl. PSTN connection to replace classic telephony
- Introduction of the production and planning software OptiControl to digitize operational processes
- Rollout of Intune as a Mobile Device Management solution for Windows, iOS and Android
- Build-up of Power BI dashboards for machine park monitoring and financial reporting
- Planning and execution of the IT consolidation of two locations for 170 users
- Introduction of automated penetration testing with Pentera
- Coaching and mentoring the team in agile methods & project management
- Operational support in day-to-day business: administration, incident & change management
- Management of external service providers and assurance of the quality of outsourced IT services
- Responsibility for the IT budget incl. planning and controlling
- Direct reporting line to management with regular management reports on IT KPIs, budget and project status
Head of Country Management Germany for SEED Mena LLC / The Royal Private Office of Sheikh Saed Bin Ahmed Al Maktoum
Piecuch Advisory & Management
- Strategic technology consulting with a focus on innovation, scalability and business impact
- Evaluation and scouting of new business models for implementation in the United Arab Emirates (UAE)
- Identification, approach and acquisition of leading technology partners in Germany and Europe
- Building and maintaining long-term business relationships at C-level, including negotiations
- Interface between German industry, technology start-ups and government stakeholders in the UAE
- Close cooperation with the Embassy of the United Arab Emirates in Berlin to coordinate economic interests
- Technologies & methods used: Google Workspace (Business), ZoHo CRM, relationship management, business development, team leadership
Head of Consulting & Technology
PRGH GmbH
- Leadership of the consulting team for Business Intelligence (BI) and Enterprise Architecture Management (EAM)
- Responsibility for quality assurance and methodological control of end-customer projects
- Introduction of Tableau for visualizing order and logistics processes
- Optimization of IT and business processes through structured documentation of the IT and process landscape
- Introduction of Azure Kubernetes Services
- Ensuring methodological standards regarding architecture, data modeling and process modeling
- Introduction of Jira as a standardized project management tool in consulting
- Coaching employees in agile methods and project management standards (SCRUM & traditional)
- Regular reporting to management on project status, team performance and quality assurance
- Technologies & methods used: Tableau, Jira, BPMN, SCRUM, traditional project management, stakeholder management, team leadership, quality assurance (QA)
Senior Advisor (Part-time)
Wrage Advisory GmbH
- Process analysis and optimization after a carve-out at an IT security service provider for data centers (building a scalable process landscape in BPMN for operational realignment)
- Company valuation (Discounted Cash Flow analysis) and buyer outreach as part of the planned sale of a medium-sized PCB manufacturer
- Technologies & methods used: BPMN (Business Process Model and Notation), Discounted Cash Flow analysis
Senior Startup Partnermanager
Telekom Deutschland GmbH
- Product Owner for the introduction of Salesforce CRM and Innoloft (LoftOS) for structured management of start-up partnerships
- Responsibility for the product backlog: prioritization, requirements management and close coordination with management & departments
- Project controlling including budget monitoring, status reports and stakeholder reporting at management level
- Product Owner for a proof of concept for the digital capture and documentation of maintenance plans & processes in the maintenance of Deutsche Bahn ICE trains
- Development and implementation of joint go-to-market strategies with SaaS start-ups in the areas of AR/VR, drones, process automation, data protection, industrial IoT and artificial intelligence
- Building a network with more than 1,000 start-ups to promote co-innovation and technology transfer
- Conducting digitalization workshops with 12 business customers to identify innovation potential and derive concrete implementation scenarios
- Technologies & methods used: Salesforce, Innoloft (LoftOS), agile product development, Jira, go-to-market strategy, backlog management, stakeholder management, PoC management
Business Development Manager
Telekom Deutschland GmbH
- Project management for building the digitalization factory – an incubator for developing and implementing innovative proof of concept (PoC) solutions for business customers
- Responsibility for prioritizing and refining the product backlog
- Coordination of cross-functional PoC projects together with external technology partners and internal stakeholders
- Reporting to management on project status, budget, and innovation roadmap
- Designing and negotiating strategic cooperation agreements for mutual customer acquisition (positive cash flow effect of approx. €1 million)
- PoC 1 – NFC-based asset management in construction: conducting customer and user interviews for UX design with Figma, gathering requirements and documenting them in a requirements specification, selecting technical partners, integrating an NFC antenna into building components
- PoC 2 – Automated quality control (demonstrator): capturing business requirements, building a demonstrator with a conveyor belt and camera system, image capture and processing using a Python script, analysis in Jupyter Notebook with TensorFlow, storage and machine-learning-based detection of deviations
- Technologies & methods used: Figma, SCRUM, requirements specification, TensorFlow, Python, machine learning, UX research, stakeholder management, agile methods
IT-Sales Consultant
Telekom Deutschland GmbH
- Overall responsibility for solution design and proposal development in complex IT projects, from requirements analysis to handover to operations
- Development of a standardized approach for deal structuring and documentation
- Planning and management of transition & transformation projects with implementation partners
- Strategic consulting for C-level management on IT governance, IT system architectures, and IT service processes (ITIL v3)
- Leading cross-functional proposal teams according to IPMA standards
- Calculation, risk assessment, and execution of price-to-win analyses
- Design of high-availability and disaster recovery scenarios
- Direct communication and negotiations with decision-makers at C-level
- Achieved the order entry target in 3 out of 5 years at 150%
- Technologies & methods used: SAP R/3, SAP ECC, SAP HANA, Microsoft Dynamics AX, Infor BAAN, AS/400, Windows Server, SUSE Linux, MPLS, VPN, Citrix, VMware ESXi, Hyper-V, Azure Cloud, Telekom Cloud, IaaS, PaaS, Hosting, Oracle DB, MS-SQL, IBM DB2, Postgre SQL, MySQL, IPMA, SCRUM, ITIL, BSI basic protection, ISO 27001, ISO 20000, ISO 14001, ISO 18001, ISO 9001
Industry Experience
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Experienced in Telecommunication, Information Technology, Professional Services, Construction, and Manufacturing.
Business Area Experience
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Experienced in Project Management, Sales, Strategy, Information Technology, Product Development, and Business Intelligence.
Skills
Interim Management
Agile Project Management
Process Optimization
Analytical Thinking
Strong Communication Skills
Empathy
Critical Thinking
Scrum & Ipma
People Management
Leading And Guiding Project Teams On The Business Side
Technical Solution Design
Design Thinking Practitioner
Erp Systems & Business Software
- Sap R/3
- Sap Ecc
- Sap Hana
- Sap Print Per Vpsx
- Sap Modules: Crm, Apo, Bc, Plm, Scm, Pp, Bi/Bw, Mdm, Ep, Trex, Les, Mii, Xi, Hr Pi, Bo, Solution Manager
- Brz Erp
- Microsoft Dynamics Ax
- Infor Baan
- As/400
- Salesforce Crm
- Innoloft (Loftos)
- Zoho Crm
Infrastructure, It Operations & Security
- Windows Server (2008–2022)
- Linux
- Windows 10/11
- Ios
- Android
- Vmware Esxi
- Hyper-V
- Citrix
- Storage Cluster
- Firewall Cluster
- Load Balancing
- Netgear
- Netapp
- Azure Cloud
- Azure Kubernetes Services
- Telekom Cloud
- Multi-Platform Management
- Multi-Cloud Architectures
- Housing
- Saas
- Iaas
- Paas
- Dedicated Server
- Hosting
- Mpls
- Vpn
- Internet Connects
- Machine-To-Machine (M2m) Communication
- Site Networking
- Mqtt
- Microsoft Intune
- Active Directory
- Entra Id
- Microsoft Defender
- License Management
- Automated Penetration Testing (Pentera)
- Mobile Device Management (Mdm)
- Sophos
- Blackberry Server
- Lotus Notes
- Microsoft Exchange Server
- Microsoft Sharepoint Server
- Veeam
- Hyper Backup
- Active Backup For Business
- Snapvault
Databases
- Ms-Sql
- Oracle Db
- Postgre Sql
- Mysql
- Ibm Db2
Project Management
- Traditional Project Management According To Ipma
- Agile Project Management According To Scrum (Master & Product Owner)
Methods & Frameworks
- Team Leadership
- Stakeholder Management
- Negotiation
- Risk Calculations
- Managing Pocs
- Developing Go-To-Market Strategies
- Backlog Management
- Quality Assurance Processes
Process Management & Modeling
- Bpmn
- Process Capture & Analysis
- Flowcharts
- Fmo/Cmo Documentation
- Uml
- Miro
Product Development & Ux
- Agile Product Development
- Ux Research (Conducting Quantitative And Qualitative Interviews)
- Creating Requirements Documents
- Figma (Mock-Ups)
Tools & Collaboration Platforms
- Jira (Project & Service Management)
- Confluence
- Microsoft 365
- Google Workspace
- Canva
- Click-Up
Programming & Ai
- Python
- Tensorflow
- Machine Learning
- Html
- Css
- Java
Compliance, Standards & Norms
- Bsi Baseline Protection
- Iso 27001 (Information Security)
- Iso 20000 (Itsm)
- Iso 14001 (Environmental Management)
- Iso 18001 (Occupational Health And Safety Management)
- Din En Iso 9001 (Quality Management)
- Sox (Sarbanes-Oxley Act)
- Isae 3402
Soft Skills
- Analytical & Critical Thinking
- Creativity And Solution Focus
- Strong Communication Skills
- Empathy & Active Listening
- Systems Thinking
- Customer Focus
- Ability To Work Well With Others
- Strategic Action And Negotiation Skills
Awards
- Telekom Global Talent (08/2018)
- Win Of The Month With €2.2m Tcv (07/2018)
- Telekom Top-Performer Sales Award (2015)
- Win Of The Month With €8m Tcv (12/2014)
Languages
Education
FOM Hamburg
Sales Management · Sales Management · Hamburg, Germany
DHBW Stuttgart
Business Information Systems · Business Information Systems · Stuttgart, Germany
Certifications & licenses
Design Thinking Practitioner
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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